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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
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6,389 Reviews from our TripAdvisor Community

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Showing 3,853: English reviews
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Reviewed yesterday NEWvia mobile

My husband, 2 children and I booked this holiday a few weeks before travelling on a full board basis. We wanted a contained hotel with a travel provider as our girls are both under 2 years old so we wanted to make it as easy as possible. Flights were satisfactory and we arrived half hour early on journey out and...

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Helpful?
Thank Charlotte B
Reviewed yesterday NEW

We (2 adults + 2 kids under 2yrs) recently returned from a 11 night stay and had a really, really good holiday. The hotel was clean and well maintained - we loved it. Getting about with 2 prams was a little tricky but other than that would couldn't fault the resort. The staff were all friendly and helpful. The family...

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Thank Matt R
London, England, United Kingdom
Reviewed yesterday NEW

Decent hotel. I stayed at Bahia Del Duque the previous year, which is a similar price range. Gran Melia is more modern and the pool areas are better laid out. the booking system for restaurants is a bit ridiculous. i understand you have to book for certain restaurants but they were doing it even on restaurants that weren't busy, possibly...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Ben W
Alderney
Reviewed yesterday NEW

Everything about the hotel was great except the food. We ate in all the a la carte restaurants and were disappointed by all except Nami which was ok. Did not try the buffet restaurant. The restaurants are trying to be fine dining but failing. Food was similar in all restaurants, often underseasoned (the most tastless garlic prawns I have ever...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Q4011XZalanw
London
Reviewed 4 days ago NEW

Food, drink and customer service fanatastic. Two nights in a row I had cockroaches in my room and I am above the buffet restaurant. Not good!! The first night they promised a deep clean, but another one crawling around tonight.....

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6Thank travelelaine
Chelmsford, United Kingdom
Reviewed 4 days ago NEWvia mobile

We booked this hoping for some winter sun. Forecast in Britain before we left looked gloomy but reality was so much better. Yes there were some clouds, temperatures were high teens low twenties but felt much warmer. Hotel is superb. We had silver drinks package on top of board plus. If you are likely to drink a lot ( alcoholic...

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2Thank Hatpev9
Reviewed 4 days ago NEWvia mobile

We arrived on Saturday 18/03/17 at 11 o'clock tired from traveling, but excited for the 5* plus and fully inclusive plus treatment we had ahead of us. We had 10 nights to look forward to, which we had been looking forward to for a couple of months as a treat for my husbands 50th Birthday. That day we didn't get...

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3Thank Natali W
Reviewed 5 days ago NEWvia mobile

This was our third visit to the hotel and it definitely won't be our last. Stayed for 10 nights in the standard level on full board plus basis. Rooms are spacious and clean, with enormous beds. We always sleep well here and you also get a choice of pillow! Food in the Pangea buffet was of good standard - this...

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Helpful?
Thank Patricia B
London, United Kingdom
Reviewed 6 days ago NEW

We've been a number of times and always stayed Red Level. The staff are brilliant -- welcoming, friendly and charming. Great service. Happy Hour at Red Level is a welcome addition to the day. The rooms are nice, the beds comfortable. There could be a bit more technology in the rooms though. There finally seems to be WiFi throughout the...

Review collected in partnership with Meliá Hotels International
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Thank Lynn B
Staffordshire, United Kingdom
Reviewed 6 days ago NEW

a five day break with poor weather gave us an opportunity to appreciate this five star hotel. The hotel lived up to its claims, and the bill was exactly as promised. The staff take trouble, and never say no. Our stay was made easy.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank scottmoncrieffh
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $182 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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Questions & Answers

Here's what travelers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travelers.
399 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For families you want to be located near the family pool (7) - See map attached”
 of 5 bubbles V5425PBmattr, yesterday | Read review
“Find out what time to expect the maids. If "sometime before 5pm" bothers you, ask for a more specific time. They'll be happy to oblige.”
 of 5 bubbles lynnbM6387ZA, 6 days ago | Read review
“sorry did not leave one!”
 of 5 bubbles scottmoncrieffh, 6 days ago | Read review
“Perfect. Standard of cleanliness outstanding & staff very unintrusive.”
 of 5 bubbles T7967VCstephent, 1 week ago | Read review
“Ask for a room on a high floor with a partial or full sea view”
 of 5 bubbles JanisCarole, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question