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DoubleTree by Hilton Bristol South - Cadbury House

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DoubleTree by Hilton Bristol South - Cadbury House
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2,083 Reviews from our TripAdvisor Community

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Showing 2,067: English reviews
Venice, Italy
Level Contributor
10 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The location is lovely for this hotel and the grounds are very nice. The room had everything you'd expect of a good hotel. The corridors look a little tired and could do with updating. The bar and Marco Pierre restaurant are excellent with attentive cheerful staff. The breakfast was really good with an wide selection to choose from. We especially... More 

Helpful?
Thank Examsue
Wonersh
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We came for 2 nights and were glad it wasn't 3! The staff are generally polite and helpful which makes up for the overall tiredness of the whole place. Whoever designed the bedrooms needs to be pulled up. Apparently, they are standard Hilton colours but maroon, burgundy and lots of dark wood does not make for a restful soothing break... More 

Helpful?
Thank Anna A
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments regarding your experience which is invaluable to us in order for us to look at ways in improving our guest experience. The comments you have raised have been looked at with the utmost of seriousness... More 

Buckinghamshire
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights. Rooms and grounds of a good standard. Showers were fab. Service was a bit hit and miss. Towels and water not always fully replenished but rectified when the hotel alerted. Drink and food in main hotel very expensive - £8.50 for french bread with small bits of ham and slither of cheese which was listed as... More 

Helpful?
Thank Joanna63
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments regarding your experience which is invaluable to us in order for us to look at ways in improving our guest experience. The comments you have raised have been looked at with the utmost of seriousness... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for a night on way to somewhere else. Staff at check in were very helpful, Bardolinos was great for dinner with kids, and the pool was free to use. All in all, a very good stay. Breakfast was plentiful, lots of choice in the buffet. Lovely grounds, but most of all, the staff were great, very accommodating.

Helpful?
Thank Donnamac99
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments which have been passed on to the team. We are delighted to hear you had a lovely stay and we look forward to welcoming you again in the near future to Cadbury House. Kind Regards... More 

Solihull, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Booked as a family party and found we'd all been given double beds to share, when we expected twin beds. No alternative available. Family Rooms were quite small and comprise of two double beds - just about okay if you've got small children, but not when they are mixed sexes and not tiny toddlers. Noisy door bangs - would benefit... More 

Helpful?
Thank H T
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments which have been passed on to the team. We look forward to welcoming you again in the near future to Cadbury House. Kind Regards Rebecca Bozeat-Manzi – Business Development Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for 2 nights in a King size family room (myself and 3 children) which had a Kingside bed and a double settee bed. It was a little cramped but perfectly adequate, clean and well decorated. Had difficulty booking this on the website and took many emails to clarify the correct room type to be booked for our party so... More 

Helpful?
Thank Helen C
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments which have been passed on to the team. We apologise that your room was not set with the correct amount of cups and toiletries Had we been informed we could of course have rectified this... More 

Lincoln, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

Room decor and cleanliness were very good. Not sure the staff fully understood the meaning of service! Bar menu expensive....£8.50 for a cheese sandwich (cafe standard)! And noise??!!.....the introduction of soft close doors along the corridor in the part of the building where we were staying may have helped with a better nights sleep....well thats if inconsiderate guests in the... More 

Helpful?
Thank rebeccaw3333
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments regarding your experience which is invaluable to us in order for us to look at ways in improving our guest experience. The comments you have raised have been looked at with the utmost of seriousness... More 

UK
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed here for one night. The room was okay, although very hot. The bathroom was weird - there's a clear glass window in the bathroom wall so whoever's in the bedroom can't help but see the other person in the bathroom. Even if you look away, the view is reflected in the bedroom mirror. Definitely not a place to... More 

Helpful?
Thank Lotsahols2
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. The comments you have raised have been looked at with the utmost of seriousness in order for us to address them for future guests. We are pleased to hear you had a good stay and we hope you do decide to visit us at Cadbury House in the... More 

Winchester, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

You can always rely on Hilton and everything came up 100% to expectation. Fantastic grounds and views from the front, think it has to be the wedding location for the whole area as there had been no less than 5 that weekend we were told!! Thankfully we arrived Sunday night or we may have been disturbed by guests still in... More 

Helpful?
Thank Jean L
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments which have been passed on to the team. We are delighted to hear you had a lovely stay and we look forward to welcoming you again in the near future to Cadbury House. Kind Regards... More 

Leicestershire, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

My family and I stayed here on return from our holiday and were very disappointed in the poor quality. Lovely location and grounds however, the cleanliness, food quality and staff attitude, is not what I have come to expect from a Hilton branded hotel? We ordered a meal through room service and were very disappointed. The hotel itself was not... More 

Helpful?
Thank Paul M
RebeccaBozeat-Manzi, Director of Sales at DoubleTree by Hilton Bristol South - Cadbury House, responded to this review

Many thanks for your feedback regarding Double Tree by Hilton Cadbury House. Thank you so much for taking the time to give us your comments regarding your experience which is invaluable to us in order for us to look at ways in improving our guest experience. The comments you have raised have been looked at with the utmost of seriousness... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre. ... more   less 

Additional Information about DoubleTree by Hilton Bristol South - Cadbury House

Address: Cadbury House Frost Hill, Congresbury BS49 5AD, England
Location: United Kingdom > England > Somerset > Congresbury
Price Range: $103 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Bristol South - Cadbury House 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Doubletree By Hilton Bristol South - Cadbury House Hotel Congresbury
Cadbury Hotel Health
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