Bunga Raya Island Resort
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Polish Bay, Pulau Gaya 88778 Malaysia
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About
#2 of 3 in Pulau Gaya
Location
4.6
Cleanliness
4.3
Service
4.3
Value
3.7
As sensual and exotic as the hibiscus flower that bears its name, Bunga Raya Island Resort is a luxurious jewel set on a coral reef island just off the coast of Borneo. A secluded island hideaway of 47 timbered villas, the resort is framed by white sand beach and virgin jungle. Hillside villas reflect the simplicity of the Borneo architectural style. A hilltop spa blends the finest Traditional Asian and Western treatments using restorative powers of indigenous plants and oils.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Poolside bar
Diving
Hiking
Snorkeling
Aerobics
Billiards
Fishing
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Free shuttle or taxi services
Airport transportation
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Open-air bath
Pedicure
24-hour security
Baggage storage
Concierge
Mosquito net
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Radio
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Romantic
Languages Spoken
English, French, Chinese, Malay
Location
Full view
Contact
Polish Bay, Pulau Gaya 88778 Malaysia
Getting there
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630Reviews33Q+A100Room tips
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We recently spent an excellent long weekend at Bunga Raya - and we loved it. The place is very family friendly, and our boys (10 and 8) had a blast with kayaking, paddle boarding, sailing, snorkeling, and of course the zip lines. The wild life around the resort is spectacular (e.g., wild boars, horn bills, monitor lizards, monkeys, sharks, sting rays, schools of barracudas), and the service was overall great. It's a short hop over from Singapore, and a real gem away from the bustle of KK itself. Highly recommended!
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Date of stay: May 2022
Value
Rooms
Service
Room Tip: Families of 4 will need to book a two-bedroom suite, but it's worth the money
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Helpful
Lewt123 wrote a review May 3
Petaling Jaya, Wilayah Persekutuan, Malaysia170 contributions42 helpful votes
+1
My husband and I booked 4D3N at Bunga Raya resort and we thoroughly enjoyed our stay. The view was amazing and the sea was very clear. We booked a deluxe room and it is very spacious. The bed is huge, there is a linked TV room and even a bathtub (which was a pleasant surprise because I didn’t read it in their room description). It was a great getaway if you like nature and would just want to have quality time with your loved ones. The service was excellent and I must thank Fenellon and Clement for making us feel so cared for. The food was decent and I particularly enjoyed their grilled fish, fish fingers and tuaran noodles. Overall, a great stay. Do bring good insect repellent and cream because it’s an eco resort and you may get insect bites.
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Laurent Driole, Directeur général at Bunga Raya Island Resort
Responded 2 weeks ago
Dear Lewt123, Greeting from all of us at Echoresorts. We are glad that you enjoyed your stay at Bungaraya Island Resort and that you had enough time to appreciate the comfort of the room even though immersed in the jungle of a still preserved island. Thank you for your note and for outlining the quality of our cuisine and service highlighting the abilities of a couple of our team members, I will personally congratulate Fenellon and Clament on your behalf, a nice way to keep on their motivation and dedication in delivering the best Malaysian Hospitality service, from the bottom of their heart. We hope to see you back soon in one of our 3 Sabahan properties. Kind Regards
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Description in the menu and actual food that came was different. And their concierge was not able to arrange for transport to send us back to our villa. End up we had to walk back on our own under the rain
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Date of stay: November 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Laurent Driole, Directeur général at Bunga Raya Island Resort
Responded Nov 10, 2021
Dear WG7887, Greetings from all of us at Echoresorts! Thank you for your review, even if it is the first one you posted on Tripadvisor, I am very sad to read that the service delivered was below your expectation, and I would like to apologize for that. Be sure that your comments are very valuable to me as it will help other guests not to suffer from the same discrepancies. I have already given all the instruction in this direction. I only regret that you had not shared those comments when in the resort so that we could have immediately rectified and offer you another dish with all corresponding ingredients. With regards to transportation within the resort, we run a few buggies and offer each guest to be carefully dropped or taken from his/her villa. It is true that as soon as it rains, despite the umbrellas provided in each villa and also available in public areas, only few guests actually walk and everybody requests a buggy at the same time for meals hours. Thus, we kindly ask our guests to be patient, it takes usually 5 to 10 min. This is what we did and you chose not to wait and to walk. We understand your frustration and we respect your choice. Be aware that we run 48 villas and our buggy fleet matches the resort size and is unfortunately unlimited. As soon as the monsoon is over with more sunny days, please come back to the island and give us another chance to welcome you, I will personally take care of your booking and ensure you stay matches your expectations. Best Regards
