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Khao Sok National Park

Khao Sok Riverfront Resort

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53/1, Moo 6, Khao Sok National Park 84250 Thailand
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Traveler (177)
Room & Suite (44)
Dining (21)
Certificate of Excellence

About

#4 of 11 hotels in Khao Sok National Park
Location
Cleanliness
Service
Value
Certificate of Excellence
Riverfront Resort is your best choice in Khao Sok - we have luxurious rooms, great food, and friendly staff. ROOMS - Our recently remodeled rooms are nestled between tropical gardens and the gentle river. Enjoy stunning views of the rainforest from your private patio. Choose from double, triple or family rooms with choice of air-conditioning or fans. TOURS - We love Khao Sok, and can arrange fun activities such as canoeing, jungle cooking, and trips to Cheow Lan Lake. TRANSPORTATION - Our English-speaking staff can help arrange private car or a public bus.
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Property amenities
Free parking
Free internet
Bar / lounge
Bicycle rental
Canoeing
Airport transportation
Massage
Baggage storage
Parking
Public wifi
Internet
Restaurant
Breakfast available
Hiking
Shuttle bus service
Non-smoking hotel
Outdoor furniture
Laundry service
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Good to know
HOTEL CLASS
2 stars
Languages Spoken
English, Thai
HOTEL STYLE
Centrally Located, Family
NUMBER OF ROOMS
12

