We had an amazing time at Hyatt Ziva. The service is by far the best we have ever experienced at any all-inclusive resorts. The staff was wonderful. Rooms are very clean. Bellboy Walma was super friendly and extremely helpful. Glenny at the cafe was very kind. Luz, Gabriel in the excursions were very helpful and polite. Jose and Brayan very super friendly. Ya ya from kids club was so sweet and kids loved her. The water park was super nice. Lifeguards at the water park were very polite, helpful and diligent - Warkis, Leonardo, Enrique were great with kids and made sure kids were safe. Arturo was great. The night time shows were excellent. The gym facilities are state of the art. We highly recommend Hyatt Ziva/ zilara. 5 stars !!!
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
Best all-inclusive resort I’ve stayed at - better than Sandals. Rooms modern and spacious. Great choice of restaurants and food excellent. Special mention to Luz and Gabriel at the water sports who were really helpful.
Newer resort so everything was opulent. I will never forget the amazing customer service. Every single person was extremely nice and helpful. This resort compete with the beach. You won’t know which to enjoy more
We were at that hotel on the recommendation of some friends and it was really impressive. Everyone's service was on another level. People were always happy and eager to work. The food is exquisite at the Shutter and the waiters are very fast. Regarding entertainment, we received a lot of attention and the boys were always doing very fun activities, especially Arturo, Amanda and Delfy, they were concerned about making our vacations to another level. The drinks were very good, a special greeting to Maria, Francisca, Adolfina and Rocio, they were very fast in everything. Our room was spacious and big. They have an incredible spa and a water park on another level. In general, the hotel has a very modern and beautiful structure. Thank you all for your attention.
1st time in the Dominican, we usually go to Mexico 3-4x per year, and I was blown away by the service here. Next level. Our servers by the pool, Daniel & Evelynn were so great. Bryann, the activities director was so funny and nice, it was like talking to a friend every day. We loved Tempest for dinner, Chinola for lunch and the Pier for breakfast. This was by far the best resort we have ever been to.
Best resort we’ve ever stayed at!! The activity manager Brayan was outstanding! Daniel and Evelin at the Ziva pool were incredible! Tempest and the Italian restaurant were our favorites! Great food! The spa was a nice surprise, the gym is insane and the service is impeccable!
My wife and I stayed for a week and had a time of our life. We're not normally into all inclusive experiences and we were actually supposed to stay at another resort but a recent hurricane changed our stay to here. We were really unsure as it wasn't our top pick. From the moment we arrived it was clear the experience would be nothing less than excellent. Attention to detail and service toward the customer. The rooms are great and well kept, our maid was consistent and kept our room stoic and span. Pools and jacuzzi experience is great. Lots of locations to swim and enjoy the water. Thanks Delfy for getting the perfect jacuzzi set up for us. Food is consistently good at all locations. Great non alcoholic drinks as well. Just loved it.
We had an amazing time here! The views are incredible and the resort is breath taking. Everything at the resort is all inclusive and the food and drinks are all fantastic. There is also a water park! I highly recommend journeys for dinner, Ronnie was our server multiple nights and the food was delicious. Everyday there was plenty of activity’s to do by the pool and beach. Painting, volleyball, and arts and crafts. Brayan and Amado were amazing, they were so much fun and always let us know about the activities for the day! There are servers by both the beach and pool that always come by and make sure you have something to drink. Amanda, Santa were great! It was also great that both ziva and zilara were open, there was so much to do!
We had an amazing time at Hyatt Zilara. It was our first time at an all inclusive and we will 100% come back! The food was incredible and there was something for everyone. We loved Journeys (Indian) and Tempest (Asian Fusion). Special shout out to Ronnie at Journeys. The nightly shows were so impressive, we loved the Michael Jackson show and the Rock show. The entertainment team were so much fun, shout out Brayan and Amado for keeping us up to date with what was going on that day. Santa and Amanda around the pool/beach were so sweet and never let our drinks empty. The staff all work so hard to make sure you have the best time.