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TRS Cap Cana Waterfront & Marina Hotel

Boulevard Fishing Lodge, Cap Cana, Punta Cana 23000 Dominican Republic
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About

#77 of 1,566 hotels in Dominican Republic
Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.2
Travelers' Choice
TRS Cap Cana Waterfront & Marina Hotel is a luxury hotel located in the most exclusive part of Punta Cana, on the east coast of the Dominican Republic and just 10 minutes from the international airport. The rooms and facilities at TRS Cap Cana Waterfront & Marina Hotel are specially designed to offer the full adults-only experience, with a total of 115 luxury suites offering spectacular views from a private balcony, 24-hour room service, private check-in, and a 24-hour personal assistant. All stays at TRS Cap Cana Waterfront & Marina Hotel include our exclusive Infinite indulgence® service and access to massages and treatments at the Zentropia Palladium Spa & Wellness centre. The wide selection of top-quality beverages and exquisite dishes takes “all-inclusive” to a new level.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Aerobics
Free shuttle or taxi services
Secured parking
Pool / beach towels
Outdoor pool
Private pool
Yoga classes
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Charming
Languages Spoken
English, Spanish
Hotel links
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Location

Boulevard Fishing Lodge, Cap Cana, Punta Cana 23000 Dominican Republic
TRS Cap Cana Waterfront & Marina Hotel
3203Reviews626Q+A100Room tips
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Sightseer581875 wrote a review Today
1 contribution
Our experience at this place was excellent. Very clean, relaxing, great food and extremely friendly staff. Special thanks to Juan Luis Melo and Natalie for their attention and making sure that we were always happy with our food. We strongly recommend this place and will definitely go back.
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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LoveTheBeach wrote a review Jan 2022
Guelph, Canada122 contributions180 helpful votes
Hotel's Favorite
My husband and I stayed at the adult only TRS Cap Cana resort from December 13-17, 2021. We also did a 4 day trip here in November. We combined both our trips with a stay at their sister resort in Punta Cana, TRS Turquesa/Grand Palladium Punta Cana. First I'll give you some information about the area of Cap Cana. Cap Cana is located on the most eastern part of the Dominican Republic and is 10 minutes from Punta Cana International Airport. The whole Cap Cana area is essentially a gated community because in order to gain access to Cap Cana, you must pass through security. Notable features of this destination include the Jack Nicklaus signature golf course, Punta Espada, ecotourism adventures, international fishing tournaments, luxury yachting charters, polo fields and a natural theme park called Scape Park. Upscale resorts are also in Cap Cana and this includes the adults only TRS Cap Cana. As well, once you arrive at TRS Cap Cana, they have their own security at the entrance as they do at all TRS resorts. Our first experience with TRS Cap Cana was back in October 2019 when we were staying at it's sister resort, TRS Turquesa in Punta Cana. If you are staying at TRS Turquesa you may come to visit TRS Cap Cana and vice versa as long as you pay for your own transportation. The exception to this is if you are staying at TRS Cap Cana and you book to see the Chic Cabaret dinner show at TRS Turquesa, then transportation is provided by the resort. More about Chic Cabaret will follow. Back in 2019 we booked return trip transportation between the two resorts with Dominican Plus who provides private transfers and excursions. It was cheaper to book the transfer with Dominican Plus rather than using a taxi. It's about a 25 minute drive between the two resorts. TRS Cap Cana is a boutique type resort with 115 luxury suites. Most of these suites are ocean view. It's a perfect resort if you're looking for some rest and relaxation. Because of the size of the resort, the attentive staff are able to provide amazing personalized service. A Butler is assigned to you and the Butler will touch base with you through WhatsApp. The Butler will look after your dinner reservations, if you need anything for your room or if you have any issues. We were in a junior suite swim up room in Building 4. We were able to see the sunrise right from our swim up patio and we had sun until 5 pm each day. The room was well appointed with a king sized bed, couch and table with two chairs. As soon as you walk into the room there is a large walkin closet. Inside the closet there were lots of hangers, two bathrobes with slippers, a set of drawers for clothes storage and a safe. The closet had a door as well so you could even store your empty suitcases in there making your room look nice and tidy. There is a little area in the room where there is a Nespresso machine, a coffee maker, ice bucket, coffee mugs and a fridge which had juice, Sprite, Coke, Orange Fanta, Presidente beer, peanuts, chips and a chocolate bar. This gets refilled each day. Housekeeping kept our room very clean every day. When you're out in your swim up pool, you can get drink service as well. Servers/Bartenders walk around to check on you. If you don't see someone then just take a quick walk to the Gaia Pool Bar and let them know. It's so easy to stay away from people at the resort if you wish by having a swim up room. The washroom area in our room had large walk in shower, double sinks and there was a separate toilet area. There are also swim up rooms in Building 1 and these are the most private away from the main pool area. Buildings 2 and 3 have swim up rooms and they have all day sun. If you like to do a few activities, the POP (People of Palladium) team of Charley and John can keep you busy. There is a list of daily activities posted near the main pool. Some of the activities offered were Spanish classes, aqua fit, yoga, pilates, pool volleyball, bachata and salsa lessons. But if you choose, you can even just lounge by the main pool and listen to the great music around the pool. There is a nice swim up bar at the main pool as well. There is another large pool not too far away that is a little quieter. I should mention as well that the bartenders do come around the pool areas to see if you need drinks. Even when we were at our swim up room pool, they always came around to see if we needed any beverages. There is a small beach area at the resort where there are loungers and bali beds. However if you'd like to visit a large beach and have a nice long walk, the resort provides a shuttle over to Juanillo beach which is 5 minutes away. The shuttles leave the resort at 10 am, 11 am and 1 pm and the shuttles returning to the resort are at 3 pm and 4 pm. If you decide you want to stay longer at Juanillo Beach, then you can also take a taxi back to the resort for $3 US and there are taxis always at the parking lot area here. The resort provides you with towels on the shuttle and we just brought some water and a couple of beers in a soft sided cooler bag that we had packed in our suitcase. There is a small area of orange lounge chairs at the beach for use by TRS guests. Food and drinks are not provided by the resort at Juanillo Beach but you can purchase a $15 voucher at the resort so you can have lunch at a certain cafe there. There are also public washrooms in the area which were very clean. All the food we had at the resort was delicious. Make sure you download the Palladium Hotel Group app before your vacation because you will need it to access the restaurant menus. Breakfast is served at Capricho Restaurant. There is a small buffet with some hot food, pastries, bread, cold meat and cheese. There are disposable gloves at the beginning of the buffet so you put on the glove and serve yourself at the buffet. You can also order off the menu - omelettes, pancakes and things like that. We ordered off the menu for each breakfast. On some days for lunch, the pool grill was open so you could just have your lunch around the pool. The grill had hamburgers, sausage, chicken skewers and chicken wings. If you want to go for more of a lunch, Helios is open for lunch each day. There was a lot of great food options there for lunch. We enjoyed the hamburgers and philly cheese sandwiches there. There are four dinner restaurants at the resort: El Gaucho, Izakaya, Helios and Tentazione. As well one evening, we enjoyed a Dominican menu which is served on certain nights at Helios restaurant. Some nights two restaurants were open and other nights there was one restaurant open but we never felt that we didn't have enough choices of food as the menus are quite extensive. El Gaucho is a steakhouse, Izakaya is Japanese, Helios is Mediterranean and Tentazione is Italian. Make sure you try the pizza at Tentazione as it's prepared in a clay oven. We enjoyed all our meals at these restaurants. Don't forget to visit Piacere Coffee Shop which is located off the lobby. I believe it's open during the day until 6 pm and they have a great variety of hot and cold cappuccinos, frappuccinos, lattes, etc. There is a small spa there at the resort where you can use some indoor water tubs and outside there is