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Jalan Anggrek Luar #23 Taman Baloi, Riau Islands Province 29442 Indonesia
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Traveler (1061)
Room & Suite (226)
Pool & Beach (174)

About

#1 of 2 hotels in Sugi Island
Location
4.7
Cleanliness
4.8
Service
4.9
Value
4.4
This exclusive island sanctuary is a refuge from 21st-century life. It’s a place to de-stress and relax. Reached in just over two hours by boat from Singapore, you can leave the gadgets and pressures of daily life behind and enter a calming, WiFi-free, tech-free world. Located in the Riau archipelago, this award-winning eco-sensitive sanctuary has 15 over-water Sea Villas and helps you reconnect with what’s important. Each two-story Sea Villa is Malay-inspired with wide verandas looking out to panoramas of the ocean. The natural cooling ocean breeze is your air-conditioning. Each oversized two story villa houses a king-size bed in the master suite and spacious sitting room, while upstairs a treehouse-style loft with twin beds is reached by a wooden ladder (ideal for the kids). Private beach, infinity pool, free activities, star-gazing, cooking classes ...
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Property amenities
Pool
Bar / lounge
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Meeting rooms
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Entertainment staff
Fishing
Table tennis
Kids club
Full body massage
Massage
Sun umbrellas
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Room features
Private beach
Private balcony
Safe
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Bay View
Charming
Languages Spoken
Indonesian, Malay

