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Hacienda Puerta Del Cielo Eco Spa

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Camino de los Bueyes, Nimboja #2 Masaya, Masatepe 42600 Nicaragua
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Room & Suite (73)
Dining (51)

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Discover a green mountainside paradise in beautiful, sun-kissed Nicaragua. "Hacienda Puerta del Cielo Ecolodge & Spa" borders a protected national rainforest, teeming with colorful flora and fauna. Imagine yourself relaxing in a tropical pool overlooking a peaceful lagoon or meditating in a breezy hammock on your own private veranda. Explore the natural environment of our exclusive -adults only- boutique hotel and enjoy Ecotourism in luxury!
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Full view
Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Airport transportation
Spa
Baggage storage
Public wifi
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Swimup bar
Poolside bar
Concierge
Currency exchange
Non-smoking hotel
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Private balcony
Safe
Minibar
Extra long beds
Bath / shower
Seating area
Clothes rack
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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HOTEL CLASS
HOTEL STYLE
Hidden Gem
433Reviews9Q+A100Room tips
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Virginia S wrote a review Jan 2020
Genoa, Italy2 contributions
This place slows your heart beat right down and fills it with beautiful vistas, good (and abundant!) food and comfort. On top of that we were welcomed by the kindest people. Carlos and the other guys went above and beyond to make our stay special, including rescuing us when we got our car stuck on a difficult road (make sure you ask for the best way to go to and from the hacienda by car!). The owner Don Juan is the most charismatic host, he really makes you feel at home and welcomed, has a ton of life experience to share, great hospitality and warmth. We were sad to go away and hope to be back, hopefully with friends and family!
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Sally M wrote a review Jan 2020
42 contributions17 helpful votes
There's a lot to like about this place, but I think it might do better to market itself differently in order to meet expectations. First the good: the setting is quite nice, and unlike many spots in Nicaragua it was clearly built for the view, which encompasses Masaya volcano and the lagoon that's below. Service was attentive and friendly the entire time - they were certainly paying attention and doing what they could to make sure we had a good time. Everything was clean and pleasant. The staff really is bilingual, and it's overall a nice place to spend a quiet evening. That said, it seems as though it markets itself as an upscale, private, once-in-a-lifetime destination. It's possible that it was closer to this before the crisis began, but now it seems more suited for midrange family fun for one night than a boutique, multi-day experience. The website says no children allowed outside a short summer season; there were children of all ages everywhere when we went in January. I like kids just fine, but it's different soaking in an infinity pool meditating on the views vs getting splashed as a bunch of kids cannon balling and chasing each other and frolicking through the small pool. The website says it's open to guests only, but now they (understandably. given the economic situation, but still should be updated) solicit day guests to come use the pool and facilities alongside the overnighters. I hate to harp on the pool, but it's really the only activity, and it's advertised as having a swim up bar but the bar is totally abandoned. The cabins are fine and comfortable, but they're more rustic than upscale. Views are blocked by foliage and architecture, and they're all very close to one another so if you happen to have a neighbor, you'll hear all the doors opening and closing and comings and goings. The food was fine given that it was included in the price, but I would much rather cook for myself - steak was much tougher than what you'd find at any decent roadside stop, coffee was instant and cold, and overall it was worse than what you'd receive in an average Nicaraguan restaurant. I do want to point out that my review would be much different if the place were significantly cheaper and marketed itself as a rustic getaway, vs. a $300/night, once-in-a-lifetime experience (again, it does seem as though the service was more targeted towards the upscale audience, just not the facilities). I really like going to places like this and they and absolutely have their place; they just need to be honest with their clientele about what to expect.
