Stayed one night only , never again. - room 256 door doesn't open properly - tv doesn't work - no wake up call service - a taxi can not be booked at the front desk - room was cold , the heater wasn't turn on. Only good thing ober all, the housekeeping person was real friendly. Do not stay here. Place looks like German style but can't find German engineer here pals. Place is run down.
I booked this hotel as we have stayed there before when it was a Best Western. To our dismay the hotel is not up to snuff! The front desk staff are not very professional nor do they seem to know what they are doing. The continental breakfast that is offered is a joke! We left our vehicle there for the two weeks while we were away. When we returned which was just after midnight and were checking in she asked if we had a reservation. I handed her the reservation information and she kept looking at it and as well the computer. I could see there was an issue by the way she was acting. After standing there for 15 minutes we were given a room. There was no explanation. They obviously gave away our reservation. The next morning when checking out they did give us a slightly lower room rate. Not a great experience. They took out the bar and there isn’t a restaurant in the hotel. If we would have been told this when I booked we would have made other arrangements. Lesson learned. We will never stay there again. 👎…
We needed to be close to the airport for an early morning flight. Hotel is next to a freeway but no noise was heard. Staff was very friendly and helpful. Free airport shuttle worked very well.Breakfast was included but we did not have time for it. Room was pleasant with lots of room. No issues at all.
We decided to stay at this hotel because we had an early morning flight from Vancouver Airport. Friends recommended this hotel and it was fantastic. Our check in was so easy and fast. The reception staff were so delightful and friendly. The room was spacious, cozy, clean and very comfortable. Just felt so relaxed to enjoy the evening in our room watching tv before the next days flight. They organized the free airport shuttle. It all went like clockwork. Great location close to the airport. Thanks Abercorn was an awesome stay. Will certainly stay here again. Definitely incredible value for money.
I’ve stayed here in the past, when I needed a place close to Vancouver Airport. It was small, friendly with a surprisingly good dining room serving British style food. I remember them having a wonderful prime rib and a good English breakfast. No more. It’s not small. The staff is friendly but their English is so bad that it’s hard to understand. There’s no dining room, though the attached Chinese restaurant has good food. Breakfast was inedible. Used to be a lovely little hotel near the airport. Now it’s just another bad chain with bad breakfast (generating tons of garbage as all was paper plates, cups & plastic utensils).
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