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Anantara Xishuangbanna Resort

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Menglun Town, Mengla County 666303 China
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Traveler (75)
Room & Suite (56)
Pool & Beach (9)

About

#1 of 44 hotels in Mengla County
Location
4.0
Cleanliness
4.7
Service
4.3
Value
3.9
Rugged beauty. Enchanting encounters. Unsurpassed luxury in a verdant retreat.Tucked away in the primeval forests of Yunnan Province, Anantara Xishuangbanna Resort sits at the threshold of a region rich in cultural experiences and astonishing natural beauty. This elegant hotel in Yunnan China blends contemporary style with awe-inspiring scenery in an evocative locale and is nestled along the banks of a sweeping curve of the Luosuo River. Lush tropical gardens filled with the sweet scents of passion flower and wild orchid. Elegant deluxe rooms and sprawling pool villas are inspired by indigenous art, with private plunge pools, state-of-the-art entertainment facilities and exclusive butler service.At this exclusive Xishuangbanna resort take in sweeping river views from our Mekong restaurant, enjoying Dai and Northern Thai cuisine. Meet Yunnan’s diverse people and take part in their colourful folk traditions on a village tour, and then learn to prepare Dai dishes yourself in an Anantara cooking class. Unwind with an indulgent world-renowned Anantara spa treatment after touring Wild Elephant Valley or Manfeilong, a Buddhist temple also known as the White Pagoda. Experiences of wonder and delight await you at Anantara Xishuangbanna Resort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Parking
Wifi
Hot tub
Restaurant
Business Center with Internet Access
Meeting rooms
Spa
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family

Location

Full view
40Car recommended
Grade: 40 out of 100
0Restaurantswithin 5 miles
8Attractionswithin 5 miles
118Reviews1Q+A8Room tips
Traveler rating
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BobbyGentry wrote a review Apr 2021
Nanjing, China479 contributions90 helpful votes
Anantara Xishuangbanna Resort Airport pick-up 600 RMB, nice to be met at the airport. 1 hrs from Jinghong (Xishuangbanna Gasa Airport.) Beautiful location, flowers, nature smells really good, fresh air, sounds of birdsong; even rainy days are charming. Peaceful. Local name: 西双版纳安纳塔拉度假酒店 Local address: 666303 云南省 勐腊县 勐仑镇 Staff friendly, well presented, hardworking, smiley & helpful. Restaurants onsite offer a variety of local, Asian & western dishes. The hotel Spa offers an excellent service, very relaxing. Pool is good, hot & cold areas. Hot chocolate afterwards on the terrace was very much appreciated. Walking (5 minutes) from Botanical Gardens West Gate. Hired a taxi for between 500 - 700 RMB per day to visit local sites.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from , Other at Anantara Xishuangbanna Resort
Responded Apr 17, 2021
Dear Mr Bobby Gentry; Many thanks for your very encouraging review from your recent stay at Anantara Xishuangbanna Resort and I am delighted to learn that you have had an enjoyable experience with us. On behalf of our team members, we are very thankful to note that our warm hospitality service was well appreciated by you, hence your comments certainly served as our inspiration to strive harder to maintain our service consistency and quality of provision. Once again, thank you so much for staying with us and we are eagerly awaiting for your soonest return to our home at Anantara Xishuangbanna Resort Sincerely yours Anantara Xishuangbanna Management
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Tdi1272 wrote a review Apr 2021
16 contributions41 helpful votes
I revisited this hotel after an amazing time about the same time of the year 2015, in one of the pool villas. My memories to the XSBN Anantara were amazing, and expectations were obvously too high to be met this time again. Reception was friendly and reserved. No special recognition as Anantara member, so was the intransparent (and not written) upgrade policy which left me in the room I booked (whats wrong with that?:) Staff is friendly and tries hard. Garden is maintained average, In my memory it was at a different level 6 years ago The Buggies are really disturbing. its a small place, all perfectly in walking distance. Food quality in the Dai restaurant is high, though a bit overpriced. Pool is clean, so is the Gym. Nice paths and walkways. All in all, comparing the past, a disappointment. Reminds me better to never ever revisit paradise-like places after a few years. I wont come back for sure.
