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Best Western Hotel Cristallo

Via Cisa 1/E, 46034 Cerese di Virgilio Italy
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Guests1 room, 2 adults, 0 children
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Traveler (89)
Room & Suite (53)
Dining (16)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Best Western Hotel Cristallo is situated just 5 km from the exit A22 Mantova SUD and 5 km from the city centre. Renewed in 2009, outdoor parking place, free wi-fi connection, restaurant and bar. Ideal for business travel with fast check out, business point and meeting rooms. Also tourist and families are welcome, easy access to the city centre by public transport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Bicycle rental
Airport transportation
Business Center with Internet Access
Banquet room
Parking
Free internet
Wifi
Public wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Meeting rooms
Solarium
BBQ facilities
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Desk
Minibar
Flatscreen TV
Extra long beds
Bath / shower
Housekeeping
Room service
Safe
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 1 more
561Reviews1Q+A5Room tips
Traveler rating
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Popular mentions
We chose this hotel because is close to Mantova city center, only a few minutes drive. Comfortable bed, nice clean room. Average breakfast. Pool is nice, but the bar at the pool was closed, it woukd be good to have some coffee or drinks available.
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Myself and my wife have just returned from your Best Western Hotel Cristallo in Mantova where we stayed for 1 night between the 8th - 9th August instant. We found the Hotel had all the facilities we are accustomed to expect from your hotels, but found one particular detail that seems to be recurring - the unavailability of Coffee/Tea making facilities in the room as advertised. We only found a Kettle, 1 Teabag and several Sugar sachets!? Otherwise, it is excellent value and good for stop-overs in long journeys by car and 10 miutes drive from city centre in Mantova.
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Review collected in partnership with Best Western
Response from Eugenio G, Proprietario at Best Western Hotel Cristallo
Responded 4 weeks ago
Good morning Cassar. The rooms give the possibility to prepare hot drinks ready in the room as described. For traditional cafeteria services you can always find what you need at our well-equipped bar.
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This hotel was perfect for us. The a/c was great(it was very hot when we visited).The breakfast was very nice. The room was large and clean.And there was a nice pizzeria very near ..by as well as a smallish supermsrket.I did not use the pool..but those who did seemed to enjoy it. Our room had a bare cement floor..I assume this will be fixed up one day.personally I was not bothered.
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Response from Eugenio G, Proprietario at Best Western Hotel Cristallo
Responded 4 weeks ago
Thanks for your review :) We hope to see you soon in out hotel in Mantua.
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I appreciated the initiate services provided by your front desk staffs namely "Nana M" . I spoke no Italian language at all and at her initiation, she assisted me in making a booking with an Italian restaurant and penned down the menu for me. She was so nice that she made computer record so that "Anna F" in the next morning knew everything and took immediate follow-up action according . Their services released me much of my stress as a visitor in Italy. I also appreciated the warm smiling face of "Victoria" too. Their service were impressive. I enjoyed much in my stay with the hotel.
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Response from Eugenio G, Proprietario at Best Western Hotel Cristallo
Responded Jul 2, 2019
Thanks Henry, we hope to see you soon!
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The hotel was welcoming and clean however the air conditioning units in the room did not work and the heat in the room was overwhelming and made it uncomfortable to sleep as with the windows open the main road which is busy and noisy is right outside. The bathrooms was ok everything worked but could do with a update as was very old but still worked and the lighting was dull and made it difficult to shave. To finish a positive the breakfast hade a good variety form cooked breakfast to fresh fruits and yogurt. And lots of fresh juices and coffee. I personally would not choose to return unless the bathrooms was updated and air conditioning fixed.
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Response from Eugenio G, Proprietario at Best Western Hotel Cristallo
Responded Jul 2, 2019
Thanks for your review. We'll adjust the defects you've reported to us as soon as possible.
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Previous
PRICE RANGE
$62 - $128 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLombardyProvince of MantuaCerese di Virgilio
NUMBER OF ROOMS
65
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