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About
Location
4.3
Cleanliness
4.4
Service
4.2
Value
4.0
Since 1887, The Crane Resort has overlooked the pink sands and turquoise waters of Crane Beach - one of the top 10 beaches in the world as rated by the Lifestyles of the Rich and Famous and most recently named the "Best Beach in the Caribbean" by USA Today's 10Best Readers Choice 2015. Set on Barbados' beautiful South East coast, the oldest operating hotel in the Caribbean has effortlessly married the old-world charm of its past, to all the 21st century amenities and services expected by today's most discerning travellers. Guests are spoilt for choice with ultra-spacious one and two-bedroom suites, and three bedroom penthouses, many featuring lush gardens, private pools and rooftop terraces. There are also several fantastic dining options, including Zen, the No.1 Zagat rated restaurant in Barbados, which features Thai and Japanese cuisine, L'Azure which offers Caribbean delicacies with an international flair, The Carriage House which offers poolside favourites, D'Onofrio's, the Italian restaurant and The Grove Bar and Grill on Crane Beach which offers light grilled fare. The centre-piece of it all is The Crane Village - 55,000 sq. ft. of retail space complete with duty-free shopping, a Jazz bar, open-air dining, a fitness centre, day spa, an art gallery and the newly opened Calypso Kid's Club catering to younger guests. Guests also enjoy complimentary WiFi in all guest rooms and around the resort - even on Crane Beach - and complimentary long-distance calls to most international destinations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Electric vehicle charging station
Secured parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Private pool
Plunge pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
Hotel links
Location
58Somewhat walkable
Grade: 58 out of 100
30Restaurantswithin 5 miles
9Attractionswithin 5 miles
Contact
Diamond Valley BB18079 Barbados
Getting there
Rental CarsSee all Diamond Valley rental cars
3574Reviews241Q+A100Room tips
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+1
We needed somewhere close to the airport for a stopover before flying out the following day. We thought this place would be very comfortable going off the price (over £500). Linen was nice and clean which is one of the most important things, but that's where the positives end. The bath and shower were grim, lift is like something in an abandoned block of flats and the price didn't even include breakfast, see pictures. I don't mind something rough and ready but as long as the price reflects, we left this place feeling absolutely ripped off, after reception said there was nothing they could do. Perhaps we stayed in one of the bad buildings, but the rest of the hotel suggested it was all the same.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favorite
The crane resort is, in a nutshell, fantastic! We were looked after right from the beginning through to the end of our stay, nothing was too much trouble and everyone was amazingly friendly. The grounds and pools are beautiful, the gardens are so green and pretty, the pools are great! Was so nice to have the choice of an adults only pool too. The beach was our first experience of a barbados beach when we arrived in the evening.....stunning!! It's on the Atlantic side so it's much more wild than some of the other beaches but in my view that makes it more fun playing in the bigger waves! 😁 The breakfast buffet was really nice, great selection and plenty of juice and teas/coffees . We had pizza one night at the 1887 bar which was nice and we also had dinner one night at the Italian, again it was a really nice meal. Our room was amazing! Huge! Kitchen, dining area, lounge, huge bedroom and bathroom, loads of storage and the view over the gardens and sea was the best we have ever had. What makes the crane the best though is the people, every single person was friendly, helpful and so genuinely interested in helping you out, it makes all the difference. Tip....to save getting a taxi everywhere, especially anywhere towards bridgetown, there is a bus stop right outside the hotel, go to the one that says in to city to go to bridgetown, on the way back go to a bus stop that says out of city and get on the bus heading towards Sam lords castle. Thank you so much for a fantastic stay, we hope to be back soon!! Vicki and Jon …
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Crane Barbados, General Manager at The Crane Resort
Responded Feb 17, 2022
Dear VickiL781, Thank you for sharing this wonderful review. We are thrilled that you thoroughly enjoyed your stay with us. We are happy that you enjoyed our dining offerings, rooms and amenities. We are especially happy that our wonderful staff added to your great experience with us. Our dedicated team is one of the many reasons that guests return to resort year after year. It was certainly our pleasure to host you and we look forward to welcoming you when you return in the future. Warmest regards, Chris Forbes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a perfect place to get engaged! This is just what my son and his girlfriend did! Thanks to the helpful staff at the Carriage House and Margaret Clark Howard, a beautiful memory was made. Margaret helped with arranging a lovely dinner at L'Auze with beautiful flowers and a chilled champagne waiting for them at their table over looking Crane Beach. We were not guests of the resort but stay in Barbados in a private residence. We love the Crane for its Spa, and wonderful restaurants and of course its spectacular views, because of this it's where my son chose to "pop the question" here. Many, many thanks to Margaret and The Crane for helping my son create and celebrate a moment that will always be remembered.
