Wonderful staff- we loved the games and activities at the pool! Elvis, Rosie and Rafael made us laugh every day and they made our teenagers so happy with the attention and the activities! Thank you for the ping pong, pool basketball, pool volleyball, painting, darts, bingo and all the smiles!

The resort is beautiful and quiet even during the new years holiday. It seemed like the resort was at 25% capacity, so the pools and restaurants were never packed and we never had to wait or make a reservation for dinner. There are five restaurant choices on the resort. Different restaurants are open on different days and the staff moves from one restaurant to the other. Two of the restaurants are outdoor settings and they were our favorites (Kon Kon, and the Brazilian restaurant near the main pool). The New Years Eve festivities were outstanding with a tremendous selection of food and the entertainment was top notch. Our room 1114 on the first floor was beautiful, large and modern. The furnishings and bed was excellent. Attention to detail was very good, with full maid service every day, resort robes, water and coffee refreshed daily. We purchased the all inclusive meal plan which cost $185 USD per person or $370 for the two of us per day which includes all the drinks you like all day long. Our cost was $2,600 for the week for the two of us. We estimate we could have saved up to $1,000 for the week if we would have eaten at local restaurants and taken a cab off the resort for all our meals. The all inclusive is very convenient but expensive. Our main complaint with the all inclusive was the wine options. The only wine included at no extra cost was the house white and red option. The house white and red are the cheapest, watered down and sweet wines you can imagine. They offer no options which is strange to me since you can order well drinks with your preferred brand, but not with the wines. The resort offers bottled wine options only if you ask for a wine menu. On New Years eve we decided to splurge and order a $90 bottle of wine from a nice selection offered. After about 15 minutes, the manager came by and apologized that they didn't have our selection and offered us two other choices. We assumed they were comparable in cost and he recommended one over the other. We were happy and enjoyed our bottle. It was a big surprise when they delivered the bill for the bottle and it was $180! We had to voice our displeasure with cost. After some back and forth with the waiter and the manager, the manager offered to reduce the cost to $140 and we accepted because it was an expensive bottle. We don't think any restaurant should offer a substitute bottle that costs twice as much as ordered without informing you first. We like the resort and would return again.

Staff at the resort were very helpful, check in a little slow, mix up on rooms. Room wasn't ready either, however they offered lunch which was nice. Food choices form different restaurants very good no complaints except that if your not early for breakfast it can be cold. All inclusive a little expensive for what you get, Beach option all inclusive only beer frozen drinks and water offered, no cocktail as in pool area of resort. JC was fun with entertainment. Amenties not consistent when toping up your room, towels etc not always complete but if you called housekeeping they would bring everything. Time share location but no hassle at all we said no thanks and they left us alone.