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Grand Zuri Dumai

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Grand Zuri Dumai
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97 Reviews from our TripAdvisor Community

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Showing 56: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms are OK. Staffs are friendly. There are currency exchange service in hotel and you can if needed. Hotel provides air port cars free of charge for guests at 9:30 AM daily. Foods and restaurant services are good, friendly. It seems there is no place for guests to have dinner outside than hotel restaurant.

Helpful?
Thank Hai H
Dumai, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

• Room and room service very nice good staff and quick service •Very Nice location & amenities very good •Very Co operative Staff & Quick response for all what ever guest need. Peaceful life with safety

Review collected in partnership with this hotel

Helpful?
Thank hashmukhbpatel
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Mr.Hasmukhbpatel "Warmest Greeting From Hotel Grand Zuri Dumai" On behalf of the management and all staff Hotel Grand Zuri Dumai , we would like to thank you for your nice review about our hotel and give five stars at TripAdvisor. We are very happy to know that you get quick respond from our hotel staff.Please enjoy our good hotel... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

The hotel room was spacious and comfortable. Staff were pleasant and helpful. Perhaps my only grouse would be that the swimming pool closed early and that I was not able to enjoy the facilities after work hours.

Helpful?
Thank tansw15
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear tansw15 "Warmest Greeting From Hotel Grand Zuri Dumai" It has been our great pleasure to welcome you at Hotel Grand Zuri Dumai, and thank you for sharing your feelings during you stay with us in TripAdvisor. The startegic location in the centre of city, has become one of the reason why our guest choose our hotel to accomodation in... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel nya bersih...kamar nya oke , gak terlalu mahal....makanan nya siiip especially crew hotel nya full service and full senyum..very recommended...thanks Grand Zury maybe next time i come here again....semuaanyaaaaaaaa gooodddddddd Gz dumai mantaaaaapp

Helpful?
Thank Rini D
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review
Google Translation

Kepada Ibu Rini D "Salam hangat dari Hotel Grand Zuri Dumai" Terima kasih atas waktu yang telah ibu luangkan untuk... More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed June 11, 2016

I regularly visit Dumai since last more than a year & have stayed in Grand Zuri hotel which is one of the good Hotel available in the city at the convenient location. Rooms are compact & have all the minimum facility necessary for the stay. Well trained staff are very friendly & give a very good service. As being vegetarian,... More 

Helpful?
Thank Rao_Raghupathi
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Mr. Rao Raghupati “Warmest Greeting From Hotel Grand Zuri Dumai “ We are very happy to hear that you are our regular guests and longstay guest at the Hotel Grand Zuri Dumai. Thank you for taking the time to describe your positive comments on TripAdvisor. Your good comments about the hotel's location is convenient indeed one center of interest... More 

Dumai, Indonesia
Level Contributor
23 reviews
5 of 5 stars Reviewed June 10, 2016

This hotel is the best option in Dumai. I'm a long stay guest living in the hotel for more than one year. You'll not find a hotel in Dumai offering similar facilities (swimming pool, gym, massage, restaurant, ballroom, etc.). The staff speak English, which is not so common in the hotels of the area and they are always pleased to... More 

Helpful?
Thank CCS_Spain
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear CCS_spain, “Warmest Greeting From Hotel Grand Zuri Dumai “ Actually, we were very impressed with the perfect comments you give to through TripAdvisor. Thank you for taking your time to share the experience of living with Hotel Grand Zuri Dumai. We are very pleased to know that you are a long stay guest. Please enjoy our facilities such as... More 

1 review
5 of 5 stars Reviewed June 8, 2016

All staff is very kind, friendly and trustable. And they strive every day to improve their services. I stayed long term at this hotel with comfortable. I am looking forward to returning this hotel and to meeting the all staff again. I thought I want to improve the Pasta to be served occasionally at breakfast.

Helpful?
Thank 秀伸荒
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Beloved Guest, "Warmest greeting from Hotel Grand Zuri Dumai " We are very happy to know you as our long stay guest. Thank you very much for your trust and reviewing your recent experience with Hotel Grand Zuri Dumai at TripAdvisor, we always appreciate hearing back from our guests. We are so glad that your overall stay was a... More 

1 review
5 of 5 stars Reviewed June 7, 2016 via mobile

Grandzuri dumai have a good service , the food was good and very tastefull.I visit dumai for bring our guest. We are very happy to meet friendly staff and they are very helpful. Especially the marketing staff, she is very help me to get a nice price. I have a travel agent,and i ensure to recomended this hotel to another... More 

Helpful?
Thank PhoenixTourandtravel
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear PhoenixTourandtr, “Warmest Greeting From Hotel Grand Zuri Dumai “ Thank you very much to take your time for share good experience at TripAdvisor. We are very happy to know you have a good service from our hotel staff and hear that the food we provide are make you satisfied. This review has been shared with our team and they... More 

1 review
5 of 5 stars Reviewed May 28, 2016

I stayed at Grand Zuri for 19 days to provide team building program for oil company. And I really amaze by professional services that I got from the hotel's staff and especially from the banquet. I got everything fast and right as I requested, and they are always give friendly atmosphere by smiling and greetings. The facility was good, the... More 

Helpful?
Thank Randy G
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Mr. Randy G “Warmest Greeting From Hotel Grand Zuri Dumai “ First for all, we are very proud to welcome you to Dumai for the first time. Thank you for staying with us for 19 days to provide team building program for your client. We are so appreciate for your time to take a rewiew about us in TripAdvisor.... More 

Jakarta, Indonesia
1 review
5 of 5 stars Reviewed May 27, 2016

I stayed in Grand Zuri for almost a month to hold 19 days training. And I have no complain for this hotel. Really. I think the service they have beats several hotels in Jakarta. They are quick, fast, responsive, helpful, and they certainly give their best. They made sure we're not lacking of anything. And it made us very thankful... More 

Helpful?
Thank farolanjessica
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Ms. Farolanjessica “Warmest Greeting From Hotel Grand Zuri Dumai “ The most important thing, Thank you very much for your perfect comment about our food, our room cleanliness, and our services Hotel Grand Zuri Dumai at TripAdvisor. We are pleased to know that you do not have any complaint for everything during staying with us for 19 days. Virtually,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Babysitting
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge

Additional Information about Grand Zuri Dumai

Address: Jln. Jendral Sudirman no. 88, Dumai 28812, Indonesia
Location: Indonesia > Sumatra > Riau Province > Dumai
Price Range: $47 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Zuri Dumai 3.5*
Number of rooms: 109
Reservation Options:
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