The Coachman Hotel Tahoe
4100 Pine Blvd, South Lake Tahoe, CA 96150-6963
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About
#18 of 70 hotels in South Lake Tahoe
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.0
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Wifi
Hot tub
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Fitness classes
Coffee shop
Breakfast available
Complimentary tea
Wine / champagne
Golf course
Hiking
Skiing
Canoeing offsite
Board games / puzzles
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Private beach
Fireplace
Housekeeping
Private balcony
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Seating area
Separate living room
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Location
4100 Pine Blvd, South Lake Tahoe, CA 96150-6963
The Coachman Hotel Tahoe
Getting there
Good for walkers
Grade: 88 out of 100
88
Reno-Tahoe Intl Airport
38.5 mi•
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36 Restaurants
within 0.3 miles
243Reviews8Q+A39Room tips
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This property is a renovated motel. It is nestled among other motels and resorts near major ski resorts and other outdoor actives. There are plenty of food and entertainment options near by on the California side and late night options like bars and casinos on the Nevada side. The property itself is nothing special. The rooms and bed are comfortable but noisy with insufficient parking. The property boasts about a hot tub and heated pool. in our experience only the hot tub was heated and it had no jets. The pool was as cold as the lake. The experience at Coachman would have been average and I would have given it 3 stars if it was not for the exceptionally terrible service. The rudeness and general vibe of misery among the staff was almost comical. Were they told to treat guests, who paid on average $300 a night on the weekend we used the room, with utter disdain and disgust? The check in process which is done at a coffee and bar counter is completely in efficient. At one point when my key card became demagnetized I waited at least 15 minutes while the worker at the counter had a personal covesation seeing that I was waiting in wet clothes unable to get into my room. We were never told that breakfast was available and when we got to the kitchen area the worker was carrying away food and told us we just missed breakfast. it was a few minutes before 10 am and he was literally holding the food on tray in his hands. One of the travel companions ordered a ramen and she noted it was worse than Cup-O-Noodles. We found the place to be so miserable that we actually forfeited our final night at the hotel and left on Sunday. The level of discourteous service must be authorized by management or the hotel group that owns this property. Suffice it to say I would avoid this place in the future and feel like I am skeptical about other hotels in the vicinity if owned or managed by the same group. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Stay some place else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded yesterday
Thank you for choosing The Coachman Hotel and providing the feedback about your stay. We would like to apologize for any issues during your visit. Our goal is to provide all of our guests with the best service possible and create enjoyable experiences. We are so sorry we dropped the ball during your visit. We will be sharing your comments with our team and addressing these areas of concern. We hope you will consider giving us another chance. Thank you again for the valuable feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My partner & I stayed at this "motel" for 3 nights in Aug 2023. It's not worth the $300 a night. I wouldn't pay more than $150 a night for this place. The only going for this place is maybe the location & the heated toilet seat. It's dated and it's spread out to 5 different areas. The customer service was the worse. It's young adults running the place. When we checked in after 6pm at the bar area was fine. But, the rest of our stay it was terrible as if they're doing us a favor staying there. Really! They need to retrain their employees for a better service. What's with checking in at the bar. I've never experienced that before. We booked a sunset beach picnic for $75. It only had cheese, 4 crackers, meats & tiny cup of almonds. NO fruit! We tried to contact the hotel via text only way they want you to communicate with them since there's NO phone in the room. It was raining so we tried to cancel the picnic basket, 2 hours prior. No response until the next day and only for them to text back and say " this is something that the sales manager is in charge of and we would have to ask them but they do not come in until Monday. I guess you can't talk or change anything to your reservation if it's the weekend. Wow! I would not recommend this MOTEL to anyone. I should have listened to the reviews. It's crazy how this place received so many good reviews. It's baffling! …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Do not stay here!!!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing the Coachman Hotel for your visit to the South Lake Tahoe area. We would like to apologize for any issues during your visit. The level of service you mentioned is not what aim to provide. We are sorry we dropped the ball during your visit. Your comments have been shared with our team as we hope to improve for our guests. We hope you will consider giving us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What made this a three star review instead of a one star was the gracious and generous intervention of Darcy, the manager who really heard us and tried her best to address our problem. Upon check-in we discovered that the photos on the website are quite inaccurate. The size of the Premium King room was misrepresented. The photos showed furniture that just was not present in the room. For example, the photos showed a wet bar and two club style chairs; what the actual room has is no wet bar and one chair. To be fair, the online description says one chair, even though the photos show two. The bed was a bit lumpy looking, not firm, and there was fluff of some kind on the rug, indicating a lack of thorough vacuuming. The actual square footage of the room did not align with the spaciousness the photos showed. When we talked to Darcy, she said she could upgrade and we waited while she had housekeeping clean and prepare a One Bed Suite. Again, we were put off by the website description and what we saw in person. The website description said it had a "couch that easily converts into a twin bed...". In actuality, it was a trundle bed, no pillows to arrange and lean back on, no way to get comfortable to relax or watch the TV which happened to be at an awkward 90 degree angle from that bed. The king in the bedroom was much firmer than in the first room. Overall, the photos gave the impression that we would have a different experience and although Darcy really tried to work it out for us, we ended up finding another hotel. Darcy said she would give us a 100% refund under the circumstances, which was very kind and generous. The Coachman has a lot of perks that we did like, such as a community area with fire pits, a bar, merchandise and snacks, and a communal kitchen. Great staff, really friendly. Recommend for young couples and families. …
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Date of stay: August 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing the Coachman Hotel and providing your feedback. We are so sorry for the issues with your room. Thank you for mentioning our team and for the recommendation. We hope to have made it right with you and hope you will consider giving us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place needs provide 360 view because what I thought I was booking was a shock to see in person.
