Eden Roc Cap Cana
Cap Cana, Punta Cana 23000 Dominican Republic
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About
#3 of 11 hotels in Cap Cana
Location
4.8
Cleanliness
4.8
Service
4.7
Value
4.4
2023 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island with extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. Boasting 65 sumptuous accommodations ranging from lavish boutique villas with their own private pools to elegantly designed Beachfront suites and four recently unveiled charming Ocean Villas that offer complete privacy, Eden Roc at Cap Cana is a unique and secluded property nestled in the exclusive, beachfront community of Cap Cana at the eastern tip of the Dominican Republic.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Golf course
Hiking
Horseback riding
Snorkeling
Aerobics
Bicycle tours
Evening entertainment
Fishing
Tennis court offsite
Walking tours
Water park offsite
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Minibar
Flatscreen TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Spanish, Italian
Location
41Car recommended
Grade: 41 out of 100
31Restaurantswithin 5 miles
7Attractionswithin 5 miles
Cap Cana, Punta Cana 23000 Dominican Republic
Getting there
Rental CarsSee all Cap Cana rental cars
1723Reviews84Q+A100Room tips
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Most Recent
Ruth and dayana gave excellent couple massages! They asked us what part to focus on and did exactly what we asked for! We were very relaxed and would definitely come back again! I actually used deyana the day before and requested her again because she was that good!! Great experience!
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: The spa is the most relaxing place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beauty, waterside experience, food and service all exceeded our expectations! The villa was beautiful. The waterside beach amenities and customer service were exceptional. Dining was also exceptional.
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Review collected in partnership with this hotel
Date of stay: September 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This is my favorite place for delicious breakfasts, a good time with friends over a cocktail and even to celebrate my birthday. I love this scramble, Alaska cake and rolls. I want to single out the extremely attentive staff, especially Cesar. He always does more. Finds a solution to all the wishes of the client. I will definitely stay with you again and always recommend to my friends. Thank you Eden Roc and Cesar for an amazing time🥰
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed for a wedding and the place was beautiful. We went to the beach club often and received great food and exceptional service from great staff. Our servers catered to us and had a friendly, jovial, and contagious energy. They definitely made a huge impact in the positive experience, and we had to recognize and praise them. Thank you to Denis, Jendry, Hector, Pedro, Gustavo, Teo, Ramon, and Alix!!
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I would like to thank adalberto and his staff for the excellent service and the great time I had with my wife and family… this place is a dream to be and the food was really good. While at the beach the staff gave us fruits to enjoy while relaxing and enjoying the day.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Amazing resort, attentive staff, very clean rooms, I loved the main pool I had the best time, the best ceviche, the best red wine, best massage Pedro and Juanita were amazing. Can't wait to return, will be very soon
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Review collected in partnership with this hotel
Date of stay: August 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front of the House Manager Laura Davila, Guest Services / Front Office at Eden Roc Cap Cana
Responded 2 weeks ago
It is wonderful to hear that you had the best time at Eden Roc Cap Cana. Your anticipation of returning very soon is a testament to the wonderful memories you have created in our Hotel. We hope to have the opportunity to welcome you back for another great stay in the near future. Warm regards, Laura Davila Front Of The House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best trip thus far. My family and I have traveled quite a bit, but this is the first place that allowed us to fully relax without being in a remote French Polynesian Island. This hotel was 5 stars all around.
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front of the House Manager Laura Davila, Guest Services / Front Office at Eden Roc Cap Cana
Responded 2 weeks ago
To hear that your trip to our Hotel provided you with the best travel experience it is a great feeling for us, also that our destination offered you and your family a level of relaxation and luxury that you have rarely experienced outside of remote and exotic locations like the French Polynesian Islands. Receiving a 5-star rating across the board speaks volumes about the quality of your stay. Creating memorable experiences like this is what makes travel truly special and is one of our main goals. We hope to be part of more wonderful adventures in the future. Warm regards, Laura Davila Front Of The House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent crew and staff. Service 100%. Security , pace, assistance, transportation , timing, restaurants offers , walking , good sleep, great spaces, clean areas, good golf carts, excellent eco system.