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Date of stay: April 2021
Location
Service
Sleep Quality
Room Tip: beware of the intransparent Upgrade policy - if you are GHA Member
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from , Other at Anantara Xishuangbanna Resort
Responded Apr 6, 2021
Dear Tdi1272 Thank you so much for your taking time in providing us a wonderful review from your recent stay with us at Anantara Xishuangbanna Resort. Kindly allow me to apologize for your comments of slow serviceas happened during your visit. Upon receiving your valuable input, we already bring this important service improvement with our team members attention as we will continuously seek to improve our guest experience. Once again, thank you so much for staying with us and we are eagerly awaiting for your next return to our home at Anantara Xishuangbanna Resort Sincerely yours Anantara Xishuangbanna Management
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bachmannw wrote a review Mar 2021
Shangri-La County, China21 contributions28 helpful votes
To start with the positive things: The hotel is basically a subtropical garden. Very green and the gardens are more or less maintained. The rooms are nice, spacious and clean, the stuffing ok. It’s mainly quiet, but they use some carts or trolleys for housekeeping which make awful noise when rumbling over the property lanes. On the negative side, those trolleys make you child waking up from midday nap even when doors and windows closed. Like in most Chinese 5 star hotels they offer the cheapest instant coffee in the minibar. The service in the restaurant is quite slow, sometimes they forget something but the prices are moderate. We fancied to enjoy sunny days and clean air but don’t make a mistake, it’s very smoggy in Xishuangbanna, most of the time 10 till 15 times the WHO limits for smog. (Heard from a botanical garden guide that when the rainy season starts it will not be that smoggy anymore.) So, sun protection is not that highly required, the sun does not get through and the moon is deep red on the night sky. On the pools they offer worn out or broken deckchairs, old or no mattresses and just a few towels, if they are taken or you need one more you need to hunt for staff in order to get some. The hotel changed the upgrade policy before and during our stay so it was confusing for us and they did not let us upgrade even though some options have been available on their booking site.
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Date of stay: March 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from , Other at Anantara Xishuangbanna Resort
Responded Mar 31, 2021
Dear Bachmannw, Thank you so much for your taking time in providing us a wonderful review from your recent stay with us at Anantara Xishuangbanna Resort. Kindly allow me to apologize for your comments of slow serviceas happened during your visit. Upon receiving your valuable input, we already bring this important service improvement with our team members attention as we will continuously seek to improve our guest experience. Once again, thank you so much for staying with us and we are eagerly awaiting for your next return to our home at Anantara Xishuangbanna Resort .
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David R wrote a review Nov 2020
3 contributions4 helpful votes
Without doubt, the worst 5 star resort I have ever stayed in. The food is terrible (we had hair on one occasion) Breakfast served stale rolls and bread, under ripe fruit and was not monitored/controlled so people were picking things up with hands and couching and sneezing on everything. I appreciate the hotel can't control people couching etc, but especially in the midst of a pandemic - make people wear masks. Tables not cleared away and fruit juice was watered down. Very noisy air-conditioning units around the sight which you can hear across the complex. The areas around one of the the pools isn't cleaned with cigarette butts on the floors and empty nut shells there for pretty much our whole stay. The sun beds are broken with the cushions all frayed and splitting apart. I really have no idea how a 5 star resort can have these out for people, I'm really not exaggerating. Other hotel guests were using drones flying around the pool and our hotel room windows. No comment from staff of the resort asking them to stop until we asked. Our room had issues with electric blinds breaking on 3 occasions amongst other issues. Basically the kind of things you would not expect having paid 220 USD per night. Overall, I would avoid this hotel. Not worth the money at all. A massive disappointment to us considering we have stayed in other Anantara hotels/resorts but this was a truly awful experience for a 5 star resort. In fact, on our last day we found another hotel just down the road which was much cheaper and in the same location - to stay there would be my advice.
