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Quality Hotel Airport South

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#18 of 23 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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Quality Hotel Airport South
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227 Reviews from our TripAdvisor Community

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Showing 216: English reviews
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Road Town, Tortola
Reviewed 1 week ago

I booked and paid for a room weeks in advance. Arrived at one am, called for the airport shuttle which arrived about 25 minutes later, very good. Checked in at the hotel, ok. Got to the room, what a surprise, closets are bigger, TV was placed in a corner so you could not watch it from the bed. Too tired...

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Helpful?
Thank BVITortola_12
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Kitimat, Canada
Reviewed 1 week ago

We booked our rooms (3 of them) well in advance of our trip. We booked for both coming and going, so 6 rooms in total. And we asked to have our rooms all on the same floor. The first night we were all together which was great. Except only one of the rooms was an actual "hotel room" the other...

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Helpful?
Thank Bella4743
Vijaay K, Manager at Quality Hotel Airport South, responded to this review

Dear Reviewer, Thank you very much indeed for your comments following your recent stay with us. I am truly sorry that you were disappointed with your overall stay at the Quality Hotel Airport South. In regards to the queen rooms you booked, all requests depend on availability. In this case we were able to offer you only 2 rooms next...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed at this hotel for one night prior to travelling back to Sydney. A shuttle bus to and from the airport is provided, there are not too many places to eat nearby, however there is an Irish Pub near which provided a decent. Our stay there was pleasant, except for the check in attitude of the receptionist who was...

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Helpful?
Thank Graham B
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

We would like to thank you for taking the time to write a review in Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Vancouver, Canada
Reviewed 2 weeks ago

Having an airport shuttle, parking ($7/night) for when away, and breakfast included help make this place a good choice. The rooms are old and the remote control for the TV is challenging to work are the negatives.

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Helpful?
Thank VanValGal
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

My sole purpose in choosing this hotel was to get a good night's sleep at a reasonable price as I was flying in late and needed to be out early in the morning. I got a room for a cheap price (compared to other rates in the area). The room was small, but adequate for my needs. It would have...

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1Thank TEntwistle
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Knoxville, Tennessee
Reviewed 3 weeks ago via mobile

Stayed here overnight while traveling with a friend. The room was remodeled and very clean and bedding was comfortable. Staff was very friendly and helpful. Free breakfast and airport shuttle were included.

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1Thank BCTE4
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Penticton, Canada
Reviewed 3 weeks ago

Shuttle to and from YVR which is a bonus, Also a free breakfast which was great. Bedroom was very clean with all the essentials needed. Big TV, Close to an Irish Pub where you can get a meal. WIFi in the hotel.

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1Thank JanRF
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward...

Victoria, British Columbia, Canada
Reviewed January 8, 2017

It was a last minute booking and the shuttle arrived to pick me up in no time. Friendly and polite staff. Clean room and quiet hotel. Reasonably priced.Wasn't there long enough to check out the amenities.

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1Thank Gail A
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

We would like to thank you for taking the time to write a review in Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Victoria, Canada
Reviewed January 8, 2017

efficient staff from sign in to airport drop off. Had to get an early flight from YVR to Cuba, and the shuttle got us to the right gate, no problem. Friendly check out even at 4am! Reserved for the overnight return in 2 weeks, again very efficient check-in. A good free breakfast of waffles, coffee, cereal, yogurt, sausage and egg....

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Helpful?
2Thank greyjetta
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Ottawa, Canada
Reviewed January 1, 2017 via mobile

We reserved a room online the night before. Arrived late around 7pm and were given room 116 on the ground floor. The curtain was too short lengthwise and wouldn't fully cover the whole window. It was okay, our room wasn't facing the main street. The room was cold when first walked in. It was okay, just had to wait for...

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Helpful?
Thank Toroniee T
Vijaay K, Director of Sales at Quality Hotel Airport South, responded to this review

Thank you for taking the time to write a review in Trip Advisor regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Hotel Airport South

Address: 7228 Westminster Hwy, Richmond, British Columbia V6X 1A1, Canada
Location: Canada > British Columbia > Richmond
Price Range: $83 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel Airport South 2.5*
Number of rooms: 70
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Also Known As:
Quality Inn Richmond
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Questions & Answers

Here's what travelers have asked, with answers from Quality Hotel Airport South staff and other travelers.
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Questions? Get answers from Quality Hotel Airport South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on the 2nd floor which was just fine.”
 of 5 bubbles JanRF, 3 weeks ago | Read review
“ask for a room on the back side overlooking the parking lot. less traffic noise. not real view out front anyway.”
 of 5 bubbles RichardM384, Nov 15, 2016 | Read review
“Rooms on the back overlook the beautiful park.”
 of 5 bubbles ShannonR3, Oct 4, 2016 | Read review
“Ask for a park view (back of hotel).”
 of 5 bubbles Winddancerone, Sep 24, 2016 | Read review
“Request a room away from the noisy street side of the building.”
 of 5 bubbles Maui2014NMR, Aug 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question