This is an old updated motel, when looking at the images it appears you are getting an upscale room with amenities. Its divided into two propertie, one side looks like an old apartment building with stairs and no elevator for pregnant, disabled or those with pets. The floors are concrete with no rug very cold and not cozy as shown in images. Checkin is at a bar and not the friendliest of service, almost felt like it was an inconvenience to check in guest. Smores we’re not fresh and parking was horrible. The mini refrigerator was not working and all my food had to be thrown out. I see potential in this property, but for now it was one of my worse stays visiting for first time.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for providing the feedback from your recent visit to The Coachman Hotel. We would like to apologize for any issues during your stay. We have shared your comments with our team and are addressing these areas of concern. We hope you will consider giving us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We had a clean, comfortable room on the newer side of the property and certainly enjoyed the space. The room was a classic motel with majority of the effort going into a large comfortable bed and functional bathroom. I was pleasantly surprised by the high quality fixtures through out. The Coachman really shines when it comes to the amenities and this is why you want to stay here. Pool, hot tub, outdoor deck with fire places, multiple group seating areas throughout, indoor bar with hot breakfast and snacks, and more seating areas. You could easily spend a majority of your time at the hotel. It’s wonderful to see others enjoying these spaces at all times of the day.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing The Coachman Hotel and providing the awesome feedback. We love to hear you enjoyed the visit and all that our property has to offer! We hope to be able to welcome you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I decided to go Tahoe to celebrate our 1 year anniversary and stayed at this hotel. Overall, the experience at the hotel was ok, not the greatest. Pros: -You get ticket for free access to Lakeside beach (would've been great if they provided this while we waited for our room to be ready so we could've been hanging out at the beach) -Free coffee in the AM and S'mores in the PM -Walking distance to restaurants and shops Cons: -Room needs more lighting, very dark unless you have window shake open but you get no privacy -No elevator -Parking lot gets pretty packed -No full body mirror (not a must, but would be nice) -hotel room doors are right next to each other, so you can hear your neighbors -Customer service could improve. Receptionist wasn't very friendly.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing The Coachman Hotel and providing your feedback. We value your comments and recommendations and will be sharing them with our team. We hope you will consider giving us another opportunity.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have so much to say about this place. The first thing, is there is nothing "hotel" about the experience, at best this is an elevated motel in look, experience, and customer service. Btw, a premium room will get you a chair in addition to your beds, --- no safe, no microwave, no iron, honestly you get nothing for the price you pay -- so save your money ans splurge on the many other options nearby with excellent rooms and competent staff. The customer service with the front staff is disgusting, rude and condescending. They will roll their eyes at you and blame their rudeness on dyslexia. Also, if you ask to use your drink ticket and then proceed to get drinks they will accuse you of theft and bark "what did you take" like a street shop owner. I expected more from a "hotel" at this price, and more from just basic customer service. Please, please take your business elsewhere, and save yourself the mediocrity and rudeness.…
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing The Coachman Hotel and providing your feedback. We strive to provide our guests with exceptional service and create memorable experiences. We are so sorry we fell short during your visit. We will share your review with our team as we hope to improve for our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overrated and overpriced I say. The rooms are modern. The noise from room above atrocious. The surrounds, passageways and stairs very ratty tatty. The reception/bar not well maintained / clean. The coffee machine looked very unloved. I suspect many other better options in town.
