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Pinnacle Hotel At The Pier

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1,005 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Windsor, England
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here for 6 nights. The hotel has many plus points and they far outweigh the negative. Positives Location Beautiful views from harbour view rooms, small but nice balcony Sea bus access to downtown Rooms well appointed, although a tad tight for a family of 4, but that's to be expected for a hotel this close to downtown Parking on... More 

Helpful?
1 Thank Jasweer
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your detailed review, much appreciated. I will review your comments and suggestions with our team. Thank you for you for choosing our hotel for your 6 night stay and I hope we will be welcoming you to our hotel in the future on your next visit to our city. Thank you, Petr Frcek More 

Sechelt, British Columbia, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This has become our favorite hotel in Vancouver. Rooms are always spotless and comfortable. Thankyou to the check in staff for the great service. Today was the first time we ate at the hotel restraunt. By far one of the best meals we have ever had. Just want to thank our server Jason H for the incredible service and making... More 

Helpful?
Thank Proflex957
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your fantastic review, will proudly share your comments with our associates.Thank you for your business and loyalty, Petr Frcek More 

Brooklin, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Very nice hotel for a family stay. The room was small but very clean. A bit odd that you can see right through into the bathroom from the bed area, especially since the privacy blinds are controlled from outside the bathroom but with family, not a big deal. Excellent pool and workout facilities. Unfortunately we were not in the water... More 

Helpful?
Thank BrooklinHeather
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great comments, my apologies for the small disappointment with the front desk, will address the issue with the team. We have the easiest connection to downtown Vancouver, just taking the seabus , located 5 min from the hotel, will take you directly to the heart of the city in 12 minutes. Thank you, Petr Frcek More 

Prince Rupert, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff friendly, helpful, professional; housekeeping especially observant of your preferences and attendant to them. Rooms luxurious. South light floods the room from a wall of opening windows with sliding step out to the roomy balcony. The balcony gives you a stunning view of a working harbour with all sorts of fascinating activity, downtown Vancouver across the water, the Friday night... More 

Helpful?
Thank Lorraine B
Perth
Level Contributor
93 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

After a break of two years I stayed here on three separate dates in June and were not left disappointed. The room itself was comfortable and the bathroom was well appointed. The staff were helpful and pleasant. The views from our rooms over the water are tremendous and a craft brew pub has opened up over the road from the... More 

Helpful?
Thank Tank09
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and looking forward to welcoming you back to our hotel in the near future, Petr Frcek More 

Brantford, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel, with terrific, friendly staff. We enjoyed the wonderful harbourfront view. Loved the proximity to great restaurants so close by. Our second stay visiting family, and we will definitely return.

Review collected in partnership with this hotel

Helpful?
Thank Margot N
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and repeat business, hope to be welcoming you back to our hotel in the near future, Petr Frcek More 

Burnaby, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was there last year to attend my husband's classmates wedding.It was a lunch reception.The food was absolutely top notch and amazing.Variety of food even for a lunch reception.The dessert was absolutely fantastic as well. Their chef is professional and one of a kind. I have been to many hotels and golf clubs for wedding lunch reception.This hotel stands out... More 

Helpful?
Thank Angpricess c
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Angpricess, Thank you for your review and your recommendation. We greatly appreciated your feedback. We will share your kind comments to our culinary team. Best Regards, Haymond Ng More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I m really happy n satisfied with the stay at Pinnacle at the pier. Vancouver city itself is the one of the best city I like in the world n the hotel is well located with amazing view.The staff is so efficient n fast n the room is so neat n spacious n the carpets are so well cleaned. I... More 

Helpful?
Thank Nisha S
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear Nisha S, Thank you for your review and your vote of confidence. We will share your kind comments with our team, as they will be pleased to receive them. Thank you, Haymond Ng More 

West Vancouver
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Close enough to Vancouver to be "downtown" while far enough away to be peaceful. Interesting shops and a huge variety of restaurants nearby all within walking distance! Nice room with a fabulous view, a bit small, but doable. Great place to get away if you are a couple or travelling with kids as tons of activities for both.

Review collected in partnership with this hotel

Helpful?
Thank 429gabriellel
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear 429gabriellel, Thank you for your review. Agreed! there"s lot of fun activities surrounding the hotel and we are pleased you enjoyed your stay with us. Best Regards, Haymond Ng More 

San Rafael, California
Level Contributor
129 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were given reservations here due to my husband's guest lecturing. What a treat--from the apples at the desk to the staff to happier hour to housekeeping...The views of the harbor are amazing--especially as they are always changing. The location is close to the local busses and the seabus to downtown Vancouver and the Lonsdale Quay food mart, food trucks... More 

Helpful?
Thank MarcieLeach
Haymond, Director of Operations at Pinnacle Hotel At The Pier, responded to this review

Dear MarcieLeach, Thank you for taking the time to provide your review and we greatly appreciated your feedback. Glad to hear that you enjoyed what our hotel and the city has to offer. Thank you, Haymond Ng More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: American, Canadian, Gluten Free, International, Contemporary, Pacific Rim
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Location: Canada > British Columbia > North Vancouver
Price Range: $137 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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