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Tabacon Thermal Resort & Spa

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13 Km Oeste Del Centro, La Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos Costa Rica
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Tabacon Grand Spa
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$379
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in La Fortuna
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
GreenLeaders Gold level
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is located The Spa, which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Horseback riding
Free shuttle or taxi services
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Hot spring bath
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Seating area
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish
5423Reviews158Q+A100Room tips
Traveler rating
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Popular mentions
Melita G wrote a review Jan 23
Santa Rosa Beach, Florida, United States91 contributions21 helpful votes
Tabacon is a top notch resort with top notch employees. When we had a question or needed help, a staff member was always nearby and eager to assist. I noticed that staff always made eye contact and greeted us, housekeepers, landscapers, servers, bus drivers and especially the front desk team. Our room was spotless, the bed and linens very comfortable and we enjoyed a beautiful garden/volcano view. We noticed the first night how quiet it was in our room. We did not hear doors closing, voices of other guests, carts or traffic. Only the birds in the morning. The grounds were beautiful and very well landscaped. The restaurants featured a nice variety and the food was much better than I expected. The cocktails, especially at Shangri La, were creative and well made. We went to the springs each evening and did not find them to be crowded. We rarely had to wait for the bus to and from the springs to the lobby more than 5 minutes. The only missed opportunity for perfection was that we had arranged our transport from Liberia Airport through the hotel (with Jacamar Tours) and somehow our reservation was lost. Fortunately this was quickly resolved. This was the fault of the tour operator and not Tabacon however I recommend if you book transportation through the resort confirm your booking with both Tabacon and Jacamar. I would definitely stay here again and highly recommend this resort to anyone visiting the area.
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Date of stay: January 2022
Value
Location
Service
Room Tip: We were pleased with the Orchid King Room
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Response from Community M, Promocionar at Tabacon Thermal Resort & Spa
Responded 2 days ago
Dear Melita B, Thank you for staying with us and for sharing your wonderful feedback. It's great to hear that you found our staff helpful, our goal is to stand out and ensure each guest has a wonderful experience. We are glad to know you had the opportunity to enjoy our natural hot springs, the delicious culinary experience our restaurants offer, and the cocktails from Shangri La Gardens. We are also happy to hear you had the opportunity to enjoy the majestic views of the Arenal Volcano from our amenities. Please know your concerns about the transportation have been passed on to our team and Jacamar. We appreciate your recommending us and we hope to have you back soon! Best Regards, Marcel Stittner General Manager
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Saleena Avari wrote a review Apr 2020
London, United Kingdom3 contributions2 helpful votes
Hotel's Favorite
My husband surprised me for my birthday and took me to Tabacon and the experience was nothing short of magical. There are so many thermal pools to choose from and you can easily spend your whole day relaxing in bliss. I highly recommend a day out to the Tabacon Thermal Resort and Spa and opt for the lunch buffet if you can.
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Date of stay: March 2020
Location
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1 Helpful vote
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Response from Community M, General Manager at Tabacon Thermal Resort & Spa
Responded Apr 3, 2020
Dear valued guest, Thank you for sharing your review with us. It's wonderful to read you came to celebrate your birthday! We are glad to know you had a 5 star experience during your visit. We appreciate your review and hope to host you again in the near future. Pura Vida, Marcel Stittner General Manager
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ottobahn wrote a review Jan 23
London, United Kingdom78 contributions60 helpful votes
Tabacon is an excellent resort, with slick and seamless service, meticulous housekeeping, and staff that will go out of their way to make things happen. The thermal gardens are amazing, and as a guest of the hotel you will also have access to a secluded (adults only) area. Due to the Hotel being full over NYE, we could only book the orchid room, which regrettably lacks outdoor space and was a little dark, but otherwise perfectly nice. Food is good, the bar is great, and everything is very relaxed, a perfect option unwind at the beginning or end of your CR trip!
