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Gran Melia Palacio de Isora Resort & Spa

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5,576 Reviews from our TripAdvisor Community

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Showing 3,403: English reviews
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We have just returned from a 10 night holiday in the gran melia which is also known as the sensatori if u book with Thompson which we did. The hotel was beautiful with a few lovely restaurants which you needed to book, otherwise we used the Pangea buffet restaurant that was lovely but the food combinations were a bit hit... More 

Helpful?
1 Thank laurence809
Berkhamsted, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We travelled as a family of 3 adults and 2 child, staying in Deluxe partial seaview rooms in early August. We booked directly with Gran Melia and on the most part the holiday was excellent, I would however say there are some areas of improvement. The rooms we stayed in were modern and quite spacious for 3 people. The main... More 

Helpful?
1 Thank M3hulP
Sussex
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is billed as a 5 star hotel, and the majority of it is, however they miss the mark on a few areas and you need to know the truth to avoid frustration. Rooms - stunning. We had a room with a private garden and Bali bed and it was beautifully designed and cleanliness was excellent. The slight negative was... More 

Helpful?
3 Thank JamesPorter
London
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here as part of Thomson's Sensatori collection. The hotel is 5* luxury. It's a large hotel and although it was at full capacity you'd never have known it. The public spaces and rooms (with one exception below) are modern, well taken care of and spotlessly clean. The staff were really friendly and helpful. A real credit to the... More 

Helpful?
1 Thank Rachel7890
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

We travelled as a family with our two daughters aged 8,11 in the first 11 nights of August. On arrival the hotel does look stunning.we went through thompsons which was ok but you get to realise they don't own the hotel they just use it !! I say this because the booking system for the restaurants isn't good if your... More 

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1 Thank A TripAdvisor Member
Doncaster, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had a fantastic holiday here only been home a week and desperate to go back, the check in was so quick and the lady was so knowledgable told us everything and where everything was; the room was fabulous, lovely bathroom with a double sink, huge bath and wet room. The bed was huge and the kids had a sofa... More 

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Thank StapEmma
Newport, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for the first week in August and had a fantastic time. We recommend taxi transfers as had heard the bus can take 2 hours! Took us 35 mins private transfer organised by Sensatori. The rooms were partial sea view but facing the sea with a small roof infront of us so just stunning. Room was gorgeous with... More 

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Thank Mrsw308
Dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

So we booked this hotel for 3 nights while in Tenerife for our 10 year anniversary, when we arrived as we had booked in Red Level, we went around to the side entrance of the hotel and from the moment the taxi door opened we were sooooo relaxing, our bags were taking straight from the taxi to our room, we... More 

Helpful?
1 Thank Pollard4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We got Engaged here and it was the most amazing holiday. We stayed for one week but wish we had booked for 2 weeks! Couldn't fault the food and drink selection and all staff were friendly. Very small town, although cash and carry within walking distance and very reasonable. We are getting married next year at Sensatori Aphrodite hills, Cyprus.... More 

Helpful?
1 Thank Gemma P
dublin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good hotel, red level is excellent for a relaxing holiday. Hotel has lots of restaurants and amenities but still able to provide a service more akin to a small Boutique hotel. Local village is very nice with quite a few lovely restaurants, good value and have character.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank baww
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on our facilities, restaurants... More 

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $207 - $667 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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