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Date of stay: January 2020
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Alexander P wrote a review Jan 2020
Cambridge, United Kingdom934 contributions241 helpful votes
The place is small and beautiful, built very well out of good natural materials. The food is simple (chicken, etc) but done very well, tamales at lunch on Saturday were amazing. The attitude of staff was curios. Getting hot water to work required multiple reminders and 40 minutes to solve. You need to specifically ask for it every time you want to use it. The first day the staff refused to clean our room, remarkable as we were the only guests staying. A scorpion climbed into un unmade bed and bit one of us in the middle of the night, which was unpleasant. It took us a while to find the offending creature, hidden in a blanket. Later during the stay a sensible English-speaking manager arrived and things worked better. When driving from airport you need to go to Masatepe and all the way until the end of the road, ignore google maps.
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Date of stay: December 2019
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Valery wrote a review Dec 2019
1 contribution
I stayed here with my friends and we all loved this place, amazing view, excellent facilities and the staff was very gentle and very helpful, im planning to come back for my next vacations, amazing!!!!
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Date of stay: December 2019Trip type: Traveled with friends
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Response from HdaMgmnt, Gerente at Hacienda Puerta Del Cielo Eco Spa
Responded Jan 2, 2020
Thank you for your kind words and we are Happy you had a great time at the Hacienda! Hope to see you again .
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Dpolla wrote a review Dec 2019
New York City, New York2 contributions
We traveled in Nicaragua for two weeks and decided to end our trip in a luxurious resort. The Hacienda was everything we imagined and more. Even before we arrived, the owner JC called and messaged to confirm our flight information and make sure we had everything we needed for our arrival. We were picked up from the airport by Oscar right on time and we arrived to the beautiful Hacienda grounds. We were welcomed by Carlos with a DELICIOUS drink and our room - the Linda honeymoon suite - was perfect. We also took a tour with Oscar to the nearby artisan market in Masaya and then to the active Masaya volcano. Oscar was great and he took care of everything. In the Hacienda, Carlos took care of all our needs and beyond. Carlos is one of the nicest people we met on our trip in a country of incredibly kind people. We stayed in many locations around Nicaragua and the Hacienda was simply the best. Highly recommended!
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Date of stay: December 2019Trip type: Traveled as a couple
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Response from HdaMgmnt, Gerente at Hacienda Puerta Del Cielo Eco Spa
Responded Jan 2, 2020
Thank you Dan! We really appreciate your comments regarding the service, food, drinks and our exclusive Casitas! We would like to thank you for coming to the Hacienda and enjoy the need of the year party! It was great to talk to you!
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PRICE RANGE
$138 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hacienda puerta del cielo eco hotel masatepe
LOCATION
NicaraguaMasaya DepartmentMasatepe
NUMBER OF ROOMS
8
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Frequently Asked Questions about Hacienda Puerta Del Cielo Eco Spa
Which popular attractions are close to Hacienda Puerta Del Cielo Eco Spa?
Nearby attractions include Masaya Volcano National Park (3.9 miles), Laguna de Apoyo (4.5 miles), and Mirador de Catarina (4.5 miles).
What are some of the property amenities at Hacienda Puerta Del Cielo Eco Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Hacienda Puerta Del Cielo Eco Spa?
Top room amenities include a minibar, air conditioning, and a desk.
What food & drink options are available at Hacienda Puerta Del Cielo Eco Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hacienda Puerta Del Cielo Eco Spa?
Yes, free parking is available to guests.
What are some restaurants close to Hacienda Puerta Del Cielo Eco Spa?
Conveniently located restaurants include La Nani Cafe, La Cazuela de Don Nacho, and Kaffe Cafe Restaurant.
Are there opportunities to exercise at Hacienda Puerta Del Cielo Eco Spa?
Yes, guests have access to a pool and a sauna during their stay.
Does Hacienda Puerta Del Cielo Eco Spa have an airport shuttle?
Yes, Hacienda Puerta Del Cielo Eco Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Hacienda Puerta Del Cielo Eco Spa?
Many travelers enjoy visiting El Coyotepe Fortress (4.1 miles) and Mercado de Artesanías de Masaya (2.9 miles).
Does Hacienda Puerta Del Cielo Eco Spa have any great views?
Yes, guests often enjoy the mountain view available here.