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Hotel Viura

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Hotel Viura
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484 Reviews from our TripAdvisor Community

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Showing 217: English reviews
San Sebastian - Donostia, Spain
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This has been our third visit to Hotel Viura and we definitely it is the best from the area. The room is amazing, the bed is very comfortable and it is very clean. The staff is very attentive and friendly and always willing to help. We dine one night and the restaurant is good with a choice of good tasty... More 

Helpful?
Thank Marcha P
London
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Spent 2 nights here following a stay at Marquis de Riscal. We were a bit worried driving to Viura after seeing some mixed reviews on TA. We didn't need to be concerned. Room 304 had a wrap around balcony and floor to ceiling Windows, the public pool is actually really nice with a lifeguard and a garden to sunbathe. We... More 

Helpful?
Thank TRAVELMARK
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Firstly your sat nav may have issues finding the actual place (mine did) but don't worry as there are heaps of signs around the small village of Villabuena de Alava to help direct you to the hotel. My welcome to the hotel was very good (and good car parking) and the room was just as I expected - on the... More 

Helpful?
Thank Hillary S
Hotel_Viura, Director General at Hotel Viura, responded to this review

Dear Hillary S, Thank you so much for your review. We are glad that everything in the hotel was as you expected it to be, and that you enjoyed so much the gastronomy. We will share your comments with our team, who will be happy to see you again. Best regards, Román Jiménez Hotel Manager More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

All too often when we read reviews of hotels we from customers having a great vacation and really enjoying the hospitality, or guests not enjoying their stay and listing the many faults, but rarely do we from a customer have a great holiday until something goes wrong, you are in a foreign country where you don’t speak the local language... More 

Helpful?
1 Thank Agneta_12
HotelViura, Director General at Hotel Viura, responded to this review

Dear Agneta_12, Thank you for your time to leave your opinion about Viura Hotel in TripAdvisor. I remember your case perfectly. We all try to make up the best team possible and these little things are what we care about. We will be always willing to help the way we did it with your little Matilda. Our aim is to... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 25, 2016

If you want/can spend more, go to Marques de Riscal, in all terms and characteristics far superior and without any comparable in the whole region. For the same cost or much less, staying inside the medieval LaGuardia village (in hospederia los parajes, for example) provides a much superior experience: the village is beautiful, has a great environment, many different dining... More 

Helpful?
Thank BHmia
HotelViura, Director General at Hotel Viura, responded to this review

Dear BHmia, First of all, let me thank you for the time you took to leave your opinion of Hotel Viura in TripAdvisor. I am very sorry that our hotel did not meet your expectations. We work really hard to make our guests feel great while staying with us, to let them live an extraordinary experience into the wine industry... More 

Level Contributor
9 reviews
5 hotel reviews
4 of 5 stars Reviewed July 23, 2016 via mobile

This is a really interesting hotel- somehow all the concrete works. Inside is very modern/ trendy warehouse style decor and there is clever use of lighting and lovely public areas in which to relax- big velvet sofas and also a lovely grand piano we could play. Rooms spacious and clean - great beds, en- suites and a really refreshing layout.... More 

Helpful?
Thank CABvacaciones
HotelViura, Director General at Hotel Viura, responded to this review

Dear CABvacaciones, Thank you very much for your opinion left at TripAdvisor. We are glad to see how much you liked you stay at our Viura Hotel. I am very sorry that you could not enjoy the wine shop for the reason you told us here. Sometimes people from the town come over and have some drinks at our bar... More 

Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 21, 2016

This hotel is just as impressive looking on the inside as it is on the outside. The rooms were great, with comfortable beds, linens, and showers. Housekeeping was amazing. However, the service was lacking. After staying in similar levels hotels for the previous two weeks, I was surprised at how unhelpful and unfriendly the staff felt at this hotel. No... More 

Helpful?
Thank Rebekah M
HotelViura, Director General at Hotel Viura, responded to this review

Dear Rebekah M, I am very glad that you took some of your personal time to leave your opinion in TripAdvisor. We understand your critics and we will do our best to change what it is bad to improve the service of our Hotel Viura. Front desk workers are always motivated and willing to help with any request the guests... More 

London, United Kingdom
Level Contributor
496 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

We stayed here after Marques de Riscal, and our room at Viura is easily on a par with it: we stayed in a suite and our balcony and view over the town and further to the valley were just perfect. Large and comfortable bed, nice bathroom, great bath products, I could have easily stayed here a few more days. Service... More 

Helpful?
1 Thank whiterabbitjb
HotelViura, Director General at Hotel Viura, responded to this review

Dear whiterabbitjb, Thank you very much for your opinion. I can see you have lots of complains coming out from your recent stay at Viura Hotel. I am very sad to read these comments, although, I am going to try to explain you a bit about that. Every single worker here tries to give a five star service, whilst we... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2016 via mobile

So here we are. After staying at the marquis de Riscal this was a difficult adjustment. But it didn't have to be. This is a very funky hotel but very well done. Rooftop is amazing. As long as some one tells you about it. Right about parking. Could someone at least great you to determine if you need luggage help?... More 

Helpful?
1 Thank Paul S
HotelViura, Director General at Hotel Viura, responded to this review

Dear Paul S, First of all, let me thank you for giving all of us your thoughts about the Viura Hotel. Reading your comment, I realise nobody offered you help with your luggage at the time of the check-in. Is this correct? If so, I will make sure every worker at the front desk make sure they ask in further... More 

Spain
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 3, 2016

I was here last month, celebrating a friends birthday. We were a group of 8, mainly Scandinavians, looking forward to the great weekend together. The first thing one notices, is the hotel is not very well signaled and expects to see it from the road at elevation, but the hotel is in the middle of this small village down in... More 

Helpful?
Thank XAO13
MarugalHotels, Director General at Hotel Viura, responded to this review

Dear XAO13, Thank you very much for leaving your opinion about Hotel Viura in TripAdvisor. We are really glad to have such valuable feedback from you. We always strive for perfection and your insight we will definitely help us improve. In order to make the way more clear to the Hotel, we are about to set more signals for our... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Composed of whimsically superimposed cubes that seem to surge forcefully from the centre of the earth; punctuated by French windows that flood the rooms with views of the relaxing scenery. Situated in Villabuena de Álava in the Rioja Alavesa, Viura is perfect as a base for discovering La Rioja. Only 20 minutes away from Logroño and from Haro and 10 minutes from such emblematic wine cellars as Ysios and Marqués de Riscal. In addition to its magnificent restaurant, the bar, a fine old wine cellar and a gymnasium, Viura has wonderful terraces on the top floor with panoramic views of the San Andrés Church, built between 1538 and 1728, and of all the mountains of the Sierra de Cantabria. All hotel guests have at their disposal, without any charge, wireless internet connection, soft drinks from the mini-bar, gym access, bicycles and parking. The hotel also offers dvd players and a wide range of movies on DVD, for free. ... more   less 

Additional Information about Hotel Viura

Address: Calle Mayor s/n, 01307 Villabuena de Alava, Spain
Location: Spain > Basque Country > Province of Alava > Villabuena de Alava
Price Range: $155 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Viura 4*
Number of rooms: 53
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Also Known As:
Hotel Viura Spain/Villabuena De Alava, Alava
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