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Hacienda Temozon, A Luxury Collection Hotel

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Hacienda Temozon, A Luxury Collection Hotel
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299 Reviews from our TripAdvisor Community

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Showing 164: English reviews
Amsterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed August 15, 2016

We stayed one night in haciënda temozon. Patricia Lopez gave us a warm welcome with a refreshing drink. We got an upgrade to a suite with a romantic outside tub. We really enjoyed staying at the haciënda; friendly Staff, beautiful pool and gardens and dinner with a breathtaking view. Furthermore we liked that the hacienda keeps al the history of... More 

Helpful?
Thank CathelijneK88
Management response:

Dear Cathe Thank you for choosing Hacienda Temozon during your stay in Yucatan Peninsula. Your comments are very important. We are glad to know, that you enjoyed your visit and a relaxing Mayan Massage in our House Hacienda Temozon. Please let us know if you visit us again. Kind regard. Marvin Robles Guest Relations More 

Geneva, Switzerland
Level Contributor
109 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

We stopped for lunch and it was a great experience. Very good food. We felt very welcomed and the hacienda is enchanting. It's worth spending some time to go around. Really worth the stop after visiting UXMAL et KABA on the way back to Merida..

Helpful?
Thank Viva_badabing_s
Management response:

I thank you for having chosen the Hacienda Temozon during your visit in Yucatan. Their kind comments are very well appreciated by all partners of the Hacienda. It will be a pleasure to assist you in the future to make your memorable experience. I send you a cordial greeting! Marvin Robles Guest Relations. More 

bournemouth
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2016

This hotel certainly has the WOW factor! We were fortunate enough to stay here for a wedding back in November 2015. Stepped in History, this really is a unique experience staying here. The rooms are some of the biggest i have ever stayed in, with very high ceilings, huge bathrooms, and the rooms we had even had a small outdoor... More 

Helpful?
Thank sambush23
Management response:

Dear Sambush it is a pleasure to greet you and to thank him for having stayed at the Hacienda Temozón during your holiday. I am sure that all the staff is very grateful for your kind remarks.please let us knwo fi you will be planning on visiting back the haciendas in the near future, we will be glad to assist... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Temozon is a beautiful restored original hacienda. It is located in the middle of yucatan, surrounded by jungle and an amazing private cenote. The restaurant has a delicious local menu, where the attention is friendly and helpful. The pool is beautiful, surrounded by gardens and trees. The rooms are fresh, spacious and very nicely decorated. It was an amazing experience!

Helpful?
Thank ElenaEsc
Management response:

Dear Elena Esc. Thank you for choosing Hacienda Temozon during your visit to Yucatán. It is great to read, your comments. We apreciated very much your kind comments.We hope you come back soon . Best regards, Marvin Robles. Guest Relations More 

2 reviews
3 of 5 stars Reviewed May 23, 2016

My lawyer and I held a short business meeting over dinner. Temozon was his idea and selected over Mayaland Group's Uxmal Lodge. The dinner was average for a five star hotel with five star prices and unfortunately the service people although well meaning need better training. I want to stress that average to poor service is NOT the fault of... More 

Helpful?
Thank Julia B
Ottawa, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 1, 2016

The Hacienda is grandiose...but only ONE staff was friendly ...we only met him on the last day as we were leaving We were welcomed in a usual way, the Hacienda itelf is not well indicated as we come in to the village of Temozon sur At the reception ..we were asked to sign for a 4000 MXN pesos ahead of... More 

Helpful?
Thank marieheleneca2016
calgary
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 17, 2016 via mobile

On first view it's gorgeous, then as you walk up u notice a giant tent erected. Easy checkin and into a beautiful room. Off to the pool and another giant tent. 600 chairs sound system. No one at the pool. No service either. When asked they said there was a function by the Mexican government for over 600 people in... More 

Helpful?
Thank murphy32
Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Murphy32, Thank you for choosing Hacienda Temozon during your visit to the Yucatan. I deeply apologize for the inconvinient met during your stay at Temozon. Ita was indeed a goverment event that rose its number of atendees a few day before, thanyou for your kidn comprehntion. please let us knwo when you will be planning retunrning to Temozon so... More 

London
Level Contributor
155 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed April 7, 2016

We enjoyed a lovely 2 nights at the Hacienda. The rooms, with high ceilings and old fashioned furniture, were very large and very comfortable. Food was very good and service attentive. The pool is very special for its size, location and general uniqueness. A delightful impromptu explanation of the old workings of the Sisel Plantation by a gardener, Robeth, whose... More 

Helpful?
2 Thank Baronsboy
Arturo P, Guest Relations Manager at Hacienda Temozon, A Luxury Collection Hotel, responded to this review

Dear Baronsboy, Thank you for choosing Hacienda Temozon during your visit to the Peninsula. First I want to apologize for the inconvinient met during your visit, we have taken note and will present this to the board in roder to take on the best solution to this point of opportunity. Thank you for your kind comments, please let us knwo... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 24, 2016

One of the most interesting trips you can take when visiting the Yucatan Peninsula (a most if your plans take you to Can-Cun or the Mayan Riviera), is the city of Mérida, with its magnificent Paseo de Montejo, which displays wonderful and very pretty houses, some even built more than a century ago. Extend your visit to the Cathedral, the... More 

Helpful?
Thank FRANCISCO FERNA... B
Stockholm, Sweden
Level Contributor
151 reviews
148 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed March 20, 2016

Compared to the other haciendas we stayed at this one was far larger. This Hacienda is more like a hotel. The hacienda was beautiful food was good but not great. Service was very good. The small village just outside the hotel was nice to walk around in. Went to Uxmal one afternoon and it was just so much nicer then... More 

Helpful?
Thank Claes71
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hacienda Temozon is one of the most valuable residencies built in the 17th century, located in the Yucatan Peninsula. Just a 35 minute drive from Merida’s International Airport, this place is surrounded by a landscape where henequen was formerly cultivated and sisal was widely produced. Among the natural attractions that surround the place are the Lol-tun cenotes and caves, and the Uxmal Mayan Ruins. Its high-elevated ceilings and the exquisite ambiance of its 28 guest rooms and suites evoke the splendor of the colonial times when these premises were built. The 37 hectares covered by the site, a large pool, the cenotes, wonderful paths, and a spa offering treatments inherited from the Mayan culture merge so that guests take a deep plunge into relaxation and comfort. ... more   less 

Additional Information about Hacienda Temozon, A Luxury Collection Hotel

Address: KM 182 Carretera Merida-Uxmal | Temozon Sur, Temozon 97825, Mexico
Location: Mexico > Yucatan Peninsula > Yucatan > Temozon
Price Range: $223 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Temozon, A Luxury Collection Hotel 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Hacienda Temozon Merida
Hacienda Temozon Hotel Merida
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