Sergios Hotel
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Eleftheriou Venizelou 180, Limenas Chersonisou, Hersonissos, Crete 700 14 Greece
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Full view
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Room & Suite (146)
Dining (89)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 11/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 16 in Limenas Chersonisou
Location
4.4
Cleanliness
4.2
Service
4.4
Value
4.2
Travelers' Choice
A modern and inviting hotel, reflecting the culture and sophistication of its cosmopolitan setting, one of the trendiest Mediterranean tourist resort, Hersonissos The comfortable hotel is centrally located in the popular holiday resort of Hersonissos, 28km west of the international airport, close to the beach and all entertainment and sport facilities of the area. The hotel consists of 99 standard double or triple rooms. Service with a Smile makes Sergios hotel unique.
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Property amenities
Free private parking nearby
Free internet
Pool
Bar / lounge
Bicycle rental
Airport transportation
Meeting rooms
Baggage storage
Parking
Public wifi
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Poolside bar
Car hire
Currency exchange
Sun umbrellas
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Room features
Air conditioning
Private balcony
Safe
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, German, Greek
Location
Full view
81Good for walkers
Grade: 81 out of 100
34Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
Eleftheriou Venizelou 180, Limenas Chersonisou, Hersonissos, Crete 700 14 Greece
Name/address in local language
Getting there
Rental CarsSee all Limenas Chersonisou rental cars
602Reviews48Q+A52Room tips
Reviews
Traveler rating
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The hotel is great, very central location and the rooms are nice too!But we can not say enough about the Manager Dimitris and the personnel. They were all fantastic, helpful and kind. We will definately come back!
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
We stayed at the hotel next-door but they share the restaurant, the food was mediocre at best! I appreciate that they have to cater for the tastes of the various nations of the guests but at least label the dishes so we all know what it is. The hotel only does Fully Inclusive the hotel we were in was half board so when it comes to the evening meal if you want a drink to go with it you have to buy one. Every time I have stayed half board before you could at least get a cup of tea or coffee with the meal, you can't even use the water dispenser because they cover it up. Awful 😖
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Date of stay: May 2022Trip type: Traveled
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded yesterday
Dear Lcfcdeil, we thank you for choosing Iro Hotel for your accommodation in Crete and for taking the time to share your review with us. Your comments help us to identify our weaknesses and apply actions to improve them. It is very important for us to have satisfied guests, as this is our primary motivation in keep trying to constantly improve the quality of our services and facilities. We kindly inform you that we follow a fourteen-day buffet menu, by using a high quality of local products and ingredients to all our meals, with great respect to our traditions, as we would like to be proud advocates of the famous Cretan and Mediterranean diet. We regret that the food labels are not in place yet. Please kindly note that all our staff is well trained and available for any questions regarding the preparation of each speciality local or international. Regarding your reference for the drinks payment, we kindly inform you we follow as each hotel in Europe, the international contract regulations where beverages are in free consumption only for AI guests. We wish we had the opportunity to divert your feedback while staying with us, with a special proposal beverage package including mineral water, coffee and various tea flavours consumption in a special price. Once again, we thank you for your contribution and we truly hope to see you again in the near future and provide you with our best services. With kind regards, Athanasakis Dimitris Hotel Operations Manager
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One of the nicest hotels I have visited. I travel a lot around the Europe. But there is all. The super manager of the hotel, very friendly women at the reception, Paula and others as the staff at the restaurant. Every time with smile. Fantastic meals, bufet and drinks. Clean rooms and coridors. This hotel is in the centre of Hersonissos and close to the beaches. And next year? Of course only Sergios Hotel. Welcome with me. :-)))
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Date of stay: September 2021
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Nov 14, 2021
Dear Vaclav K, we thank you for choosing Sergios Hotel for your holidays in Crete and for taking the time to share your review with tripadvisor's travelers. It's a great pleasure for us to know how much you enjoyed our property and how much you appreciated each detail we provide to our beloved guests. Your total satisfaction and your kind words regarding the entire team and our services are highly motivational. We love here in Sergios Hotel, to surprise our guests and to give them something more than what they expect! We are thrilled also to know that you have singled out our hotel among others and you already took the decision to visit us the next year. The entire team is really happy that will have the chance to see and accommodate you once more. With kind regards,
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Best hotel :) We had a great stay at Sergios Hotel this September,we stayed there for 8 nights. Everything was great! Food was delicious,stuff was so lovely and friendly, hotel is near the beach,in thr city centre,so ecerything is very close. We would definetly go there again! I must say that Luigi on the bar is great man and great barmen!He made our holidays♥️ 10 star for him🔝🔝
