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Gran Melia Palacio de Isora Resort & Spa

Travelocity$200*
View Deal
Certificate of Excellence
GreenLeadersGold level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$207*
$200*
$203*
$207*
$200*
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Gran Melia Palacio de Isora Resort & Spa
Gran Melia Palacio de Isora Resort & Spa
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6,605 Reviews from our TripAdvisor Community

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Showing 3,968: English reviews
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London, United Kingdom
Reviewed 2 days ago NEW

Just back from our first stay to a Sensatori resort and it was lovely. Very impressive place on arrival, room wasn't ready but we had lunch by the pool whilst we waited so no real hardship. Little disappointed with standard of room, looked a little tired but as we tend to not spend much time inside it wasn't a major...

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Thank northernbird17
Edinburgh
Reviewed 3 days ago NEWvia mobile

We booked Red Level, as friends recommended, relaxed check-in, but a lot to take in- in fact it took us the week.... Room on top floor was fine, but balcony area disappointing, very small, and sea view also. Solid wall meant no view when sitting down, there were no individual seats or loungers as there was not enough space. Next...

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Thank Sheelagh H
Edinburgh, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel itself is beautiful. The room was clean and modern and the hotel offered a really good range of sports activities. The infinity pool is something to behold. Some of the staff went above and beyond to make you feel welcome (Maria who is an excellent hostess and Dmitri who is the tennis coach). However there are a number...

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Helpful?
Thank stubie147
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Stubie 147, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are glad to know that you appreciated our rooms and facilities and that you have enjoyed an overall pleasant stay...

Bristol, United Kingdom
Reviewed 3 days ago NEWvia mobile

We stayed here 5 yrs ago and returned in April this year x it is still as beautiful as we remembered with changes like the beach walk that's now finished .. the entertainments team were first class with west end style shows well done to Nathaniel adam ,Alan ,dan, Emmaleigh, Mel and Naomi and in the piano bar superb Harrison...

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Thank coatesfamily-11
London, United Kingdom
Reviewed 4 days ago NEW

Good service and clean room, friendly staff, good choice of restaurants, pool side clean and attentive, evening entertainment ok, not much around the hotel so you will need a car to explore the area. Good place to chill!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 447freddyf
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest 447freddyf I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to read such positive comments about our pool areas, rooms as well as our gastronomic...

Oslo, Norway
Reviewed 4 days ago NEW

First if all I would say that our stay at the hotel was great. The best part of the hotel is the rooms, friendliness of staff, the quality of the buffet and your green choice. The hotel is just as the picture online shows :) The hotel is separated into different zones - adults, youth and kids. This is great...

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4Thank Erlend J
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Erlend J, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day to keep...

Berne, Indiana
Reviewed 5 days ago NEW

This hotel, its natural environment and physical offerings, are enchanting. My husband and I were delightedly surprised as we entered the reception area and became overwhelmed with smiles as we were lead to and into our room. Gorgeous! The room was chic and comfortable, spacious, and aimed at the ocean. The infinity pool was invigorating, and the boardwalk along the...

Review collected in partnership with Meliá Hotels International
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1Thank 576mitchels
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear 576mitchels, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad to read that...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

We visited this hotel back in February for our wedding anniversary and liked it so much we booked to bring back our children. We arrived a week ago and had initially booked with Thomson. On arrival we upgraded to red level for families - best thing we did! We have been waited on hand and foot from the moment we...

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2Thank MrsBangsx
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear MrsBangsx , Thank you for your preference in selecting Red Level For Families at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review about through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests satisfaction is our most important...

worcs, uk
Reviewed 5 days ago NEW

We traveled here booking the more exclusive 'red' part of the stay but were notified at the reception desk that we were being shipped to the other part of the hotel. So wasn't a great start to begin with. Anyway, the room we had was very comfortable and had a balcony. The only drawback was the kids noise as we...

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Helpful?
Thank diyaworcs
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dea diyaworcsr , Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We regret if your stay with us did not meet your expectations, although we appreciate your compliments on our rooms and facilities. I would like to assure you that your comments about kids noise, pool sit reservation and crowded...

Leeds, United Kingdom
Reviewed 5 days ago NEW

Excellent hotel. All staff helpful and courteous. Restaurants set out well, very clean and hygienic . Choice and quality of food superb. 20 euro environmental saving on housekeeping an excellent idea if you can go without your towels and bedding being changed for one day. Looking forward to returning.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank anthonywF1510QQ
Álvaro C, Guest Experience Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear anthonywF1510QQ , Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We are glad to read that our exclusive...

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Infinity Pool (54)
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $199 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Cancelon, TripOnline SA, Evoline ltd, HotelQuickly and Hotel.de so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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Questions & Answers

Here's what travelers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travelers.
422 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Download the hotel app - Melia - will make your stay even better”
371erlendj, 4 days ago | Read review
“Lighting could be alittle brighter. Just a little dusty in parts (ceiling light and behind the TV) Would like to have that room next time we book”
anthonywF1510QQ, 5 days ago | Read review
“If travelling with kids request a room by the family pool otherwise it can be a very long walk ”
Paul123456789012345, 1 week ago | Read review
“Watch the bathroom floor if the shower door has let water on the floor! ”
638reesw, 2 weeks ago | Read review
“My favourite rooms are the sea view, although all rooms are lovely with garden or sea view”
mjskipper, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Travelocity
$200* /night
View Deal
Expedia.com$203
TripAdvisor$200
Elvoline$207
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*Disclaimer
Prices are for 1 room, 2 adults
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