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Holiday Inn London-Kingston South

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Holiday Inn London-Kingston South
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533 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here whilst on a Chessington break. Was a bit worried because of previous reviews. Was concerned I wouldn't get a great nights sleep. We arrived after our first day very tired but the rooms were clean and we had a great night sleep so peaceful and quiet. Yes the rooms are very small but great for one night.... More 

Helpful?
Thank LilleMoo
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear LilleMoo, Thank you for your recent review post your stay at the Holiday Inn, London Kingston South. I am delighted to learn that you had a good stay at your first London home and that our Team was able to delight you. My Team joins me in Thanking you for giving us an opportunity of serving you and eagerly... More 

Brisbane, Australia
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I write from the perspective of a seasoned business traveller who has been an IHG Rewards Elite member for about 10 years. This trip is for pleasure and when in IHG Hotels is on my points. We were in London for 5 days ahead of a cruise out of Southampton and wanted a hotel in the West of London. This... More 

Helpful?
Thank Terryl-55
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

DearTerryl-55, A Sincere Thank you for your glorious feedback. I am glad that we were able to make Holiday Inn, London Kingston South your preferred hotel of stay and that you found the location to your preference and convenience. Our Team is indeed our greatest asset and are brand ambassadors who, work relentlessly to be able to deliver consistent service... More 

Level Contributor
9 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here on a two day chessington adventure park visit, stunning rooms, spotlessly clean, staff are very helpful and polite, breakfast is good with plenty of choice. Only mistake i made was visiting the pub opposite ( the city ) worst food in england

Helpful?
Thank Paul D
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Paul D, Thank you for your five star review, It gives me a great deal of pleasure in reading your feedback. I would encourage you to sample our carefully crafted menu at the Jack’s Kitchen Restaurant, which I am certain you would enjoy. I would like to Thank you for choosing t o stay at the Holiday Inn, London... More 

Dinan, France
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Accommodation was in good size, near Kingston , parking small behind the hôtel and have to Walke back to the hôtel not been luky to have a balcony over looking the Thames. Been awaked by the fire alarme at 6 Am toast burned .......

Helpful?
Thank Martine E
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Martin E, I am delighted to read your valuable feedback after your first hand experience with us at the Holiday Inn London, Kingston South. All our executive rooms overlook the River Thames Marina and is indeed a delight. I hope you were able to take benefit of the current Great British Weather with spectacular Sunsets and great scenery from... More 

Leighton Buzzard
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Holiday Inn sits on the Portsmouth Road overlooking the marina and the Thames. It is quite a new establishment and has the luxury of its own car park which is a godsend in London hotels!! The staff were friendly and very helpful at all times and breakfast menu and fare were very good. (We never tried the restaurant but... More 

Helpful?
Thank RichardL536
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear RichardL536, Thank you for choosing to stay at the Holiday Inn, London Kingston South and for your valuable feedback. I am glad to see that overall you enjoyed the stay however; we have taken notes of your feedback in order to improve our product and services in any shape or form that we can. We do have larger Suites... More 

Blandford Forum, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Accommodation was in a good size room with a balcony overlooking the Thames. The large bed was very comfortable and the air conditioning was very efficient. Yes the parking area is small and spaces are tight; but as this area was full on one occasion used one of the spaces allocated to adjoining garage. Reception said this was ok as... More 

Helpful?
1 Thank John P
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear John P, Thank you for your kind review post your recent stay at the Holiday Inn, London Kingston South. I am glad to hear that you enjoyed your stay and that the Team was able to give you solutions to your queries. Thank you for sampling our breakfast spread and I would also encourage you to try our All... More 

Northamptonshire, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times and have always been reasonably happy. I have to agree with the comments about parking. The car park is some distance behind the hotel, the parking spaces are tiny and it’s a lonely walk back to the hotel at night. The rooms are small but probably more modern than most Holiday Inns... More 