a private pool area. It's great for relaxing and you can also book massages and other spa services there including hair services. As well there is a small gym on site. When we were at the resort, sunset was just before 6 pm and around 5 pm we would go for a nice walk along the boardwalk. You can access it behind Helios restaurant. You could walk for about a mile or so if you wanted. At that time we would sometimes see the charter fishing boats coming in with their catches. We were also to see the sunset from this area each evening. The Christmas lights and decorations around the resort were very nice. Lots of white lights wrapped around the palm trees. It was very festive. In the evening either the Sports Bar or Aurum Lobby Bar was open. Make sure you see the mixologist bartender who sometimes had a table set up in the lobby area. He made amazing drinks! Many of us would sit out in the outdoor area just outside the lobby bar and some nights there was a DJ set up and on other nights there was karaoke happening. Above I mentioned Chic Cabaret, which is a three hour entertainment and dinner show, is put on by very talented singers, dancers and performers. The show is at TRS Turquesa in Punta Cana and if you reserve a ticket for the show, you pay a $35 reservation fee. Transportation is provided if you are going to the show. We have been to Chic Cabaret at other TRS resorts in Riviera Maya and Costa Mujeres. When we went to see Chic over at TRS Turquesa, I felt that this was the best of all the Chic shows we have seen. I highly recommend that you go to see the show as it is worth every penny. On our last breakfast there at Capricho, we were surprised with our table all decorated with flower petals and balloons hanging from our light above us. Mimosas were waiting on the table. We were greeted by all our favourite servers and then we were brought a beautiful looking fruit plate with all the fruit cut up in very nice designs. It was lovely. We then ordered our breakfast from the menu. It was a very nice treat and the couple next to us asked us if it was our anniversary. We joked and said I think they are celebrating because we leave today and then we won't be bugging them anymore LOL! Maybe it’s not part of your culture, but we are from Canada so tipping is part of our lifestyle. We allocate a certain amount of money for tipping while we are on vacation. If you are comfortable with this, please do tip for good service when you are there – housekeepers, bartenders and food servers. These people really do work very hard and very long hours. One other thing I would like to mention is where guests are supposed to wear masks/face coverings. Please remember the pandemic is not over but is picking up again with the new variant. Basically guests are to wear masks in all public areas. Put your mask on when walking into the lobby area, until you sit down and are ready to have your drink. Guests are to wear their masks when walking into the restaurants and once seated the mask can be removed. Guests are to wear a mask when going up to a bar for a drink. Obviously around the pool area and in the pool they are not required but if getting a drink at the swim up bar, please keep your distance from the bartender. Staff always wear their masks wherever they are working whether it be inside or outside in the heat. Please show them the same respect and wear your mask when approaching them in the lobby area or even just going up to the bar to order a drink. I was dismayed to see some people not following these simple rules. In conclusion, we had a fantastic stay at TRS Cap Cana and many staff members made it memorable for us: restaurant servers Manuel, Gregory, Adonis, Domingo, Adam and Jairo were fantastic along with POP team members John and Charley. Sabrina was the wonderful hostess at the restaurants. We also really liked Felix who bartended at the Aurum Lobby Bar. He remembered us from November and made us some great minibeer and chocolate cake shooters. I also need to mention our housekeeper Yanelis. She was excellent and kept our room spic and span. We walked past her in the hallway the day after we arrived, said Hola to her and went into our room. Within about 20 seconds she knocked at our door and we got lots of hugs as she realized who we were and that we had been there in November. A special thank you as well to Luis and Napoleon who were wonderful to us during our stay as well. TRS Cap Cana truly has a great team of staff members. We will be coming back to visit TRS Cap Cana again some time this year. If anyone has any questions they'd like to ask about the resort, feel free to send me a direct message through my profile here on Trip Advisor.
