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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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5,709 Reviews from our TripAdvisor Community

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Showing 3,449: English reviews
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This was our second visit to the melia , always the most warmest off welcomes , beautiful decor , lovely staff , some off the best foods Iv ever had , drinks are always ice cold and fresh just how you want them , beds are really comfy

Helpful?
Thank Asta Alexandra N
Newcastle upon Tyne, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

First of all, I really hate criticising some one else's efforts. I'll therefore try and be constructive as I can be. Smell of drains So the last thing anyone wants anywhere, never mind on holiday, is the pungent smell of effluent while sunbathing. Ok, so I get that they need vents but surely not at ground level. Solution: Put vents... More 

Helpful?
1 Thank MarineFoodie
Lifford
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Absolutely fabulous hotel definitely lives up to its 5*+ excellent food & service apart from one gentleman working In nemos bar on Monday night who was very rude didn't want to see us coming at all we had invited two guests over for dinner & they were appalled at his attitude there were only two others in the bar &... More 

Helpful?
Thank Catherine B
Buckinghamshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Everything about this hotel is wonderful. The restaurants the service the pools were brilliant. The adult pool is lovely and quiet and we had Balinese beds twice during our stay which were well worth the money. Would throughly recommend this hotel for 5 star luxury

Helpful?
Thank ajaonu
Alton, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

What a wonderful week we spent at this fabulous resort. Admittedly, the weather had a lot to do with it but the Red Level was stunning! The welcome we got was very professional and everything we had to look forward to for the week was explained in detail by lovely Jessica. The deluxe room we had was lovely with great... More 

Helpful?
Thank loricol
A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW via mobile

After visiting sensatori egypt & lopasan baobab we hoped this Would provide a similar experience generally! Room on arrival was nice,but very dark.First night was the worst night iv had whilst away,VERY thin walls,so overheard constant coughing from the room above & a baby crying nextdoor which went on most of the night,luckily it was only mainly that one night!We... More 

Helpful?
1 Thank A TripAdvisor Member
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for selecting Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing stay. We are very glad to know that our our facilities and restaurants have met your expectations since our guests’ satisfaction is our most... More 

Bournemouth
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is fab-u-lous; from the plaza with the dancing fountains to the HUGE infinity pool, this hotel is 5 star++. The staff are helpful, welcoming and courteous. The whole hotel is luxurious. For somewhere that has 1000+ guests it is possible to find space, peace and relaxation; but there is also nightlife if wanted. The piped music around the... More 

Helpful?
Thank claret55
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our pool areas, rooms as well as regarding our gastronomic... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great attention to detail,very comfortable accommodation with huge bath and separate shower. Food was first class,coffee and tea and water all brought to table when asked. Food was great quality and varied.Infinity pool amazing and the odd bali bed just to be even more pampered. Staff were all friendly with entertainment mostly every night. Can't fault this hotel. If you... More 

Helpful?
Thank Rob H
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. Rob H, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, pools as... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This place is amazing. Certainly 5* and the most beautiful hotel we have ever stayed in. The pools are brilliant, especially the huge infinity pool and the food is superb in all of the restaurants including the Pangea buffet. Our favourite was the Italian restaurant at Club Ocean and that's where we spent most of the evenings as well on... More 

Helpful?
Thank James R
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Mr. James R, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for such an special occasion as your Honeymoon. We are delighted to know that you enjoyed a pleasant stay with us, since we... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This hotel is simply amazing, I'm not one to write a review but I feel compelled to do so after my 10 day break, it was so relaxing. We had bed and breakfast which I wouldn't recommend make sure you go all inclusive with drinks ;) it works out a lot cheaper!

Review collected in partnership with Meliá Hotels International

Helpful?
1 Thank charlottesO3210SQ
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to find their made-to-measure... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $212 - $691 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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