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Review collected in partnership with Minor Hotels
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from , Other at Anantara Xishuangbanna Resort
Responded Dec 1, 2020
Dear Mr David Reed Thank you for taking the time to complete our Guest Satisfaction Survey. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,
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469garrys wrote a review Sep 2019
Adelaide, Australia11 contributions7 helpful votes
Although this resort is not particularly centrally located, car hire is straightforward, and the drive from Jinghong (Xishuangbanna Gasa Airport!) to the resort is about an hour on good roads - tollways. The rooms are large and very comfortable (our room had a terrace overlooking the river!), the staff are wonderful, and there's plenty to see in close proximity to the resort - specifically the Xishuangbanna Botanical Gardens. But if you just want to sit back, chill out and relax, this is an ideal place to do just that.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anantara X, Manager at Anantara Xishuangbanna Resort
Responded Oct 5, 2019
Dear Mr. 469garrys Many thanks for your very encouraging review from your recent stay at Anantara Xishuangbanna Resort and I am delighted to learn that you have had an enjoyable experience with us. On behalf of our team members, we are very thankful to note that our warm hospitality service was well appreciated by you, hence your comments certainly served as our inspiration to strive harder to maintain our service consistency and quality of provision. Once again, thank you so much for staying with us and we are eagerly awaiting for your soonest return to our home at Anantara Xishuangbanna Resort Sincerely yours Anantara Xishuangbanna Management
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Max C wrote a review Sep 2019
Chiang Mai, Thailand24 contributions15 helpful votes
Warm, peaceful and a welcome tranquility resort away from the bustling Jinghong City is a well deserved place for great value and local Menglun experience. Great villa experience for a small upgrading charges. Staff are friendly and eager to assist though may require some patience due to lack of English (understandable in most small town where good hospitality operations are located here in Yunnan Province). Breakfast is decent and service are helpful in term when needed additional western style meals. Lunch with Dai food was well deliciously prepared , had roasted chicken, local Dai style noodles and stir fried market vegetables. Villa experience was well valued for a small upgrading fees, large set - up with pool and pergola - similar as to most Thai designed villas. Comfortable bedding and great pillows - no complaint over the well deserved rest. Improvement: - staff engagement, some areas required more maintenance and more guests! Overall there is no major complaint over our stay, it's a valuable Xishuangbanna experience that deserve to better exposure for this quiet and peaceful resort - we discovered this resort when we visited the botanical garden next door!
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anantara X, Manager at Anantara Xishuangbanna Resort
Responded Sep 8, 2019
Dear Mr. Max C Thank you for staying in Anantara Xishuangbanna Resort and It's our great honor to serve you! Thank you for your time to write comments to share your experience with us On behalf of our team members, we are very thankful to note that our warm hospitality service was well appreciated by you, hence your comments certainly served as our inspiration to strive harder to maintain our service consistency and quality of provision. Once again, thank you so much for staying with us and we are eagerly awaiting for your soonest return to our home at Anantara Xishuangbanna Resort Sincerely yours Anantara Xishuangbanna Management
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Karen K wrote a review Jun 2018
Petaling Jaya, Malaysia127 contributions13 helpful votes
+1
Nice ambiance and atmosphere. Nature Bali style suite (we are staying in one room suite, there are 2 rooms suite and deluxe room) with outdoor own pool and indoor bathtub, depending on individual interest. The SPA service is good, with individual steam room (for those who prefer privacy). There are 2 restaurants, one western that serves breakfast & lunch and another one is Chinese that open only for dinner. Anyway you can request for Western menu. Next to this resort is Botanical Garden. You can spend one day in the Garden. Otherwise in this Anantara XiShuangbanna resort they have their own small garden. You can have a nice walk to enjoy the nature good atmosphere.
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Date of stay: June 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MarCom_Department, Manager at Anantara Xishuangbanna Resort
Responded Jul 29, 2018
Dear Honored Guest, Thank you for taking the time for the Tripadvisor comments regarding your recent stay at Anantara Xishuangbanna. I hope that you had a pleasant return journey back at home. Be delighted for your inspiration, at Anantara Xishuangbanna, we are passionate about every guest leaving with an amazing story. We show hospitality of our local Dai culture, and bring the guest closer to purebred local life and experiences through luxurious and heartfelt hospitality in this exotic destination. Looking forward to meeting you at Anantara Xishuangbanna Resort next time. Yours sincerely, Elvis Liang | Marcom Manager Anantara Xishuangbanna Resort
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David Y wrote a review Nov 2017
Hong Kong, China3 contributions3 helpful votes
You should try this hotel , very nice ! It is highly recommended to stay in the hotel. The facilities are nice. The cooking class is interesting and teach me how to choose different vegetables and cook Thai dishes.
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Review collected in partnership with Minor Hotels
Date of stay: November 2017
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from MarCom_Department, 经理 at Anantara Xishuangbanna Resort
Responded Nov 29, 2017
Dear Guest, Be delighted for your inspiration, at Anantara Xishuangbanna, we are passionate about every guest leaving with an amazing story. We show hospitality of our local Dai culture, and bring the guest closer to purebred local life and experiences through luxurious and heartfelt hospitality in this exotic destination. Looking forward to meeting you at Anantara Xishuangbanna Resort next time.