Helpful?
Thank LofthouseIV
IHGService, Guest Relations Manager at Holiday Inn London-Kingston South, responded to this review

Dear LofthouseIV, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. I am elated to learn you found the food that was served to be superb. However, please accept my sincere apology for the shortcomings you experienced during your stay and we regret our hotel car parking area and room air conditioning... More 

Leicester, United Kingdom
Level Contributor
115 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Holiday Inn have always had a reputation for comfortable rooms, but not that comfortable here. Standard size double beds are not acceptable in today's market especially at properties charging these prices. The bathrooms are OK but the shower manages to spray all over the floor as the screen is too small and repeatedly makes painful contact with your elbow whilst... More 

Helpful?
Thank Timthetrainer
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear Timthetrainer, Thank you for choosing to stay with us at the Holiday Inn, London Kingston South. I am extremely sorry for your unfavourable experience, which certainly is disappointing. I have taken a note of your recommendations which will be looked at for a seamless service. I am pleased to learn that you enjoyed your breakfast and that the Team... More 

Gloucestershire, United Kingdom
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The parking for the hotel is not obvious and I would not be happy walking back to the hotel on my own at night. We arrived quite late and it took a long time to allocate us a room. The bar area was busy and quite noisy.The room was compact but adequate overlooking an industrial estate. At 5am machinery somewhere... More 

Helpful?
Thank JeffinerB
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear JeffinerB, At the outset, I would like to apologise for your experience, this is certainly not the level of service that we pride on. We do offer fresh in-house baked pastry each morning and we will have our processes revisited so our patrons do not receive an underwhelming breakfast. Similarly, we will have other processes strengthened for an overall... More 

derbyshire
Level Contributor
192 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good reception, helpful, pleasant, professional. We had a series of room failures which the staff sorted out efficiently. Check to see if there is a noisy , loud music, reception or party. If so, do not accept a room on the 1st floor. Free car park at the rear, but with a drop off area at the front of... More 

Helpful?
1 Thank stationmastershouse
Gagan S, General Manager at Holiday Inn London-Kingston South, responded to this review

Dear stationmastershouse, Thank you for sharing your feedback and I am glad that overall you enjoyed your stay with us at the Holiday Inn, London Kingston South. The Team looks forward in welcoming you back soon and remains at your disposal for any assistance. Kind Regards Gagan Sharma General Manager More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Holiday Inn London Kingston South, a contemporary and stylish hotel for Kingston, perfect for guests staying for work or pleasure, within easy reach of central London, the M25, A3, M3 and Heathrow airport. Overlooking the River Thames, one mile from Surbiton station this Holiday Inn Kingston hotel is the perfect base for many major events including Hampton Court Music Festival, The Derby at Epsom, Wimbledon Tennis Championships, Hampton Court Flower Show and Twickenham Rugby. For a great family get away Chessington World of Adventures is close by and Kids stay and eat free at the Holiday Inn London Kingston South. Seven function rooms seating between 10 and 250 delegates make the Holiday Inn Kingston South hotel ideal for conferences, corporate events, social gatherings and weddings. Each room perfectly suited for all your needs with air-conditioning and wi-fi to ensure your event is a success. For a great night s sleep each one of this Kingston hotel s bedrooms includes a pillow menu with choice of five different pillows for your extra comfort. Air conditioning, the latest flat screen TV s, free high speed internet access. Other facilities include accessible accommodation, business support, Restaurant, 24hour in-room dining, No.8 Bar & Lounge, on-site parking and fitness suite. ... more   less 

Additional Information about Holiday Inn London-Kingston South

Address: Kingston Tower Portsmouth Road, Surbiton, Kingston upon Thames KT6 5QQ, England
Location: United Kingdom > England > Greater London > Kingston upon Thames > Surbiton
Price Range: $108 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London-Kingston South 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn London-Kingston South Hotel Surbiton
Holiday Inn London-Kingston South Surbiton, Surrey
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