We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pacific Gateway Hotel at Vancouver Airport

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Pacific Gateway Hotel at Vancouver Airport
Pacific Gateway Hotel at Vancouver Airport
Panoramas (13)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,174 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Pacific Gateway Hotel at Vancouver Airport
See the most recent reviews
Showing 1,114: English reviews
Olympia, Washington
Reviewed June 24, 2015

Beautiful room with great amenities. We had a lovely view. Every staff member was courteous, friendly, caring, and professional. The breakfast was excellent and served with a smile. We used to come to this hotel when it was a Delta Hotel, and it was nice to see the Pacific Gateway Hotel also had the same package for the West Coast...

 Report
Helpful?
Thank Carolyn W
Connecticut
Reviewed June 23, 2015

We arrived from China on a 3 PM flight, arriving the same day four hours before we took off--all because of International Dateline magic. The plane was even 45 minutes early! All to the good, except that hotel check-in time is not at 10:30 in the AM! Except at the wonderful airport hotel--the Pacific Gateway. Though none of the regular...

 Report
Helpful?
1Thank Ann2009CT
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Ann2009CT Thank you for taking the time to write your review after your recent stay with us. It is great see see our hotel and team written about in this way as the team takes great pride in all aspects of the service they provide and to see it in a post is awesome for the team. Thank you...

Plymouth, Michigan
Reviewed June 23, 2015

This is a great place. They are in the middle of a remodel, and was still a place I would return to. No noise or dust from the upgrade bothered us. Staff was perfect. Just a free shuttle drive to the airport away, which also accesses the train to downtown Vancouver. Restaurant that joins the hotel was fabulous!

 Report
Helpful?
Thank Randy N
Vancouver Island, Canada
Reviewed June 22, 2015

Good rooms nice and clean. Front desk staff could be friendlier but would come back based on location of hotel. Previous stays the staff were nicer. Waitresses in breakfast Cafe were awesome!!! Good location to the airport and Park and Fly! Would be nice to have parking included in hotel rate!

Review collected in partnership with Amoma.com
 Report
Helpful?
Thank lindamB8498YX
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear lindamB8498YX Thank you for taking the time to post after your recent stay with us. I would appreciate any further details, so I can address them with our team as we take great pride in the level of customer service we offer and it appears we did not meet our own expectations in all areas and for that I...

Victoria, Canada
Reviewed June 21, 2015

We stayed here about 7 times, and recently again last year when this was a Delta Hotel, but it has since changed to Pacific Gateway. There is a shuttle to the airport, which would be great for an overnight stay for travel. We tried to book a king bed, but there were none. We ended up with a queen. We...

 Report
Helpful?
Thank Travel2somewhere
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Travel2somewhere Please accept my apologies for not meeting your expectations when it comes to quality of the sleep you had while a guest at our hotel. Please let me know what room you stayed in so we can ensure the bed and pillows are up to our standards. I ask that you do give us one more chance as...

Reviewed June 19, 2015

The property shows its age a bit, but the staff went above and beyond to prep rooms for us when staying for just one night after an Alaskan Cruise. We arrived earlier than expected and folks went out of their way to get rooms ready well before check-in time and to store our luggage during the wait. It is about...

 Report
Helpful?
1Thank C K F
Lofthouse, null, United Kingdom
Reviewed June 18, 2015

I stayed here for one night upon arriving before going to Vancouver Island for a wedding. I arrived late evening and the staff were amazingly helpful and brilliant, I had a great nights sleep in a lovely room with fantastic view! The next day the staff let me take the shuttle bus to the smaller south terminal which they don't...

 Report
Helpful?
Thank Angela W
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Angela W Thank you for the great feedback on our team as they all take great pride in the level of customer service they provide to our guests. Thank you again and we look forward to having you as our guest in the near future. Barry Johnson Hotel Manager

Ottawa, Canada
Reviewed June 17, 2015

This hotel was not only convenient but very resort-like. They are mid-renovation at the moment but when it's finished, it should be lovely with a huge dock and marina to look at. Pretty good when it's an airport hotel!

 Report
Helpful?
Thank 294Catherine
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear 294Catherine Thank you for your post and we would agree that the 7.5 acres we sit on does make us more like a resort compared to an airport hotel. We are looking forward to the marina redevelopment being complete and also the new Outlet Centre next door is only a ten minute walk along the river when it opens...

Johnstown, Colorado
Reviewed June 16, 2015

This is my "go to" lodging for when I am in Vancouver several times a year. Wonderful location on the river, very nice rooms, and excellent staff. Really nice fitness room and excellent areas to walk along the river. Wonderful restaurant "Pier 73" for a perfect patio seat while dining.

 Report
Helpful?
Thank QwitchCathi
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear QwitchCathi Thank you for the great comments and we look forward to your next visit. Barry Johnson Hotel Manager

Emerald Isle, North Carolina
Reviewed June 15, 2015

We needed to stay overnight in Vancouver after an Alaska cruise due to flight timing. We were off the ship early and I had e-mailed to hotel about an early check-in. While the hotel didn't promise anything, when we arrived the hotel did have a room ready. Unhappily the a/c wasn't working in the room (probably why it was available)...

 Report
Helpful?
2Thank Edward C
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Edward C Thank you for taking the time to post after your recent stay with us. Please accept my apologies for the lapse of customer service our team provided as we take great pride in the service we offer. We look forward to your return. Barry Johnson Hotel Manager

Questions? Get answers from hotel staff and past guests. Ask a question

696 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (172)
Viewed
Bathroom (16)
Viewed
View from Room (14)
Viewed
Room/Suite (44)
Viewed
Dining (9)
Viewed
Hotel & Grounds (27)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (3)
Viewed
Other (56)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (463)
Viewed
Amenities (64)
Viewed
Club Double Room (58)
Viewed
Deluxe King Room (60)
Viewed
Junior Suite (92)
Viewed
Pool (23)
Viewed
Dining (75)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (61)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (15)
Viewed
Dining (10)
Viewed
View from Room (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (6)
Viewed
Other (18)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Richmond hotels
Bridgeport
River Rock Casino Resort
City Centre
Radisson Hotel Vancouver Airport
Show Prices
Show Prices
Show Prices
Bridgeport
Westin Wall Centre Vancouver Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 

Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Drive, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Location: Canada > British Columbia > Richmond
Price Range: $141 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Orbitz, HotelsforEveryone and Priceline so you can book your Pacific Gateway Hotel at Vancouver Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Pacific Gateway Hotel at Vancouver Airport staff and other travelers.
26 questions
Ask a question
San Francisco, California
Whitehorse, Canada
over a year ago
Banff, Alberta, Canada
Canadian
5 months ago

See all questions (26)

Questions? Get answers from Pacific Gateway Hotel at Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any floor is good”
 of 5 bubbles tonyvane, yesterday | Read review
“Marina view”
 of 5 bubbles zenwick, 1 week ago | Read review
“1)If possible when booking your hotel find out if they have breakfast included in thier rates”
 of 5 bubbles CWP7721, 1 week ago | Read review
“Views of the Richmond piers but planes flying overhead!”
 of 5 bubbles drewsla, 2 weeks ago | Read review
“If you're on the north side you might be able to see the lovely mountains.”
 of 5 bubbles cynthiab605, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question