My family just traveled to Roatan for the first time. We were 8 total (5 adult kids) who flew from Houston. The resort was purchased about 2 months ago by a new investor so basically the entire staff was new. You can see that they have recently painted everything and one of the pools was being resurfaced. Their main pool is an infinity edge pool overlooking the ocean--fantastic and very clean. We stayed in 2 Villas each had 2 Bedrooms/2 Baths with large living room, kitchen, dining room and Ocean view balconies. Both were very clean, had air conditioning you can control in each room, large bathrooms with great water pressure and the kitchen had a full size fridge, stove and utensils, place settings etc. The beds were super comfortable, great linens and huge. There was even a safe for valuables. What I came away with was the amazing customer service starting with Brian at the front desk who resolved our "missing" reservation (in the switch over to the new owner, our reservation was lost) and coordinated our airport transfers without a hitch. Areli runs the two restaurants on site and she is wonderful, attentive, friendly, professional and always smiling. She runs a tight ship and is vigilant that you are well taken care of. Loved Carlos our bartender at the Palapa pool side bar--he made great drinks and was also super friendly and helpful. We stayed 5 days and by the time we left truly felt like the staff knew us by name and even knew what we liked. They gave us lots of suggestions of what to do and where to go. As hotel guests, you have access to the Beach Club next door--it's a 2-3 minute walk. There they have 2 more amazing pools (one is great for kids with a pirate ship and slide), 2 restaurants, poolside cabanas, tennis courts and the golf course. Kevan was our bartender at the poolside bar there and although it was his first day--he worked super hard to ensure he took great care of us. Food will take a while to get to you but you're on vacation so just plan on it. But everything was delicious. The breakfast was included with our Villas and I highly recommend the Baleadas (like breakfast tacos but better) or the Honduras Traditional Breakfast that has plantains included. For lunch or dinner, the whole fresh fish was a huge hit as was the coconut shrimp. Even the burger and chicken sandwich are good. We ate at the hotel everyday at least 1-2 times a day. With new management there are always going to be growing pains but honestly, the staff is fantastic, the property itself is gorgeous and it is absolutely the most luxurious and well thought out resort in Roatan. Important: bring lots of bug spray and after bite/benadryl. They are not mosquitos--we were told they're like sand fleas but they're everywhere. Spray yourself down each day or you will get bitten up. Several of us were and the bites are tiny but very itchy around day 2-3. You can't drink the water from the tap so buy some bottled water at the local grocery store (the driver from the hotel can take you if you schedule it with front desk). Most of the guests I talked to didn't even use the tap water to brush their teeth. The hotel provides one big jug of bottled water with a spout, but it's not enough, If you are looking for relaxation, luxury, beauty, great food-this is the place. If you are looking for all inclusive, loud music, lots of people, water activities, fast food...go elsewhere. The beach at Las Verandas is nice but it has grass growing all along the bottom water. No waves and the water temperature perfect. The Beach Club next door had done a better job at clearing out most of the grass so you could go deeper into the water, but Las Verandas is still a work in progress. They have lots of people working round the clock to keep improving it so I'm sure by the time we return the beach itself will have been cleared a little better so it doesn't have so much grass. I wore sandals so I would't feel the grass but some of our kids didn't mind it. That's the only improvement I would suggest--clear up some of that grass so the beach becomes more enjoyable and spray several times a day for those bugs that bite! Absolutely plan to return.…
The hotel is physically extremely beautiful, the location right on the beach is gorgeous, and the staff went so far above and beyond in helping us it was amazing. The photo of the ocean I took from my veranda was jaw dropping. Definitely a place for the 'gram'. We ate all breakfasts and a couple lunches and dinners at Las Verandas and the food was excellent. The hotel organized our rental car, scuba diving trips (Key Divers - terrific) and deep sea fishing (Captain Regan - very good). l I can't recommend Las Verandas highly enough! (We had 2 hotel rooms; family of 4 - March 2022)
The staff was amazing provided 5 star service, the property was beautiful, updated, clean with nice views and pretty pools. The breakfast was very good but lunch was not good( frozen pizza, burger was ok) and over priced. It’s far from everything and very quit, the beach was not great for swimming since it had so much seaweed ( great for kids). I would recommend it to golfers, or someone with a car I wish if they can provide more affordable transportation just to get to main road