Location

Full view
Contact
Jalan Anggrek Luar #23 Taman Baloi, Riau Islands Province 29442 Indonesia
Getting there
Hang Nadim Airport32 miSee all flights
Changi Airport42 miSee all flights
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581Reviews33Q+A100Room tips
Traveler rating
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qian08 wrote a review Nov 2022
Singapore, Singapore97 contributions64 helpful votes
We travelled with two kids, 11 and 8yrs old. As many guests before us have mentioned, the stay is nothing short of perfect. The amenities are plentiful, food is awesome, and overwater villas exactly as what is shown in photos and described by other travellers. Coming from a city-state, we were initially apprehensive about lack of network/ wifi, but the activities kept us busy all day, and it was a good respite from the internet. What made the experience truly stand out is indeed the staff, who made the whole stay wonderful. Truly attentive to all our needs - when we commented on the mozzies, they offered additional repellent and a mosquito net to be put over the beds. Water dispenser was also promptly changed when the water ran out. They engaged in small chats all the time and bothered to talk with, play with the children, brought them fishing and had a bonfire on the last night of our stay (think marshmallow roasting, which kids love!) The sincerity which we felt from the staff was amazing! Sadly, I wasn't able to catch all their names, but I would like to give a shout-out and thumbs up to every single staff we met during our short 3d2n stay. We will be back :)
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Date of stay: November 2022
Value
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Service
Room Tip: Loft level at overwater villas can get a tad stuffy; kids suffered mozzie bites - be generous...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rayu ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded 3 days ago
Thank you so much for taking time to provide such a wonderful review. It is heartwarming to learn how much you enjoyed your stay at the Private Island. We will share your comments with our team as they love knowing when they have made a positive impact on our guests' stay. Thank you for staying with us and we hope to see you again when you return to this part of the world. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jackson R wrote a review Nov 2022
San Francisco, California2 contributions
We were lucky enough to spend 3 nights at Telunas Private Island after a stay in Singapore. It was the perfect relaxing island retreat, we could not have imagined a better trip. The island is incredibly beautiful, the transport there and back was smooth and they took care of everything. As incredible as the accommodations, food and island were, it was the staff that made Telunas truly unforgettable. From the moment we were picked up, they took incredible care of us and went over the top to make sure we had a great stay. We cannot recommend a stay here highly enough.
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Date of stay: October 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from rayu ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded 4 days ago
Thank you so much for taking time to provide such a wonderful review. It is heartwarming to learn how much you enjoyed your stay at the Private Island. We will share your comments with our team as they love knowing when they have made a positive impact on our guests' stay. Thank you for staying with us and we hope to see you again when you return to this part of the world. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bigbelle7 wrote a review Nov 2022
1 contribution
+1
We went over the weekend, with a 9 yo and a 1 yo and 3 days 2 nights was definitely not enough. Where do I start? Getting there We took a ferry followed by a bus and lastly a speed boat to the island - the entire process was easy and fuss free. I loved the speed boat ride and didn’t feel that it was too long - for city kids like my child it was an exciting journey. 1st impressions When we got off the boat we were quickly escorted to the reception area for our drinks and luggage was promptly dealt with. The place was amazing and pristine. Considering it’s post covid I must say a lot of effort has gone into ensuring everything is top notch. The owners clearly take great pride in its upkeep! The space is bright open and very airy, loved the rustic feel and being surrounded by greenery. Food There was always more than enough to eat for the whole family so much so that I had to ask for less for my child to avoid wastage. The chef and staff took pride in their food and was always so prompt and attentive. I cannot understand why anyone would say other wise of the food here. Our overwater bungalow Better than what you see online! The bed is comfy and kiddo loved the loft and the novelty of having the stairs. Everything is extremely clean. Being in front of the beach we didn’t even have a spec of sand on the floor nor any of the furniture! I loved how breezy it was and the day bed - we spent our nights sitting here reading with the kids, with the cool sea breeze. We could fish from the balcony and that kept us all very busy and it’s such a luxury to do something so simple and be 100% present with the family. Service and staff There isn’t a single person who didn’t wear a smile from ear to ear and with total sincerity too! They were all such a refreshing sight every morning when we step out of our rooms. Everyone is so honest and friendly that we don’t even have keys to the rooms! I really miss the staff at telunas - they made the biggest difference. And the notice every single one to see if they needed anything - and they offer help without being asked. I was sitting on the beach with my baby very very far away from the facilities station on my beach towel and next thing you know they came running over with a rattan mat and apologised to not realising it earlier. How amazing is that? Activities There are heaps to do here from outdoor activities to a library of books, cupboard of board games etc but I must say the best activity is to enjoy being there without the needing to be busy all the time. Living in a busy city like Singapore makes us busy all the time - there is always something to do. Breaking away from all that and from data and devices was the best way to spend my husbands 50. We miss you telunas peeps and we can’t wait to be back!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded 3 weeks ago
Thank you so much for taking time to provide such a wonderful review. It is heartwarming to learn how much you enjoyed your stay at the Private Island. We will share your comments with our team as they love knowing when they have made a positive impact on our guests' stay. Thank you for staying with us and we hope to see you again when you return to this part of the world. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sjacki wrote a review Nov 2022
7 contributions3 helpful votes
+1
Fantastic place, very well maintained with love for every detail. Natural materials and harmony with nature and surrounding. Lovely and well trained staff. It was very calm and perfect for relaxation. Beautiful spa area above the water.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded 3 weeks ago
We appreciate you completing a Trip Advisor survey for your recent stay at Telunas Resorts. On behalf of Telunas Resorts we thank you for staying with us and we look forward to welcoming you back. Best regards Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Culture46233244086 wrote a review Oct 2022
+1
Our family had a week to remember. From the moment we landed on the island to the time we left, we were made to feel special and every need was looked after. The team at Telunas is so friendly and accommodating. The staff creates a truly authentic and positive environment. They also helped look after our 1-year-old daughter to allow us to relax and enjoy the beautiful scenery. Can't thank the Telunas team enough. Highly recommend!
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 28, 2022
Thank you for your review and we are thrilled you enjoyed your stay at Telunas Private Island. Our staff will be pleased to learn they had a positive impact on your stay and we welcome the opportunity to host you again in the future. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer65914107641 wrote a review Oct 2022
1 contribution
Excellent family stay, very refreshing due to the beautiful site and the extreme kindness of the staff. We have spent 4 beautiful days at this resort, very much worth it and we all liked it, children and parents alike
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Date of stay: October 2022
Value
