We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Gran Melia Palacio de Isora Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersGold level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
Panoramas (89)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,279 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 3,791: English reviews
Start your review of Gran Melia Palacio de Isora Resort & Spa
 Click to rate
Leamington Spa, United Kingdom
Reviewed yesterday NEWvia mobile

Firstly apologies for the length of this review, I have attempted to 'Section' the elements so you can easily see the areas of interest. Don't feel obliged to read all :-). HOTEL FIRST IMPRESSIONS:: On first impressions walking into this hotel I can see why it has previously won prestigious awards. We were greeted from our taxi (Arranged for us...

 Report
Helpful?
3Thank shanson00
Reviewed yesterday NEW

Room; beautiful and clean with lovely Clarins toiletries. Hotel facilities; beautiful, classy, everything you could possibly need. Pools; clean, warm, something for everyone. Beach; well worth the 5 minute wander. Play park just outside the hotel on the path to the beach. Supermarket 2 mins walk away. Mid-range price with a luxury feel. My two year old and I loved...

 Report
Helpful?
Thank Katy H
Luton, England, United Kingdom
Reviewed yesterday NEW

We stayed here as a couple about three years ago and used the al a carte restaurants mostly which at the time seemed fine and worth what we paid. This time however we came with two of our grandchildren so our choice of dinning was limited to the buffet. We found the food choice and quality not to a standard...

 Report
Helpful?
Thank Martin B
Cheshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

We are currently here on holiday and I have to say it is probably one of the worst hotels We have stayed in. On arrival with a 17 month old we were told our room wasn't ready, 2 hours later we were in our room. Luxury it is not, dark, dismal and looks onto a car park and wall -...

 Report
Helpful?
6Thank Warburtonk
Braintree, United Kingdom
Reviewed 3 days ago NEW

From the minute you book Palacio online you know you are going to have an amazing stay. And when you arrive, you are certainly not disappointed. From the minute you arrive you are looked after. Your luggage is taken to your room, your car is parked, you get a welcome drink of chilled champagne whilst being booked in. From the...

 Report
Helpful?
1Thank Bezzer1
Bowdon, United Kingdom
Reviewed 3 days ago NEW

Our short stay (3-days, 4 nights), was just what was needed for a rest and recharge. We stayed in the adults-only Red Level and had an amazing experience. We could not fault the facilities, food, or the overall experience. We both felt pampered and relaxed at the end of our stay, and were very well looked after by the polite...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank Amanda E
London, United Kingdom
Reviewed 3 days ago NEW

Lovely hotel staying here makes you feel like your staying in a country more like the Caribbean rather than Tenerife. Staff are very good, I must state how great Harry is over at the sports hub with the children he made my sons goliday experience so much better with his energy and engaging personality. I do hope he is well...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank benlL5911BW
Shropshire, United Kingdom
Reviewed 3 days ago NEW

Loved the hotel, very high standards of environment, restaurants and facilities. Plenty to do if you require options or expansive enough to be in your own space and relaxing. Extremely helpful and friendly staff.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank J1864SKfrankg
UK
Reviewed 4 days ago NEW

10 night winter sun break taken. This is our 2nd stay with Thomson at their Sensatori Hotel. Clean public areas, plenty of space to relax. Plenty of night time entertainment, cannot comment further as we relaxed in our room after dinner. Food of average standard in the main buffet restaurant, this is a personal comment as not a great fan...

 Report
Helpful?
3Thank NIKKI13172
Yorkshire
Reviewed 4 days ago NEW

This is a fantastic hotel and we booked it as a package through Thomson Sensatori. We stayed full board in a deluxe twin room with balcony, which was very comfortable with plenty of space, tea and coffee and an excellent shower. The buffet restaurant had an wide range of good quality food. Our restaurant of choice for lunch times was...

 Report
Helpful?
4Thank Helen11Yorkshire
Questions? Get answers from hotel staff and past guests. Ask a question

4,069 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (3417)
Viewed
Pool/Beach Area (577)
Viewed
View from Room (156)
Viewed
Hotel & Grounds (787)
Viewed
Family/Play Areas (30)
Viewed
Room/Suite (333)
Viewed
Bathroom (79)
Viewed
Dining (273)
Viewed
Business Center/Function Rooms (5)
Viewed
7:37
Videos (3)
Viewed
Other (1174)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (607)
Viewed
Amenities (114)
Viewed
Beach (25)
Viewed
Deluxe Room with Sea View (57)
Viewed
Family Pool (6)
Viewed
Infinity Pool (54)
Viewed
Master Suite One Bedroom (74)
Viewed
Red Level Private Pool (3)
Viewed
Red Level Villa (85)
Viewed
Dining (76)
Viewed
The Hotel (113)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Pool/Beach Area (14)
Viewed
Business Center/Function Rooms (2)
Viewed
Hotel & Grounds (11)
Viewed
Dining (5)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcala
22.9 mi away
Hotel Botanico & The Oriental Spa Garden
Hotel Botanico & The Oriental Sp...
#2 of 80 in Puerto de la Cruz
1,460 reviews
9.4 mi away
IBEROSTAR Grand Hotel El Mirador
9.6 mi away
Costa Adeje Gran Hotel
Costa Adeje Gran Hotel
#14 of 57 in Costa Adeje
5,158 reviews
Show Prices
Show Prices
Show Prices
9.4 mi away
Vincci Seleccion La Plantacion del Sur
0.2 mi away
RedLevel at Gran Melia Palacio de Isora
9.4 mi away
Melia Jardines del Teide
Melia Jardines del Teide
#25 of 57 in Costa Adeje
3,315 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $172 - $423 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travelers.
391 questions
Ask a question

See all questions (391)

Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you like your food choose a room in another hotel”
 of 5 bubbles 305MartinB305, yesterday | Read review
“Deluxe rooms on Red Level, ocean frontal, will give you great views.”
 of 5 bubbles Bezzer1, 3 days ago | Read review
“Rooms do have noise from above quite badly there seems to be little noise insulation”
 of 5 bubbles benlL5911BW, 3 days ago | Read review
“Sea view or pool view”
 of 5 bubbles NIKKI13172, 4 days ago | Read review
“Room on upper floors have better views.”
 of 5 bubbles 279graemep, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question