enjoyed our short holidays in the amazing RedLevel Resort a lot...all the staff is so friendly and helpful all the times. Breakfast, pool service, „Jacuzzi fill-in service“...just a simply perfect experience!!! Well DONE 😊 we will definitely be back very soon....
Wonderful Experience Stayed for just under 4 weeks and had a very relaxing time. The hotel is doing a fantastic job in these very challenging times. Gym - had to be booked and only 2 persons allowed. New equipment and is the best gym I have used in any hotel I have visited. Restaurants - the Asian, steak house and the Italian (open only at weekends) is definitely worth a visit. Breakfast is very good with lots of choice. Staff in the Red Level area are friendly and helpful, but were stretched at times and needed help. They are doing a great job. No management around to help/assist! Room - 4068 has frontal sea views with hot bath on the terrace. The maids were very thorough when they cleaned. Happy Hour - 5-6 daily. A nice touch by the hotel where they offer complimentary drinks and tapas. Unfortunately, there are some guests that make it a cat fight and are very greedy. Expect to queue to get a drink! The evening entertainment in the square is very good and the show they put on a Saturday night is in the Las Vegas class; don’t miss...Alejandro who works the bar is excellent. Tip for the management: advertise the shows better. Missed the first Saturday as unaware the show was on! In summary the hotel is excellent and would recommend. However, remember there is very little to do, or visit outside of the hotel unless you get a taxi, or hire a car. Finally, I would like to say a massive thanks to 2 JEWELS IN THE CROWN Vero and Gala and of course all their team. The Meliá group should be very proud of you all. Well done 👏👏 The GM (who I didn’t see in nearly 4 weeks!) has an all round fantastic team. Once again, we’ll done Meliá and thank you.…
Definitely worth a stay! Best breakfast I ever had in a hotel. Pool and staff absolutely amazing, they answered to every little request we had right away. The cocktail hour in the garden is a very nice touch to the overall luxury experience.
Spent 5 nights relaxing in February 2020 (pre Covid) at this lovely hotel. Red Level better for couples as family groups are well served in the connected main hotel. B&B more than adequate as the short walk into Alcala, after "happy hour" complimentary drinks and tapas", opened up a good selection of bars and restaurants. Drove to the hotel and left the car alone until we left! Had booked a return visit for April 2021 but sadly cancelled in line with UK travel restrictions. No charge from booking made directly with Melia (unlike the Villa we booked through Airbnb where a refund was refused - expensive mistake).
We came around in the middle of January and stayed at Redlevel. At this time around, Hotel did not have many guests, thus only two restaurants were active - Oasis and Sea Grill. Products were good quality, quite few seafood dishes, exquisite presentation, served in fine crockery - all fitting luxury class hotel criteria. Regarding the food taste, in our dearest opinion food was lacking some taste, chefs should pay more attention to kitchen's work. Rooms are large, spacious, the layout is comfortable , however the bathroom requires more light. Repairs were done awhile ago. Mattresses are comfortable and bedding is good, the hotel provides pillows menu. Hotel's territory is very large, an abundance of greenery which is reminiscent of Asia. Redlevel has a calm environment, swimming pool water was heated, and up till 6 p.m you are welcome to treat yourself to coffee and snacks in the lobby bar. Throughout the day you can get water, coffee and tea - was very convenient. Next to the hotel, about 50 meters away there is a little bay with access to the ocean, swimming there is allowed. Walking across the bay there is a coastal path leading up to Los Gigantes which was about 3 km, an ideal path for a jog. Hotel borders a town of Alcala, full of cafes, shops and beauty salons. Overall Hotel's service is good, the staff is accommodating.…
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing