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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 06/30/2020.Read more
16 people are viewing this hotel
Sanctuary Cap Cana
$399
$339
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SAVE $60
Free cancellation until 11/23/20
Hotels.com
$399
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Free cancellation until 11/23/20
Expedia.com
$399
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Free cancellation until 11/23/20
Booking.com$399
Travelocity$399
Orbitz.com$399
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (10163)
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Panoramas (21)
Videos (2)
Certificate of Excellence

About

#1 of 2 hotels in Cap Cana
Location
Cleanliness
Service
Value
Certificate of Excellence
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Parking
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast buffet
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Concierge
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Additional bathroom
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
12Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
6,578Reviews1,602Q+A100Room tips
Traveler rating
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Popular mentions
Our experience in Sanctuary was excellent. People like Fernanda, Carlos, Anselmo, Jenny, Jeremias, Sandro, Ray, William, Jacobo, Niersin, Jazmin made the difference. The facilities were well decarated, clean and beautiful. The food was perfectly presented and very good. The different restaurants theme were excellent choices for us and we enjoyed the quite and amazing areas. Thank you!!!! Walter and Karina
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Response from HairoGalindez, Social Media at Sanctuary Cap Cana
Responded 4 weeks ago
Dear Walter and Karina, Thank you very much for your comment on your recent stay at Sanctuary Cap Cana. For us is more than a pleasure to know that you had such a great time in our hotel and that our associates were part of this amazing experience. We are also glad to know that our food variety and restaurant were as excellent as you expected. We will make sure to share your comment with our lovely associates as we know it will encourage them to keep up the good work. We really look forward to having you at our hotel on your next holiday. With service from the heart, Hairo Galindez Social Media
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Hotel's Favorite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded Feb 9, 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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We visited for the first time in November 2019. It was a beautiful resort, the room was amazing and the staff friendly and helpful, especially Hector our butler!! As it was quite quiet not all of the restaurants were open which was quite limiting but the food was excellent in all those that were open. Have to say the downside was the entertainment which was not great. Would definitely visit again. Thank you for a lovely time.
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Response from HairoGalindez, Social Media at Sanctuary Cap Cana
Responded 4 weeks ago
Dear Nicholas, Thank you very much for taking the time to post your comment and share it with other travelers. It is a pleasure to know that you had such a great stay at Sanctuary Cap Cana last year and that you have enjoyed our food quality. As per your comment, I will make sure to share it with our entertainment department as I know it will motivate them to keep improving the experience. Once again I would like to thank you and we look forward to your next stay in our hotel. With service from the heart, Hairo Galindez Social Media.
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Great food, service and weather last month. Variety of restaurants was wonderful. Service at the beach and pool could have been a little more attentive. The beach is nice but enclosed on both sides which is great for privacy but not for walking. Fitness center is outstanding. Lots of room options with great views. Highly recommend the hibachi and sushi restaurant. Went twice.
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Response from HairoGalindez, Social Media at Sanctuary Cap Cana
Responded Mar 31, 2020
Dear Mayzinger, Thank you very much for taking the time to review your recent experience at Sanctuary Cap Cana. It is a pleasure to know you enjoyed your stay in our hotel and that you were able to visit our restaurant and services. Regarding your recommendation about the beach service, we thank you for providing us with the opportunity of improvement, rest assured that we are taking your notes to keep our associates updated regarding service. We look forward to welcoming you back soon. Service from the heart, Hairo Galindez Social Media
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The resort was absolutely beautiful but we feel we faced many challenges. First out of no control of the resort the weather was rainy and grey off and on for the first 3 plus days. We had to continually move around the pools to get a spot either with shade or an umbrella when the sun was out. The hotel was at 38-60% capacity for the most part so hard to understand the lack of umbrella's. The staff was amazing especially Conan and Angelo who greeted us every morning for our breakfast plus we met up with them at other restaurants through out our stay. The COVID virus scare did not help to make our vacation any better as we were staying our distance from many that we would normally have been communicating with. No beach to walk unless you walked on the public beach beside the resort. Our room was nice but we have stayed at resorts with much prettier rooms. The food was amazing and the 15 minute commute to and from the airport was a breeze. We did the bike tour which we totally enjoyed however we could have gone much farther than we did. All in all with news of the virus spreading we were glad to arrive home. We are both ready for another vaca already.
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Response from HairoGalindez, Social Media at Sanctuary Cap Cana
Responded Mar 29, 2020
Dear 44King44, We would like to thank you for taking the time to share your review with the travelers of the TripAdvisor community. As a tropical island, the weather can change from one minute to the other with rain that lasts less than 10 minutes. We have taken the notes on the umbrellas and have been shared with our management to improve the amount of the for our guests. On the other hand, we are more than glad to know that our associates we part of your good experience in the hotel and we will share your comments with Conan and Angelo as we know it will encourage them to keep on doing the good work. We look forward to welcoming you back in the near future. Service from the heart, Hairo Galindez Social Media
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Previous
PRICE RANGE
$299 - $557 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana by AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.5 miles) and Beers of the World (0.05 miles).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking is available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The steak house.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sanctuary Cap Cana have any great views?
Yes, guests often enjoy the ocean view available here.