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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    Hotel website
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    8/27/2017 8/28/2017
    $274
    $267
    SAVE $7
    $274
    $267
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    Traveler (3732)
    Room & Suite (742)
    Pool & Beach (706)
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
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    2,355 reviews
    #3 of 6 hotels in Guia de Isora
     
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,355 reviews
    #3 of 6 hotels in Guia de Isora
     
    Iberostar Anthelia
    2,528 reviews
    #3 of 58 hotels in Costa Adeje
     
    Barcelo Santiago
    5,627 reviews
    #1 of 10 hotels in Puerto de Santiago
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,920)
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    1 - 5 of 4,117 reviews

    Reviewed yesterday

    Nice room. Nice hotel. Great Restaurants - notable are the Japanese and Italian. The beach is close by - small but not busy. Would recommend spoiling yourself by hiring the Bali Bed with champagne! A really good family holiday. Loved it.

    1  Thank claire c
    Reviewed yesterday

    Hotel looks great on first looks, but be careful the devils always in the detail...We stayed there as a young family August 2017, rooms are excellent and staff friendly. The main infinity pool is not child friendly as it does not allow any inflatables, which...More

    Review collected in partnership with Meliá Hotels International
    1  Thank colinn491
    Reviewed yesterday

    This is a wonderful hotel, it definitely has the "wow" factor. The grounds and buildings are well maintained and very clean, and infinity pool and views are stunning! The rooms are really stylish and easily big enough for us and our daughter to share. We...More

    2  Thank landerson1204
    Reviewed 5 days ago via mobile

    My wife, my 2 kids and I had a really fantastic moment in this superb hotel. Lucas and Guilherme from the front desk succeeded in answering all our requests (we were celebrating our 15th wedding anniversary) and Isabel, a masseuse (and Osteopath) from the Clarins...More

    4  Thank Tweaky92
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 days ago

    Dear guest Tweaky92 Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your...More

    Reviewed 5 days ago via mobile

    This resort is truly stunning! Luxury all around with beautiful views of both the sea and the volcano. The rooms are luxurious and the beds are super comfy. The staff are very welcoming and hard working. There is so much variety of food and the...More

    3  Thank Rebecca W
    Response from Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & SpaResponded 3 days ago

    Dear guest Rebecca W Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,355 reviews
    #3 of 6 hotels in Guia de Isora
     
    Iberostar Anthelia
    2,528 reviews
    #3 of 58 hotels in Costa Adeje
     
    Barcelo Santiago
    5,627 reviews
    #1 of 10 hotels in Puerto de Santiago
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $227 - $742 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Orbitz, Expedia, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveler (3732)
    Room & Suite (742)
    Pool & Beach (706)
    Dining (374)
    Hotel & Grounds (2320)
    Bathroom (88)
    Family and Play Areas (33)
    Business Center & Event Rooms (8)
    Nearby
    Barcelo Santiago
    5,627 reviews
    2.53 miles away
     
    The Ritz-Carlton, Abama
    2,355 reviews
    3.09 miles away
     
    Iberostar Anthelia
    2,528 reviews
    9.81 miles away
     
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    .11 miles away
     
    Nearby Restaurants
    Sauco
    886 reviews
    .24 miles away
    El Rincon de la Barriga
    248 reviews
    .19 miles away
    Lupulo Restaurant
    402 reviews
    .37 miles away
    Toni's Restaurant
    124 reviews
    .28 miles away
    Nearby Attractions
    Chuchango Tenerife - Private Tour
    97 reviews
    .35 miles away
    Seascuba
    190 reviews
    1.84 miles away
    Playa San Juan
    383 reviews
    2.00 miles away
    Espiritu De Buceo Padi 5 Star Dive Centre
    281 reviews
    2.20 miles away
    Ask a question
    Questions & Answers
    Sophie M
    August 14, 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Jo C
    August 7, 2017|
    AnswerShow all 2 answers
    Response from Charlie F | Reviewed this property |
    Yes you get a 'towel card' on arrival and when you go down to the pool in the morning you take the card to the pool hut give them a card and they give you a towel in return. Each day you return your towel and they give you... More
    1
    Vote
    Loretta L
    August 6, 2017|
    Answer
    Response from ValandBarrySmith | Reviewed this property |
    Don't really know but on the Palacio's website in the room descriptions it tells you the sq. metres of the room.
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
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