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Pinnacle Hotel At The Pier

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1,118 Reviews from our TripAdvisor Community

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Showing 1,085: English reviews
Toronto
Reviewed 3 days ago NEW

Blinds between bathroom and room were not conducive to privacy and lit up the whole room at night when someone needed to use the bathroom. Sliding door was very heavy and hard to move. The mountain view side is a misnomer...there are buildings restricting the mountain view.

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Helpful?
Thank elizabethcB5589MZ
Qualicum Beach
Reviewed 5 days ago NEW

Friendly and courteous staff and a beautiful restaurant/ lounge. Breathtaking harbour view and only 20 minutes from downtown Vancouver. I have stayed in many hotels while visiting Vancouver and I now consider The Pinnacle on the Pier my number one choice. I am already looking forward to my next visit.

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Helpful?
Thank nadined348
Vancouver, Canada
Reviewed 5 days ago NEW

The room was comfortable and front desk staff were so friendly and pleasant. I upgraded to the harbour view and I'm so glad I did! Even with a crane right out front I didn't care, Christmas lights were out and it was all so pretty. I would have expected to pay more for a room this nice, hotel is very...

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Helpful?
Thank erink468
Gros Islet, St. Lucia
Reviewed 1 week ago

I booked the hotel for four nights after reading all of the positive reviews and catching a sale. Even thought it's not downtown, it's still very convenient. The ferry is nearby and runs every fifteen minutes. There are also good restaurants nearby and it's convenient to the Capilano Suspension Bridge. The rooms are a good size. The beds are comfortable....

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Helpful?
Thank ccesq
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review, will review your observations with our Housekeeping team. Thank you again for choosing our hotel, Petr Frcek

Auburn
Reviewed 1 week ago

I will continue to stay at this hotel because it is clean, nice, convenient and the bartenders in the restaurant are awesome. The only two things I would change if I could is more comfortable beds, they are a little stiff for my tastes, and more different desserts in the restaurant.

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Helpful?
Thank corall982
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your repeat business and loyalty, also thank you for your suggestions, Petr Frcek

Vernon, Canada
Reviewed 1 week ago

The Pinnacle Hotel at the Pier was a very comfortable, accommodating, and easy two days of hotel stay. I like the neighborhood and it was easy looking after my dog at the site. The food, especially Wednesday night wine night, was lovely and tasty.

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Helpful?
Thank nicolekK2078LH
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your nice review, much appreciated, Petr Frcek

Surrey
Reviewed 1 week ago

Very nice hotel but would be best to stay on the harbor view side. We stayed facing the mountain view which was cheaper but it would be worth it to take in the beautiful view of downtown Vancouver and enjoyed looking out at the water

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Helpful?
Thank catherinepA9212DZ
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your nice review, Petr Frcek

British Columbia, Canada
Reviewed 1 week ago

We booked the Waterfront Romance Package for our 40th anniversary earlier this year. We know Vancouver quite well and, living only a couple of hours away, have regular stay-cations in the City. The north shore is by far our favorite place to stay. We stayed around Lonsdale Quay several times, but this was our first time at the Pinnacle. We...

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Helpful?
Thank Caneuropianada
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for choosing our hotel for your special anniversary glad you did have a great time staying with us, Petr Frcek

Victoria Capital Regional District, Canada
Reviewed 1 week ago

Really enjoyed our stay and the location. Our room was so clean and comfortable and very quiet with a spectacular view. Friendly staff too. Breakfast (room service) was excellent and very fast as we ordered at the last minute.

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Helpful?
Thank Norlane
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you and looking forward to welcoming you back to our hotel in the near future, Petr Frcek

Sidney, Canada
Reviewed 2 weeks ago

Just had an enjoyable stay at the Pinnacle. Loved the facilities and staff. The food and service in the restaurant was amazing. Shopping at the market place beside the hotel was fun. I will use this hotel again and highly recommend.

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Thank deniselF9572LA
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your amazing review and looking forward to welcoming you back to our hotel in the near future, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Location: Canada > British Columbia > North Vancouver
Price Range: $128 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
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Questions & Answers

Here's what travelers have asked, with answers from Pinnacle Hotel At The Pier staff and other travelers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from street side”
 of 5 bubbles Annmarie1956, 4 weeks ago | Read review
“Sea view rooms are worth the extra cost.”
 of 5 bubbles Bodiddles, Oct 12, 2016 | Read review
“Ask for the rooms with the view to the water and to the city of Vancouver.”
 of 5 bubbles pepicha, Oct 10, 2016 | Read review
“Located on the shipyard so expect some noise on either side of the hotel”
 of 5 bubbles michelesI6353ZT, Oct 4, 2016 | Read review
“bay view, the sunsets are great”
 of 5 bubbles humboldtraveler, Oct 3, 2016 | Read review
5 of 5
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