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
21Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
217Reviews3Q+A4Room tips
Traveler rating
  • 158
  • 49
  • 6
  • 3
  • 1
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Popular mentions
The resort is very pretty and the online photos are great, but the place is a money-making machine with little regard for its guests. The breakfast is horrible, the worst quality we had in Thailand. The staff aren’t genuinely nice or friendly like in other places. Rarely have I seen so much fake politeness. The. Come the outright lies. The lake tour is expensive. The minivan was late to pick everyone up and then it turned into a mad rushed race. We were told the torches you need for the cave visit are included in the tour price, but we were brought to a market and told to buy them. We were told to bring plastic bags but then were charged a fee because of this at the national park. When we tried to talk to the resort staff after the tour about the many problems, all of a sudden the woman’s English disappeared and she just kept saying oh ok. It’s interesting that her English was very good when she needed something from us. Instead of a relaxing tour to take in the sights, everyone was treated like cattle or sheep- so prepare yourself.
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Response from worldwidejungle, Public Relations Manager at Khao Sok Riverfront Resort
Responded 1 week ago
Hi Linda, we are sorry to hear that you did not enjoy your stay at our resort, and we do apologize for any inconvenience or distress that occurred as a result of a policy of our resort, or a failure of our staff. As any potential guest with a few moments to spare will discover for themselves, the experience you describe is virtually unheard of for Khao Sok Riverfront Resort. Also, the vast majority of our guest reviews directly contradict your characterization of our staff and our business practices. For the most part, we genuinely appreciate informative, well-written critical reviews, as they provide valuable insight into areas in which we need to improve. However, beneath the invective, your feedback contains little that we can actually address with our staff. Your comment about "fake politeness" is a perfect example of this, as you have not provided us with any examples that we could bring up with our staff. It is not uncommon for cultural differences and language barriers to cause friction between guest and staff, but your unproven assertion that our staff is disingenuous or "fake" seems to be a wholly subjective opinion without merit or base. Again, it is also refuted by the vast, vast majority of reviews. Your next statement is equally uninformative, as you claim that you were lied to but then fail to provide any substantive examples to back this up. For example, were you lied to about the cost of the lake trip, or were you upset because you deemed it expensive? Is the fact that the minivan was late the result of a lie told to you by our staff? You were told that the torches needed for the cave tour were included in the price, but you claim that you were instructed to buy these later - this is a claim that we could and would gladly investigate, if you had felt it necessary to share how it played out. Did you re-state that torches were included with the tour, or did you jump to the assumption that you were lied to, without investigating? Finally, did our staff lie to you when they advised you that a bag was necessary for your tour? In our extensive experience, one is absolutely vital if you are visiting the lake with a camera or anything you want kept dry. We can accept that our staff failed to properly inform you that there was a cost involved with bringing a bag into the park, and we apologize if this was the case - we will take action to ensure that future guests are appropriately well-informed. However, the gap between oversight and wilful mis-information is large, and your accusation of dishonesty is not backed up, and seems to be rooted in an opinion based on personal discontent. Your final paragraph is perhaps the most illuminating, as you dive head-first into your assumption of disingenuousness or deceptiveness on the part of our staff. Judging by the tone of this review, we feel it is probable that the conversation had a confrontational feel to it. Thais do not handle confrontation in the same way westerners do, and the reaction you have described falls neatly in line with what any Thai would do in that situation.
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The entire tour of Khao Sok was awesome. At the welcome and orientation, every minute details were explained to us. All our queries were patiently listened and answered. The room was pretty good. The overall ambiance of the room was just perfect to feel its closeness to nature. What impressed us that there was no plastic in the room. Everything was made of wood and glass. Our first activity was Elephant Bathing program. It feels pretty amazing to be close to such a huge creature and the entire activity was well-organized and executed. Right from feeding the elephants to bathing to lunch everything was awesome. Next activity was Night Trek with our Guide: Kung. He is a fantastic human and very down-to-earth. He explained to us as many things as possible despite being not very good in English. His knowledge about wild insects and animals is appreciable. Please tell him that we saw snake during our canoeing tour. Day 2 was the most awesome and amazing day of our life as we went for an overnight lake tour. No words can explain the beauty of Cheow Lan Lake as it can only be experienced. One of the best days of our lives and will always be cherished for lifetime. Being vegetarian is tough, but the team ensured that we always have something to eat and not just something, something good and tasty. The jungle trek with a bit of rock climbing, kayaking, cave tour, animal spotting, etc. was were all enjoyable. Sleeping in a floating bungalow was very unique experience. The best part was to go back to Basic: Away from the world of Electronics and Internet. It just felt *NO WORDS*. I can go on and on and on. Those 3 days were the one of the best days of my life and will cherish those for entire life. Thank you very much Khao Sok Riverfront Team for everything :) :) :). P.S.: 1. Please do not expect luxurious things in the room or during activities especially during overnight lake tour. 2. We would have loved to come at a time when water levels in the river were better but its nature and out of human control.
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Great bungalow with a clean bathroom, a great soft bed, very nice, everything was clean, a good working airco. The people of the resort were very friendly and helpfull, they were very nice people, good restaurant
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We booked this Resort because we wanted to go to the Khao Sok Lake with an overnight tour. In the package they offer 1 night at their resort with it. We got the warmest welcome, probably ever received at a hotel. We went bathing with elephants and the next morning our amazing tourguide brought us to the lake. The tour was filled with amazing boat trips, jungle trekking, kayaking and animal spotting. Sleeping in the floating houses was a nice experience but don’t expect luxury! They took care of food and drinks and really everything was just organized well. Would 100% recommend and wish we could’ve stayed for longer.
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We had a great time staying here. Great value for money, really cute bungalows, amazing food and fun adventure packages. Would definitely stay again. Staff were so lovely. Great location as well.Thank you.
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Response from worldwidejungle, Guest Relations Manager at Khao Sok Riverfront Resort
Responded Jan 19, 2020
Hi Natalie, It's lovely to hear from you! Thanks so much for taking the time to share your experience with us, and for the kind compliments! We're thrilled that we could provide you with such a fantastic stay, and we'll be looking forward to your next visit :) Best wishes,
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PRICE RANGE
$29 - $57 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Baan Rimnam Resort
LOCATION
ThailandSurat Thani ProvinceKhao Sok National Park
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Frequently Asked Questions about Khao Sok Riverfront Resort
Which popular attractions are close to Khao Sok Riverfront Resort?
Nearby attractions include 401 Street Bar (0.2 miles).
What are some of the property amenities at Khao Sok Riverfront Resort?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Khao Sok Riverfront Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Khao Sok Riverfront Resort?
Yes, free parking is available to guests.
What are some restaurants close to Khao Sok Riverfront Resort?
Conveniently located restaurants include Chao Italian Ristorante, Khao Sok Bistro & Bar, and Rafflesia Cafe.
Does Khao Sok Riverfront Resort have an airport shuttle?
Yes, Khao Sok Riverfront Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Khao Sok Riverfront Resort?
The staff speaks multiple languages, including English and Thai.