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Date of stay: January 2022
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Response from Community M, Promocionar at Tabacon Thermal Resort & Spa
Responded 2 days ago
Dear ottobahn, We're glad you chose our hotel to spend the holidays and appreciate your kind words reflecting on your experience. We are pleased to know you had the opportunity to relax in our natural hot springs and spend time at Shangri La Gardens, our exclusive area. It is also great to know you enjoyed the delicious culinary experience our restaurants offer. We look forward to your next visit! Best Regards, Marcel Stittner General Manager
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chunkyvish wrote a review Jan 23
Solihull, United Kingdom17 contributions32 helpful votes
+1
Lovely hotel, with staff that really go out their way to ensure a memorable experience. You are welcomed with a lovely drink and cool towel and guided to your room. The rooms are easily accessible with a wearable tag which you can use throughout the complex for food and drink purchases. The main highlight of this resort is clearly the amazing thermal springs which a short walk or shuttle away. Lovely hot thermal spring water that oozes away and soothes sore muscles, whilst enjoying a cocktail or two. The resort is a 10/15 min taxi ride to the the nearest town of La Fortuna, they had many restaurants to suit varying pallets (Uber is a cheap option to get there and back!). Overall a great place and a gateway to loads of adventure options in the region.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Use Uber to get into town (La Fortuna)
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Response from Community M, Promocionar at Tabacon Thermal Resort & Spa
Responded 2 days ago
Dear chunkyvish, Thank you for choosing our hotel and for taking the time to share your experience with us. We are more than glad to know you enjoyed our natural hot springs, the delicious cocktails from our pool bar, and our amenities. We would love to host you soon again. Kind Regards, Marcel Stittner General Manager
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Angela L wrote a review Jan 22
North Collins, New York9 contributions2 helpful votes
I really wanted to love this part of our trip to Costa Rica; it was by far the most anticipated (and expensive) part of our vacation. This resort is advertised and marketed as a high-end, luxury meditation retreat and oasis, but is nothing of the sort. It was a huge expense for only a 2-day visit and left much to be desired. Upon arrival, reception staff was efficient and relatively helpful. We had arrived early, but were told we could change clothes to go to the hot springs before getting into our room. Problem was, no one explained that you have to take a shuttle to the main locker rooms. We spent about an hour searching for somewhere to change, then finally found a staff member and asked for help. He directed us to the lobby bathroom, which was being cleaned, so we decided to see if our room wrist band would work (there was only 30 minutes left until we could officially go in and we figured it wouldn't unlock the door if the room wasn't ready.) The key worked; everything in the room was in good order and seemingly ready. We were amid changing into our swimwear when a manager showed up with the cleaning lady. He abruptly asked who let us in; I explained the circumstances that led up to this point, and the fact that our key worked and the room was clearly clean/ready. According to the cleaning lady, she wasn't finished with the room (she was very obviously just bent out of shape that we were there before the official check-in time, even though we were told we could check in early and we kept explaining this.) The manager insisted that she wasn't done and we needed to leave. The best part was the fact that both the manager and cleaning lady assumed that I only speak English - both said some very rude things about my husband and I to each other in Spanish. At this point, we literally had only been at the resort for 90 minutes and I was thoroughly disgusted with how we were treated. I decided to ignore it as best I could, as I didn't want it to ruin our overall experience (after all, we literally just got there.) When we returned to the room later, absolutely nothing had changed. Thought maybe there would be something spectacular waiting, considering the ridiculous fuss that was made and all... So, we decided to try and make the most of the remaining trip. This is a spa resort - there are no playgrounds, waterslides, or anything meant to accommodate kids and yet, they were everywhere. The entire place is sprawling with loud, seemingly unsupervised children (or supervised by negligent, inconsiderate parents that think because they aren't bothered by their obnoxious kids that the rest of us shouldn't be either.) Both mornings, we were serenaded during breakfast to the sound of "Marco, Polo" by a large group of kids in the pool (located right next to the restaurant.) Despite every effort to locate hot springs that weren't overcrowded, they would inevitably become flooded with families with small children who would try to do cannonballs into the pools and/or groups of annoying teenagers. Although there is a designated area for adults that are staying at the resort, it is VERY small and lacks the overall charm, variety, luxury, and general experience of what you expect from such a facility. Overall, I had expectations of this resort that would reflect that which is advertised and got the exact opposite. Between the way we were treated by staff upon arrival and the overabundance of ignorant parents and ill-mannered kids, this trip was a huge disappointment. Spend your money elsewhere, or if you absolutely must see it, just stick to a day pass.
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Date of stay: August 2021
Location
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Room Tip: If you absolutely must visit this resort, just get a day pass.
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PRICE RANGE
$277 - $429 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tabacon grand spa thermal hotel la fortuna de san carlos, tabacon grand hotel thermal, tabacon grand resort thermal, tabacon resort, tabacon hot springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San CarlosLa Fortuna
NUMBER OF ROOMS
105
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Frequently Asked Questions about Tabacon Thermal Resort & Spa
Which popular attractions are close to Tabacon Thermal Resort & Spa?
Nearby attractions include Cabalgata Don Tobias (2.4 miles), Arenal Oasis Wildlife Refuge (4.6 miles), and Arenal Eco Zoo (4.8 miles).
What are some of the property amenities at Tabacon Thermal Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Tabacon Thermal Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Tabacon Thermal Resort & Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Tabacon Thermal Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Tabacon Thermal Resort & Spa?
Conveniently located restaurants include Restaurante Los Rodríguez, La Ventanita, and Red Frog Coffee Roaster.
Are there opportunities to exercise at Tabacon Thermal Resort & Spa?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Tabacon Thermal Resort & Spa have airport transportation?
Yes, Tabacon Thermal Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Tabacon Thermal Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Tabacon Thermal Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Tabacon Thermal Resort & Spa?
The staff speaks multiple languages, including English and Spanish.