Forest Suites Resort at Heavenly Village
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About
#21 of 69 hotels in South Lake Tahoe
Location
4.8
Cleanliness
4.0
Service
4.2
Value
4.0
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Skiing
Books, DVDs, music for children
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Happy hour
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Non-smoking hotel
Picnic area
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Hair dryer
Sofa
Telephone
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Green
Languages Spoken
English
Hotel links
Location
Full view
97Great for walkers
Grade: 97 out of 100
42Restaurantswithin 0.3 miles
27Attractionswithin 0.3 miles
Contact
1 Lake Pkwy, South Lake Tahoe, CA 96150-8834
Getting there
Rental CarsSee all South Lake Tahoe rental cars
1047Reviews15Q+A100Room tips
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I've read the reviews and both extremes are true. The rating depends on your personal preference. It's a 5* place if you prioritize 1) pets allowed, 2) value/bang for the buck, and 3) proximity to Heavenly gondola/shops. For the $, you cannot find a better place that accepts pets and is across the street from the gondola, a grocery store (and Jamba Juice and Starbucks), and trailheads. You can park your car when you arrive and walk wherever you need to go. It's a great - safe, clean, functional - place to sleep, have breakfast, play in their pools/hot tug, i.e. rest in between exploring all that Lake Tahoe has to offer. It's a 1 or 2* place if you're looking for a bougie, spa/mountain retreat. The room we were in was 1/2 way remodeled - bedrooms were redone with new paint, baseboards and LVT/vinyl floors - mattresses and bedding were new. The bathrooms and kitchen are yet to be redone so there's popcorn ceiling, banged up cabinets, tile countertops, cramped corner shower. But, everything works, everything is clean - just need to finish the refurbishment. If you want to luxuriate in a bathroom tub or shower - this is not the place for you. If you want to entertain and cook a gourmet meal - this is not the place for you. We thought all of the staff was friendly and efficient. We arrived right at check-in at 4pm. I was 5th in line, but there were 4 staffers working - I had to wait maybe 7 minutes tops. The staff serving breakfast was also friendly - lots of people were there right at 7am when breakfast opened - everyone was in a good mood, excited to start their day. The hotel seemed to be pretty full with lots of families, children, and dogs - I was worried that it would be loud at night. We lucked out -there were early risers walking dogs, eating breakfast, and getting out the door. It was quiet during the day with activity picking up in the late afternoon - early evening, last walks for the dogs - then quiet all night. All of the pet owners were super responsible. We're coming back.…
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Date of stay: July 2022
Rooms
Service
Sleep Quality
Room Tip: Let them know you have a dog so you get a ground floor room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
We will definitely be back and request the same room (605). It was perfect for our needs. Our party had 2 small dogs and our room was perfect to open the sliding glass door to let them out. The kitchen was moderately stocked but the front desk sent up a can opener upon our request. The room was clean and sanitized. All remotes and kitchen supplies were plastic wrapped. The front desk was very accommodating sending clean towels and supplies to our room (we were there for 5 nights). The beds were comfortable. The location was perfect (short walk to the gondola). The room wasn't fancy but we didn't need fancy.
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Date of stay: December 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jan 29, 2021
Dear CriticalpamReturns, Thanks so much for your posting and for staying with us! We are thrilled to hear you enjoyed everything, from our staff service, location, our COVID sanitary measures and our dog-friendly environment (btw, for other guests reading this we do have a $50/day plus tax pet fee for up to 2 dogs per unit, with advance reservations). Hope to see you again soon!
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This place is a hidden gem. For over 50 years, our family has vacationed here. This year, we returned after a 2 year hiatus due to Covid. We were not disappointed. Staff is friendly. Morning breakfast adjustments include more tables, staff serving hot food. Rooms are being updated. What a wonderful vacation!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded 2 weeks ago
Dear Debbie, Thanks for staying with us all these years! We are so glad to hear you are enjoying our continual improvements. More to come in the next year! Hope to see you again next year.
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The front desk personnel was very unprofessional, she said she wasn't a mind reader when i asked a question about the services the hotel acomidated, who talks like that when a customer is upset? She was very rude and didn't help me with what I needed. I am very upset with the service, will not recommend.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jul 1, 2022
Dear F7065VKmb, We are so sorry to hear about your experience, and please contact me personally, at jbindel@forestsuites.com, so that I can better assist you. This is definitely not the attentive, high quality service that our staff is normally known for as seen in many other TripAdvisor comments. I hope to hear from you soon.