La Verandas Hotel and Villas Top choice if u go to Roatan! since the very beginning we feel like at home. Our villa was very well decorated, full of details. It has one king size bedroom superconfortable, the toilet was very clean and spacious, the terrace has an spectacular Oceanview. We've been snorkelling on the barrier with a Kayak (courtesy of the hotel). They were taking care of us in every moment, specially Brian on the reception and Daniel, on the restaurant. We're so pleased for all U've done for us. The breakfast was include, it was simply delicious, homemade granola with yogurt, fresh fruits, amazing smoothies... We've spend the most of the time in the infinity pool! It's amazing. We've been taking such a good pictures of the views, even at night time. The sunset from the pool is splendid! All the staff was superfriendly. We have to come back, for sure! Thanks a lot to Las Verandas Hotel!…
Our family stayed in a private villa at Las Verandas, and had an incredible week away on this gorgeous island. The rooms were spacious and beautiful. We spent hours in the outdoor spaces (deck and veranda) relaxing next to the ocean. This place is peaceful and breathtaking, exactly what we were looking for. The staff was incredibly hospitable and friendly, helping us with everything we needed.
Excellent Las Verandas hotel & villas in roatan good service quality and attention your personal team is the best the place super great its super fine clean rooms and top quality food service a 5 star place
Everything was fine, but there was not enough water bottles in the room and coktails weren not so good. All the personal that work there was so kind. We loved the room and the views from room It is a marvelous private place.
It was a 3 day event @ Las Verandas. Welcome Party, rehearsal dinner & the BIG day—hosting at least 75 guests, most traveling from abroad. This place was a dream. Their staff & management exceeded our expectations. Due to COVID we postponed our wedding to this year and I have to confess given the circumstances, I wasn't sure we'd be able to pull it off but when I saw everything unfold I was beyond happy. Keila Thompson who's the manager and also a wedding planner, helped us throughout the entire process. For at least a year she guided and helped us put our vision together. I travelled from NYC so did most of our guests, and having them travel to Honduras and see the beauty of this country through the lens of this resort was an incredible experience for everyone who stayed here. Our wedding day was amazing, the attention to detail, the food, the bands of musicians hired, the drinks, fireworks...it all came together beautifully. My one responsibility was to sit back and enjoy! This is what they do best...they make sure your experience is carefree and enjoyable. We scouted other places before we landed on Las Verandas, and I say this with all honesty, I would do it here over and over again. This place doesn't only give you that 'wow factor' but the people who work here are very special. I'd like to highlight that one of our biggest concerns was the safety and health of our guests. We had access to doctor's who came to the resort for COVID testing. All their staff is fully vaccinated and all safety protocols are in place. I can't wait to visit Roatan and stay here the next time around.…
Beautiful hotel with an amazing service. Good to disconnect, rest and enjoy the beauty of Roatán. The food was delicious as well and the staff was extremely helpful within your needs. Will definitely be back with family as well.
This place is magnificent! The views from the common area and my villa were absolutely breathtaking and the customer service is to die for! Breakfast lunch and dinner menus are magnificent and very affordable! I’ve read reviews where they advise that the food was overpriced but that wasn’t the case at all. I had some travel issues arise with United airlines and Kim and Elaine with guest services were so accommodating and my trip wouldn’t have been nearly as wonderful without their help. They arranged for transportation to and from the airport, extended our stay, scheduled us for covid testing at the front office to get back to the states, and even advised the restaurant that it was my birthday so when I finished dinner, they brought some Flan to my table and made me feel so very special. Jenny with housekeeping was excellent as well! Made me feel right at home and even arranged a tour to Punta Gorda for us (which is an absolute must on Sundays). Everyone also remembered my name which is what you would expect at an upscale resort but you just don’t get anymore. Thank you thank you thank you to the team at las verandas and I will definitely be back soon!…
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