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Hacienda Puerta Del Cielo Eco Spa

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Camino de los Bueyes, Nimboja #2 Masaya, Masatepe 42600 Nicaragua
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Traveler (483)
Room & Suite (81)
Dining (58)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hacienda Puerta Del Cielo Eco Spa
Updated 04/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
4.7
Cleanliness
4.9
Service
4.9
Value
4.7
GreenLeaders Silver level
Discover a green mountainside paradise in beautiful, sun-kissed Nicaragua. "Hacienda Puerta del Cielo Ecolodge & Spa" borders a protected national rainforest, teeming with colorful flora and fauna. Imagine yourself relaxing in a tropical pool overlooking a peaceful lagoon or meditating in a breezy hammock on your own private veranda. Explore the natural environment of our exclusive -adults only- boutique hotel and enjoy Ecotourism in luxury!
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Hiking
Walking tours
Airport transportation
Public wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Swimup bar
Poolside bar
Spa
Full body massage
Massage
Baggage storage
Concierge
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Safe
Minibar
Extra long beds
Bath / shower
Seating area
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
436Reviews9Q+A100Room tips
Traveler rating
  • 396
  • 24
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  • 6
  • 3
Time of year
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Popular mentions
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jill s wrote a review Jan 2018
2 contributions
To start, I've never done a Trip Advisor review before. My husband and I are pretty extensive travelers - so, shame on me as we rely on trip advisor like so many others of you. The reason I finally put fingers to pad is because Hacienda Puerto El Ceilo is a must stay Eco Hotel while you visit Nicaragua! The owner and host - JC is an extremely interesting, knowledgeable and just a great personality to hang out with.my husband and I nicknamed him "the most interesting man in the world :) ". He is full amazing stories and history of the country if you are interested to learn. He and his wonderful staff are like a family and they immediately welcome you to be a part of their family! The location of the hotel (and all of its casitas) over looks lake Mayssea, and you are
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Date of stay: January 2018
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Sean G wrote a review Jan 2018
9 contributions3 helpful votes
Cannot recommend this place highly enough. It is unmatched in its beauty and peacefulness. JC and his staff are truly incredible and accommodating. Never have we had the luxury of being somewhere so remote and so well taken care of. Only regret is that we didn't stay longer.
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Date of stay: January 2018
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janetalawrence wrote a review Jan 2018
Brooklyn, New York7 contributions3 helpful votes
My fiance and I stayed here for three nights a few days after New Year's. J.C. was a super attentive owner-host, and his local staff were amazing. The room was simple, comfortable and clean, and our casita's outdoor shower and private hammock were big bonuses. It was a bit of an adventure getting to the Hacienda, as we took a taxi there from the Managua airport, and the driver wasn't entirely familiar with the route, but we made it by using Google maps for most of the way, and then for the last few kilometers he relied on local directions, because Google's directions bring you off course on the final turn. But once we arrived we were greeted with a delicious welcome drink, friendly fellow guests who gave us the lay of the land, and really caring staff members who took pains to
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Date of stay: January 2018
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brianmanuelginsburg wrote a review Jan 2018
Kinnelon32 contributions43 helpful votes
The staff, property and food are great. The hotel only sleeps about 14. Linda and JC, the owners, couldn't have been more accommodating to our needs. We had a nice room, our son a smaller nice room. JC had given up his own room for several days to accommodate one of our fellow guests. You can interact with other guests or stay to yourselves, your choice. Our experience over 5 days with 2 groups with diverse interests was awesome. We ( 2 middle aged adults, one mid-twenties son) enjoyed dining, touring and drinking with our fellow guests, who were primarily American, Canadian or South American during our stay. The hotel offers tours to all local attractions. The staff is young and friendly. They go out of their way to make you feel welcome, Carlos and Adriane in
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Date of stay: January 2018
1 Helpful vote
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Paul J wrote a review Dec 2017
7 contributions1 helpful vote
What a beautiful remote romantic little get away. A perfect retreat for rest and relaxation. A lovely complex of about 5 or 6 guest rooms mean this is a brilliant spot for getting away from it all. Staff are all wonderful and attentive. We had a delayed flight and only landed in Managua past midnight but they were smiling and ready to greet us and drive us to the resort. Apart from swimming, resting in hammocks and enjoying the delicious authentic food cooked on site; there are great trips to be had. We enjoyed visiting Grenada, going boating and feeding bananas to monkeys, the superb rainforest and going swimming in a local lake. JC has made something very special here. He even put together a party for us the night before we left. If you come here you will not be
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Date of stay: August 2017
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Denis G wrote a review Dec 2017
2 contributions
A great place with an amazing view, I was with some friends and my girlfriend few weeks ago to enjoy the pool which can be enjoyed during the afternoon preferably In my opinion is a great place with an excellent kitchen
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Date of stay: December 2017
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Response from HdaMgmnt, Gerente at Hacienda Puerta Del Cielo Eco Spa
Responded Dec 27, 2017
Thank you for visiting us at Hacienda Puerta del Cielo! We hope you will come again!