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Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front of the House Manager Laura Davila, Guest Services / Front Office at Eden Roc Cap Cana
Responded 2 weeks ago
It is great to hear that you had such a positive experience at Eden Roc Cap Cana and that you found the staff to be excellent in all aspects of your stay. Your mention of top-notch service, security, transportation, and cleanliness highlights our commitment to providing a wonderful guest experience. Additionally, it is wonderful that you appreciated the eco-friendly aspects of the resort and the various amenities, including golf carts for convenient transportation. Thank you for sharing your feedback. Warm regards, Laura Davila Front Of The House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and our 4 kids recently went to Eden Roc Cap Cana and it was absolutely incredible. From the moment we stepped foot out of the airport in Punta Cana until we were returned there a week later, the Eden Roc staff catered to our every need. When we arrived at the resort after the private airport transfer, we were greeted warmly, and Abby, our lead point of contact made sure the stay was unforgettable. He is kind and made sure every detail was perfect for our family. The room was beachfront, beautiful and we had treats waiting for us as we arrived, which the kids absolutely loved. The overall resort is breathtaking. A literal paradise. Three on-site restaurants with amazing food, a huge, well cultivated wine list and unparalleled views gave us a superb dining experience while we stayed at Eden Roc. Mr Andreas, the head sommelier, repeatedly assisted with perfect wine pairings to complement the meals served and Sule an additional sommelier, guided my wife and I through a phenomenal wine tasting. Wander, a member of the restaurant team, was beyond accommodating for all of my family’s dietary needs and was always welcoming with a smile on his face. Beyond the resort, there are numerous activities to choose from. We chartered a boat to go snorkeling and visit Saona island. Fatima G. helped tirelessly worked to set this and all of our experiences up prior to arrival at the resort. This experience far exceeded all of my expectations. From the crystal clear water, gorgeous landscape, and deliciously prepared lunch with freshly caught lobster , the day was unforgettable. Our family also visited Scape Park, a natural water park with various pools, zip lines and other activities, which was a blast for all. We rounded out our stay by having a family dinner at the resorts very own cenote. It was incredible. Food was next level but the service we got was beyond exceptional. Pedro and Manuel both catered to our every need and were phenomenal with our kids. My son even told me he wanted to return to Eden Roc just to hang out with Pedro. Excellent customer service and execution the entire stay. Pedro made sure our vacation was stress free and utterly enjoyable. On the transfer to the airport for our family’s departure, one of the kids forgot their wallet at the resort and our driver David, made quick work of returning for it, and taking a shortcut to the airport to assure we did not miss our flight. Again, you cannot ask for better customer service from all the staff at Eden Roc. Overall, a phenomenal vacation that will never be forgotten. Our family definitely has plans to return in the near future for another incredible adventure. …
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front of the House Manager Laura Davila, Guest Services / Front Office at Eden Roc Cap Cana
Responded 2 weeks ago
It is a pleasure to know that you and your family had an absolutely amazing vacation at Eden Roc Cap Cana! Your detailed review highlights the exceptional service, stunning surroundings, and memorable experiences you had during your stay. We feel lucky that our Hotel Eden Roc Cap Cana left a lasting impression on your family, and you are already looking forward to returning for another incredible adventure. It is wonderful to hear about such a positive and memorable vacation experience. We hope to have the opportunity to welcome you back for another great stay in the near future. Warm regards, Laura Davila Front Of The House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a really lovely hotel. The staff in all areas were attentive and polite. The beach was private and felt safe. The beachfront suites were beautiful and very spacious. The dining in all areas was excellent. Fabulous infinity pool facing the sea! A very relaxing atmosphere with a cool vibe. Absolutely loved my stay!
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Review collected in partnership with this hotel
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Front of the House Manager Laura Davila, Guest Services / Front Office at Eden Roc Cap Cana
Responded 2 weeks ago
It is wonderful to hear that you had such a fabulous experience. Your positive feedback about the attentive and polite staff, private and safe beach, beautiful beachfront suites, excellent dining options, and the fabulous infinity pool with a sea view paints a fantastic picture of your stay. The fact that you found the atmosphere relaxing with a cool vibe and absolutely loved your stay is a great testament to the quality of the our hotel. Thank you for sharing your thoughts. We hope to have the opportunity to welcome you back for another great stay in the near future. Warm regards, Laura Davila Front Of The House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Cap Cana area.
PRICE RANGE
$926 - $1,421 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
65
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Claim Your ListingEDEN ROC CAP CANA - Updated 2023 Prices & Resort Reviews (Dominican Republic)
Frequently Asked Questions about Eden Roc Cap Cana
Which popular attractions are close to Eden Roc Cap Cana?
Nearby attractions include Hoyo Azul (2.0 miles), Juanillo Beach (2.5 miles), and Marina Cap Cana (4.4 miles).
What are some of the property amenities at Eden Roc Cap Cana?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Eden Roc Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Eden Roc Cap Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eden Roc Cap Cana?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Eden Roc Cap Cana?
Conveniently located restaurants include La Yola Restaurant, Sanctuary Town Cap Cana, and La Palapa by Eden Roc.
Are there opportunities to exercise at Eden Roc Cap Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Eden Roc Cap Cana have airport transportation?
Yes, Eden Roc Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Roc Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Roc Cap Cana offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.