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RedLevel at Gran Melia Palacio de Isora

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Traveler (1216)
Room & Suite (297)
Pool & Beach (247)
Overview
Hotel website
Calle La Costa, S/N, 38686 Alcala, Guia de Isora, Tenerife Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star accommodation
Additional information
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Offers from RedLevel at Gran Melia Palacio de Isora
Special Offer: Special gifts!
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Reviews (1,408)
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788 results
Traveler rating
634
101
29
14
10
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LanguageEnglish
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634
101
29
14
10
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All reviewsred levelthe main hotelterrace restauranttapasluxury packageliquid loungechateaubriandclarins toiletriesduo fine diningboutique hotelbutler servicefruit kebabswhirlpool bathcold towelspillow menucocktail hourhalf board
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1 - 5 of 788 reviews
Reviewed 4 days ago

They stole my T-Shirt from my room at red level. I complained via Email after I left. They literally wrote me, that it is impossible for something like this to happen! I would have expected more responsibility from Hotel management and an offer or suggestion...More

1  Thank drfsistani
Hotel's Favorite
Reviewed June 6, 2018

Great hotel with top rate facilities. Stayed at red level families and the rooms were spotlessly clean and comfortable. We accessed the red level adults area too which was very relaxed. Would like to see mattresses on beds and red towels as adults area in...More

6  Thank Liz N
Response from Beatriz_AVI, Directora de Red Level at RedLevel at Gran Melia Palacio de IsoraResponded 4 weeks ago

Dear guest Liz N. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important...More

Reviewed 4 days ago via mobile

We stayed one week as a couple in room 3080. Very nice size bedroom with all commodities including expresso coffee. Breakfast is wonderful with plenty of choice....even though the viennoiseries can be improved. Not need for a french chef to bake crispy croissants and pains...More

2  Thank 4happychildren
Reviewed 5 days ago via mobile

Really nice hotel, we stayed in the red level with butler service, separate breakfast area and pool etc but the main hotel is beautiful as well with just an amazing, enormous pool. The hotel never seems crowded and the staff were very friendly and first...More

1  Thank JerandJoA
Reviewed 5 days ago via mobile

We have been to Red Level a few times now. Red Level is much more expensive than the main hotel and generally worth. The staff are fabulous and make the stay very memorable. The pool scene is a class act and the concierge fantastic. A...More

2  Thank adzcoco
View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Wheelchair access
Business Center with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$254 - $509 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$254 - $509 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveler (1,216)
Room & Suite (297)
Pool & Beach (247)
Dining (114)
Family and Play Areas (13)
Questions & Answers
Ask a question
holiday50Glasgow
August 5, 2018|
AnswerShow all 2 answers
Response from hks3456 | Reviewed this property |
I don’t believe they offer all inclusive anymore. Full board options do not include drinks. You can however purchase a drinks package from the hotel,cannot remember cost something like 20euro per day/per person for... More
1
Vote
Stefan S
July 23, 2018|
AnswerShow all 3 answers
Response from newcastle1111 | Reviewed this property |
Nope. Just the red level
0
Votes
398ronnie
July 15, 2018|
AnswerShow all 3 answers
Response from hks3456 | Reviewed this property |
Hi Red level is brilliant you do have access to all restaurant if full or half board inc a la carte, there is some conditions like tasting menu not included. There is also a fish market restaurant which you have access to... More
0
Votes
Room Tips
"Aim for either full sea view or partial sea view."
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"Higher floor, even the standard room was brilliant"
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"Best views, garden room"
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"All rooms are great"
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