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We had a fabulous and very relaxing stay here at the end of our Borneo adventure. The resort seemed quiet and calm – it felt like we had the beach to ourselves a lot of the time – and we loved having a villa on the beach, particularly enjoying the refreshing plunge pool. The overall experience of being on the island, being on the beach, and having some lovely sunny days to just zone out before going back to the real world was really wonderful and each member of staff we interacted with was friendly and warm, which made us feel like valued guests. Our villa was very comfortable and nicely spacious although housekeeping was a little patchy at times, e.g. broken coffee machine, cups not washed/replaced, marks on bedlinen, no turndown one evening. The resort facilities are generally good and well maintained. We used the little gym by the beach, which was fine to keep us ticking over (although it was extremely hot!) and the spa was charming – we enjoyed some lovely treatments. It would however be appreciated if they could make some effort to repel insects in the spa waiting area though – the approach to appointment times and buggy service is quite relaxed and it seemed to be in those moments of waiting that I unfortunately picked up a lot of bites. The food was of a good quality at breakfast and in both restaurants and we enjoyed the selection of cocktails and drinks at the bar. It was great that drinking water was freely available for topping up your reusable bottle. We ended up being quite amused / disappointed by the wine list – we don’t necessarily expect to be drinking fine wines on these kinds of holidays but as there was a lot of fanfare about the resort’s amazing wine cellar, our expectations of having some nice bottles of wine were very high! However, when it came to wines we actually wanted to try, most of the bottles on the shortlist/specials list were just simply unavailable and when we ordered from the treasured “master list”, the wine we got was either off or unchilled (so undrinkable). We soon discovered that the only reliable choice was the house wine, which seemed a bit silly given the hype about the cellar! The main thing that we felt could be improved was the arrival and departure experience. The office where we caught the boat transfer was quite basic and unwelcoming (purely procedural transaction, no info was given about how long we would have to wait, no refreshments were offered, etc.) – it didn’t feel like we were on our way to a luxury resort. Once we got to the island, things improved a lot! Sadly the departure was worse though – there seemed to be some uncertainty about transfer timings and then, very unluckily, a huge storm hit just as we needed to leave. Clearly the storm was outside the hotel's control but it surely can’t have been the first time they needed to get guests to the airport during a storm. The boat transfer was frankly quite scary - not only because it was rough and wet but we weren’t filled with confidence when we saw that the guys were navigating using an iphone! I also sustained a bit of an injury when a metal rod meant to hold the plastic sides of the boat down detached and whipped inside the boat, whacking me on the arm. It clearly hadn't been attached properly and I can only be thankful it didn't hit me on the head! It was such a relief to get off the boat although then disappointing there were no towels or any other way to dry off in the jetty office - we had to wait until we got to the airport to get dry (we actually had to completely change our clothes) ahead of our 15 hour journey back to London. It was quite a dramatic end to our trip but didn’t detract too much from what was a delightful stay. We would consider returning one day and will just have to hope that the weather gods are kinder for our transfers next time!…
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Date of stay: September 2019
5 Helpful votes
Helpful
We arrived absolutely shattered after climbing Mount Kinabalu. Bunga Raya was the perfect place to relax afterwards. The staff were so welcoming and helpful. We spent the whole of the next day in and around our beautiful tree house Villa. The food was excellent. Edwardo looked after us so well for the special birthday we were celebrating. All the staff were very attentive and nothing was too much trouble. Laurent the General Manager made a point of speaking to everyone at breakfast which was a nice touch. The villas were well positioned and private in stunning grounds. The infinity pool was great being a good size. Thankyou everyone !
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Date of stay: February 2020
Value
Location
Service
Helpful
Response from Pioneer22533566724, Directeur général at Bunga Raya Island Resort
Responded Mar 9, 2020
Dear Steve H, Greetings from all of us at Echoresorts, Thank you very much for sharing such a nice review on Tripadvisor. We were sad to see you down on your first day to celebrate your birthday. Hopefully you recovered fast in the privacy of your villa and then you could fully enjoy the resort. We hope the return back to civilization and cold was not too difficult. Otherwise you may come back and the team would be happy to take special care of you in your second home. Kind and sunny regards from Borneo!
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7 days of blissful relaxation in a beautiful island setting easily reached from Kota Kinabalu. All of the staff were outstanding! Friendly and professional! The plunge pool villa overlooking the beach is fantastic position, superb accommodation and well worth the money. Food in both restaurants good and Great selection of both western and Asian dishes. Can’t wait to return!