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 26, 2022
Thank you for making time to submit your review. We appreciate it as much as learning how much you enjoyed your stay with us. When the need to getaway presents itself in the future, we hope you will consider another visit to Telunas Private Island. Thank you again for staying with us. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chai teck wrote a review Oct 2022
Singapore, Singapore1 contribution
From the minute i booked my trip, everything was immediately taken care of. Booking of ferry was professionally guided and changing it (as Sekupang terminal open on the day of our arrival) was taken care by the staff. A great getaway from the busy and fast pace world. Villa does not have aircond but the sea breeze is very cooling. Local or western food are served. Special shout out to the team manager Mr Rayu for his great service and his team for making our trip a memorable one. Will definately co e back again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 26, 2022
Thank you for your review of Telunas Private Island. We are thrilled you enjoyed your stay and thankful you chose to stay with us. We look forward to an opportunity to serve you again in the future & thank you for your support of Telunas Resorts. Kind regards, Team Telunas.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosanne G wrote a review Oct 2022
2 contributions
+1
From the moment of our arrival in Batam, I felt looked after, everything taken care of, giving myself the permission to relax! Given the boat journey is 2.5 hrs it was absolutely worth it! It was a lovely break in paradise! From the arrival, the staff make you feel instantly relaxed as everything is taken care of! Our bag were taken care of and we were welcomed with drinks and delicious lunch! The staff were so friendly, warm, helpful and full of character! I enjoyed getting to know some of the staff members - thank you Bakri for your company and help, Minnie, Harry and Fajar for your kind hospitality and magician for your entertaining magic! I felt all of the staff genuinely had time for their guests! They paid attention to every detail, even offered medicine when my partner didn't feel well, kept me company when I was dining alone at times, checked on if I needed anything, I felt so genuinely taken care of! As well as the staff being so lovely the atmosphere they create is so relaxing, fun and warm! As everything is taken care of, I felt welcomed from the start and able to switch off. The food was delicious! They took special care of my dietary requirements and had a lovely range of fresh, authentic and tasty food! I enjoyed trying the local food too! Again staff were sooo attentive and lovely during our dining times, they always took the time to explain the menu choices. I enjoyed the activities that they had on offer e.g. SUP, kayaking. Which the staff were always so enthusiastic for us to try! I tried the pottery class which is fun and l ove that there are activities planned for us. Again everything sorted so we can just enjoy and relax. The massages are a must!! Susan gave the BEST balinesr massage I have ever experienced - firm pressure yet so relaxing. There is the option to enjoy the massage in your own room (which I appreciated as it was raining heavily) or overlooking the gorgeous sea view! Our room was so beautiful decorated, spacious with the most amazing view from our balcony - STUNNING! The facilities in the room were just perfect, bed was huge and super comfy, bathroom was clean filled with amenities and plenty of towels, the complimentary drink and water filter/fountain in our room was really appreciated! We absolutely loved our stay here and give special thanks to the staff who really made our stay so enjoyable, welcomed and memorable! They honestly do create the atmosphere to enjoy the stay at this gorgeous island even more! We look forward to staying here again!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 26, 2022
Thank you for your review and we are pleased to learn you enjoyed your stay at Telunas Resorts. Thank you also for acknowledging our staff, they will be pleased to learn they made a positive impact on your stay. When the need to "get away" presents itself in the future, we hope to host you once again. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mitch L wrote a review Oct 2022
Amazing opportunity to relax in secluded luxury, surrounded by amazing food (local and western styles available), and even better employees. It was impressive how attentive the employees are - learning our names, and preferences; tailoring the experience to our interests; looking for opportunities to make our visit special, etc. Staying on the private island allows access to the islands amenities such as pool, massage, ping pong, kayaking, paddle board, etc, as well as access to the beach report.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: There is no Wi-Fi (intentionally), verify with the support team before booking ferry to Batam
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 26, 2022
Thank you so much for taking time to provide such a wonderful review. It is heartwarming to learn how much you enjoyed your stay at the Private Island. We will share your comments with our team as they love knowing when they have made a positive impact on our guests' stay. Thank you for staying with us and we hope to see you again when you return to this part of the world. Kind regards, Team Telunas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Irene G wrote a review Oct 2022
3 contributions
I visited Telunas Beach Resort out of a friend’s recommendation with a purpose to have a short getaway from the busyness in Singapore. While I am used to travelling solo, I was a bit concerned knowing that the island is quite far (about 90mins boat ride from Sekupang to Telunas Beach Resort) plus the possibility of having poor or no internet connection at all. The place is so unique and it is a totally different experience. If you are the type who can appreciate nature and all of its beauty and the quiteness it brings, this is the perfect place! However, in order to enjoy it in full, good weather plays a big part. There were just a few of us (about 12 travellers mostly on honeymoon or on family vacation) during my trip. While I am happy travelling alone, I felt the warmth and care of the staff at Telunas who constantly checks on me, offered to take photos, guided me on some of the activities and randomly checks how’s my sleep. No matter how beautiful the place is, it is truly the PEOPLE who makes it a great place because hospitality will not be possible without its people. The venue is so unique that it brings you memories of simple living. Rooms are not air-conditioned but cold enough because of the sea breeze. If you are lucky, you will get a glimpse of a very nice sunset and an amazingly stunning full moon. You will also randomly see fishermen at night trying to have some good catch. Since the rooms are overwater, having mosquitos is part of the experience, just bring mosquito repellant although Telunas provides it too. There were a lot of activities to explore and enjoy like traditional fishing, pottery, massage and bonfire with marsmallows while having good conversations with other travellers too. Overall, it was a very nice experience for me and I look forward to visiting again and explore the private island side of Telunas. Just a minor comment, the place is well maintained although I think it requires a bit of some touch up.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rayu Ardika, Layanan Tamu/Resepsionis at Telunas Private Island
Responded Oct 12, 2022
Thank you for your review and we are thrilled you enjoyed your stay at Telunas Private Island. Our staff will be pleased to learn they had a positive impact on your stay and we welcome the opportunity to host you again in the future. Kind regards, Team Telunas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$264 - $387 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaRiau Islands ProvinceRiau ArchipelagoSugi Island
NUMBER OF ROOMS
15
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TELUNAS PRIVATE ISLAND - Updated 2022 Prices & Hotel Reviews (Indonesia/Sugi Island, Riau Islands)

Frequently Asked Questions about Telunas Private Island
What are some of the property amenities at Telunas Private Island?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Telunas Private Island?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Are there opportunities to exercise at Telunas Private Island?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Telunas Private Island?
The staff speaks multiple languages, including Indonesian and Malay.
Does Telunas Private Island have any great views?
Yes, guests often enjoy the harbor view available here.