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
42 Helpful votes
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Response from Napoleon Luzardo, Other at TRS Cap Cana Waterfront & Marina Hotel
Responded Feb 13, 2022
Thank you for sharing your experience at TRS Cap Cana Hotel and contributing to the constant improvement of our service. We are pleased to confirm that your stay with us has been completely satisfactory and that you have taken home a beautiful memory. We work every day to turn customers into fans. We hope you will give us the opportunity to welcome you back at TRS Cap Cana Hotel. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pvangan wrote a review Yesterday
Pickering, Canada2 contributions
This is the resort for relaxation, and meeting like-minded travellers who just want to have every whim fulfilled while enjoying gorgeous weather, eating great food and drinking by or in the pool. Special shoutout to our butler Sigfredo for being awesome, Jose Luis, Francisco and the bar staff, Manuel and Natalie at the restaurants, and all the others who made our stay so enjoyable - we’ll be back!
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Candie wrote a review Nov 2023
6 contributions
Not a 5 star; barely 4 stars. Our initial 5 night stay was cut short to 18-19 hours for the following: **Poor room accommodations - Basic and clean enough room but coffee machine and phone didn’t work and toilet seat was too short so that the rim was exposed, both the back and front! - The bed was so hard, it was uncomfortable for sleeping. - The AC panel did not work so you were either freezing or hot, there was no setting the temperature to cool a certain reading. **Subpar food: The grill by the bar served us burnt chips and two hot dogs (just the meat) when asked for nachos ordered and showed from their menu also in Spanish. Unbelievably disappointing dinner at Helios. Medium steak was served barely warm, despite the restaurant opening under an hour before we sat down. It was prepared well done, so tough and over cooked it was inedible. The “fresh catch '', which was a lukewarm salty small piece of steamed grouper covered in what tasted like canned store bought salsa. The grilled veggies were out of a frozen bag. Unreachable room service that had to be called by us or the desk manager about 5 times collectively. Even with extremely limited options (hamburgers, two salad options and a dessert) they did not get the order right. Once we finally got the second order the burger was burnt and inedible, but also barely warm. How is this possible? A warm dry burger that was just ordered? **Unresponsive, inexperienced, and far too casual staff The hotel failed to answer phone calls, emails and messages from the 3rd party's message portal to book golf packages, spa appointments and excursions (all mentioned on their website). They were also unknowledgeable or changed the offerings (golf partnership, transportation to other properties WHICH IS NOT FREE, etc) moments after receiving promo blasts about them. After calling room service 3 times, we had to call front desk for help. They asked to call us back and then when he did, he addressed me as "hey lady”. This was so off-putting and unprofessional Lastly but most importantly, the hotel is now refusing to answer calls from the 3rd party booking agent to release the refund for the remaining nights. This was promised to us upon our departure by the manager on duty Ezequiel. He assured us "no problem" and that he would confirm but has been skillfully dodging accountability. Just don't book here.
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 2 days ago
Dear Guest. Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service. We sincerely regret that we did not live up to your expectations on this occasion. We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests. We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chyaire B wrote a review Nov 2023
2 contributions
+1
I have the best experience ever there. My butler (Maria) was Amazing and i wanted to take her home. When I had any issues Maria took care of it. Maria made sure my room was decorated for my birthday!
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Date of stay: November 2023
Value
Location
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Trip type: Traveled with friends
Room Tip: This is an wonderful hotel!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 3 days ago
Dear Guest!!! Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you. We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
charl0ttew0rthy wrote a review Nov 2023
Atlanta, Georgia1 contribution
Overall the visit was good. We enjoyed the service because of the quality of service. The hotel was very relaxing. The beach was not attractive enough to visit. The spa service could be much better as it relates to meeting the request of the customer.