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Wow, I've stayed in over 300 hotels in my lifetime, and I've to say this was the worst hotel , I have ever stayed in . The air conditioning was super loud , and I don't know what the issue was, but right next to the air conditioning, under the sink it was blowing hot air and it must have been 100 degrees under that sink from the air conditioning. It was 1am when we got back to our room. Otherwise I would have said something. We were afraid it might start a fire , because the trash was also under the sink . Then on to the bed , it was the softest bed ever. Horrible. No pressure in the shower. Do you and your family a favor and move on to a different hotel . I don't write to many reviews, but felt the need to let people know. The check in staff were very nice and helpful. We paid a lot for this room , definitely wasn't worth it…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 23, 2022
Dear MissyChrissy63, Please accept my apologies for your experience. We are in the process of replacing our air conditioning units in the building in which you stayed, as well as our bedding. We will be immediately looking into the shower pressure issue as well. Please contact me personally, at jbindel@forestsuites.com or directly at 530-543-6532, so that I can further assist you regarding you stay. Thank you.
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Enjoyed the 1 bedroom with a large living room and kitchen. This is plenty of space for a family. Great free breakfast, wine/beer social, pools, hot tub, game room, etc. Dated but overall plenty nice and reasonable. Excellent location!
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Date of stay: June 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 23, 2022
Dear lorriepap, Thank you for you posting and for staying with us, and we are so glad to hear you enjoyed your stay with us, our large suites, great breakfast and other amenities/location. Please come back again soon!
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The resort upgraded me to a whole suite with a kitchen. That was great since I was able to buy roasted chicken and eat in the suite. Very nice. The bed was very comfortable. The room was very clean. Outside of the suite was a swimming pool and hot tub. The location was very convenient to the stores, gondola, and Casinos. The people behind the desk were very helpful.
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Date of stay: June 2022
Value
Service
Sleep Quality
Room Tip: Please reserve a suite. Much better than a single room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 17, 2022
Dear Irvingc898, Thanks so much for staying with us and for your posting. So glad you were able to experience our suites with kitchens, cleanliness and our great team members. Come back again soon!
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I have stayed here several times over the last 18 years when riding the America's Most Beautiful Bike Ride. I like having a suite because it gives me ample room to assemble my bike. I also like having a kitchenette in the suite. It is a nice alternative from the casinos. It's just off the main drag, so it is quieter but convenient to the town. The staff has always been pleasant and this year actually had maps to the town and hiking areas. Complimentary breakfast was included. They were in the middle of property improvements this year (2022) which were greatly needed, so that was just another nice plus. Will stay there again should I go back next year.
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Date of stay: June 2022
Rooms
Location
Service
Room Tip: They do have rooms that overlook the pool but I think they may be a tad more expensive.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 17, 2022
Dear gregh0825, Thanks for staying with us for many years for the AMBBR! We are glad to hear you noticed our upgrades (continuing still more), and our amenities and included breakfast. Hope to see you next year again for the ride!
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Booked a 3 night stay, got upgraded to a 2 bedroom suite. The resort is in a central location. Free parking and breakfast make it a great deal since other resorts in the area charge for parking. A lot of restaurants and activities within walking distance.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 9, 2022
Dear HolgerG909, Thanks so much for your posting and great to hear you loved our location and suite upgrade. Come back and see us again soon!
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Great service and friendly staff! Each person we encountered from maintenance to front desk to the overnight shift at 6am were friendly and very helpful. They seemed to be proud to work there and interested in the hotel’s success.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jerry Bindel, General Manager at Forest Suites Resort at Heavenly Village
Responded Jun 4, 2022
Dear KellyG714, Thank you so much for staying with us and for your posting! It is such a pleasure to hear this feedback about our staff, and I will be certain to pass this on to the team! We hope to see you again soon.
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PRICE RANGE
$159 - $382 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
forest hotel south lake tahoe, forest hotel lake tahoe, forest resort lake tahoe
LOCATION
United StatesCaliforniaLake Tahoe (California)South Lake Tahoe
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about Forest Suites Resort at Heavenly Village
Which popular attractions are close to Forest Suites Resort at Heavenly Village?
Nearby attractions include The Loft Theatre (0.1 miles), The Gondola at Heavenly (0.1 miles), and Heavenly Mountain Resort (0.1 miles).
What are some of the property amenities at Forest Suites Resort at Heavenly Village?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Forest Suites Resort at Heavenly Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Forest Suites Resort at Heavenly Village?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Forest Suites Resort at Heavenly Village?
Yes, free parking is available to guests.
What are some restaurants close to Forest Suites Resort at Heavenly Village?
Conveniently located restaurants include Flatstick Pub, Base Camp Pizza Co., and Driftwood Cafe.
Are there opportunities to exercise at Forest Suites Resort at Heavenly Village?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Forest Suites Resort at Heavenly Village?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Forest Suites Resort at Heavenly Village?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Forest Suites Resort at Heavenly Village offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Forest Suites Resort at Heavenly Village?
Many travelers enjoy visiting Vikingsholm (5.0 miles).