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Auckland Harbour Oaks

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Auckland Harbour Oaks
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597 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Whitchurch, United Kingdom
Reviewed 4 days ago NEW

We spent two nights here at the beginning of our road trip around New Zealand. Didn't look bad from the outside and the location was great - ideal for city and waterfront. However - the room was very tatty and in serious need of a facelift. The bathroom had certainly seen better days. Very disappointed overall. Didn't really have much...

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Helpful?
Thank Liz J
New Plymouth, New Zealand
Reviewed 1 week ago NEWvia mobile

First the good, location and that's about it. Bads very very tired apartment, marks all over walls, grubby bathroom with mouldy grout in shower, had a 2 bedroom apartment, smaller bed was reasonable but larger bed in smaller room was pretty awful, no bed side tables or light, holes in bed head were they had been. Would probably stay again...

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Helpful?
Thank Naki-one
Shropshire
Reviewed 3 weeks ago

First night of our NZ trip. Booking.com indicated 4+ stars!! 'De-luxe' studio on 5th floor - stuffy room with no air conditioning and view out over a building site. Convenient for the Ferry Port and shops but in a rather sleazy area. Room adequately equipped but mattress soft, generally 'tired' look and access along very narrow corridors. Staff pleasant, generally...

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Helpful?
Thank ShropshireSandy
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thank you for your feedback. I appreciate your kind comments about our staff. I am sorry that we did not meet your expectations in your stay. I would be happy to discuss your stay personally with you, and can be reached on feedback@vrhotels.co.nz. Perhaps next time, we can book you a larger room on higher floors with the...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

Great location, close to shops & harbour. Fantastic views of harbour. Our 2 bed apartment had comfortable beds with lovely fresh linen. Overall the apartment was a bit tired looking. Stained carpets, cupboard doors not closing properly, loose taps, mis fitting shower screen resulting in bathroom flooding after every shower. Just little things but spoilt the look of the apartment....

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1Thank 8kristen
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. It was good to note that you enjoyed the great location and fantastic views. We shall take your comments on board to see how to improve our services for all guests. Meanwhile, please stay in touch direct for us to welcome you again with our...

Western Australia, Australia
Reviewed 3 weeks ago

We booked this hotel on the advice of my travel agent. So disappointed...Stuffy, cramped dirty and smelt of curry. We supposedly had a superior harbour view suite with the expectation of seeing a harbour show for NYE....sadly all we heard was a thumping DOOF DOOF all night from the block party across the road. We didn't sleep a wink and...

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Helpful?
Thank Belinda O
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thank you for your feedback. I am disappointed to read that you had a stay that was not up to your expectations. Please note that our property is in Downtown Auckland, some amount of minimalistic noise is to be expected when opening up your balcony door. Our rooms are well insulated in general and keep away most sounds....

London, United Kingdom
Reviewed 3 weeks ago

Our travel agent booked the Aukland Harbour Oaks for us and then we read the revues. There were many and most of them horrible. We considered changing the booking but, decided we would take our chances. We don't know if the Harbour Oaks has lifted its game or the revues were unfair but, for us it has been great. Our...

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Helpful?
Thank Lyn F
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Valued Guest, Thank you for choosing Auckland Harbour Oaks for your recent stay in Auckland. I was delighted to read that you had an enjoyable time and loved the convenient location with great views. It was a pleasure to have you as our guest. We appreciate your nice feedback on our staff and look forward to your return visit....

Gillingham, United Kingdom
Reviewed 3 weeks ago

We booked a supposedly 'superior apartment' in this hotel for four adults. It had grimy net curtains, four coat hangers ( one each ) one hook on one of the doors and the kitchen was missing various items of crockery and cutlery, certainly not enough for four adults. The toaster blew up the second time it was used. All these...

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Helpful?
Thank johnnymak48
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest, Thank you so much for your feedback. All feedback is used in assisting us to better understand where improvements should be made. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I am glad...

Sydney, Australia
Reviewed 4 weeks ago

Pros = location, accessible, walking distance to a lot of things and easy to get a taxi. Cons = Everything else... Upon arrival from a late night flight i was surprised to arrive and see across the road there is a gentleman's club, so I would be cautious walking back to the hotel late at night. Beyond this the first...

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Helpful?
Thank MSyd88
Udai S, Director of Sales at Auckland Harbour Oaks, responded to this review

Dear Guest Thank you so much for your feedback and please accept my sincere apologies that your experience was not satisfactory. All feedback is used in assisting us to improve future guests’ experiences through your observations. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do...

Sydney, Australia
Reviewed 4 weeks ago

We booked into this hotel as it was suggested by our travel agent. it was very disappointing to say the least and we moved out after one night. There was no air conditioning in the apartment despite air conditioning in the lobby and the hallways. Summer nights in Auckland can be hot. The sofa was stained, the unit was hot...

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Helpful?
Thank matthew719
Canberra
Reviewed 4 weeks ago via mobile

After an amazing 2 weeks in NZ this was our last accommodation before flying back home. The hotel description on all the booking sites were outrageously inaccurate stating this was an award winning 4+ star hotel, voted best value 2016 blah blah blah. It's not. Great location and views over the harbour if you're lucky to get a room on...

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Helpful?
Thank OzACT
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The tallest apartment tower in New Zealand - 4.5 Star Qualmark Rated. Auckland Harbour Oaks offers Auckland CBD apartment style hotel accommodation with sweeping views of the harbour and city.New:* GYM Access* Pool Access* Complimentary 1 hour free broad-band internet per night purchased (up to 250mb). The emphasis is on style and comfort at an affordable price. ... more   less 

Additional Information about Auckland Harbour Oaks

Address: 16 Gore Street | Auckland City, 1010, New Zealand
Location: New Zealand > North Island > Auckland Region
Price Range: $125 - $570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Auckland Harbour Oaks 4.5*
Number of rooms: 90
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Also Known As:
Auckland Harbour Oaks Hotel Auckland Region
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Questions & Answers

Here's what travelers have asked, with answers from Auckland Harbour Oaks staff and other travelers.
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Sydney
7 months ago
Blacktown, Australia
over a year ago
Sydney, Australia
Auckland, New Zealand
over a year ago

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Questions? Get answers from Auckland Harbour Oaks staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Avoid IT! There are heaps better than this...Wish we'd known beforehand.”
 of 5 bubbles belindao558, 3 weeks ago | Read review
“The higher up the better”
 of 5 bubbles LynF104, 3 weeks ago | Read review
“Don't reckon its possible unless other suites are modernised”
 of 5 bubbles Fitzroy22, 4 weeks ago | Read review
“We chose a Harbour View room and it was well worth it.”
 of 5 bubbles nicholasbashford, 4 weeks ago | Read review
“If you're looking for extra room, don't try the apartment, Really small”
 of 5 bubbles slothsrule, Jan 15, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question