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Date of stay: July 2023Trip type: Traveled as a couple
Room Tip: Don’t get a room with someone above you
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for providing your feedback on your visit to The Coachman Hotel. I can assure you these areas of concern have been addressed. We hope you will consider giving us another chance.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a bad experience dealing with thei front counter personnel named Pamela. The hotel failed to clean our room despite the assurance before we left in the morning. We discovered the mess only when we arrived in the evening. Unfortunately, after reporting to the front counter, Pamela didnt want to help but gave excuses why the room was not cleaned to begin with. She didnt even bother to offer clean towels for us. She was rude, arrogant and doesnt have basic customer service skills. It was definitely useless to deal with her. She even taunted me when I asked for her name. Another staff (Florencia) who have witnessed the encounter saved the situation. She jumped in during my conversation with Pamela. She solved my problem and went beyond her duty. She demonstrated how to be an excellent model in customer service. Great Job to you Florencia. The facility is a bit dated but the fire place was a hit! It could have been a great experince experience but Pamela ruined everything. 😤…
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing the Coachman Hotel and providing your feedback. We are so sorry for the way you were treated and can assure you these concerns have been addressed. This is definitely not the level of service we aim to provide for our guest and would like to apologize for the experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We traveled as a family but no teens, two grown sons and me for a quick ski adventure at Heavenly Valley. First, the hotel is a short enough hop to the gondola that it can be done in ski boots, so that is a plus. Parking is easy so you don't have to haul all the ski equipment across the county to get to the room. It is also a short walk, best without ski boots to Stateline or the sandy beach a few blocks away. Second, the room was simple and pleasant. The beds were comfortable and the shower stocked with shampoo and conditioner that minimizes waste. Everything was very clean. While some folks complain about no sink in the bathroom, I vastly prefer a sink out of the bathroom so you can wash hands or brush teeth when somebody else is in the bathroom. Really? That's a point of complaint? The decor was simple and cabin like in the room and the balcony was a plus to catch some morning sun before heading out. We noticed right away that there was no coffee maker nor microwave but please read on, since in our opinion, this is not a negative, but a good thing. Finally, the Coachman has a great meeting space with a bar, coffee bar, breakfast menu including a decent burrito, with outstanding staff who make it totally worth it to go down and get a complementary coffee or hot chocolate, hang out inside or out by the fire pits or if you want to brave the elements, hop into the heated pool. The Coachman offers a bit of social interaction and again, a friendly staff that far outweigh the lack of coffee maker in the room to savor alone. We only wish we had a longer stay. And a special shout out to Florencia, Gianella, and Pam who are the type of people that if I owned a hotel, would want them working the front desk. They understand and practice hospitality in their helpfulness, friendliness, and enthusiasm. So, a short stay, but five stars all around.…
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Date of stay: March 2023
Value
Location
Service
Room Tip: Stop in downstairs for some complementary coffee or hot chocolate and good cheer.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Team Coachman, General Manager at The Coachman Hotel Tahoe
Responded 4 weeks ago
Thank you for choosing the Coachman Hotel and providing the awesome feedback. We loved reading your review and happy to hear you enjoyed your visit. We hope to welcome you back soon!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$149 - $292 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaLake Tahoe (California)South Lake Tahoe
NUMBER OF ROOMS
42
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Frequently Asked Questions about The Coachman Hotel Tahoe
Which popular attractions are close to The Coachman Hotel Tahoe?
Nearby attractions include The Gondola at Heavenly (0.3 miles), Lakeside Beach (0.2 miles), and Casino at Harrah's Lake Tahoe (0.3 miles).
What are some of the property amenities at The Coachman Hotel Tahoe?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Coachman Hotel Tahoe?
Top room amenities include a flat screen TV, a refrigerator, and a fireplace.
What food & drink options are available at The Coachman Hotel Tahoe?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at The Coachman Hotel Tahoe?
Yes, free parking is available to guests.
What are some restaurants close to The Coachman Hotel Tahoe?
Conveniently located restaurants include Flatstick Pub, California Burger Co., and Friday's Station Steak & Seafood.
Are there opportunities to exercise at The Coachman Hotel Tahoe?
Yes, guests have access to a pool, fitness classes, and locker rooms available in the fitness center during their stay.
Are pets allowed at The Coachman Hotel Tahoe?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Coachman Hotel Tahoe?
Many travelers enjoy visiting Vikingsholm (4.8 miles).
Is The Coachman Hotel Tahoe accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.