Cap Cana, Punta Cana 23000 Dominican Republic
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Free cancellation until 10/09/22
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 10/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Eden Roc Cap Cana
Updated 10/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 10 hotels in Cap Cana
Location
4.8
Cleanliness
4.9
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Eden Roc at Cap Cana, the only Relais & Chateaux hotel in the island with extravagant amenities such as a full service spa, a Jack Nicklaus Signature Golf Course (Punta Espada) located nearby, private Beach Club, Koko Kids Club, five diverse culinary selections, 753 square feet of meeting space at Corallina Conference Room and various multi-purpose spaces ideal for destination weddings and corporate functions. Boasting 65 sumptuous accommodations ranging from lavish boutique villas with their own private pools to elegantly designed Beachfront suites and four recently unveiled charming Ocean Villas that offer complete privacy, Eden Roc at Cap Cana is a unique and secluded property nestled in the exclusive, beachfront community of Cap Cana at the eastern tip of the Dominican Republic.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycles available
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Golf course
Hiking
Horseback riding
Snorkeling
Aerobics
Bicycle tours
Evening entertainment
Fishing
Tennis court offsite
Walking tours
Water park offsite
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
24-hour security
Concierge
Currency exchange
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Kitchenette
Flatscreen TV
Sofa bed
Bidet
Soundproof rooms
Air purifier
Bathrobes
Additional bathroom
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
VIP room facilities
Bottled water
Laptop safe
Private bathrooms
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quiet
Languages Spoken
English, French, Spanish, Italian
Hotel links
Location
Full view
Contact
Cap Cana, Punta Cana 23000 Dominican Republic
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1438Reviews82Q+A100Room tips
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Eden Roc Cap Cana is one of the best hotels we’ve stayed in. Providing an unforgettable, unique and luxurious experience. Not only is the property beautiful, the amenities are top of the line and the service is like nothing you have experienced before. From the moment you arrive you feel welcomed. We had the pleasure of staying at Eden Roc for our anniversary. We stayed in one of the villas with a private pool that comes with a golf cart. Though these rooms don’t have an ocean view, they come with a private pool and are beautiful colonial style villas. The room was just delightful. Everything was clean, beds and pillows are comfy, big bathroom with walk in closet. The space is absolute perfection. The hotel has 3 restaurants which we visited and are highly recommended. It also has an amazing spa where we had two couples massages and got to enjoy a relaxing morning in the great hands of these wonderful masseuses. The property has a large pool and a breathtaking beach with sun chairs and lounge areas. We spent our days enjoying the beach where you can be served everything you need including food and drinks. But the experience wouldn’t have been this amazing if it wasn’t for the service. Every villa gets a private butler, ours was Orlando, and Albert who assisted after hours. They had great recommendations, helped us plan everything from transportation, massages, reservations and even surprised us on our anniversary with some beautiful details. We are so grateful to all the staff, Priska, Ivelisse, Angelo, Francisco, Rosy, Willy, masseuses, staff at the restaurants, and everyone who made this stay so perfect. We really enjoyed a perfect anniversary week at Eden Roc and will definitely be coming back soon.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
Lots to say about Eden Roc Cap Cana. This is based on Beach suite! Not to be confused by private villas which is 10 minute golf cart away. We stayed in suite 3116 building 3 which is actually pool and beach view. Building 1 is completely beach front, but we liked being able to see from our porch the pool, beach, restaurants, and beside gym and spa. This is a small resort which is so convenient, but also might be too sleepy for some couples. This is also a 4.5 Forbes star resort and working diligently to get to 5 star. So let me go down a Forbes list : Property- rooms are fabulous - large- great bathrooms- although only one sink- great shower- great living room- comfortable bed . Beach - they have installed a seaweed catcher far out of the lagoon and the water was beautiful.. white sand.. great beach chairs .. Housekeeping- exceptional service (Morning and turn down). Food/wine- this is a Relais Chateaux property. The 3 restaurants are very different and very good. We met 2 of the sommeliers and they were fabulous. Michel was also very experienced in 5 star properties all over the world. There are several bad reviews about breakfast choices . We don’t eat much breakfast so it was okay to us. - Service - Conciege ( Jade) was extreme helpful the entire 7 days. She used WhatApp and set up everything as far as golf, snorkeling, dinner changes ( we had made some already on Open Table) , spa, and basically anything we needed. Beach service was very good. Wait staff at restaurants was very good. Because DR speaks Spanish, there can be a language barrier but there is always someone close by to translate. The only thing I would change is our date. We came from Saturday- Saturday. Probably due to Covid- there weren’t a lot of people so my husband and I only spoke to each other ( other than staff) for 6 days. Next time we will come Thursday - Thursday to have quiet days and also louder days where we can make beach friends. Last thing - compared to Four Seasons Anguilla : Eden Roc service is better, Food is MUCH better, beach/ pools same, property is much smaller at Eden Roc. Room view is better at Eden Roc but overall beach and restaurant views are better at 4 seasons Anguilla. We will definitely come back next year and hopefully bring some friends.…
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Julio Heredia, Marketing at Eden Roc Cap Cana
Responded Feb 18, 2022
