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Atura Dandenong

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106 Reviews from our TripAdvisor Community

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Showing 103: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Hotel itself is great. Rooms are clean. Food is okay, but over priced though. Staff are friendly and their service is pretty good. The company policies are questionable. I didn't realise that staff could just go into your room without first contacting me. First time I realised it was when I returned to the room and the curtains were open.... More 

Helpful?
Thank Lloyd F
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Lloyd F, Thank you for taking the time to review our hotel. I'm glad you were happy with the service and cleanliness of our hotel and found the food tasty. I will pass your feedback onto our chef regarding pricing. I know our Front Office Manager explained to you the "Green Room" concept you opted for ensures linen is... More 

Greater Sydney, Australia
Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled for business. Check in was good friendly staff and full of information. The room was clean and well equipped. Very comfortable bed. Sleep was good till woken at 5.30am by the fire alarm. Apparently the chief forgot to turn on the extractor fan. Didn't need to evacuate but didn't get any sleep after that. Check out was not very... More 

Helpful?
Thank mattmel96
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear mattmel96, Thank you for taking the time to review our hotel. It seems you were having a great stay until the fire alarm disturbed you. I apologise for the disruption and any inconvenience caused. I'm surprised our front desk staff did not handle your check out with empathy and will be following up with our team. I hope we... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Theres free parking every where which is awesome. Checkin was very easy & the clerk was friendly. Room was what I expected - very clean and modern. Lovely outdoor area- I just wish it was summer & nice looking restaurant which we unfortunately didnt eat at as we had dinner else where with friends. Stayed 2 nights & would definitely... More 

Helpful?
1 Thank MaikaBird
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear MaikaBird, Thanks for taking the time to review our hotel. I thrilled you had an enjoyable stay! You must return in the summer to experience relaxing in the courtyard area and maybe enjoy dinner in one of our restaurants. I'll pass your feedback onto our housekeeping team regarding the room cleanliness. They do a fantastic job! Looking forward to... More 

Queanbeyan, Australia
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed August 22, 2016

A very nice base for a conference. Good food-GREAT BREAKFAST CHOICE.Funky charging points. Free wif fi . Very nice bed, great sleep. The brewery was a nice bonus. Having the wait staff manning the coffee machine is a bit of a mistake. Who waits,the breakfast people or the coffee people.The best choice in Dandenong South.

Helpful?
Thank Yurugaboy
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Yurugaboy, Thank you for your review. Our breakfast chef will be absolutely stoked to read your comments on our breakfast buffet. I'm glad you had a great sleep, there's nothing better than a comfy bed when you are travelling. I'm sorry for any inconvenience caused at the coffee area. I'll be sure to pass your comments onto our Restaurant... More 

1 review
1 of 5 stars Reviewed August 21, 2016

Other then the lovely lady at the reception desk! The Atura offers nothing but faulse advertisement! They charge $165 for a room that offered a shower/bath combined (as was advertised) and once arrived and checked in, no bath & only a shower!!! Not only THAT when booking online the room was also meant to have a king bed, WELL nope!... More 

Helpful?
Thank Hector H
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Hector H, Thank you for taking the time to review our hotel based on your recent stay. I'm sorry we failed to meet your expectations. Your comments regarding "false" advertising are incorrect. We have two thirds of the hotel rooms with shower over bath and one third walk in shower. Our lovely receptionist would have gladly assisted you in... More 

Exton, Pennsylvania
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2016

I have been to Melbourne area a number of times on business but this was first time I have used the Atura. Hotel itself is very nice, rooms clean, with good amenities. It is a very modern style, so if thats not your thing you may not like it. The onsite brew pub has a good selection and decent prices.... More 

Helpful?
Thank Bill B
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Bill B, Thanks for the fantastic, detailed review. I appreciate your valuable feedback. Brownstone Microbrewery is very popular with our hotel guests and they certainly do offer great deals each night. I'm pleased to read your comments on our staff. They are our greatest asset. I hope this means your visit will be the first of many. We look... More 

Adelaide, Australia
Level Contributor
111 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed August 6, 2016

This was a pleasant place to stay. The room was clean and comfortable. Meals were available in the restaurant and there was goo and comfortable seating in the 'lobby'. Staff were thoughtful and helpful. We spent lots of time downstairs with family. We felt welcome and comfortable. I would stay again.

