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See all 2 hotels in Alcala

Gran Melia Palacio de Isora Resort & Spa

7,317 reviews
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Traveler (4004)
Room & Suite (762)
Pool & Beach (743)
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
“infinity pool”(588 reviews)
“family pool”(324 reviews)
“market grill”(385 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Gran Melia Palacio de Isora Resort & Spa
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,317)Write a Review
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2,579
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456
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122
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1 - 5 of 4,340 reviews
Reviewed yesterday via mobile

I’m not sure what other travellers Are on about, this hotel is amazing, spotless , food is amazing, lots of choice, yes different restaurants you have to book in but dependant what board you have paid for, restaurants weren’t expensive and supplemented, this hotel is...More

Thank Fernwood02
Hotel's Favorite
Reviewed 2 weeks ago

Our second Christmas visit and just as enjoyable as first. It was my husbands 70th birthday and our wedding anniversary, and we were given a bottle of fizz on arrival, which was a nice touch. We were allocated a similar room as sand1john - view...More

2  Thank Nottingham22
Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 1 week ago

Dear guest Nottingham22. I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted...More

Reviewed yesterday

Having read reviews of this hotel we booked through TUI as it offered a local airport departure and 5*+ package at this hotel. It is important to realise that there are at least five levels of service at the hotel, so you need to know...More

1  Thank Movingmike
Reviewed 2 days ago

Stayed at this hotel 5th-12th Jan with my husband, we arrived believing we had paid extra with TUI to be able to have everything on All inclusive. Up on arrival we were told 4 resteraunts were not available for us to eat in unless we...More

Review collected in partnership with Meliá Hotels International
2  Thank Kmbadvisor
Reviewed 2 days ago

We returned on the 12/01/18, I have a mixed review , We upgraded to a suite with a connecting room , our room had twin beds . We were not given a option , strange as we area married couple that booked a double ,...More

2  Thank CHURCHY2014
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Center with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$213 - $532 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$213 - $532 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (4004)
Room & Suite (762)
Pool & Beach (743)
Dining (386)
Hotel & Grounds (2508)
Bathroom (102)
Family and Play Areas (34)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
StarSarah
January 16, 2018|
AnswerShow all 4 answers
Response from Masterspy | Reviewed this property |
We stayed over Xmas/ new year but the air temperature was very warm so everybody wanted to swim. The pirates pool is warm and full of small kids . The family pool seemed warm enough and is sheltered by the hotel building... More
1
Vote
StarSarah
January 16, 2018|
AnswerShow all 5 answers
Response from robinsonpippa | Reviewed this property |
Hi, We were all inclusive, which included most restaurants. If they are A La Carte you get 30% discount. If you are RED LEVEL then all included. Note: if booked with TUI, on check in, if you say you don't want your room... More
0
Votes
TrueReviewMallorca
January 13, 2018|
AnswerShow all 4 answers
Response from olddog111 | Reviewed this property |
Hi, We looked at that but it was very very expensive, at least £1000 more, we booked full board with TUI which gave you breakfast, lunch and dinner with drinks. So all we had to pay for were drinks in between meals. I... More
1
Vote
Room Tips
"Rooms have no lights, food awful! No way is this 5* ha ha"
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"A lot of rooms do not get any sun on the terraces"
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"A higher level room otherwise the palm trees block the view"
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"Update the SENSATORI rooms please"
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