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TS Liang wrote a review Nov 2017
Singapore, Singapore224 contributions130 helpful votes
We have long wanted to visit Xishuangbanna, a section of Southern Yunna province that is famed for producing one of the iconic teas of the world' Pu'er Cha. Getting there required a domestic flight to Jinhong Airport which is the largest city in the region. It is still an hour from Jinhong airport to the resort. The resort is built back to back with the Xishuangbanna Botanical Gardens which must be one of the largest in the country. It is literally a stroll out the back gate and into the Botanical Gardens. This garden has miles and miles of trails and one can easily spend a whole day exploring the gardens. To our surprise we do not see Pu'er tea trees anywhere we looked. We learnt that they only grow well at much higher altitudes, above 1600m and were confined to several "mountains" where they thrived. The hotel arranged a day drive to one such mountain which was 90 mins by car away. We had a very good time in the village there. Surprisingly, these trees are mostly grown almost haphazardly, springing from the ground in no particular order. Many are hundreds of years old. And they are not giants. Far from it. A 1000 year old tree was barely 15m tall! And don't bother to go to Pu'er City. It just takes its name from the plant and is a big city with no Pu'er trees! Of the resort, it is a grand resort with large villas.Some are with pools. Weather in October onwards is pleasantly cool at nights and in the mornings. We ahd a lovely barbecue by our pool with all the trimmings. Many staff don't speak english too well but are trying very hard to please. The Spa is also worth visiting.
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Date of stay: November 2017
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Trip type: Traveled as a couple
Room Tip: The three bedroom pool villa. It doesn't get any better than that.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from MarCom_Department, 经理 at Anantara Xishuangbanna Resort
Responded Dec 11, 2017
Dear Guest, Thank you for choosing Anantara Xishuangbanna Resort, and your detailed sharing. Anantara Xishuangbanna has developed several designed guests service and travel itineraries to bring story collecting travellers closer to local cultures and experiences through luxurious and heartfelt hospitality in exotic destinations. Warmly welcome back Anantara Xishuangbanna Resort, and collect another Anantara story from here.
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tonysiukeit wrote a review Apr 2017
Hong Kong3 contributions2 helpful votes
A bit far from downtown city,needs 1 hour and 15 mins drive. Not all staff's friendly. Asking to add extra bed and towels,no staff can speak English on the phone,just hang up and no follow up. The Thai restaurant is yummy,real Thai taste.
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Review collected in partnership with Minor Hotels
Date of stay: April 2017
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Anantara X, Marcom Coodinator at Anantara Xishuangbanna Resort
Responded Apr 18, 2017
Dear Honored Guest, Thank you for taking the time for the Tripadvisor comments regarding your recent stay at Anantara Xishuangbanna. I hope that you had a pleasant return journey back at home. We are sorry to hear that your stay with us was unhappy. Your comments have been noted and we have taken a serious discussion to related staff and department to ensure that it will not happen again. Your valuable feedback is important to ensure that we continually deliver the ultimate experience Anantara Xishuangbanna is renowned for and exceed your expectations for future visits. We hope to have the pleasure of welcoming you back to our hotel again in the near future. Thank you. Yours sincerely, Bonnie Ding| Marcom Coordinator Anantara Xishuangbanna Resort
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PRICE RANGE
$211 - $316 (Based on Average Rates for a Standard Room)
LOCATION
ChinaYunnanXishuangbanna Dai Autonomous PrefectureMengla County
NUMBER OF ROOMS
103
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Frequently Asked Questions about Anantara Xishuangbanna Resort
Which popular attractions are close to Anantara Xishuangbanna Resort?
Nearby attractions include Xishuangbanna Tropical Nature reserve (0.8 miles), Sipsongpanna Botanical Garden, Chinese Academy of Sciences (2.2 miles), and Xishuangbanna Rainforest (3.5 miles).
What are some of the property amenities at Anantara Xishuangbanna Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Anantara Xishuangbanna Resort?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Anantara Xishuangbanna Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Anantara Xishuangbanna Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Anantara Xishuangbanna Resort have airport transportation?
Yes, Anantara Xishuangbanna Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Anantara Xishuangbanna Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Anantara Xishuangbanna Resort offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.