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Pacific Gateway Hotel at Vancouver Airport

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3500 Cessna Dr, Richmond, British Columbia V7B 1C7 Canada
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Traveler (337)
360
Panoramas (13)
Room & Suite (361)

About

#11 of 25 hotels in Richmond
Location
4.4
Cleanliness
4.4
Service
4.4
Value
4.0
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Paid private parking on-site
Secured parking
Wifi
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Harbor View
Green
Languages Spoken
English, French, Spanish, Chinese and 1 more

Location

Full view
73Somewhat walkable
Grade: 73 out of 100
182Restaurantswithin 0.75 miles
13Attractionswithin 0.75 miles
1967Reviews38Q+A100Room tips
Traveler rating
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  • 62
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Most Recent
mollylou2015 wrote a review Jul 2022
Ko Samet, Thailand31 contributions3 helpful votes
The staff working here were the friendliest, most helpful and kind people I have encountered in a hotel ever. They definitely made up for the challenges of the current renovation. Our room was very comfortable and the view of the mountains was lovely. It was difficult not having good restaurant options for breakfast. There is a cafe with limited choices but they really should open the restaurant up for breakfast. There was a strike going on while we were there so maybe that was an issue. The pool was also closed so the the whole hotel feels a bit like a ghost town. I think that it is pretty expensive for the situation it's in at the moment but understand that it is an airport hotel so will be pricey. I cannot say this enough though: the staff were incredible. This makes such a difference and we really appreciated it.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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withouttnekids wrote a review Jul 2022
Kefalonia117 contributions45 helpful votes
Great room, clean tidy and very comfortable bed ,but northing to eat or drink when we arrived everything closed on Monday , luckily it was a lovely day and we walked (10minutes) used directions from reception ) very helpful . We had a good Italian meal and a few drinks and some good shopping , them walked back and sat outside with our own drinks . As it was warm I thought I was looking forward to a swim in the pool but it was closed off and looked like it had not been open for years . I understand the reasons for the lack of amenities and staffing problems , but apart from a kettle in the room there were no other drinks offered . If we had known before we arrived we would have picked something up before leaving Vancouver station . We did appreciate the free taxi service to the airport .
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Date of stay: July 2022Trip type: Traveled as a couple
Room Tip: If you’re booked on Monday bring food and drink
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Patrick M wrote a review Jun 2022
Chilliwack, Canada32 contributions24 helpful votes
We used this hotel for our park and fly. We were not told the restaurant was closed nor were we told the property was on strike. They did not have a shuttle service but did pay for our cab. The value was not there for the price.
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Date of stay: June 2022
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Ali921 wrote a review Jun 2022
Edinburgh, United Kingdom1144 contributions542 helpful votes
The place has obviously really suffered from the lack of travellers during the pandemic. Our stay cannot be a true reflection of what it would normally be like. During our stay the restaurant was closed, the pool needed cleaning, there was little else available. It is right next to the airport yet the rooms are very quiet. our bedroom was very clean and well presented. We would stay again.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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rfc_yvr wrote a review Jun 2022
Puerto Vallarta, Mexico32 contributions5 helpful votes
The front desk staff were very friendly and helpful. We arrived early but our room was ready and we were able to check in. The room was large and the beds were VERY comfortable. The shower head was very strong which is exactly what we were looking for. Their shuttle to the airport isnt currently operating but they gave us a voucher for a taxi which was waiting outside the front entrance and was free. I have seen this hotel for years but had never been to it. I would happily stay at this hotel again.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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sabbaticalbill wrote a review May 2022
Kingston, Canada30 contributions34 helpful votes
This has been our go to place to stay when flying out of YVR. No more. No restaurant, minimal service, ghostly feel. All the result of firing almost all of its housekeeping staff. We will never stay here again.
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Date of stay: May 2022
Value
Location
Service
Room Tip: You would be better off at a Holiday Inn Express.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Laurinda H wrote a review Apr 2022
4 contributions1 helpful vote
We stayed here for one night before flying out the next morning to Mexico. We called as soon as we arrived at the airport. They sent a taxi to pick us up. Very friendly taxi driver. We did not pay for the taxi. Front desk staff give him a receipt. We also had the taxi to take us to the airport in the morning. Check in and check out ladies were extremely friendly and professional. Our room was gorgeous, facing the marina! It was quiet, very comfortable, bed was wonderful. It was perfect. We would definitely recommend this hotel.
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Date of stay: April 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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s0mersetsal wrote a review Apr 2022
Taunton, United Kingdom103 contributions75 helpful votes
Liked · Location by airport; free shuttle (actually a taxi); lovely burger with chef using initiative when we asked to swap fries for vegetables - the veg were really superb; staff, though thin on the ground, were all lovely; foyer and lobby areas beautiful comfortable, peaceful, and modern; price was good. Disliked · Hotel services very run-down due to fewer flights from airport; hotel felt dead and empty; daughter's bathroom was not as clean as would expect; rather sad dated decor in bedrooms; poor choice of breakfast in coffee shop; whole experience felt like some weird spooky movie.
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Smoltman wrote a review Mar 2022
Courtenay, Canada8928 contributions591 helpful votes
+1
The Pacific Gateway Hotel is very close to the airport and used to have a shuttle service but that been suspended and in lieu they will reimburse your taxi fare! The room was comfortable with 2 queen beds. Everything had been scaled back but still good. The in house restaurant served a limited menu and the staff were very friendly and attentive. I had a Caesar salad and the braised beef rib Pappardelle. Both were good and was washed down with a great local beer. In the morning I grabbed a buy and go sandwich and a coffee. Overall a good stay.
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Date of stay: March 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ThetravellingLady64 wrote a review Mar 2020
Prince Rupert, British Columbia39 contributions48 helpful votes
We have stayed here many times. We love the rooms, service, people etc. It feels like we are coming home each time we stay. The staff are always helpful and friendly. There rooms are very comfortable and I love their pillows.
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$162 - $295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta vancouver airport richmond, delta richmond, richmond delta
FORMERLY KNOWN AS
Delta Vancouver Airport
LOCATION
CanadaBritish ColumbiaRichmond
NUMBER OF ROOMS
388
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Frequently Asked Questions about Pacific Gateway Hotel at Vancouver Airport
Which popular attractions are close to Pacific Gateway Hotel at Vancouver Airport?
Nearby attractions include Time Escape (0.4 miles), River Rock Casino Resort (0.7 miles), and Aberdeen Centre (0.6 miles).
What are some of the property amenities at Pacific Gateway Hotel at Vancouver Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Pacific Gateway Hotel at Vancouver Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pacific Gateway Hotel at Vancouver Airport?
Yes, paid private parking on-site, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Pacific Gateway Hotel at Vancouver Airport?
Conveniently located restaurants include Italian Tomato, The Deck Kitchen + Bar, and The Story Cafe - Eatery & Bar.
Are there opportunities to exercise at Pacific Gateway Hotel at Vancouver Airport?
Yes, guests have access to a pool and a fitness center during their stay.
Does Pacific Gateway Hotel at Vancouver Airport have an airport shuttle?
Yes, Pacific Gateway Hotel at Vancouver Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pacific Gateway Hotel at Vancouver Airport have airport transportation?
Yes, Pacific Gateway Hotel at Vancouver Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pacific Gateway Hotel at Vancouver Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pacific Gateway Hotel at Vancouver Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pacific Gateway Hotel at Vancouver Airport offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.