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Date of stay: September 2021Trip type: Traveled
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Oct 5, 2021
Dear martinaostroski , we are grateful for choosing Sergios Hotel for your stay in Crete. We really appreciate, for taking the time to express your kind review. It's a great pleasure to know that you enjoyed our well-cared facilities, as well as our staff's and Food & Beverage services. The entire team of our Hotel, will be glad to welcoming you back in the near future. With Kind regards
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We moved to this hotel after initially checking into the sister hotel IRO - talk about chalk and cheese! The staff were very accommodating for us 4 'tricky' customers - yes we have high standards but we are no longer teenagers. Demetrius the ops manager went over and beyond to get us great rooms and make sure we were happy. Rooms were bright, spacious and most importantly clean! We were B&B basis and breakfast was typical Med - don't be expecting a fry up (not that you want one there!) but there was a good selection of breads, cakes, fruit, eggs etc - more than enough to set you up for the day. Pool area was clean and pool was lovely to cool down in - handy to get pool towels for 10euro deposit! All staff were polite and friendly. Hotel is on main street and literally 1 min walk from beach and prom areas. Bar in hotel at night was lovely and again staff great. One of our group had a birthday when there and we were greeted with a fruit bowl and wine in our room which was a much appreciated touch. Would we stay there again - Yes 100%…
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: We had 410 and balcony was massive!
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Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Sep 25, 2021
Dear 646maireb, we thank you for choosing Condian Hotels for your accommodation in Crete and for taking the time to share your review. We are delighted to hear how much you enjoyed our facilities and services. Our aim is to provide a carefree accommodation and enhance our guests' experience. We are very happy that your expectations finally have been fulfilled during your stay in Sergios Hotel. We truly hope to see you again in the near future and have the opportunity to provide you once more with authentic Cretan hospitality. With kind regards
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+1
This was my second stay at hotel Sergios, having previously stayed here as a solo traveler in 2019 and having loved it then, this year my wife and I booked a 9 day stay. The hotel staff as always were amazing, friendly and accommodating, the food is plentiful, the room was beautifully clean and far bigger than we expected with gorgeous views of the mountain range surrounding Hersonissos. The hotel is perfectly placed on the high street near all shops and amenities and just 100 yards from the beaches and seafront bars and restaurants. The wonderful reception staff arranged our trip to the fabulous spinalonga island for us and were always on hand for any questions etc that we had. All the restaurant/bar staff including Nikos and Luigi were amazing and so friendly. We will be booking our fall holiday here at hotel Sergio for next year when we return to the uk in a few days. Thankyou Hotel Sergios, we’ve had an amazing holiday and can’t wait to stay with you again next year.…
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Date of stay: September 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Sep 15, 2021
Dear Nick R, we are grateful for choosing Sergios Hotel for a second time, for your accommodation in Crete. Thank you for the time you dedicated in sharing the experience you had with us as well as the Trip Αdvisor’s travelers! We are delighted to know how much you enjoyed your stay with us. Your kind comments concerning our facilities and services as well as our staff’s attitude, make us really happy and it is essential in our constant efforts for excellence. On behalf of the entire, we would like to thank you once again for your generous review. We are looking forward to welcoming you again back the next year! With kind regards
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My friend and I stayed at sergios and we would recommend this if you are women as very safe area, right in the centre of shops,bars, restaurants and close to the beach. Nikos in the restaurant was lovely and reception staff helpful. We did have a problem on our first night when the hotel didnt have a room for us and we were sent to another hotel, however apart from the inconvenience, a taxi was paid for both ways and the process was efficient. The food was adequate, plenty of salads and fruit, however show cooking area was quite poor as were desserts, and potatoes tepid, but on the whole, was edible
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Date of stay: September 2021Trip type: Traveled
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Sep 14, 2021
Dear EnglandMrsC, thank you for choosing Sergios Hotel for your stay in Crete. We are grateful for all your kind comments in regards to our location as well as our helpful and kind staff. Our team does its best to meet our honored guests' requests & needs. Regarding your mention for your accommodation the first night, we apologise for any inconvenience caused to you, as it was an isolated and unfortunate incident. Once again, we thank you for your contribution. It was a great pleasure meeting you and we hope to see you very soon! With kind regards
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It is best hotel in Greece, i been in Hersonissus many times. In this hotel i was relaxed, there is best staff, good cook, nice dining room and very good food. Hotel is clean and tidy. All staff is so friendly, it is like in home.
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Review collected in partnership with this hotel
Date of stay: August 2021
1 Helpful vote
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Sep 7, 2021
Dear Sherlysoo, We are grateful for choosing Sergios hotel for your accommodation in Crete. Firstly we would like to thank you for taking time to share your review on Tripadvisor. We are thrilled to know how much you enjoyed your stay in our property and how much you appreciated each detail we provide for our guests. Your total satisfaction and your kind words regarding our entire team and our facilities are highly motivational. We are looking forward to welcoming you again in your next trip to Crete and offer you another memorable holiday experience. With kind regards
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We were staying in SH in July 2021. All was good. Rooms spacious. We had even some sea view from our balcony. Restaurant was PERFECT. White fish almost daily, nit fried but cooked in the most healthy way. A lot of tasty vegetable dishes. No heavy fat in cooking. Cake tubes with egg-white cream were delicious! All cooked with love and care. Our teen enjoyed coke and fries. Our baby liked the pool. The staff was truly following COVID rules, checking that all wear mask and gloves in the restaurant. The beach is close and is somehow a sand beach (not fully stone plate). The best value for money!!!!
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Aug 4, 2021
Dear xdf2021, We thank you for choosing Sergios Hotel for your accommodation in Crete. We also thank you for your excellent review on Tripadvisor, regarding our cuisine and the healthy way of cooking as well as the protection measures that we follow for Covid - 19 pandemic in our property. We are very happy that your expectations have been fulfilled regarding our property's facilities during your stay. We are looking forward to welcoming you back! With kind regards,
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3 star hotel with 5 star service. Clean rooms, good housekeeping. Friendly, helpful staff on the reception and in the restaurant also. For the management the feedback is very important. I would offer this hotel to everybody who want to have a nice holiday on a good price in Crete.
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Date of stay: July 2021Trip type: Traveled
1 Helpful vote
Helpful
Response from Dimitris Athanasakis, General Manager at Sergios Hotel
Responded Jul 28, 2021
Dear Jzoltan, We are grateful for choosing Sergios hotel for your accommodation in Crete. We are really happy for your kind comments concerning our facilities and our personnel quality of service.Meeting our guests' expectations is very crucial to us, and everybody in our team is working in order to achieve this goal. We truly hope to see you again in the near future and have the opportunity to provide you once more with authentic Cretan hospitality. With kind regards
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PRICE RANGE
$29 - $110 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteHeraklion PrefectureHersonissosLimenas Chersonisou
NUMBER OF ROOMS
94
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Claim Your Listing Frequently Asked Questions about Sergios Hotel
Which popular attractions are close to Sergios Hotel?
Nearby attractions include Idolio (0.1 miles), Saloon (0.07 miles), and Silver Studio (0.3 miles).
What are some of the property amenities at Sergios Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sergios Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sergios Hotel?
Yes, free private parking nearby is available to guests.
What are some restaurants close to Sergios Hotel?
Conveniently located restaurants include Karavi Cafe Bar Restaurant, The Grill, and Coffee Island.
Are there opportunities to exercise at Sergios Hotel?
Yes, guests have access to a pool during their stay.
Does Sergios Hotel have airport transportation?
Yes, Sergios Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sergios Hotel?
The staff speaks multiple languages, including English, German, and Greek.
Are there any historical sites close to Sergios Hotel?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (6.8 miles).
Does Sergios Hotel have any great views?
Yes, guests often enjoy the mountain view available here.