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Date of stay: February 2020Trip type: Traveled
Helpful
Response from Pioneer22533566724, Directeur général at Bunga Raya Island Resort
Responded Feb 21, 2020
Dear Teresabinding, Greetings from all of us at Echoresorts. We hope that the rest of your discovery trip to Borneo went well. Thank you very much for this nice score and comment describing a bit of your experience during your recent stay in Bungaraya Island Resort. It is true that our plunge pool villas location is very convenient and usually our best sellers. Unfortunately we have only few of them but all our villas are unique and depending on guests expectations we accommodate each and everyone quite easily. Our kitchen team always brings some local and international touch somehow revisiting Malaysian classics to the western taste and we are glad that you enjoyed that. Looking forward to welcoming you back in the nearest future. Kind regards from Tunku Abdul Rahman Marine National Park!
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This was the grand finale to our Walk on the Wild Side in Borneo. Having seen all the wildlife and jungle we had dreamed of we arrived by speedboat from Kota Kinabalu for 6 nights. We couldn't even see the resort from the sea - the only visible sign are the red sun umbrellas on the beach. This discreet, elegant resort is luxurious - but not in the pristine, polished way you may expect - the luxury here is the nature, the amazing lodges and the food - but most of all the staff and the service. Every member of the staff went the extra mile to make sure that we were happy, relaxed and enjoying the peace and quiet. The Zip Line is excellent and made us smile and the massage is divine. The Manager, Laurent, is a total star and made our stay very special indeed. We did go over to the sister property to sponsor a coral and having seen the location of the other 2 resorts on the island we felt we definitely were in the right place. We never return to a destination as there are many places to see - but, know what? This time we just might. Loved it.…
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Date of stay: February 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from Pioneer22533566724, Directeur général at Bunga Raya Island Resort
Responded Feb 14, 2020
Dear Julie F, Greetings from all of us at Echoresorts! A big THANK YOU for having taking time in posting this very nice review about our resort and services. Definitely the luxury of Bungaraya Island Resort is Nature, and we are glad that you fully understood that. The Team makes the difference to all our guests, and at the end only the employees can deliver or not and with me alone, the resort would shut down very fast! This is a team work and each and everyone brings his own to ensure the experience of our guests reaches the next level. Every single employee is a star and the sky above us shines by the performance of all these little stars! Thank you for having choosen our little paradise as the "grand finale" to your borneo adventures! Shall you wish to make the exception and come back, we will recognize you as all of our most loyal guests. Kind regards from Bungaraya!
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This is one of the prettiest places I have ever stayed in my life. The rooms were beautiful, the staff was super friendly, and very personable. They call you by name, and the general manager checked on us every morning at breakfast. They have learned to take customer service to the next level. The pool looks like something out of a movie or travel book. It is massive, and very clean. We spent a lot of time admiring it. As far as activities, we spent day 1 and 2 on the beach and pool. We then did a couples spa day (amazing) and did the half day jungle hike and snorkel with lunch. Very cool, and scenic. Our hiking guide was fun and informative. This resort is more scenic and secluded than the other two on the island because it is 1 bay further away, and looks out to ocean. The other two resorts partially face the city of KK, and we liked staring into jungle and ocean, and not towards a city. Only small critique to resort: have staff sweep the beach a few more times per day, because a lot of rubbish/plastic/waste washes up on shore. This is certainly not the resorts fault, but sad that some locals treat the environment that way. Regardless, this place is something out of a dream. I would recommend to anyone, and hope to get back someday. You will be sad when you leave because it is such a memorable time.…
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Date of stay: February 2020Trip type: Traveled
1 Helpful vote
Helpful
Response from Pioneer22533566724, Directeur général at Bunga Raya Island Resort
Responded Feb 14, 2020
Dear PetercP3906BV, Greetings from all of us at Echoresorts. Thank you very much for this such enthusiastic review you took time to post on Tripadvisor. We are extremely please to read that your stay went up to your expectation. I will share with the team your very kind words regarding the service and the team. We spend a lot of time in trainings over the year, and the whole team works hard to please all our guests, cutomizing the service as much as possible. In this way your nice comments are very good motivation tools and I am very thankful to you. We hope to welcome you back in Pulau Gaya very soon for new jungle activities! Kind regards
