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Boulevard Zona Hotelera Playa Juanillo, Cap Cana, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
29 people are viewing this hotel
Hotel direct offer!Goodbye 2020
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$391
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Free cancellation until 12/03/20
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Free cancellation until 12/03/20
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Traveler (10378)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 05/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sanctuary Cap Cana
Updated 05/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Cap Cana
Location
Cleanliness
Service
Value
Travelers' Choice
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana.
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Room & Suite (1,950)1,950
Full view
Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Aerobics
Airport transportation
Valet parking
Paid wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Spanish
Hotel links
Special Offer:Goodbye 2020

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
6,766Reviews1,628Q+A100Room tips
Traveler rating
  • 4,993
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Popular mentions
Wtmonty23467 wrote a review Oct 21
1 contribution
Amazing place. We were lucky with only 10% capacity with COVID so felt like we had the place to ourselves. Our butler Emelio was the absolute man! Happy boy, Cairo, Gilbert, Juan, and Super Yery were by far my favorite employees. Franklin was my favorite cook. They never missed a beat and were always on top of request.
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Review collected in partnership with this hotel
Date of stay: October 2020
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catmom49 wrote a review Feb 2020
North Royalton, Ohio4 contributions3 helpful votes
Hotel's Favorite
This resort was amazing. The entertainment team was excellent! The rooms are large and the view from our room was breathtaking. This is our second trip here and it was just as good if not better than the first. The drinks were good and the service was great! Can't wait to come back!
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Date of stay: February 2020Trip type: Traveled as a couple
3 Helpful votes
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Response from SanctuaryByPlaya, Director de Relaciones Públicas at Sanctuary Cap Cana
Responded Feb 10, 2020
Dear catmom49, Taiguey! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service. We look forward to have the pleasure of having you back home in the near future. Regards,
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jhatch87 wrote a review Oct 21
El Paso, Texas40 contributions1 helpful vote
My wife and I celebrated our 10 year anniversary here last week and we are so happy we booked with Sanctuary Cap Cana. First off, the resort architecture, grounds, and setting are stunning. It is just beautiful and well maintained everywhere you look. You feel like you are staying in an upscale, quaint village due to the variety of different buildings...you don’t feel like you are staying at a standard hotel/resort. The pools are amazing, perfect temperatures and clean. The beach is small but the beach lounge area is intimate and beautiful. We loved the food- all the restaurants were wonderful. The hotel staff were all AMAZING! Juan, Happy Boy, Miguel the fitness trainer, Jacobo our waiter... I could go on. The circus performance and the Dominican show were very good, as was the nightly music performances with cello, saxophone, etc. Everyone was very pleasant and worked tirelessly to make our experience unforgettable. We stayed for 8 nights, and we would definitely return. We highly recommend this for a romantic couples retreat! We were hesitant to book excursions because the resort was so nice and we didn’t want to leave!
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Date of stay: October 2020Trip type: Traveled as a couple
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M8828UHrubeng wrote a review Oct 20
Passaic3 contributions3 helpful votes
Security,front Desk, room service,housekeeping, restaurant,pool,food,drinks, breakfast,lunch, dinner, amazing experience,everything was perfect... thank you Emilio for all your help. 👍..gracias a todos por todo👌👌
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Review collected in partnership with this hotel
Date of stay: October 2020
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glennwilk wrote a review Oct 20
Corpus Christi, Texas3 contributions
Had a relaxing vacation. Hotel was nice and the staff was great. Right now there’s still not a lot of people so it was nice to be in a safe environment. Carlos at the swim up bar was awesome, after my first order drinks were ready every time. Happy at the pool was great with setting up the chairs and making sure we were taken care of. Location is good, isolated and staff was great.
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Date of stay: October 2020Trip type: Traveled as a couple
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PRICE RANGE
$300 - $550 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctuary cap cana hotel punta cana, sanctuary cap cana resort
FORMERLY KNOWN AS
Sanctuary Cap Cana by AlSol
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta CanaCap Cana
NUMBER OF ROOMS
324
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Frequently Asked Questions about Sanctuary Cap Cana
Which popular attractions are close to Sanctuary Cap Cana?
Nearby attractions include Juanillo Beach (0.5 miles) and Beers of the World (0.05 miles).
What are some of the property amenities at Sanctuary Cap Cana?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Sanctuary Cap Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sanctuary Cap Cana?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sanctuary Cap Cana?
Yes, free parking is available to guests.
What are some restaurants close to Sanctuary Cap Cana?
Conveniently located restaurants include Blue Marlin, Little John, and The steak house.
Are there opportunities to exercise at Sanctuary Cap Cana?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Sanctuary Cap Cana have an airport shuttle?
Yes, Sanctuary Cap Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sanctuary Cap Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Sanctuary Cap Cana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Sanctuary Cap Cana have any great views?
Yes, guests often enjoy the ocean view available here.