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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23302 Dominican Republic
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Pool & Beach (692)
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About

#1 of 10 hotels in Cap Cana
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.7
Hyatt Ziva Cap Cana is the newest all-inclusive resort for all ages in the beautiful gated community of Cap Cana. Located on the sought-after shores of Juanillo Beach, Hyatt Ziva Cap Cana is a tropical paradise where guests can indulge in all-inclusive luxury surrounded by local culture, magnificent ocean views and incredible amenities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Babysitting
Valet parking
Internet
Hot tub
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkeling
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor fireplace
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Minibar
Refrigerator
Cable / satellite TV
Flatscreen TV
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates & Exclusive Benefits

Location

Full view
37Car recommended
Grade: 37 out of 100
12Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
4046Reviews280Q+A100Room tips
Traveler rating
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Most Recent
Vivek T wrote a review Yesterday
1 contribution
We had an amazing time at Hyatt Ziva. The service is by far the best we have ever experienced at any all-inclusive resorts. The staff was wonderful. Rooms are very clean. Bellboy Walma was super friendly and extremely helpful. Glenny at the cafe was very kind. Luz, Gabriel in the excursions were very helpful and polite. Jose and Brayan very super friendly. Ya ya from kids club was so sweet and kids loved her. The water park was super nice. Lifeguards at the water park were very polite, helpful and diligent - Warkis, Leonardo, Enrique were great with kids and made sure kids were safe. Arturo was great. The night time shows were excellent. The gym facilities are state of the art. We highly recommend Hyatt Ziva/ zilara. 5 stars !!!
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mike R wrote a review Jul 2021
Bridgewater, New Jersey4 contributions15 helpful votes
Hotel's Favorite
Excellent stay! Highly recommend for families. Not one complaint. Tons of things to do and all staff were above and beyond helpful. Waterpark was the kids highlight as well as the sailboats. Entertainment was always exciting and fresh.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
10 Helpful votes
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Response from Victoria Balbuena, Ventas at Hyatt Ziva Cap Cana
Responded Jul 12, 2021
Dear mikerF3225XV, We are delighted to know that you had a great vacation with your family. We are glad to read that your family enjoyed our Water Park. Thank you for your comments and looking forward to welcoming you once again! Kind regards, Victoria Balbuena Social Media Coordinator Hyatt Zilara & Ziva Cap Cana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hugh N wrote a review Yesterday
Best all-inclusive resort I’ve stayed at - better than Sandals. Rooms modern and spacious. Great choice of restaurants and food excellent. Special mention to Luz and Gabriel at the water sports who were really helpful.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachel wrote a review Dec 2
1 contribution
Newer resort so everything was opulent. I will never forget the amazing customer service. Every single person was extremely nice and helpful. This resort compete with the beach. You won’t know which to enjoy more
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Date of stay: August 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Cynthia G wrote a review Dec 2
We were at that hotel on the recommendation of some friends and it was really impressive. Everyone's service was on another level. People were always happy and eager to work. The food is exquisite at the Shutter and the waiters are very fast. Regarding entertainment, we received a lot of attention and the boys were always doing very fun activities, especially Arturo, Amanda and Delfy, they were concerned about making our vacations to another level. The drinks were very good, a special greeting to Maria, Francisca, Adolfina and Rocio, they were very fast in everything. Our room was spacious and big. They have an incredible spa and a water park on another level. In general, the hotel has a very modern and beautiful structure. Thank you all for your attention.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Dustin F wrote a review Dec 2
1st time in the Dominican, we usually go to Mexico 3-4x per year, and I was blown away by the service here. Next level. Our servers by the pool, Daniel & Evelynn were so great. Bryann, the activities director was so funny and nice, it was like talking to a friend every day. We loved Tempest for dinner, Chinola for lunch and the Pier for breakfast. This was by far the best resort we have ever been to.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled solo
Room Tip: Book this resort now. You will not be disappointed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kaitlin F wrote a review Dec 2
1 contribution
Best resort we’ve ever stayed at!! The activity manager Brayan was outstanding! Daniel and Evelin at the Ziva pool were incredible! Tempest and the Italian restaurant were our favorites! Great food! The spa was a nice surprise, the gym is insane and the service is impeccable!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Aaron M wrote a review Dec 1
2 contributions
My wife and I stayed for a week and had a time of our life. We're not normally into all inclusive experiences and we were actually supposed to stay at another resort but a recent hurricane changed our stay to here. We were really unsure as it wasn't our top pick. From the moment we arrived it was clear the experience would be nothing less than excellent. Attention to detail and service toward the customer. The rooms are great and well kept, our maid was consistent and kept our room stoic and span. Pools and jacuzzi experience is great. Lots of locations to swim and enjoy the water. Thanks Delfy for getting the perfect jacuzzi set up for us. Food is consistently good at all locations. Great non alcoholic drinks as well. Just loved it.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brad wrote a review Dec 1
1 contribution
We had an amazing time here! The views are incredible and the resort is breath taking. Everything at the resort is all inclusive and the food and drinks are all fantastic. There is also a water park! I highly recommend journeys for dinner, Ronnie was our server multiple nights and the food was delicious. Everyday there was plenty of activity’s to do by the pool and beach. Painting, volleyball, and arts and crafts. Brayan and Amado were amazing, they were so much fun and always let us know about the activities for the day! There are servers by both the beach and pool that always come by and make sure you have something to drink. Amanda, Santa were great! It was also great that both ziva and zilara were open, there was so much to do!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Florence T wrote a review Dec 1
We had an amazing time at Hyatt Zilara. It was our first time at an all inclusive and we will 100% come back! The food was incredible and there was something for everyone. We loved Journeys (Indian) and Tempest (Asian Fusion). Special shout out to Ronnie at Journeys. The nightly shows were so impressive, we loved the Michael Jackson show and the Rock show. The entertainment team were so much fun, shout out Brayan and Amado for keeping us up to date with what was going on that day. Santa and Amanda around the pool/beach were so sweet and never let our drinks empty. The staff all work so hard to make sure you have the best time.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$567 - $852 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
375
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HYATT ZIVA CAP CANA - Updated 2022 Prices & Resort (All-Inclusive) Reviews (Dominican Republic)

Frequently Asked Questions about Hyatt Ziva Cap Cana
Which popular attractions are close to Hyatt Ziva Cap Cana?
Nearby attractions include Juanillo Beach (0.3 miles) and Beers of the World (0.7 miles).
What are some of the property amenities at Hyatt Ziva Cap Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hyatt Ziva Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cap Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hyatt Ziva Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cap Cana?
Conveniently located restaurants include Blue Marlin, Sanctuary Town Cap Cana, and The Steakhouse.
Are there opportunities to exercise at Hyatt Ziva Cap Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hyatt Ziva Cap Cana have an airport shuttle?
Yes, Hyatt Ziva Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cap Cana have airport transportation?
Yes, Hyatt Ziva Cap Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hyatt Ziva Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Ziva Cap Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.