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Holiday Inn Express Hotel & Suites Riverport

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Holiday Inn Express Hotel & Suites Riverport
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758 Reviews from our TripAdvisor Community

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Showing 735: English reviews
Victoria Capital Regional District, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Front desk staff was friendly, room was comfortable. Breakfast included with room about what you could get at a fast food joint - filled the gap but not very inspiring. Convenient location near son's home so we will definitely return.

Helpful?
Thank reconstitutedgrandpa
Jakarta, Indonesia
Level Contributor
5 reviews
Reviewed 4 days ago NEW

I like stay at this hotel ... very strategic to go anywhere and easy to find any kinds of food and watch movie with good theaters inside. good food on breakfast, friendly staff, comfortable room with Jacuzzi inside bathrooms, the front desk so helpful to find a taxi cab

Helpful?
Thank siscasurya2325
1 review
Reviewed 1 week ago NEW

Convenient location and friendly staff. We came for Watermania which is right next to the hotel. All the good eating places are two exits away on Westminster Hwy. Room is comfortable, good Wi-Fi, and coffee. A couple of light bulbs do not work. Hot breakfast was refreshing.

Helpful?
Thank GL_redmond
1 review
Reviewed 1 week ago

The front desk staff are very friendly and accommodating. The rooms are clean. Pool, hot tub and exercise facilities are a bonus. There is plenty of parking adjacent to the hotel. Very quiet neighborhood.

Helpful?
Thank shadler
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear shadler: We are thrilled to see you have had a wonderful experience. Our team works very hard to provide all our guests with the perfect stay! We hope to see you again soon. Thanks again for reviewing us so highly. Please have a lovely day, and come back soon! Regards, Sam Javaheri Guest Services Manager More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Stayed here for a few nights while on business and was very happy with my stay. Got what I expected from a holiday Inn. Clean comfortable room, excellent service , and of course the free breakfast is great. Great location with several restaurants, arena, pool, cinema and other attractions all in the same parking lot. Would definitely stay again.

Helpful?
Thank Len B
Guestrelations15, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "Len B", Thank you so much for your detailed review and we are so happy that we were able to make your stay with us a memorable one. We are looking forward to your next visit. Kind Regards, Karen McFerran Hotel Manager More 

1 review
Reviewed 1 week ago

I have stayed mostly in IHG hotels and decided to give it a try at this hotel in the Vancouver area. Great clean rooms, good breakfast and front desk staff was very good. I will definitely come back to this hotel again.

Helpful?
Thank chiguy3888
Guestrelations15, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "chiguy3888", Thank you for taking the time to review our property, as we appreciate hearing back from all our guests and their experience. We thank you for your compliments and look forward to accommodating you in the near future. Kind Regards, Karen McFerran Hotel Manager More 

Merritt, British Columbia, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Room stay is always great here. Close to cinema, rinks and restaurants just behind the theater. This trip staff had computer issues at check-in and a bit flustered and missed opportunity to greet guests. Next morning stopped by front desk, walked up and clerk said I can't help you the system is down. I then replied, I think you can,... More 

Helpful?
Thank Gordon S
Guestrelations15, General Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear "Gordon S", Thank you so much for your review and I do apologize for both your check in process and then your issue at the front desk the following morning. As you know we do our best in order for our guests to be recognized and welcomed back to our property. I have shared your guest experience with our... More 

1 review
Reviewed 1 week ago via mobile

Comfortable, quiet, rooms 12 ft high, fabulous breakfast selections, friendly staff that go the extra mile to be helpful. We'll stay there again definitely. Room was spotless and quiet even thou busy traffic close by. Most comfortable king sized bed. We totally enjoyed our short stay!

