Gaya Island Resort
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Malohom Bay, Tunku Abdul Rahman Park, Pulau Gaya 88000 Malaysia
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$266
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About
#1 of 3 hotels in Pulau Gaya
Location
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Value
Travelers' Choice
Gaya Island Resort is located on Pulau Gaya, the largest of a cluster of five islands that form the Tunku Abdul Rahman Marine Park, a natural conservation area off the coast of Borneo, close to Kota Kinabalu. Gaya Island Resort has a unique setting: the land is fringed with a golden sandy beach, rocky coastal outcrops, and surrounded by coral reefs. The hilly island landscape is covered with lush tropical rainforest and an abundance of flora and fauna. And to complete this perfect setting, visible in the distance, is the stunning outline of Mount Kinabalu. The guest villa exterior respects Sabahan architecture uses local materials and blends harmoniously with the natural environment. The interior living space is designed with contemporary elegance to create warmth, comfort and a serene indoor setting. Gaya Island Resort is committed to ecologically sustainable practices to minimise the carbon footprint within its environment. Therefore the resort is a walking resort and only minimal motorised vehicles are used for operational purposes.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Special diet menus
Poolside bar
Diving
Snorkeling
Entertainment staff
Airport transportation
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Concierge
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Great View
Languages Spoken
Chinese, Malay
Location
Full view
Contact
Malohom Bay, Tunku Abdul Rahman Park, Pulau Gaya 88000 Malaysia
Getting there
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1,978Reviews169Q+A100Room tips
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We had booked to visit Gaya island in October however unfortunately our booking was cancelled due to the resort being shut due to covid restrictions. Which is understandable, however their communication since this cancellation has been appalling. Firstly, they offered us a voucher refund and then since then they stopped responding altogether. We paid over 2000myr for our stay and are so disappointed that we cannot even get a response from them. Not even to get vouchers for another YTL resort. Especially as we are loyal customers of YTL resorts ad have stayed in many of their hotels. Very disappointing service leaving us out of pocket!
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Date of stay: October 2020
Value
Location
Service
1 Helpful vote
Helpful
We were so looking forward to our holiday at Gaya Island Resort. However due to the pandemic Gaya Island Resort is closed. The problem is we paid a substantial deposit to reserve our accommodation but YTL Hotels will not refund our deposit. This is disgraceful. I now have to sue them in the courts. What disgusting service from a so called “luxury brand of the world”.
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Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Sent them an email regarding not being able to leave Australia due to COVID. And just maybe thought a partial refund or at least a voucher would be offered.... NOTHING..... No response what so ever. So $750 down the drain.... Very disappointing.....
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Date of stay: June 2020
1 Helpful vote
Helpful
Was due to visit Gaya Island Resort in May 2020 but due to COVID had to cancel the trip. Initially the hotel company was responsive and promised to refund the trip, however has since gone silent (as seems to be the case for a separate reviewer) and I will have to try and retrieve payment via my credit card company. A real shame as we will go to Borneo at some point in the future but this very disappointing experience has put me off this resort. Wouldn't recommend anyone else to take the risk of booking with this company as you won't see your payment back again, whether or not you manage to go on your holiday.
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Date of stay: May 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
Gaya Island Resort is the nicest place I've ever stayed! I stayed for 2 nights with a friend, but would happily return in the future for a much longer stay. Right from getting the small boat over to Gaya Island, the staff were so friendly and helpful. The food in the restaurants was delicious (+ great cocktails in the bar) and the room was amazing. There are lots of activities to do, we enjoyed morning yoga, snorkelling and an outdoor film - but it's also just nice to relax by the pool and admire the amazing views. Would love to return! Thanks for making this such a relaxing and memorable few days.
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Date of stay: October 2019
Service
Sleep Quality
1 Helpful vote
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PRICE RANGE
$184 - $338 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictPulau Gaya
NUMBER OF ROOMS
121
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Claim Your Listing Frequently Asked Questions about Gaya Island Resort
Which popular attractions are close to Gaya Island Resort?
Nearby attractions include Tanjung Aru Beach (4.9 miles), Imago Shopping Mall (3.6 miles), and Tanjung Aru Perdana Park (4.5 miles).
What are some of the property amenities at Gaya Island Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Gaya Island Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gaya Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Gaya Island Resort?
Conveniently located restaurants include Ferdinand's, Mother India Restaurant, and El Centro.
Are there opportunities to exercise at Gaya Island Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does Gaya Island Resort have an airport shuttle?
Yes, Gaya Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Gaya Island Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Gaya Island Resort?
The staff speaks multiple languages, including Chinese and Malay.
Are there any historical sites close to Gaya Island Resort?
Many travelers enjoy visiting Monsopiad Cultural Village (9.3 miles).
Does Gaya Island Resort have any great views?
Yes, guests often enjoy the harbor view available here.