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Lanes Hotel

374 reviews
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Traveler (82)
Room & Suite (19)
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Overview
  • Excellent68%
  • Very good24%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“dvd player”(7 reviews)
“beautiful hotel”(12 reviews)
“lounge area”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Lanes Hotel
Special Rate: £160 (GBP)
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (374)Write a Review
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Traveler rating
243
84
19
9
2
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LanguageEnglish
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243
84
19
9
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All reviewsdvd playerbeautiful hotellounge areathe main housemini barnew buildingfood is excellentthe penthousevisited this hotelsaturday nightsmall villageseparate buildingpowerful showerbusiness tripspa facilitiesmain courseroom was large
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1 - 5 of 357 reviews
Reviewed 3 days ago via mobile

Every time we have stayed we have been very happy with the hotel. We were also upgraded to an apartment one time free of charge which was a lovely gesture. Food is spot on also. The apartments give mostly Lovely views of the estate and...More

Thank ChazaMillwall
Response from Shaun W, Owner at Lanes HotelResponded yesterday

Excellent. I am so glad you enjoyed your stay. We hope to see you again soon.

Reviewed 3 weeks ago via mobile

I recently visited with a friend for afternoon tea. The hotel on first appearance is very acceptable. The staff are friendly and helpful. We had booked ahead and were expected. The tea comes on a three tier stand. There are sandwiches, scones and small cakes...More

Thank wykeabbas2014
Response from Shaun W, Owner at Lanes HotelResponded 2 weeks ago

Really nice to hear that you enjoyed Afternoon Tea at Lanes. We appreciate your review and I'm pleased that you will return in January. Happy New Year to you!

A TripAdvisor Member
22
Reviewed 4 weeks ago via mobile

Booked the Lounge for my mother's Wake. Been here before for my father's wake. The service was exceptional then and was no different this time. The setting was perfect, the Lounge couldn't be better. Welcoming, warm and a real fire. Staff were excellent, friendly and...More

2  Thank A TripAdvisor Member
Response from Shaun W, Owner at Lanes HotelResponded 4 weeks ago

Thank you for writing such a nice review. I am pleased that our team looked after you well at such a difficult time. We hope to welcome you back under happier circumstances.

Reviewed November 19, 2017 via mobile

Visited today for afternoon tea it was my first visit. Lovely looking place & can't fault the cleanliness etc. However once our food & first drinks had been served we did not receive any service from the 3 ladies working. No one once came to...More

Thank EmFinn
Response from Shaun W, Owner at Lanes HotelResponded November 24, 2017

Thank you for taking the time to write a review. I am sorry that we didn't deliver our usual service standards when you visited, it really is disappointing and I can only apologise. I will speak to each of the team on duty that afternoon...More

Reviewed November 7, 2017

My boyfriend and I visited this hotel for their ‘Spa Pamper Break’ as a treat for ourselves. The booking for this was relatively easy, however we didn’t receive any confirmation details to say it was booked. When we arrived all the staff were very welcoming...More

Thank emilyn742
Response from Shaun W, Owner at Lanes HotelResponded November 9, 2017

Thank you for your review. I am sorry that the staff didn't make you aware of the £10 supplement for steaks. This is clearly printed on the menu but we should also make guests aware before ordering. I am sure you understand that it is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Minibar
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$166 - $327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
$166 - $327 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveler (82)
Room & Suite (19)
Dining (7)
Hotel & Grounds (54)
Bathroom (8)
Questions & Answers
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cecetou
September 10, 2014|
AnswerShow all 3 answers
Response from Often_disappointed | Reviewed this property |
It has the Leisure Suite, which includes a spa with a sauna, Jacuzzi and "experience shower". There is also a gym but no pool.
2
Votes
Room Tips
"Didn’t see the rooms in the annexe but the one we had was delightful as it overlooked the garden."
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"All rooms are lovely"
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"They all seem to be good rooms"
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"Nice rooms but expensive for what it is"
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