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Customer service was terrible every single day except for one of the front desk ladies who was very nice.
Location was not my best choice on this one either. It is far from the city and not easy to get to.
Room: mmm... well... is...More
Hotel Union is situated close to the Metro Station in Lausanne in a nice location. I spent a night in this hotel in one of its attic room. Room was small but nice. Hotel staffs were great and breakfast was good. Recommended for business trip.
I stayed for 5 nights, shared room with a colleague, it was comfortable stay, standard breakfast, fast easy check in, only downside, it's remote from city main attraction, but it was close to my business, I am very satisfied with the experience
Very practical location if you want to use the metro M2 connecting to the CHUV, the city center, the train station and the lake shore. Small room under the roof with no air-conditioning. The traffic noise deters you from opening the window. Reception staff hardly...More
As per the other reviews, this hotel has a serious problem with customer care. If it cost half as much to stay here then it may (if you're desperate) be worth considering. I think that the main problem is that the management has absolutely no...More
$118 - $170 (Based on Average Rates for a Standard Room)
Number of rooms
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