Had a great stay, my friends and I enjoyed the location- close to the beach, a few parks, and only a few minutes from casinos. My friends and I really wanted to swim after visiting the lake, luckily their pool and hot tub brought our stay to a great end. Will definitely return over holidays!
My husband and I came to Lake Tahoe for New Year’s Eve and we made a mistake on the days we were staying at the hotel, we reserved 3 nights instead of 2 (each night was over 300 dlls because of the holidays) I went to the front desk this morning to tell them about the mistake and they said that they couldn’t do anything, no refund and no credit for future visits, so we just lost over 300 dlls. I totally understand that they said no to a refund but also no for hotel credit? I think that’s super unkind due to the room prices and all the COVID situation, we come very often to Lake Tahoe to ski and for sure we are never going to stay in this hotel again, sorry but you lose two very good customers. Don’t stay here, there are many good hotels around here with better customer service. …
Location is perfect, we were able to walk just a few blocks to the Marina where there are rental water craft, Tahoe Cruises, and the beach. Room was simple but clean and the staff was not only very helpful but also delightful. This is not a 5 star Hotel but a very affordable motel with great value. No A/C so could be something to think about during the summer.
We had to do a late check in so we didn't have any interaction. Our room was on the second floor and was decorated with what seemed to be a french theme. The little extras is what I appreciate. I appreciate the coffee, the grounds, the areas to hang out. The pool and Jacuzzi. I appreciate the wine opener. Everything was very clean. We would stay here again in a heartbeat. Something the hotel could improve on is the lack of hot water in the shower. The end of my shower left me on edge instead of relaxed. And their electrical sockets could be updates as it wouldn't hold anything we plugged into it( most for charging phone.)
The reason someone stays in a motel as opposed to a resort, other than usually lower cost, is because generally they have plans outside where they are staying, and are staying there to have a good night's sleep. We wanted to enjoy our stay at the Alder and the raving reviews on Booking.com, induced us to spend $711 including taxes, for three nights, to stay at this motel. Sadly, for all three nights, we suffered a miserable inability to have a good night's sleep. First, the motel had a really old mattress which caved in, in the middle, so we invariably both roll to the middle. We asked the motel if they could change mattresses but of course they couldn't... they said they added a topper. It felt exactly the same. We both tried our best to adjust and sleep, but simply couldn't. Second, the place has no air conditioning so one is forced to sleep with windows open, or suffer a smallish room with no air circulation (this seems like an old motel, likely 60s or 70s). It has an outdoor jacuzzi which it says is open from 10am to 10pm. However, on night 3, a group of people decided to throw a party in it until 3am, keeping everyone awake. We asked them to stop but they ignored us, so we called the hotel's emergency number. Someone answered and 20-30 mins later the noise stopped. The following morning, separately, another guest and the hotel's manager both took credit for stopping the late night party. Neither mattered, because we had lost yet another night's sleep. Frankly, between the mattress and the partying, at $711, it's inexcusable. As I mentioned at the outset, we wanted to enjoy the Alder, but after three nights of weak to no sleep, we were happy to escape. Take our advice, if you want to sleep, unless you're a glutton for punishment, please ignore the Booking comments... and go anywhere else... you won't regret it.…
Welcoming and Trustworthy. I've stayed at the alder inn 3 times before. I tried to save 100 by staying with postmarc. BAD IDEA 😂 the alder inn ended up saving us and making us feel right at home. New management but they're just as amazing as the last! Will be back soon alder inn. Thanks for ur great service and clean rooms!!
We stayed in South Tahoe after a Jeep adventure on the Rubicon Trail. We finished the trail earlier than expected and decided we needed a real bed and running water instead of camping another night! I called directly and a room was available so we booked it for the night. The staff checked us in quickly so we could get settled. Guests were enjoying the pool and other outdoor spaces and we wished we had more time to enjoy them too. The room was spacious, clean and we got a great night's rest. While we had booked elsewhere for the remainder of our time in Tahoe, after leaving the property we wish we had stayed at the Alder Inn the whole time. Maybe we'll be back one day!
This was a perfect spot for my husband and I for a quick trip to Lake Tahoe for skiing. The location is great and very close to Heavenly ski resort. The rooms are cozy and well updated. The only reason for the four star rating, is that the noise from the surrounding rooms and street can be easily heard.
The Alder Inn is well located just a ten minute walk to Lake Tahoe and the Ski Run Marina which is where the Safari Rose cruises depart. See my separate review. I also took a bus trip around the lake which has a pick up at a bus stop outside the Lake Tahoe Vacation Resort. My room had a very comfortable bed, a small refrigerator and tea and coffee provisions. In short, it has all you need. It was too cold to use their pool but they have a well heated jacuzzi available year round. There are plenty of shops and restaurants nearby, including a Whole Foods so you don’t need to drive. Getting to the Alder Inn from Reno Airport if you don’t want to drive is a cinch. You take the South Tahoe Airporter to Lakeside and get a Lyft/Uber the rest of the way which takes 10 minutes. Book your return bus trip from MontBleu which is their last casino drop-off. This avoids having to sit on the bus as they do drop-offs and pick-ups. I’m so glad I didn’t base myself at the casinos. They’re nowhere near as close to the actual lake and they reminded me of the tacky parts of Niagara Falls! The Alder Inn was better priced, is in a superior location and the management was great with customer service/email inquiries etc. Lastly, Lake Tahoe is so worth the visit. Don’t miss it! …
Nice place and very clean. Close to everything. We walked everywhere. Never drove our car once we got there. We have stayed here 3 times now. Recommend this Inn. Very reasonable priced as well. **********