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코타키나발루에서 스피드보트로 15-20분정도 거리였던 것 같아요 (큰 배로는 더 걸림) 가야 에코 리조트를 한참 지나야 비로소 붕가라야 리조트를 만날 수 있고요, 정말 고립되었지만 조용하고 아늑한 휴식을 취할 수 있는 곳임에 분명합니다. 4박 5일동안 다른데 안가고 이 곳에만 있었고요, 하루는 짬을 내어 가야 리조트에 다이빙센터가 있어 그곳에서 출발하는 보트타고 다이빙을 하고 왔습니다. 물가가 아주 비싸요. 호텔에서 $3 정도하는 콜라는 선착장 수퍼에서 1/10 가격에 살 수 있으니... 선착장에서라도 사오시는 걸 추천합니다. 룸서비스나 음료는 거의 한국 호텔 수준입니다. 저희는 이걸모르고 그냥 제 돈 주고 먹었는데, 본섬과 붕가라야 호텔의 거리 등을 생각하면 비쌀 수 밖에 없겠다 라는 생각은 들어요 ㅎㅎ 조용하게 휴식하고 싶으신 분들께 정말 추천합니다. 단, 코타키나발루의 아름다운 석양은 이 호텔에서 볼 수 없습니다. 15-20 min away from the mainland by speed boat. highly recommend for people craving for peaceful paradise. Everything in the island is expensive. need to buy drinks and foods in the mainland or at the jesselton port. Staffs provides high quality service and hospitable. I stayed this hotel for 4nights 5days , never got bored .(personally) …
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Date of stay: December 2019
Helpful
Response from GMHotelsResorts, Directeur général at Bunga Raya Island Resort
Responded Feb 1, 2020
Dear Mskhn, Greetings from all of us at Echoresorts. Thank you for the time you took in posting a review on Tripadvisor. Indeed our resort is a kind of peaceful paradise even if it is so close to the mainland and Kotabalu City. Pricing are normal for a 5 star hotel taking into account the logistic and the fact that basic utilities are not provided (water and electricity). For our guests comfort we therefore fabric our own electricity and we run huge water boat coming in and out during the day and also at night to consistently bring water. Please note that we do not accept picnics on the premises as we run 2 restaurant, one with western food and the other one with local and asian cuisine. We also keep an impressive selection of wines, some being quite rare around the world. We are glad to read that you never got bored during your stay. You must have experienced many of our water sports and not only. The island offers several interesting trails where it is quite common to watch the wild life. May be have you also been to the spa where our skilled therapists provide incredible and relaxing treatments. We hope to welcome you back for a new stay and some more discovery. Kind regards from Borneo
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+1
This is a beach resort off the coast of Borneo reached by a 10 minute private speedboat transfer. check in is done at the hotel’s efficient reception desk at the pier in Kota Kinabalu. This is a secluded hideaway with a stretch of white sand on one side & jungle on the other. Villas are set into the hillside, spacious & nicely furnished combining modern luxuries with rustic charm & a private balcony with views over the bay. Whilst there are a few beach bungalows close to all amenities, the hillside villas generally require a golf cart to get you around the resort. The resort in early October was very quiet which meant the beach & pool areas were quiet & there were plenty of sun beds to choose from. The main restaurant served a buffet breakfast with a selection of breakfast meals cooked to order. A couple of restaurant options for the evening, prices here were a little on the expensive side depending on what you ordered. Beautiful lagoon to swim in and an offshore coral reef to snorkel over when the tide is high. There was an on-site spa but didn’t have chance to use it. Staff were very friendly & efficient. This was perfect place to rest & relax after 7 days exploring the Borneo rainforests.…
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Date of stay: October 2019Trip type: Traveled
2 Helpful votes
Helpful
Response from GMHotelsResorts, Directeur général at Bunga Raya Island Resort
Responded Jan 23, 2020
Dear Whiteknight, Greetings from all of us at Echoresorts, Thank you for having detailed in such a long and exhaustive review your experience during your last stay in Bungaraya Island resort. We are glad that yoh fully relaxed during your stay and we hope that you will keep good memories from Borneo biodiversity. Looking forward to welcoming you again and again! Kind regards
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PRICE RANGE
$161 - $360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bunga raya island hotel kota kinabalu, bunga raya island resort and spa
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictPulau Gaya
NUMBER OF ROOMS
48
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Claim Your Listing Frequently Asked Questions about Bunga Raya Island Resort
Which popular attractions are close to Bunga Raya Island Resort?
Nearby attractions include Kota Kinabalu City Mosque (5.0 miles), Marine Ecology Research Centre (2.4 miles), and Suria Sabah (4.9 miles).
What are some of the property amenities at Bunga Raya Island Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Bunga Raya Island Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bunga Raya Island Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Bunga Raya Island Resort?
Conveniently located restaurants include Mother India Restaurant, Ferdinand's, and El Centro.
Are there opportunities to exercise at Bunga Raya Island Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Bunga Raya Island Resort have airport transportation?
Yes, Bunga Raya Island Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bunga Raya Island Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Bunga Raya Island Resort?
The staff speaks multiple languages, including English, French, Chinese, and Malay.
Does Bunga Raya Island Resort have any great views?
Yes, guests often enjoy the harbor view available here.