Helpful?
Thank Brian P
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Brian P, Thank you for choosing Holiday Inn Express Hotel & Suites Riverport as your home-away-from-home. We were delighted to read your lovely review and very happy to learn that your stay left such a lasting impression. We look forward to welcoming you back for many years to come; even under gray skies. Warm regards, Sam Javaheri Guest Services... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This is a fine Holiday Inn, with a nicely updated lobby and facilities. There's a free breakfast in the morning, and tons of parking. It's location is average. There are dining options nearby, but just beyond walking distance. The hotel is behind a giant Cineplex and that's the only thing nearby in terms of entrainment or things to do. It... More 

Helpful?
Thank Karina H
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Karina H: We are thrilled to see you have had a wonderful experience. Our team works very hard to provide all our guests with the perfect stay! We are very honor to have guest like you. As a matter of fact, we are looking forward to serve you again. Best regards, Sam Javaheri Guest Services Manager More 

Montreal, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

This was my first time in Richmond and I chose this hotel because of the great reviews and everything it has to offer. I was not disappointed. All staff were very friendly and very helpful, especially PK who drove the shuttle bus and gave out maps, discount coupons and even a bottle of water. The hotel is quiet with a... More 

Helpful?
Thank Senior M
Guestrelations15, Front Office Manager at Holiday Inn Express Hotel & Suites Riverport, responded to this review

Dear Senior M: It’s wonderful to hear you enjoyed our location, and were served so well by our staff. We work very hard to provide all our guests with the perfect stay! We hope to see you again soon. Once more, thank you for the phenomenal five star review. Have a great day Sincerely, Sam Javaheri Guest Services Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Riverport | Richmond! Only the best for you, our hotel offers a complimentary on-demand 24/hour airport shuttle (call for pick-up), free parking, a complimentary Express Start Hot Buffet Breakfast, free high-speed wireless and wired internet as well as complimentary local calls. Relax after a hard days work or go for a leisure swim in the pool. Dip in the hot tub or simply fit in a last minute workout in our fitness centre. Planning a meeting? Look no further. The property offers spacious and technology-friendly meeting rooms equipped for any size group. Our staff are warm, attentive, and ready to help your event run flawlessly. Our Executive Boardroom is perfect for small groups of up to 14 people while our Banquet Hall seats up to 90. You'll love our location as we are conveniently located near several local attractions and business centres as well as to Vancouver and (YVR) Vancouver International Airport. Travellers enjoy staying at our hotel as they experience everything the Richmond and Vancouver area has to offer. Perfect for families or Business Travel in Metro Vancouver, we are just steps from the Richmond Ice Center, Watermania, and the Riverport Sports & Entertainment Complex. Numerous restaurants including two fabulous pubs and 19 movie theatres as well as, bowling are within walking distance. Nature lovers can tour the Vancouver Aquarium or explore the many parks in the area. Historic Steveston in Richmond and Gastown in Downtown Vancouver, just minutes from our Richmond hotel, offer visitors a glimpse into the past. Here for business? You'll appreciate our proximity to Ironwood Business Park, Crestwood Corporate Center, Annacis Island, Tilbury Business Area and Richmond General Hospital. Designed with you in mind, our rooms come complete with a fridge, microwave and coffee/tea station. Looking for a little extra room? Then you'll absolutely love our suites. Specialty rooms and Executive Suites to suit your needs - full kitchen; one and two bedroom suites (fully equipped apartment style), in-room Spa Suites, Junior Suites for the Executives, Kitchen Studio Kings, three fully ADA Accessible rooms and Standard King or Two Bedroom Queens rooms are also available. Stay connected with high-speed internet access and be efficient by using our media hubs allowing you to connect to the TV wirelessly via an HDMI plug-in or bluetooth (only available in our Executive Suites). Something for everyone - looking forward to having you! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Riverport

Address: 10688 No. 6 Rd | at Steveston Highway, Richmond, British Columbia V6W 1E7, Canada
Location: Canada > British Columbia > Richmond
Price Range: $86 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Riverport 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Riverport
Holiday Inn Express Riverport
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#2 Best Value Hotel in Richmond
#2 Family Hotel in Richmond
#2 Romantic Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Riverport staff and other travelers.
16 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Riverport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have good view”
 of 5 bubbles siscasurya2325, 4 days ago | Read review
“Bring own water for free in-room coffee. Bed is a little soft.”
 of 5 bubbles GL_redmond, 1 week ago | Read review
“The second floor is very quiet.”
 of 5 bubbles seniorm2014, 1 week ago | Read review
“request an upgrade if available. All rooms are quiet.”
 of 5 bubbles JenL20162016, 2 weeks ago | Read review
“Activities”
 of 5 bubbles bradbb2005, 2 weeks ago | Read review
5 of 5
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