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Grand Hotel Helensville

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Grand Hotel Helensville
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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Manukau, New Zealand
Reviewed 3 weeks ago

Takes forever for Bonnie to come to the front desk. Way over priced drinks and the food cooked by a "chef" was dry, burnt or overcooked unless it was fish and chips (that was nice). They should run a fish n chip shop and not a hotel. People steal your stuff from the upstairs fridge. Blankets on beds etc are...

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2Thank vwkiwi
Auckland Region, New Zealand
Reviewed July 17, 2016

Birthday Celebration on first visit to Grande Hotel Helensville, Thank you Bonnie and Wayne for your great hospitality. What a relaxing experience, the good old fashion jute box playing and we could dance too, family played game of pool with the friendly locals, the food was good, we stayed the nite, good clean facilities, had good hearty breakfast in the...

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Thank Linda B
Whangarei, New Zealand
Reviewed March 23, 2016 via mobile

You get what you pay for and we were happy with our stay. Staff were very friendly and helpful, huge bath towels!!! We had a meal in restaurant and enjoyed our time there. Not a huge choice in Helensville and great place for the price. Thanks heaps.

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1Thank CarolLoganSumich
Melbourne, Australia
Reviewed March 7, 2016

I met a work colleague at the Grand Hotel Helensville and we had business lunch there that was very nice - Fish & Chips and Salad. We ate outside in the Courtyard - it was very pleasant. I stayed the night in a queen sized bed upstairs that was very refreshing. I will come and stay again.

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3Thank stanthema88
Sydney, Australia
Reviewed February 25, 2016

We stayed in a large family room that was very clean and quiet. The people in the bar were very friendly and interesting locals. The meals were large and good value. The kids enjoyed playing in the Courtyard and trying to catch the kittens

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5Thank gweilodropbear
Auckland Region, New Zealand
Reviewed January 28, 2016

We stayed at the Grand Hotel in Helensville in December. We had a very nice room that was very quiet. For dinner we ate in the bar - fish, chips and salad - very nice. We also had a few quiet drinks in the garden bar - very pleasant.

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5Thank nzhappyguy
Auckland, New Zealand
Reviewed January 16, 2016

Thanks so much Bonnie and all your workers/buddies for being so accommodating to mum and myself. We came with no expectations and we really enjoyed our stay. Hope the kittens do well....rooms were very clean and beds were comfortable. Bathroom pristine.

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5Thank jennymaryreid
Reviewed December 25, 2015 via mobile

Thank you bonnie, for welcoming me into your beautiful historical establishment. Staff accomodating. Food reasonably priced tasted amazing. Bed i slept in so comfortable and toilets clean. Courtyard beautiful. Open friendly non judgemental environment You can be sure a friend in need is helped indeed in this place. Generous at heart Bonnie make sure you get care that sometimes this...

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6Thank Truthsetmefree
Auckland Region, New Zealand
Reviewed November 11, 2015

I organised a booking for a group of 14 guys on a golf trip. I spoke with Bonnie at least 3 times and emailed 3 times over about 4 months. The hotel has 12 rooms and most of our guys wanted their own rooms - so I arranged a total buyout. About 2 weeks before we arrived I emailed through...

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Thank aspac99
Bonnie J, Front Office Manager at Grand Hotel Helensville, responded to this review

Thanks for that, no other member of the golf group you came with complained, We loved Fawlty Towers.

Reviewed April 5, 2015

I took my partner, son and sons girlfriend to dinner and was highly disappointed. There was the 4 of us and 2 other couples there and it still took us over a hour to get any service. I had to get a menu from another table and we were taken through the back of the bar to even order a...

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6Thank lisapatra
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
Welcome to the newly restored Grand Hotel and Rosso Restaurant. We offer hotel accommodation in Helensville. We have 14 Rooms available for Helensville accommodation.Our restaurant Chef needs to be congratulated for his professional service. We offer a wide range of quality foods and wines.We will be adding two Honeymoon suites shortly, the lounge bar is now open with huge TV screen ideal to watch events. We are creating an outside barbecue area with wood burning pizza oven. Bonnie, Wayne and the team look forward to the pleasure of your company – you won’t find better country hospitality (or coffee) anywhere in NZ.The lounge bar caters to many various groups and live music.If you are looking for accommodation in the Auckland region come and give us a try. The ambiance of The Grand Hotel Helensville is often commented on by our guests. So if you are looking for a place to stay in Helensville come and give us a try.Cheers from Bonnie & the team... ... more   less 

Additional Information about Grand Hotel Helensville

Address: 1 Railway Street, Helensville 0800, New Zealand
Location: New Zealand > North Island > Auckland Region > Helensville
Price Range: $65 - $180 (Based on Average Rates for a Standard Room)
Number of rooms: 14
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Questions & Answers

Here's what travelers have asked, with answers from Grand Hotel Helensville staff and other travelers.
4 questions
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Kalispell, Montana

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Questions? Get answers from Grand Hotel Helensville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take room number 8 and you get to hear everyone go to the toilet all night.”
 of 5 bubbles vwkiwi, 3 weeks ago | Read review
“Large rooms”
 of 5 bubbles 148LindaB, Jul 17, 2016 | Read review
“Any of the large rooms”
 of 5 bubbles stanthema88, Mar 7, 2016 | Read review
“The inside room are quieter.”
 of 5 bubbles nzhappyguy, Jan 28, 2016 | Read review
“Just ask for Bonnie”
 of 5 bubbles salman7945, Mar 12, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question