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Boulevard Zona Hotelera, Cap Cana, Punta Cana 23002 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 03/13/22
Sanctuary Cap Cana
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Panoramas (21)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#3 of 7 hotels in Cap Cana
2021 Travelers' Choice Best of the Best
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Currency exchange
Gift shop
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Additional bathroom
Private balcony
Flatscreen TV
Room service
Seating area
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Good to know
Great View
Ocean View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates


Full view
54Somewhat walkable
Grade: 54 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
7951Reviews1708Q+A100Room tips
Traveler rating
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Popular mentions
IngQuikemon wrote a review Yesterday
Spring, Texas1 contribution
I cannot state the fact that it was an awesome Trip. All the Staff (specially Yaris, Jorge, Omar, Niersin, Valentina, Ginett, Ronny, Wander) were soo welcoming and helpful. From the moment we arrived, there was no moment in which we felt bored or unattended. We got our rooms on time and even help to make the arrival nice and easy. We were able to use everything from the moment we arrived and the food was terrific. With 5 main restaurants to choose, there is always something for everybody. We have our eyes again in Sanctuary Cap to return and enjoy the awesome people, the excellent food and the Resort itself. We cannot be more pleased of the people that made our Honeymoon so special and unique. Definitely a experience we will never forget and already looking to come back as soon as we can.
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Review collected in partnership with this hotel
Date of stay: September 2021
catmom49 wrote a review Feb 2020
North Royalton, Ohio5 contributions9 helpful votes
Hotel's Favorite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Traveled as a couple
9 Helpful votes
Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded Feb 10, 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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Idris O wrote a review Oct 17
1 contribution
We Stayed at Sanctuary Cap Cana The place is wonderful and the experience was unmatched The best part was our Butler Narciso Green He was soo kind and helpful. He made sure my husband birthday was amazing Anyone that travels to Sanctuary Cap Cana make sure u ask for Narciso Green as your Butler. YOU WILL LOVE HIM SOO MUCH
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Date of stay: October 2021Trip type: Traveled as a couple
FreedomTravler612 wrote a review Oct 16
3 contributions
Amazing food, beautiful room, amazing room service, extremely clean, and most of all the most hard working friendliest staff. Gasoline, Black Diamond, Coca Cola,and Euegry I can't say enough about them! They entertainment was fabulous ! They always made sure we had what we needed and made sure we were happy. They made our trip that more special!!! Make sure you look for them around the main pool! Amazing hardworking people!! Make sure you get up early to get your seats at the main pool, it fills up very quickly! I highly recommend Cap Cana Sanctuary!
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Date of stay: October 2021
Sleep Quality
Response from Hairo Galindez, Ventas at Sanctuary Cap Cana
Responded 3 days ago
Dear FreedomTravler612, Thank you for staying at Sanctuary Cap Cana and for taking the time to recognize our Team. We are glad to know that you spent unforgettable vacations at our resort. We are sure that our team will be happy to get your impression of their service. Once more we thank you for sharing your experience with us and look forward to serving you again soon. With service from the heart, Hairo Galindez Social Media Manager.
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Anouk S wrote a review Oct 15
1 contribution
Our Vacation on Sanctuary Cap Cana was just amazing. No words for the incredible location and the friendly staff. Especially the entertainment team is so great. They are kind and very funny, offer the best activities, are very good dancers and always spread happiness and a good mood. Mr. Spicy is a great guy and does his job perfect, I always had to smile and be happy when I saw him because of his positivity. Thanks a lot to Coca Cola Light, Miss Pinky, the Magic for always being there the whole day and the Black Diamond for the great water Aerobics. I will never forget this amazing vacation and the shining people we met. Thanks a lot to everyone ❤️
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Date of stay: October 2021Trip type: Traveled with family
Response from Hairo Galindez, Ventas at Sanctuary Cap Cana
Responded 3 days ago
Dear AnoukSander, Thank you very much for choosing Sanctuary Cap Cana for your holidays. We are glad to know that you had such an amazing vacation experience with us and we look forward to welcoming you back again. With service from the heart, Hairo Galindez Social Media Manager.
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$300 - $550 (Based on Average Rates for a Standard Room)
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
Sanctuary Cap Cana By AlSol
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.5 miles) and Beers of the World (0.00 miles).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The Steakhouse.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sanctuary Cap Cana?
The staff speaks multiple languages, including English and Spanish.