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We stayed at The Crane with our Hilton Grand Vacation points. We were only able to book a garden view room. No ocean view, only a view of the private patio and plunge pool on the level below. I would not stay in these rooms again. It was quite a hike to the pools though there are several, even one for adults only. Nice pools but the usual problem of reserved chairs all day with only a few people at the pool. Also they need to have more umbrellas as it was very hard to find any shade. There is an ocean beach but it is about 4 stories below the main resort and the elevator was broken. Too many steps for us! The resort does provide a daily shuttle to a live beach which is included without charge. Multiple restaurants, all good on the resort. We especially liked the Japanese restaurant and the Italian one. There are a couple of other restaurants nearby but it is an expensive cab ride to get to the main area where there are many restaurants and stores. I would rather stay on the other side of the island closer to beautiful beaches and lots of restaurants and entertainment. …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Worst vacation my family has ever been on. A/C: Our concerns of no AC went ignored for the first two days, then they moved us to a new room where they finally admitted the whole resort was having issues and it would take 3 days to resolve. When it finally came back on, it was no different. Our baby monitor showed 32 degrees in the bedroom. They only issued us a credit of $120 US for this inconvenience. Come to find out...our friends stayed in the same suite in 2022, and their AC also did not work the whole week, and they had all of their meals paid for. Food: Was mediocre. Best restaurant is the Asian / Thai one. Go at dusk for a beautiful sunset. Beach: the beach is below the resort at the bottom of a cliff and 4 flights of stares down. There is an elevator but it was broke all week, and we had a baby with a stroller. The beach was also covered in seaweed terribly. Customer service: Concierge team was wonderful, but very disappointed in the lack of compensation for not having AC all week with the customer service team. Overall we will not be back to this resort. Much nicer beaches on the west coast, and newer resorts with working AC …
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
If you’re reading this and choosing between hotels in Barbados, avoid this one! We’ve spread our time between a few in order to see the island and this is low on the list, especially at this price point. The service has been disappointing, despite there being hundreds of staff we weren’t welcomed or directed to the reception (it’s a big place!). When we went to check in it took about 10 uses of the card machine for it to work, we also asked about a few things and none of the staff seemed to know. We were directed to concierge who didn’t seem to know either. The hotel is huge and extremely tired, it looks nothing like the photos. The room really is pretty out dated, the windows are so dusty it’s hard to see out. We were put into a garden room that looks over a carpark.. and an actual crane. The beach would have been the saviour of the experience but it’s covered in seaweed. The seaweed isn’t the hotels fault but it’s how they’ve dealt with it. We weren’t warned when booking, only shortly before so we couldn’t change the booking and it wasn’t dealt with well. We were just handed a letter to read in the room and none of the staff seemed to know anything about the details of shuttle that had been arranged to a different beach which they’ve offered as a remedy. Concierge seemed annoyed when we asked details, the beach they shuttle to us also 45mins away and only runs once a day on 5 days of the week. We booked this hotel is it was meant to be peak Barbados and we’re celebrating a birthday but it’s anything but. You can do a lot better than this one so look around :) …
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
As 'owners' from 2001, returned to The Crane after an absence of four years due to the pandemic - had a blissful two-week stay - it was great to be back. Very pleased with our apartment and the service received, having sampled every restaurant at the resort! The grounds, as usual, were looking magnificent. We love Barbados!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It's a beautiful resort. It has great food, multiple pools and a nearly private beach. The view from our apartment was stunning. Overall we had a really good time but there are quite a few little things that made it not a 5 star and are easily fixable. They didn't give us a welcome drink or any information at checkin (where to find things, that you have to make reservations for dinner, that there is a shuttle to another beach). You could be waiting for over an hour for your food as they take things slow. The supermarket is very very basic and pricey. Our towels were taken away and not replaced leaving us with 1 towel for 4 persons. The air-conditioning wasn't working as they had no parts to fix it. Same for the elevator to the beach, which makes for a steep climb up the stairs (not easy for kids or elderly). Our roomkey stopped working before checkout. All of these are easy to fix but it didn't seem that they cared a lot about it.…
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Date of stay: March 2023
Value
Cleanliness
Service
Room Tip: The apartments with Roof top terrace are brilliant.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This was our first trip to Barbados and first stay at the Crane resort. This resort is so rich in history, We traveled as a group of 20 family members staying in all different room types, all the rooms were clean and well kept. The resort itself is easy to navigate and staff are friendly and eager to help you. All the restaurant we ate at were reasonably priced with good serving sizes. We all had a great time catching up with family there, and would definitely return.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Make sure you visit the restaurant le Shack, it is right beside the resort and you will have a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Crane Barbados, General Manager at The Crane Resort
Responded 2 weeks ago
Dear w8tup4me, Thank you for sharing this lovely review. We are thrilled that you and your family thoroughly enjoyed your stay with us, as this is always our aim. It was certainly our pleasure to host you and we hope to welcome you again in the future. Warmest regards, Chris Forbes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Been here many times over the years but since Hilton took over it seems to not have certain repairs done. It needs a revamp. Staff are good but it lacks attention. The beach which is not anyone’s fault is full of seaweed and impossible to swim in. It’s so disgusting and sad.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Pools are lovely but rooms need renewing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Crane Barbados, General Manager at The Crane Resort
Responded 2 weeks ago
Dear martinev123, Thank you for sharing your feedback, as it is important to us. We are disappointed that your stay fell short of expectations. Please be assured that we have noted your concerns. It was our pleasure to host you and we hope to welcome you for a true Crane experience in the future. Sincerely, Chris Forbes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$210 - $594 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the crane residential hotel saint philip, crane hotel saint philip, crane saint philip, crane barbados, the crane barbados, crane hotel barbados, crane resort barbados
LOCATION
CaribbeanBarbadosSaint Philip ParishDiamond Valley
NUMBER OF ROOMS
306
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Claim Your ListingTHE CRANE RESORT - Updated 2023 Prices & Reviews (Diamond Valley, Barbados)
Frequently Asked Questions about The Crane Resort
Which popular attractions are close to The Crane Resort?
Nearby attractions include Foursquare Rum Distillery (2.6 miles), Bottom Bay (2.5 miles), and Crane Beach (0.01 miles).
What are some of the property amenities at The Crane Resort?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Crane Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Crane Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Crane Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Crane Resort?
Conveniently located restaurants include Cutters of Barbados, Dis Ole House, and Le Shack Restaurant And Bar.
Are there opportunities to exercise at The Crane Resort?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Crane Resort have airport transportation?
Yes, The Crane Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Crane Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Crane Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Crane Resort?
The staff speaks multiple languages, including English and Spanish.