Helpful?
Thank jaycar98
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear jaycar98, Thank you for your detailed review of our hotel. I'm pleased you felt welcome and comfortable with your family. Our open lobby is an ideal place to relax with family and friends. I will pass on your positive feedback to our housekeeping crew. We look forward to seeing you when you are next in the area. Kind regards,... More 

Hamilton, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 1, 2016

Generally very good, staff very friendly and efficient and room pleasant and clean. The only negative; with a shower over a bath and the side of the bath fairly high, I had trouble stepping in and out, a step stool may help. The real problem is me with arthritis in hips and knees. The brewery downstairs was an added bonus,... More 

Helpful?
Thank 426frank
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear 426frank, Thank you for your review of the hotel. It's great to see you enjoyed your stay. I will pass your feedback onto our team. We do have some rooms with walk-in showers which may suit you better on future stays. Please request this room feature when making your next booking or upon check in. I'm glad you liked... More 

Brisbane Region, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 28, 2016

Stayed here as part of a work trip, hotel was busy, check in and check out took quite some time yet there were only 2 of us in line. Ordered and paid for drinks then the staff member disappeared for 10 mins to run off and assist in another part of the business only to return and act surprised that... More 

Helpful?
Thank Ben C
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear Ben C, Thank you for your review. I'm pleased you found our rooms spacious and our bed comfy. I will address your feedback with our restaurant and front office managers to ascertain why the service provided was below par. I apologise for any inconvenience caused. We hope to have the opportunity to welcome you back on your next work... More 

Forster, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 20, 2016

Room was very good, clean, and spacious, bed was comfortable bathroom large Check in took way to long and in the middle of being checked in. We were made to wait while the girl helped her colleague to check another party in that came after us... If it had not been for that I would have given this property a... More 

Helpful?
Thank kcbites
Lisa P, General Manager at Atura Dandenong, responded to this review

Dear kcbites, Thank you for taking the time to review our hotel. I'm sorry check in took longer than expected. I will follow up with our Front Office Manager to investigate further. I apologise for any inconvenience caused. It is great to see you enjoyed our facilities and had a good stay overall. We hope you come back and give... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
High on character, service, and value Atura Hotels are a place to escape the predictable and embrace a new style of travel. This fresh take on travel is high on energy and low on guest maintenance. Dynamic spaces to make your own, great hospitality and thoughtful details at surprisingly affordable prices. Invested with the fast-growing commercial spirit of the surroundings, Atura Dandenong lies mere minutes from thriving corporate and business park precincts. Being right near the Princes Highway and the South Gippsland Freeway means getting to the hotel's a cinch. And then there are all the things guests at Atura Hotels have come to know and love. Free Wi-Fi... everywhere, complimentary phone calls to Australian landlines, Apple iMacs in the business centre, coffee pod machines in every room and bathroom amenities from New York's Malin + Goetz... too good to leave behind! Great dining & drink options abound. The in-hotel Brownstone Microbrewery is the region's hub for locals & business people. Coming soon in early 2015 is a Grab & Go little shop of treats and also a Roadhouse Bar & Grill. COMING SOON... Over the next few months expect to see some changes as a refreshed and re-imagined lobby space full of our signature #AturaFlair is unveiled. Expect a Grab & Go, Roadhouse Bar & Grill and updated business and relaxation spaces. Atura Dandenong. Come and stay but never stop exploring. ... more   less 

Additional Information about Atura Dandenong

Address: 5-17 Doveton Ave | Eumemmerring, Doveton, Victoria 3177, Australia (Formerly Chifley Doveton)
Location: Australia > Victoria > Doveton
Price Range: $118 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Atura Dandenong 4.5*
Number of rooms: 128
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