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BEST WESTERN Derwent Manor

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1,182 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Derwent Manor
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Showing 1,178: English reviews
Peterborough
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 21, 2015

We have just spent an enjoyable 4 day break at this hotel with family & friends. The rooms were very large with comfortable beds. The bathrooms are a bit dated but perfectly clean and adequate. We were the only couple in our group who were fortunate to have a flat screen tv on the wall, the other rooms had older... More 

Helpful?
2 Thank Sue D
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay at Derwent. I was delighted to read that you had an enjoyable stay with us, and your friends. We look forward to seeing you all again in the near future. Kindest regards, Mr Keith Donkin Director Derwent Manor Ltd More 

newcastle upon tyne
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 20, 2015

stayed the night here after getting the winter break offer on their website after reading reviews on here I requested a room which had been renovated which was one of the annexe rooms across the car park which was lovely nice big tv no bath though but we prefer showers anyway. We had a meal in the bar and it... More 

Helpful?
1 Thank lorna m
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review, I was delighted to read that you had a "lovely night away" at our hotel. We look forward to seeing you again very soon. Kindest regards, Mr Keith Donkin Director Derwent Manor Ltd More 

Sunderland, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

I booked this hotel for my husband and our friends. We stayed for 1night DBB and we were not disappointed our rooms were across the courtyard in what can be described as two mini separate suites, these were well appointed with excellent furnishings including kitchenette, Staff very accommodating, my suite did not have hairdryer I contacted reception within minutes I... More 

Helpful?
Thank Jeanettewoo123
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest, Thank you for such a lovely review. We are so happy you enjoyed your stay with us. We would love to see you again at our hotel. Kindest regards, Mr Keith Donkin Director More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Worst bed ever slept in food terrible, lovely location, quiet swimming pool that the children enjoyed, pub food was awful served cold and sent back twice, although we were not charged for it , was very dissappointing

Review collected in partnership with Best Western GB

Helpful?
1 Thank Michelle C
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for taking the time to review your stay with us. I was extremely disappointed that we did not achieve satisfaction with yourself. I have addressed all of your comments to my department heads and apologise once again for not exceeding your expectations. Kindest regards, Keith Donkin Director Derwent Manor Ltd More 

Tamworth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Stayed using a Groupon voucher for 3 nights in a recently refurbished 2 bedroomed cottage (Willow). We were pleasantly surprised how lovely and spacious our accommodation was with all the mod cons you'd expect. We also didn't expect our room to be serviced every day during our visit, but we had clean towels and bins emptied every day. It honestly... More 

Helpful?
1 Thank ClaireB36
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of our cottages. I was delighted that you had such an enjoyable stay with us. We are looking forward to refurbishing our hotel bedrooms to be the same standard of our cottages. I will pass all of your kind comments onto the staff involved. Regards Keith Donkin Director Derwent Manor Ltd More 

vogelport
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed February 17, 2015

We stayed at Derwent Manor Hotel for one night only. The hotel building is nice enough though the room was a little dated and tired looking. We had a room with 2 double beds, it was spacious and clean and had a nice countryside view from the window. The toilet and sink area were clean but the shower and bath... More 

Helpful?
3 Thank vogelport
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay. I was sorry to read that we did not fulfil your expectations, feedback such as yours is essential to our business to allow us to improve our product and I assure you I have acted upon the comments contained in your email. Our hotel is currently undergoing a full... More 

Redcar
Level Contributor
491 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
3 of 5 stars Reviewed February 17, 2015

This is just an average three star hotel. The room we had (228) was not to bad, however the television is an old tube type and on the floor and you cannot see it when you'r in the bed. The bathroom was really tiny with no room for your toiletries. The bed was quite lumpy and not very comfortable. Although... More 

Helpful?
1 Thank Stuart C
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review, customer feedback is essential to our business and we will use your feedback to help improve our product. Our hotel is undergoing a full refurbishment and we would love for you to give us another opportunity for you to visit us once this has been completed. Kindest regards, Mr Keith Donkin Director Derwent... More 

Gateshead, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 16, 2015

We booked an overnight stay with dinner.bed and breakfast through a groupon deal. Normally we would be expecting a lesser standard of service and food--not the case here though! Excellent service and quality 3 course meal with wine.Friendly staff and a comfortable bar,a leisure centre at your disposal within the grounds and a buffet breakfast to suit all tastes. Had... More 

Helpful?
Thank bryan m
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for taking the time to review your recent stay at our hotel. We are delighted to read that you had an enjoyable stay with us. We would love to see you again at our hotel very soon. Kindest regards, Mr Keith Donkin Director Derwent Manor Ltd More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more   less 

Additional Information about BEST WESTERN Derwent Manor

Address: Allensford DH8 9BB, England
Location: United Kingdom > England > Northumberland > Allensford
Price Range: $94 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Derwent Manor 3*
Number of rooms: 47
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Also Known As:
Best Western Derwent Manor Hotel Allensford
Best Western Northumberland
Best Western Hotel Northumberland
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