Thank you very much for your time writing such an exceptional review about your stay at Eden Roc Cap Cana. We are always happy to hear from our guests and delighted to learn that you enjoyed your stay with us. I am glad that you also enjoyed our safety, environment, and service which made your stay unique. We look forward to welcoming you back soon. Best Wishes, Julio Heredia Sales & Marketing Manager Eden Roc Cap Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to Cap Cana for my birthday and spent the day at Eden Roc. The spa was amazing and beautiful! Olga gave me the best 90 minute massage I have ever had. After the spa we spent the day by the pool where we received excellent service as well. Highly recommend Eden Roc!! We will definitely be back.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My wife and I celebrated our 20th anniversary at Eden Roc. We thoroughly enjoyed our stay. Our room/suite was exquisite and the service was top notch. The food overall was quite good and Andy, the bartender at the Riva Bar, was fantastic. Only critique is that the food and drink is quite expensive. And the beach is a bit small.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful resort that was perfect for my wife and I to spend a couple of days doing nothing. That's hard for us to do, but this place made it easy. We had personal concierges Alberto and Franklin taking care of us. Beautiful beach, shaded tiki huts with service from the beach bar, and an infinity pool. We spent three of our four days hanging at the beach and rotating between going into the ocean and the pool to cool off when it got a little warm in under our hut. I golfed one day and my wife went to the spa. People/staff were very friendly, especially in the Blue restaurant and La Palapa.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Slow time of year for them in September which was exactly what we came for--to completely unplug and relax. We stayed in a junior pool suite which was private and quiet equipped with its own golf cart to get around easily. It was quiet and peaceful. Highly recommend the Golf & Gastronomy package if available - my husband golfed and I had massage -- was perfect. Wine Tasting with sommelier Thomas was relaxed, informative and amazing! La Palapa was our favorite restaurant but the food was great at all the restaurants. Rosie, Hector and the beach staff were always helpful and attentive while relaxing on the beach. Breakfast with Jose and Melvin was always a delight--enjoyed our early coffee & chatting with them each day. Everyone was friendly and helpful. Alberto and Franklin were our co-concierge's and they did a great job - always found us to check in to see if we needed anything. If you're looking for a busier time book ahead Dec-May is their peak time---but if you simply want to relax and unplug the off season was great.…
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: pool suites are a 5 minute golf cart away from main pool/restaurants. Beach/pool view is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Best hotel and service ever. Love the staff , they were so kind with me . It was a short visit but the staff atending Rosy and Hector made the days at thee beach amazing ! Will be coming back soon . ☀️
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Date of stay: September 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had the most wonderful time at Eden Roc Cap Cana. The beach is beautiful, the staff is super friendly and attentive, specially Rosy and Hector, and the food and drinks were delicious. We highly recommend it!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The perfect get away for families…stefano, rosy, hector and adalberto will make you feel right at home. The minute you get to the beach club the service goes beyond tour expectations….white sand, perfect cocktails will be your best companion…highly recomended
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Short distance from Punta Cana
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The resort is a beachfront boutique property only 15 minutes from the airport (Punta Cana) and is gorgeous. There is a variety of accommodations from romantic and rustic bungalows with their own pools, to stylish modern beachfront suites to huge villas with pools (1/2/3/4 bedroom). The beach is lovely & private, with soft white sand. The sea was a bit rough at times with a little seaweed due to the time of year but still swimmable and wavy perfect for kids to boogie board. The pool is situated right next to the beach and is huge with plenty of sun beds and spacious so you never feel on top of other guests. They have two kid's clubs and a variety of activities available each day including rainy day family fun (which we didn't need as the weather was amazing). Loads of kid's beach toys available. The spa is nice with a variety of treatments available. My husband had a massage and said that the therapist was good. What stood out to me was the F&B which can be a bit hit-and-miss in the Caribbean. It is definitely a hit at Eden Roc. We dined in all of the restaurants and were really impressed, plus the hotel offers several interesting private dining options for guests including BBQs and chef experiences. The live music was really good, especially the opera singers performing at Mediterraneo their gastronomic restaurant. …
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$653 - $1,216 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
65
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Claim Your Listing Frequently Asked Questions about Eden Roc Cap Cana
Which popular attractions are close to Eden Roc Cap Cana?
Nearby attractions include Hoyo Azul (1.8 miles), Reserva Ecológica Ojos Indígenas (4.9 miles), and Juanillo Beach (2.4 miles).
What are some of the property amenities at Eden Roc Cap Cana?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Eden Roc Cap Cana?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Eden Roc Cap Cana?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eden Roc Cap Cana?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Eden Roc Cap Cana?
Conveniently located restaurants include La Yola Restaurant, Api Beach House, and Nakamura.
Are there opportunities to exercise at Eden Roc Cap Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Eden Roc Cap Cana have airport transportation?
Yes, Eden Roc Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Roc Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Roc Cap Cana?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Roc Cap Cana offer any business services?
Yes, it conveniently offers a business center, a banquet room, and conference facilities.