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Protea Hotel by Marriott Ondangwa

Main Street, Ondangwa Namibia
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Guests1 room, 2 adults, 0 children
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Traveler (22)
Room & Suite (14)
Dining (2)

About

Location
Cleanliness
Service
Value
Protea Hotel by Marriott(R) Ondangwa - An Oasis in the Cultural Heartland of Namibia. Protea Hotel by Marriott(R) Ondangwa is situated in the cultural heartland of Namibia, approximately 92km from the spectacular Etosha National Park in the far north of the country. Represented by most government ministries and financial institutions, Ondangwa cultural experience offers informal markets and a host of experiences for all to enjoy. Protea Hotel by Marriott(R) Ondangwa offers all GUESTS air-conditioned and en-suite rooms, as well as satellite TV and coffee/tea making facilities. Stay in and lie by the pool or take a walk in the garden. After a long day at the office or exploring the town, return to out Chatter's Bar which offers a banquet buffet and carvery meals, as well as barbecues on request.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Outdoor pool
Free breakfast
Airport transportation
Conference facilities
Meeting rooms
Parking
Free internet
Wifi
Paid wifi
Internet
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Shuttle bus service
Car hire
Fax / photocopying
BBQ facilities
Baggage storage
Non-smoking hotel
Shops
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bridal suite
Non-smoking rooms
Suites
Family rooms
Air conditioning
Room service
Safe
VIP room facilities
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
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74Reviews0Q+A11Room tips
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Popular mentions
We had an unplanned trip to the north on Friday afternoon when unforeseen conditions caught us up and we had to sleep 🛏 at Protea for a night. When arrived there was no electricity but we got help as quick as possible after a long way of driving from Windhoek all we had to do is to have a rest. The best day we had our breakfast 🥞 and we continued with our journey to Ruacana Falls. We had a nice stay though.
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Probably one of the better hotel in this remote environment. Great effort by staff to be hospitable and welcoming. Enjoyed their scrumptious breakfast. I would think the rooms are due for a timely refurbishment.
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I stay in Ondangwa. Several times we went to Protea restaurant. Every time I promised myself not to go there any more. First of all tables are often dirty, tablecloth with stains. But the worse is personal’s attitude. It seems like they have only one waiter. That waiter always look at us like with anger. He is not frandly at all. I feel like he wants us to go away and not come back any more. The waiter doesn’t no how to talk to customers at all. We always feel not comfortable in protea restaurant
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This hotel is horrible - a complete shocker. From booking to check out, a nightmare of poor customer service. No one was at reception when we arrived, the rooms are old and poorly maintained, rusting taps, stuffy carpets, old washed out curtains, and furniture from the 1980's!! The restuarant service is slow as they are poorly staffed. One untrained waitress was on duty. We waited 45 minutes for our meal ....and low amd behold the food was terrible. I will never stay at this hotel ever again, or at least not until management makes a conscious decision to do some serious upgrades to the property. It's not worth the rates they charge and is serious damaging the Marriot brand. I hope they take this review seriously.
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This is the first and hopefully the last time I judge a hotel like this. It started allready as we checked-in. After a 15 minutes wait we asked the pregnant lady that was sitting in the office next to the reception if there was someone available to help us. She had seen us coming in, but apparently did not want to help us. When we showed her our voucher, she looked at it like an alien came out of it. After looking at it for more then 3 minutes, we asked her if something was wrong. She didn't answer. She was staring at the computer and the voucher and all our questions stayed onanswered. She was humming a bit, but didn't talk. After ten minutes of staring at the computer, we got our room key from her. Al the time she did not say a word. At any moment we thought seriously that she couldn't talk. The pool was absolutely not clean en the sunbeds…...you could immediately go to the hospital with back problems. In the evening at dinner it was a big chaos in the restaurant. There was a group of 14 and everything that they ordered: they didn't get. Our food was also not the food that we ordered, but the chaos was so big that we eat it. Drinks flew through the restaurant and the waiter started to panic more and more. Drinks were served at the wrong tables and we were told that they did not have a specific drink (peppermint liqueur}, while we allready saw it behind the bar. So we ordered the drink ourselves at the bar. The breakfast was good, but the "egglady", was sitting so umotivated behind the counter, that we were afraid to order something. There was only one good thing in this hotel and that was the exit. Never, ever again this hotel.
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PRICE RANGE
$66 - $88 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Pandu Ondangwa
LOCATION
NamibiaOshana RegionOndangwa
NUMBER OF ROOMS
67
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