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 6 days ago
Dear Guest!!! Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you. We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2sides2everystory wrote a review Nov 2023
4 contributions1 helpful vote
Unfortunately the negative reviews for this hotel are correct. We had booked this resort for our honeymoon, however after returning, both my husband and I have agreed that this cannot be a stay that we call our honeymoon. We stayed for 12 days and had had more than enough by day 6. Upon arrival, the staff were very friendly and welcoming and couldn’t do enough for us. The first couple of days this remained the same, however that soon fizzled out. We were prepared for the US tipping culture that they’ve adopted but this seemed to make little difference in terms of service. The hotel is tired and in need of some serious upgrades. It was not at full occupancy during our stay so there we plenty of beds at the pool which was a plus, however not nearly enough umbrellas/ cover if it was busier. We paid for a swim up room with butler service, the butler service again was a disappointment and for us, all he did was book our restaurant slot for the evening and ignore any actual issues we had. The restaurants/ food was something we weren’t sure about when booking and unfortunately our concerns were correct. Breakfast is the only buffet option with all others as a la carte. This aspect was good as it meant minimal wastage however it is tiresome after a few days, the menus do not change so bear this in mind if like us, you go for longer than a week. The swim up rooms are a plus if you have the opportunity to have one. It gave us a break away from the main pool area as we were on the opposite side on the marina. Note that it isn’t all that private, but very nice for an early morning/ late night swim when the main pool is closed. The overall experience was disappointing and the same sentiment was echoed by most people that we spoke to whilst at the resort (we’ve never had so many people be unhappy with the resort when staying at any other hotel). Its 5* rating is not correct, and as much as we try to see the positive reviews over negatives, we truly wish we’d paid attention to them for this hotel.
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 6 days ago
Dear Guest. Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service. We sincerely regret that we did not live up to your expectations on this occasion. We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests. We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marksmith4562023 wrote a review Nov 2023
1 contribution
This was exactly what we expect from a holiday. The Staff, service and food was excellent. Perfect for a relaxing holiday. We were spoiled by the pool bar staff, with cocktails brought to us regularly. Restaurant food was all cooked fresh and the serving staff were wonderful, couldn’t do enough for us. Great experience looking forward to going back
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Review collected in partnership with this hotel
Date of stay: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 6 days ago
Dear Guest!!! Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you. We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
springerr193 wrote a review Nov 2023
1 contribution
To get away and relax with family family is all adults now. Just wanted to get away from the grind of work and spend some time with loved ones. restaurants online deceiving multiple joined restaurants in one.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 6 days ago
Dear Guest. Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service. We sincerely regret that we did not live up to your expectations on this occasion. We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests. We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
prnstrbarb wrote a review Nov 2023
Sulphur Springs, Texas4 contributions
This was a very nice adult resort. The swim up pools outside the rooms were nice and some what private patio area. It was nice to be able to walk out of the room and just get in the pool and not be bothered if you just wanted a peaceful moment. The view was fairly nice. The grounds were well kept. The ability to use the spa facilities was fabulous. They don't even charge for them. If we had stayed longer I would have done a massage. The restaurant was good. The service and quality of the food was great. The over all place and people were great. I would go back.
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Review collected in partnership with this hotel
Date of stay: November 2023
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Héctor De León, Atención al cliente/recepción at TRS Cap Cana Waterfront & Marina Hotel
Responded 6 days ago
Dear Guest!!! Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you. We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$246 - $399 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
115
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TRS CAP CANA WATERFRONT & MARINA HOTEL - Updated 2023 Prices & Reviews (Dominican Republic)

Frequently Asked Questions about TRS Cap Cana Waterfront & Marina Hotel
Which popular attractions are close to TRS Cap Cana Waterfront & Marina Hotel?
Nearby attractions include Marina Cap Cana (0.2 miles), Casino Dominic Cap Cana (0.4 miles), and Versus Marina Cap Cana (0.3 miles).
What are some of the property amenities at TRS Cap Cana Waterfront & Marina Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free breakfast.
Which room amenities are available at TRS Cap Cana Waterfront & Marina Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Cap Cana Waterfront & Marina Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at TRS Cap Cana Waterfront & Marina Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to TRS Cap Cana Waterfront & Marina Hotel?
Conveniently located restaurants include La Yola Restaurant, Api Beach House, and Bohemian Tapas & Wine Bar.
Are there opportunities to exercise at TRS Cap Cana Waterfront & Marina Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does TRS Cap Cana Waterfront & Marina Hotel have an airport shuttle?
Yes, TRS Cap Cana Waterfront & Marina Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does TRS Cap Cana Waterfront & Marina Hotel have airport transportation?
Yes, TRS Cap Cana Waterfront & Marina Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at TRS Cap Cana Waterfront & Marina Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Cap Cana Waterfront & Marina Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.