We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pinnacle Hotel At The Pier

Priceline$195*
View Deal
Certificate of Excellence
May 7 May 8
1 room 2 adults 0 children
$259*
$195*
$221*
$259*
$195*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Pinnacle Hotel At The Pier
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

1,194 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Pinnacle Hotel At The Pier
See the most recent reviews
Showing 1,161: English reviews
Kirkland, Washington
Reviewed August 6, 2015

Three night stay in August 2015 for a local wedding, and the hotel was lovely, with helpful staff, and great North Vancouver location. Assume it will only improve when considerable neighborhood construction is completed. Single critiques are very late room cleaning by staff, as room wasn't ready by 4 pm twice during our 3-day stay, and a chlorine-like smell upon...

 Report
Helpful?
Thank Bob5859
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review and my apologies for the late room cleaning, will discuss with our housekeeping team. Thank you, Petr Frcek

Ottawa
Reviewed August 5, 2015

Everything you could want, really. Great spot. Cool bathroom window. Annoying elevator setup. High security. Accommodating staff. Yummy apples. Had playpen set up for our infant upon arrival. Nice touches.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank 207chelseyg
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, Petr Frcek

D
Reviewed August 4, 2015

Very good hotel in North-Vancouver. Beautiful view to the harbour. good reachability to downtown - via seabus carpark, pool available. shopping and dining around. best hotel stay on our trip through BC

Review collected in partnership with this hotel
 Report
Helpful?
1Thank FamilyK1
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, we are glad we were your best hotel on your trip through BC. Thank you, Petr Frcek

Sidney
Reviewed August 4, 2015

An excellent hotel in every way! Very Clean, lovely accommodation, excellent food in the restaurant and a superb staff throughout. A beautiful view of Vancouver from the water side. Highly recommend the Pinnacle Hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Les K
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your recommendation, Petr Frcek

Warren
Reviewed August 4, 2015

Heard about the pinnacle by word of mouth then looked at the website. Everything was super clean in the hotel. Friendly staff that made you feel welcome. Awesome views Prime location Beds are incredibly comfortable

Review collected in partnership with this hotel
 Report
Helpful?
Thank Tamara M
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for choosing our hotel, Petr Frcek

Everett, WA, United States
Reviewed August 4, 2015

The Pinnacle Hotel is a great modern hotel located in North Vancouver with spectacular views of the Downtown Vancouver skyline and the water. Staff is friendly, and rooms are very clean with contemporary furnishings. A pleasant surprise was the Friday night market that was running in front of the hotel from 5 to 10 PM local crafts and over 20...

 Report
Helpful?
Thank Reed O
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you, Petr Frcek

Kirkland, WA
Reviewed August 3, 2015

Stayed there this past weekend. Hotel is very nice and in a fabulous North Van location. Room was very comfortable. Here's where I had issues with this property: 1. Check-in time was 3pm. We arrived close to 4pm and our room wasn't ready. They claimed they were sold out and there was no where else to move us to. Got...

 Report
Helpful?
1Thank Gippy26
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and my apologies for the issues. Occasionally during our busy season with a high turnover of our guests there may be a rare delay in room readiness. We try our best to avoid these situations. As to the temporary lukewarm water in our rooms , unfortunately that is something which is beyond our control, since...

Buffalo Grove, Illinois
Reviewed August 3, 2015

We were only in Vancouver for one night at the beginning of our 25th anniversary cruise. What a great way to start our trip. They had chocolate covered strawberries in our room waiting for us! What a romantic surprise! The staff could not have been any nicer and breakfast was wonderful! Next time we are staying there for longer!!

 Report
Helpful?
Thank Original B
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review and will share with the rest of the team, Petr Frcek

Nicosia, Cyprus
Reviewed August 1, 2015 via mobile

This review is not about the hotel but about the lounge/bar area. We visited on a Saturday night. There was good jazz music, the scene was very cool and jazzy. Good service and good wine BA pleasant way to spend the early part of the night. Prices are very reasonable.

 Report
Helpful?
Thank Moniaits
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and I am glad you did enjoy our Lobby restaurant and lounge weekly live entertainment, Petr Frcek

Anonymous
Reviewed July 31, 2015

Pinnacle at the Pier poses a challenge for a family of four in that the rooms lack space. The glass-walled bathrooms, with venetian blinds inexplicable but function. The harbor-side view is excellent.

Review collected in partnership with this hotel
 Report
Helpful?
Thank brucec94
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, Petr Frcek

Questions? Get answers from hotel staff and past guests. Ask a question

472 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (269)
Viewed
Room/Suite (52)
Viewed
View from Room (71)
Viewed
Hotel & Grounds (34)
Viewed
Bathroom (10)
Viewed
Business Center/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
0:48
Videos (2)
Viewed
Other (96)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (181)
Viewed
Amenities (7)
Viewed
Double Full Room (39)
Viewed
Harbour View Double Full Room (43)
Viewed
Harbour View King Room (30)
Viewed
Pool (11)
Viewed
Dining (15)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (6)
May 7 May 8
Hotels you might also like...
Also consider these accommodations in or near North Vancouver
Holiday Inn Hotel & Suites North...
#2 of 10 in North Vancouver
593 reviews
Lonsdale Quay Hotel
#4 of 10 in North Vancouver
551 reviews
Downtown
The Pinnacle Hotel Harbourfront
Show Prices
Show Prices
Show Prices
Downtown
L'Hermitage Hotel
L'Hermitage Hotel
#1 of 89 in Vancouver
3,594 reviews
Downtown
Fairmont Pacific Rim
Fairmont Pacific Rim
#2 of 89 in Vancouver
2,812 reviews
Robson Street
Hotel BLU
Hotel BLU
#12 of 89 in Vancouver
1,417 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Location: Canada > British Columbia > North Vancouver
Price Range: $154 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, HotelsforEveryone, Travelocity, Priceline, getaroom.com, Cheap Tickets, Jetsetter and HotelQuickly so you can book your Pinnacle Hotel At The Pier reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Pinnacle Hotel At The Pier staff and other travelers.
22 questions
Ask a question

See all questions (22)

Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I asked for water view, but there is construction facing that way at this time.”
janetg125, 1 week ago | Read review
“Try for the 6th, 7th or 8th floor facing the water.”
786rhondam, 1 week ago | Read review
“waterfront has better views but less floor space”
IshiSauder, 4 weeks ago | Read review
“Harbor view, highest floor you can get.”
  • View from 7th floor balcony
843angusg, 4 weeks ago | Read review
“Harborside has great views, construction noise during the day at the east end. North side has mountain views higher up”
100suzicue, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$195* /night
View Deal
Booking.com$221
TripAdvisor$195
HotelQuickly$259
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates