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Sergios Hotel

Eleftheriou Venizelou 180, Limenas Chersonisou, Hersonissos, Crete 700 14 Greece
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Traveler (504)
Room & Suite (116)
Dining (84)
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About

#4 of 15 hotels in Limenas Chersonisou
Location
4.4
Cleanliness
4.2
Service
4.4
Value
4.2
Travelers' Choice
A modern and inviting hotel, reflecting the culture and sophistication of its cosmopolitan setting, one of the trendiest Mediterranean tourist resort, Hersonissos The comfortable hotel is centrally located in the popular holiday resort of Hersonissos, 28km west of the international airport, close to the beach and all entertainment and sport facilities of the area. The hotel consists of 99 standard double or triple rooms. Service with a Smile makes Sergios hotel unique.
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Property amenities
Free private parking nearby
Free internet
Pool
Bar / lounge
Diving
Hiking
Airport transportation
Photo copier / fax In business center
Parking
Internet
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Poolside bar
Billiards
Evening entertainment
Patio
Table tennis
Taxi service
Baggage storage
Concierge
Currency exchange
Shops
Sun deck
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Private balcony
Refrigerator
Cable / satellite TV
Extra long beds
Bath / shower
Safe
Telephone
Wardrobe / closet
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Mountain View
Languages Spoken
English, French, Russian, German and 2 more

Location

Eleftheriou Venizelou 180, Limenas Chersonisou, Hersonissos, Crete 700 14 Greece
Name/address in local language
Sergios Hotel
716Reviews67Q+A78Room tips
Traveler rating
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pat2586 wrote a review Apr 10
7 contributions5 helpful votes
Hotel reception main bar pool bar and pool are the high points staff friendly especialy LUIGI in the main bar top man Girls on meals really friendly now the downside ROOMS beds so uncomfortable toilet too small could hardly turn around water all over floor had to use towels to soak up water looks like they are spending a lot of money on improvements but need to make guests comfortable and this starts with the rooms but apart from that had a really good stay would fo back but rooms have to be better
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Date of stay: April 2024
Value
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Location
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Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: Remember it is 3star but even in a 3star i would exspect a good nights sleep
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Justin M wrote a review Apr 2
1 contribution
Arrived yesterday all the staff are so friendly especially Luigi the bar man. The pool area improvements are great. The food has been really nice with plenty of choice. Our room is one of the newly decorated ones. Weather is fantastic for time of year not a cloud to be seen.
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Date of stay: April 2024
Value
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Service
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jandyo57 wrote a review Jan 2024
Birmingham, United Kingdom6 contributions1 helpful vote
Great hotel staff friendly food really good always fresh and plenty of it ,even if you ask for fresh eggs you get them Great situated beaches good and bus routes jump on one and go to agios Nicolas beautiful place xx 40 minutes on the bus
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Review collected in partnership with Jet2holidays
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diane Nixon wrote a review Oct 2023
Liversedge, United Kingdom5 contributions4 helpful votes
+1
Excellent hotel staff are lovely. We were sceptical after reading some of the reviews, but it is very good. Our room is very spacious with a fridge. large balcony, very clean. The food is great, plenty of choice for all tastes. Drinks are great and staff are more than helpful.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Trev wrote a review Oct 2023
Nottingham, United Kingdom7 contributions2 helpful votes
Let’s put this into context. It cost less than half of our usual Turkish 5*, and we got 10 nights AI instead of 7. So there are limits in what is given. But - it’s spotless throughout, and the staff are helpful (Nicos especially so). But remember - it’s a budget! Didn’t like being dropped off in the dark with a 50yd walk to the hotel with cases, but that’s not really the hotel’s fault. Going home is less of a hassle as you’re familiar with the surroundings by then. Check in was a breeze and our room was more than adequate. The 2 beds pushed together made it feel like a large queen. We’d got a spare single too. Balcony was small but usable & the bathroom was small but the shower was better than some hotels I’ve used in the UK. Towel changed every 3 days was fine. Room cleaned every day. I would have preferred to have extras such as aircon included in the holiday price rather than paying for it on arrival. Just felt a bit Ryanair’esque. Not expensive though. Remember - it’s a budget! Self service for beer, wine, coffee & soft drinks I actually like - less queues at the bar. The food is limited, but for a 3*, they really try to vary things, and the salads, bread, cheese, fruit etc., always give one something to fall back onto. Not once did we think that there was nothing for us. Remember - it’s a budget. We didn’t do any exploration apart from walking along the seafront, which was nice. But we spoke to people that had been on quite a few excursions and enjoyed them. So there is plenty to do it seems. Sunbeds easy to get. Never missed out on our favourite spot. The small pool is ok. The artificial grass meant no burnt feet in the heat of the day. No entertainment, but that suited us. Remember - it’s a budget. What worries me most about this place is that because the walls are so thin and the corridors echo, and some rooms overlook the road, it could be a bit of a lottery as to how peaceful the rooms are. We were fine, but a group of drinking mates or a disruptive family or two nearby, & you might be in for disturbing nights. But …. Remember (yes you’ve got the message by now). They sorted ya a late check out which was really useful and got us an extra day by the pool. Again, really helpful staff. Would we return? Probably not as the World is large and there’s many more places to see. But if a deal popped up as good as the one we got this time. Well, who knows?
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Date of stay: October 2023Trip type: Traveled as a couple
Room Tip: Get a room away from the road. Don’t leave without having the feta cheese. Say hello to Nicos for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear Companion66113389926, Thank you for taking the time to provide a detailed review of your recent stay at our hotel. We appreciate your feedback and your perspective on the value of your experience. It's great to hear that you found the hotel spotless throughout and that our team members, were helpful during your stay. We understand that choosing a budget-friendly option sometimes comes with certain trade-offs, and we're grateful that you've acknowledged this. Your observations regarding the room, its cleanliness, and the amenities are appreciated. We understand that some guests prefer having extras like air conditioning included in the holiday price, and we will consider such feedback for the future. Our self-service approach to beverages is designed to minimize wait times, and we're pleased that it worked well for you. We strive to provide a variety of food options, to ensure our guests have something to enjoy. We appreciate your feedback about the surrounding area and the excursions available. Your insights will be helpful to future guests looking for things to do. We're glad we could accommodate your late check-out request, and we're happy that it provided you with an extra day by the pool. It's wonderful to hear that you would consider returning if another great deal came along. We hope to have the opportunity to welcome you back in the future, should your travels bring you to the area once more. Thank you for your valuable feedback and for choosing our hotel for your stay. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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352lynneg wrote a review Oct 2023
Gateshead, United Kingdom21 contributions19 helpful votes
+1
We are here now and all I can say is the negative comments are a load of rubbish!! The food is immaculately presented! We have not had a bad meal! Breakfast was delicious. Scrambled eggs nice and fluffy, and lots of others things! Lunch and evening meal are lovely always meats, salads, pasta, rice and a lovely selection of breads and olives. The pizza oven was on today and the pizzas were outstanding. The rooms are clean and and the beds are so comfortable and have a mattress topper for extra comfort. This is a 3 star not 5! If you want a 5 star pay the price. The staff are amazing. Luigi the barmen is fantastic! The receptionists are wonderful and on arriving late we were given a lovely meal and drinks at 12am. The hotel is very relaxed and the amenities are 5 minutes and the harbour around 10 minutes walk. Lots of bars and lovely restaurants nearby. We have travelled far and wide all over the world and I can honestly say it’s a lovely friendly hotel so please don’t listen to idiots. You won’t regret coming here!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Chill and relax!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear 352lynneg, Thank you so much for your wonderful and positive review! We truly appreciate your kind words and the time you've taken to share your experience with us. We're delighted to hear that you've enjoyed your stay at our hotel. We take pride in presenting immaculate food and a wide variety of delicious options for our guests. It's fantastic to know that you had a great dining experience with us, from breakfast to lunch, and even the outstanding pizzas. Clean and comfortable rooms are essential for a pleasant stay, and we're thrilled you found your accommodations up to your expectations. We appreciate your kind words about our Team Members, and the late-night meal and drinks you received, mean a lot to us. We're thrilled that you had the opportunity to explore the local area, and we're grateful for your recommendation. Once again, thank you for your kind words and for choosing our hotel. We look forward to hosting you again in the future. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Antonia K wrote a review Oct 2023
2 contributions
Very clean rooms in the center of Limenas!The staff very hospitable and polite!Delicious breakfast and even nicer the meals with variety in both food and sweets. I was excited about souvlakia which they were making at that time!Perfect hygiene in the hotel pool.Great evening with traditional dances,we had an amazing time!10/10!!!
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: do not hesitate to contact the staff! ask about the day trips, they are nice experiences!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear H8890ZQantoniak, Thank you for your amazing review and the fantastic rating! We are delighted to hear that you had a wonderful experience during your stay at our hotel. We take pride in our commitment to cleanliness and hospitality, and it's heartwarming to know that you found our rooms clean and our staff hospitable and polite. We're thrilled that you enjoyed our delicious breakfast and the variety of meals, including the souvlakia which you found exciting. Maintaining the highest standards of hygiene at our pool is a top priority, and we're pleased that you had a great experience there. The traditional dance evening is always a highlight for us, and we're glad you enjoyed it. Thank you once again for your kind words and the perfect rating. We look forward to welcoming you back for another fantastic stay. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ejsacrb1992 wrote a review Oct 2023
Scarborough, United Kingdom19 contributions8 helpful votes
Where to start! Just don’t waste your money! The hotel has 2 positives. 1) the location very central to everything you need. 2) Luigi the barman and the gentleman who checked us in late at night he couldn’t do enough for you. Unfortunately that’s the positives done. All the other staff can’t even crack a smile. All inclusive what all inclusive? The food really is near enough inedible. Breakfast, the sausages are awful the bacon isn’t even bacon it’s like thin cheap ham that’s been put in a pan, eggs are like rubber. Fruit full of flies. Meant to be on till 10.30 but they’re clearing away at 20 past, late breakfast from 10.30 till 11 that’s just toast not even any fruit and that’s all put away at 10:45. Milk is lumpy so I wouldn’t be pouring that in my cuppa or on my cereal. Lunch, looked at it once didn’t bother even trying it. Dinner absolutely terrible! We’ve had raw chicken and raw pork in our week of staying here. Half of the dishes don’t have labels on so you have no idea what you’re eating so if you have allergies please be carful because you’re just playing Russian roulette with what you’re putting on your plate. Tried asking the 2 chefs behind the counters what things are and you just get looked at and told to eat it it’s nice, I have to disagree. The chef cooking the meat keeping his temperature probe in his pocket then putting it straight into the meat is A) unhygienic and B) probably the reason the meat is raw as it won’t be giving a true reading out of his pocket straight into the meat. Puddings. All look different but taste the same. Same as the ice cream it’s all tasteless and just different colours. Had a chocolate brownie thing one night it was still frozen. Snacks. A dried up sandwich and dried up bit of fruit that’s getting mauled by flies isn’t my idea of a snack.. The only thing out of the food that’s ok is bread! We’ve had to eat out a lot just to get some decent food and not feel ill. Drinks stop at 11 then you have to pay for everything and then they’re ridiculous prices. You’re better off going out somewhere with some atmosphere and the drinks are cheaper and nicer. Beer tastes watered down, spirits I’d say are definitely watered down and taste rancid. We told one of the waitresses the syrup had gone on one of the soft drinks and she said well go get get it from the bar then. Rooms nothing like pictures on the travel sites broken switches and plugs that’s just dangerous right next to my head where the bed was. Air conditioning you have to jam open with a pice of cardboard for it stay open and work. Light fittings full of dust. Bathroom floods every time you have a shower there ls no non slip mat in the shower so that’s a death trap. The door hits the toilet when you open it and the toilet is crammed in a comer with the sink so if you’re taller than 5ft good luck sitting on the toilet comfortably. Balcony not worth having it’s that small. Cleaners are meant to change towels and bedding every 4 days we’ve had one fresh towel between 2 of us and the bedding not changed once we know this for sure as one of the sheets has holes in it and they’ve been there since we came. And not sure they know what a duster or clean mop is. We asked for the beds to be split into twin beds and for some extra pillows had to wait 2 days and still had to ask again for the pillows gave up asking them to split the beds or even to give me the sheets and I’d do it my self. The fitted sheets don’t fit the bed so you can’t tuck the bottom sheet in to stop it coming off while you’re asleep so you end up sleeping directly onto a very stained soiled mattress topper. Had to ask for toilet roll twice at reception because cleaners never left any. The pool is very small the steps to get in and out are very unstable so this maybe difficult for some users. The slope to and from the pool is just dangerous when it’s wet someone is going to fall and really hurt themselves. The outside of the pool is Astro turf and gets ridiculously hot so please watch if you are walking round with nothing on your feet it will burn you. We don’t have kids so didn’t bother us but there’s nothing here for kids there was a few children there who were very bored. Over all an experience we don’t wish to re live and won’t be returning or recommending the hotel to anyone. Such a shame as Hersonisos is a lovely place and Is lovely holiday destination just don’t stay here. As someone from a hospitality background I have no idea how this place is open never mind have 3 stars
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Date of stay: October 2023
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear Ejscarb1992, Thank you for sharing your feedback, which we have reviewed thoroughly and discussed with you in person, on the day of your checkout, as you have only reported those issues one day before leaving, not giving us the chance to rectify the situation during your stay. We would like to address your concerns: Food and Dining: While there weren't any reports or evidence substantiating your claims, we appreciate your input, which helps us continually assess and enhance our services and facilities. Please be aware that we take food safety very seriously, and our services adhere to strict HACCP regulations and guidelines. We take pride in offering a diverse daily menu with various sauces for pasta and rice to cater to different preferences and flavors. Maintenance and Cleanliness: We apologize for any maintenance issues you encountered, even though again there were no reports during your stay. It is vital for us to maintain our property to the highest standards. We encourage guests to report any issues to the front desk immediately for prompt resolution. Your concerns will be investigated further to ensure we maintain our standards. Amenities and Entertainment: Your comments regarding the pool area and safety concerns are valuable. We will assess these areas to enhance safety and guest experience. We are genuinely sorry to hear that your stay did not meet your expectations, and we appreciate your detailed feedback. We take guest feedback seriously, and your input will contribute to our ongoing efforts to improve our services. We would be more than happy to try and provide you with a better experience, should you decide to give us another opportunity in the future. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex B wrote a review Oct 2023
4 contributions
+1
Well where to start with this hotel!!!!!!! If you’re thinking of coming here on an all inclusive basis genuinely save your money and pay a bit more for a great hotel……. Coming from a hospitality and travel back ground this is by far the WORST hotel I have ever stayed in. Let’s start with some positives; The location- very central for everything including public transport. Staff- Luigi was brilliant behind the bar the rest not so great. Let’s talk negatives- Noise- the noise you hear and get woken up By at this hotel is insane. Food- numerous nights of our stay raw chicken and pork, very pink and made me ill. The food was that boring and the same we spent hundreds during our stay just to eat out as it was so horrendously bleak. Maintenance- non existant first room Allocated broken plug and light socket. It took 2 days to get a room move and reception couldn’t have cared less. Rooms don’t match the advertisement on holiday websites, balconies ridiculously small, dust in communal areas and general cleanliness dire. Cleaners- supposedly towels and bedding change every four days didn’t happen, when it did eventually happen the bins weren’t emptied, room not dusted and generally lacksy daisy. Twice the only reason the bin was emptied was because I emptied it myself.. Extra charges- 6 euros per night for air Conditioning 10 euros pool towels Drinks- be careful the hotel operates two Menus at the bar, one all inclusive very limited and only free until 11pm and all the decent stuff is to pay. The quality of the drinks are horrendous.
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Date of stay: October 2023
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Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear alexbH1259QV, We appreciate your feedback and want to address your concerns during your recent stay at Sergios Hotel. Regarding the noise issue, we would like to mention that due to our central location, there is a possibility of some noise, which is often beyond our control. We've taken your food feedback seriously. Please know that our kitchen adheres to HACCP regulations and guidelines, ensuring food safety. Our menu is designed with variety in mind, including different options like pasta and rice, each accompanied by different sauces. This provides alternative choices for our guests to mix and match according to their preferences while preserving the authentic Greek and Cretan cuisine. We're sorry to learn about the maintenance issues you mentioned. Kindly note that due the hotel's occupancy, we weren't able to move you earlier than that. In regards to cleaning, as per our records, there was nothing been reported to our reception desk. Maintaining high standards of cleanliness and general maintenance is of utmost importance to us. Please feel free to bring any issues to our attention during your stay so that we can address them promptly. We understand that the additional charges, such as those for air conditioning and pool towels, may have been unexpected. To provide transparency, these charges are clearly outlined in the terms of our all-inclusive package. Please note that drinks on all-inclusive are served from 11:00 till 23:00, after that time, everything else is payable with extra charge. Your feedback is essential for our continuous improvement. If you decide to give us another opportunity in the future, please do not hesitate to contact our management team during your stay should any issues arise. We'll be more than happy to assist in making your stay more enjoyable. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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suzanne m wrote a review Oct 2023
Birmingham, United Kingdom17 contributions7 helpful votes
We had a standard room which was comfortable and clean ..the bathroom was rather small and could have done with some shelving for toiletries but all in all okay. The staff were very helpful and friendly and everyone spoke excellent English.could have done with more umbrellas round the pool which was lovely.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: The beach near the hotel is very small and has 20 steps down to reach it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Condian Hotels, Owner at Sergios Hotel
Responded Oct 29, 2023
Dear suzannem287, Thank you for sharing your experience with us. We're delighted to hear that you found value in your all-inclusive stay. Your feedback about the room and bathroom size is duly noted, and we appreciate your input on the need for more poolside umbrellas. We are committed to enhancing our guests' experience, and your comments will be taken into consideration. Should you choose to stay with us again in the future, we will do our best to make your stay even more comfortable and enjoyable. We look forward to welcoming you back for another pleasant visit. If you have any additional comments or suggestions, please don't hesitate to share them with us. Your feedback is invaluable in our efforts to improve our services. Best Regards, Georgios Katrinis A.Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$44 - $142 (Based on Average Rates for a Standard Room)
LOCATION
GreeceCreteHeraklion PrefectureHersonissosLimenas Chersonisou
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SERGIOS HOTEL $29 ($̶4̶8̶) - Updated 2024 Prices & Reviews - Limenas Chersonisou, Greece

Frequently Asked Questions about Sergios Hotel
Which popular attractions are close to Sergios Hotel?
Nearby attractions include Silver Studio (0.3 miles), Idolio (0.1 miles), and Saloon (0.07 miles).
What are some of the property amenities at Sergios Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sergios Hotel?
Top room amenities include air conditioning, a refrigerator, and blackout curtains.
What food & drink options are available at Sergios Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sergios Hotel?
Yes, free private parking nearby is available to guests.
What are some restaurants close to Sergios Hotel?
Conveniently located restaurants include White Lion, The Grill, and Karavi Cafe Bar Restaurant.
Are there opportunities to exercise at Sergios Hotel?
Yes, guests have access to a pool during their stay.
Does Sergios Hotel have airport transportation?
Yes, Sergios Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Sergios Hotel?
The staff speaks multiple languages, including English, French, German, Italian, Russian, and Greek.
Are there any historical sites close to Sergios Hotel?
Many travelers enjoy visiting Megali Vrisi (Great Fountain) (6.8 miles).
Does Sergios Hotel have any great views?
Yes, guests often enjoy the city view available here.