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Royal Decameron Mompiche

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625 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Quito
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Check in: worst check in ever, once we got there the first thing they told us was "please take a ticket and wait till your room is ready" there were like 500 hundred people waiting for their rooms so you can imagine!!!!!. This would take like 2 to 3 hours!!!! Room: Nice view to the pacific ocean, dirty floor, not... More 

Helpful?
Thank Stefaninv
New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 15, 2016

This will probably get the same generic answer all the bad reviews are getting...This place was terrible for an all inclusive resort especially with customer service. Don't bother complaining about anything becuase you will get the runaround. Starting off with our checkin we were obligated to wait the 10 minutes becuase we were early for check-in at 250pm for 3pm... More 

Helpful?
2 Thank Josemiguel82
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2016

A fantastic run hotel. Every room has a view of the Pacific Ocean. Rooms were very spacious. Food was excellent with varied choice. Lots of pools and sunbeds. Regular boats available to take you to the island. Staff very friendly. Originally planned to stay 2 nights but loved it so much we stayed an extra night.

Helpful?
Thank deirdrefinca
Management response:

Dear Guest: Thank you for your comments. Is greatfully to us to know that you enjoy our hotel and services . Royal Decameron Mompiche thanks your visit and we await your return. You are always welcome. More 

Guayaquil, Ecuador
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 30, 2016

Mixed experience: the hotel is a 2 hour trip from the airport, our transfer was included. Checkin was inflexible, we arrived at 13:30, our room wasn't available until 15:00. The reception service is lazy, we were asked to wait 10 mins, have a courtesy drink while we waited, just an excuse to get us to wait: 20 mins later and... More 

Helpful?
2 Thank FrankPIntor
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 28, 2016 via mobile

The most beautiful experience. Great food, location, beach...everything like a slice of heaven on earth. The view from the room was amazing, we had one's near the beach. You can see the sunset from the balcony...or from the pool with some exquisit liquor. The food was delightful as you must know there is a buffete restaurant, everything you can eat!!... More 

Helpful?
Thank Evelyn M
Quito
Level Contributor
1 review
5 of 5 stars Reviewed April 19, 2016

The view is amazing, the place is unique. Everyone makes you feel like home, people are friendly and omg the food there!! so much food. We highly recommend this place to anyone who wants to just relax and take some time off from reality.

Helpful?
Thank EugeniaHotel
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 24, 2016 via mobile

It is a bad trip, bad food, waiters mad all the time, no towels at the Room, cocroaches at the Room, air conditioner broke at the Room, water all around at the floor of the Room because of the AC, poor quality service, No body at the phone who i can ask for the AC, I just want to leave... More 

Helpful?
2 Thank Roiy O
Quito, Ecuador
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 17, 2016 via mobile

It is the first hotel in my life that i need to wait around 2 hours to get my room. Most of the staff dont care too much about customer service, need to great and smile a little bit more. The rest of the hotel its nice. Management needs to work in customer service.

Helpful?
2 Thank Ricardo V
Otavalo, Ecuador
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2016

we live in ecuador (for 5 years now) and were looking for a fairly affordable beach vacation. we looked into all inclusives and resorts outside the country, and even flights to nearby columbia were expensive. so for the price, and the fact that we didn't have to fly to get here, this place was GREAT. we read a lot of... More 

Helpful?
1 Thank Andra C
Quito, Ecuador
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 22, 2016

A very average experience. The facility itself was clean, and very pleasant. Service was way below par. It seems like the staff was taught to say no. No hot water. No one working at the various bars or cafe's. No jet skis (they were 5 meters away). No. To me it seems there is either poor or no leadership at... More 

Helpful?
2 Thank john m
Questions? Get answers from hotel staff and past guests. Ask a question

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Near Royal Decameron Mompiche

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
  • Free Internet
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The hotel is located 140 km away by road from Coronel Carlos Concha Torres Airport, Ecuador - south side of a large bay. With unparalleled natural beauty, surrounded by tropical rainforests and hundreds of kilometers of beaches, and a privileged climate with a year-round temperature of 28°C, this destination is an excellent option for practicing different water sports. El This Hotel has a modern tropical design that blends in with the area’s natural surroundings, 282 rooms, 3 specialized restaurants and 1 buffet, 6 bars, a disco, 5 pools and a convention center for 600 people, with cutting edge technology and a Business Center. ... more   less 

Additional Information about Royal Decameron Mompiche

Address: | 140 km por carretera del Aeropuerto Coronel Carlos Concha Torres, Mompiche, Ecuador
Location: Ecuador > Esmeraldas Province > Mompiche
Price Range: $150 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Decameron Mompiche 4*
Number of rooms: 282
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Also Known As:
Royal Decameron Mompiche, Ecuador Hotel Mompiche
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