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Andrés L wrote a review Dec 2017
4 contributions
Is a awesome pleace , a unique experience and excellent attention, excellent rooms and amazing scenery and a delicious food. This pleace is in Masatepe, Nacargua, I hope to come back soon and enjoy my vacation.
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Date of stay: December 2017
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Response from HdaMgmnt, Propietario at Hacienda Puerta Del Cielo Eco Spa
Responded Dec 25, 2017
The whole team at Hacienda Puerta del Cielo thank you for visitng us! We are glad you enjoyed your stay.
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Racandee wrote a review Dec 2017
Brooklyn, New York11619 contributions135 helpful votes
+1
Looking at a map you would think this place in the town of Masatepe and in an urban area. Instead, it is very, very remote, providing remarkable views of not only the very, very active Volcan Masaya, but also the lake of the same name and the surrounding national park. The common areas are all open air and provide a very relaxed atmosphere in addition to those views. The service is excellent and attentive, though some patience is required as the staff are young and though they do a great job and are very professional, they are still working on their English. The food is very, very good and they did an excellent job of accounting for my wife's dietary requests. It's definitely worth the splurge to get the honeymoon suite with its direct access to the pool. Speaking of
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Date of stay: November 2017
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Response from HdaMgmnt, Owner at Hacienda Puerta Del Cielo Eco Spa
Responded Dec 12, 2017
Thank you very much for visiting us and taking the time to leave us a review. We are glad you had a good time at the Hacienda and had a chance to enjoy our vistas, food and service. Our young team are very enthusiastic about their jobs and enjoy meeting people very much from around the world. Besides English they are learning other languages to attend to the needs of our Guests. Thank you very much for your visit and hope you will share your experiences with friends so they have a chance to visit Nicaragua and our little piece of Paradise!
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GuevaraR wrote a review Dec 2017
Azle, Texas55 contributions13 helpful votes
+1
I found this resort in Travelzoo. Once booked, I contacted the hacienda about our reservation. Linda responded promptly and with great amount of detail on our itinerary. :) We arranged for the hacienda to pick us up from the airport. Adrian was our driver and is very friendly, efficient, and professional! :) When we arrived to the hacienda we were greeted friendly by Oscar and given a delicious welcome drink with rum. Then we were taken to Casa Linda, the honeymoon suite. The room is well appointed, rustic, and has a deck with pool entrance. It is NOT completely private, so close your curtains ! Lol. If there is people in the pool area, they can see you in your deck and room. But it has great access to everything else. We never had to turn on the A/C. We opened all the
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Date of stay: December 2017
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Response from HdaMgmnt, Owner at Hacienda Puerta Del Cielo Eco Spa
Responded Dec 9, 2017
Thank you for taking the time to write a review! We appreciate your kind words regarding our staff and the Hacienda. We all strive to provide top notch service to make sure you have a memorable time at the Hacienda. As you know, we send a Welcome Letter asking our Guests for any food requirements, which you responded with your husband requirements. The chef was remained about his requirements and somehow she still missed it. I apologize for the confusion. We provide complimentary meals for all of our Guests while on the premises. We do not operate a Restaurant and as you have noted, we are in a secluded area and there is no other dining choices nearby. Our menu is Nicaraguan with an international flare. We do not add to much spice to the meals as most of our clients are not use to spicy condiments. We thank you for your feedback and hope that will return in the future! We will have a different menu for both of you! Glad you enjoy your stay in our little piece of Paradise!
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Keith G wrote a review Nov 2017
Nashville, Tennessee13 contributions18 helpful votes
Our stay here was fantastic. The service was even more fantastic. The guys, Oscar and Adrian, were very nice, professional and helpful. I even had a flat tire and they both changed the tire for me. I highly recommend their Masaya Volcano tour. You really shouldn't be driving on your own at night outside of Managua. It is a bit of a drive to Masaya. You risk accidents and getting seriously lost. We were the only ones on the tour and it was very relaxing. We went to the Masaya market and it was nice to leave our purchases securely in the van with Adrian. He got us to the volcano, dinner and back to the hotel safely and very pleasantly. He was in no rush at all. if you drive there, you must have a 4 wheel drive!! The Road into the hacienda is a bit rugged but is a great entrance!
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Date of stay: November 2017
2 Helpful votes
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Response from HdaMgmnt, Owner at Hacienda Puerta Del Cielo Eco Spa
Responded Nov 29, 2017
Hi Keith: I am glad you had chance to stay in our little piece of Paradise... even if for one night only! Thank you for you kind words about our staff! They are indeed top notch! Hope you will come back with even more friends in the future. Regards JC
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PRICE RANGE
$149 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda puerta del cielo eco hotel masatepe
LOCATION
NicaraguaMasaya DepartmentMasatepe
NUMBER OF ROOMS
8
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