We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sandman Signature Vancouver Airport Hotel & Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sandman Signature Vancouver Airport Hotel & Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

623 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sandman Signature Vancouver Airport Hotel & Resort
See the most recent reviews
Showing 586: English reviews
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night after long flight. Very comfy very clean very quiet. Does what it says on the tin. Dennys close by fir breakfast. Only criticism is the directions from airport on the website are hard to follow and we got lost three times

Helpful?
Thank Sarah H
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, We delighted you enjoyed your recent stay with us. Should you require further directions in the future please contact the hotel front desk. We look forward to welcoming you in the future. Kind Regards, Franklin Jackson | Executive General Manager SANDMAN SIGNATURE VANCOUVER AIRPORT HOTEL & RESORT Phone 604 276 1144 | Fax 604 233 7733 More 

Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Had to stay at the hotel for a quick sleep before a flight. The lobby and entrance is beautiful but the room I had was out dated and had an old stale smell. Bed was comfy. Left a bag on the shuttle in the morning and the customer service has been less than average trying to locate the bag. Not... More 

Helpful?
Thank The FC Company ... C
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I can not fault this hotel, the room was big two double beds. Little balcony with view of mountains and planes arriving kids loved it. The bed was so comfy and the room was immaculate . Bathroom nice and big. The decor throughout hotel was modern contemporary at reception very impressed. Staff all lovely especially the guy with the broken... More 

Helpful?
Thank Mysteryshopper2013
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to post your comments. It is with great pleasure I read your review knowing that we have lived up to your expectations. Your comments regarding our front desk staff will be passed on to our team. We look forward to welcoming you back soon. Kind Regards, Franklin Jackson | Executive... More 

Level Contributor
20 reviews
3 of 5 stars Reviewed 5 weeks ago via mobile

The balcony is really narrow, and there aren't that many restaurants in the hotel. It's hard to navigate, and they don't have cartoon Network on TV. That sucks. The balcony as I already mentioned, is really narrow, and the view is horrible

Helpful?
Thank Caleb P
Calgary
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 25, 2016

The lighting in the bathrooms are not very good even with the dimmer turned up all the way. In some the rooms the air conditioners are loud and some are regulated by a thermostat and some are by the nobs on the heating units. Some rooms get either really hot or really cold. There is a lot of noise from... More 

Helpful?
Thank Michelangelo780
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, We do value the feedback from our loyal guests. We thank you for your continued stays with us at the Sandman Signature Hotel & Resort Vancouver Airport. We do have ongoing preventative maintenance program in place to maintain our air conditioning units, however if we do receive comments from guests that these units are not performing... More 

Auckland
Level Contributor
3 reviews
4 of 5 stars Reviewed August 23, 2016

Family of 2 adults, 1 x 4 year old, and 1 x 1 year old. Great restaurant on site that have high chairs and very good food at reasonable prices. Room didnt have a cot setup when i checked in but this was delivered and setup within half an hour of me asking at the front desk. Very good service,... More 

Helpful?
Thank saffajosh
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed August 19, 2016

The hotel staff was accommodating, although the hotel still needs proper remodeling. It seems as it had been remodeled but to its minimum. Our room needed to be changed as the sheets were stained and the ceiling had a water leak stain. The bathroom fixtures were not tight in place, they moved when the faucet was turned on and the... More 

Helpful?
Thank Roxana D
Toronto, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 17, 2016

The hotel was clean, but room cleaning was missed at least once. Washroom was very dark, hard to do hair or makeup. Elevator seemed at times to have a mind of its own stopping on random floors. Staff were professional, not necessarily warm and friend. Best eats in the Shark Grill, great food and good portions though they do not... More 

Helpful?
Thank Heather L
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, Thank you for taking the time to share your comments. Your comments regarding the dim lighting have been noted. We are pleased that you enjoyed the food at Shark Club, however the minimum age limit does apply. Please rest assured your comments on our shuttle driver is noted and will be actioned accordingly. We do hope... More 

Dallas, Texas
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 17, 2016

The money has been spent improving the common areas and restaurants of this hotel, but not on the rooms or staff. The rooms were a bit run down and in need of update. A little musty as well. The major downside of the hotel was the staff. We requested extra pillows and called twice more to hotel staff because they... More 

Helpful?
Thank Tonya G
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Trip Advisor Member, We are disappointed to learn your experience at the Sandman Signature Hotel & Resort Vancouver Airport was below your expectations. Please rest assured your comments regarding our staff will be addressed. We do thank you for your feedback, as comments from our guests do help us to improve. We hope to welcome your back to exceed... More 

Campbell River
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 10, 2016 via mobile

Stayed at the Sandman Signature before our flight out to Europe the next day. Nice outdoor pool on a hot day, but there was no air conditioning! It was really hot and the hotel had to hand out fans to try and cool everyone's rooms down. To the hotel's credit, the manager on duty did what he could to help... More 

Helpful?
1 Thank Kirstin L
Questions? Get answers from hotel staff and past guests. Ask a question

213 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (207)
Viewed
Room/Suite (74)
Viewed
Bathroom (28)
Viewed
Pool/Beach Area (6)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (23)
Viewed
Business Center/Function Rooms (3)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (6)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Richmond hotels
East Cambie
Holiday Inn Vancouver Airport
City Centre
Radisson Hotel Vancouver Airport
Show Prices
Show Prices
Show Prices
Bridgeport
Travelodge Hotel Vancouver Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Elegance, Relaxation, and Comfort await you at the Sandman Signature Vancouver Airport Hotel & Resort. Located just minutes from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high-speed Internet access and airport shuttle, indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis, and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more   less 

Additional Information about Sandman Signature Vancouver Airport Hotel & Resort

Address: 10251 St Edwards Dr, Richmond, British Columbia V6X 2M9, Canada
Location: Canada > British Columbia > Richmond
Price Range: $118 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandman Signature Vancouver Airport Hotel & Resort 3.5*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, HotelTravel.com, Hotwire, Odigeo and Cheap Tickets so you can book your Sandman Signature Vancouver Airport Hotel & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sandman Signature Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay