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All reviewsdvd playerbeautiful hotellounge areathe main housemini barnew buildingfood is excellentthe penthousevisited this hotelsaturday nightsmall villageseparate buildingpowerful showerbusiness tripspa facilitiesmain courseroom was large
Every time we have stayed we have been very happy with the hotel.
We were also upgraded to an apartment one time free of charge which was a lovely gesture.
Food is spot on also.
The apartments give mostly
Lovely views of the estate and...More
Response from Shaun W, Owner at Lanes HotelResponded yesterday
Excellent. I am so glad you enjoyed your stay. We hope to see you again soon.
I recently visited with a friend for afternoon tea. The hotel on first appearance is very acceptable. The staff are friendly and helpful. We had booked ahead and were expected. The tea comes on a three tier stand. There are sandwiches, scones and small cakes...More
Response from Shaun W, Owner at Lanes HotelResponded 2 weeks ago
Really nice to hear that you enjoyed Afternoon Tea at Lanes. We appreciate your review and I'm pleased that you will return in January. Happy New Year to you!
Booked the Lounge for my mother's Wake. Been here before for my father's wake.
The service was exceptional then and was no different this time.
The setting was perfect, the Lounge couldn't be better. Welcoming, warm and a real fire.
Staff were excellent, friendly and...More
2 Thank A TripAdvisor Member
Response from Shaun W, Owner at Lanes HotelResponded 4 weeks ago
Thank you for writing such a nice review. I am pleased that our team looked after you well at such a difficult time. We hope to welcome you back under happier circumstances.
Visited today for afternoon tea it was my first visit.
Lovely looking place & can't fault the cleanliness etc.
However once our food & first drinks had been served we did not receive any service from the 3 ladies working.
No one once came to...More
Response from Shaun W, Owner at Lanes HotelResponded November 24, 2017
Thank you for taking the time to write a review. I am sorry that we didn't deliver our usual service standards when you visited, it really is disappointing and I can only apologise. I will speak to each of the team on duty that afternoon...More
My boyfriend and I visited this hotel for their ‘Spa Pamper Break’ as a treat for ourselves. The booking for this was relatively easy, however we didn’t receive any confirmation details to say it was booked. When we arrived all the staff were very welcoming...More
Response from Shaun W, Owner at Lanes HotelResponded November 9, 2017
Thank you for your review. I am sorry that the staff didn't make you aware of the £10 supplement for steaks. This is clearly printed on the menu but we should also make guests aware before ordering. I am sure you understand that it is...More