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The Old House Hotel

Traveler (7)
Dining (5)
Room & Suite (2)

About

Location
Cleanliness
Service
Value
The Old House Hotel is a privately owned boutique bed and breakfast hotel, offering accommodation to our discerning guests in the historic village square of Wickham. We have 12 bedrooms, ranging from a small double room to large family suites. All rooms have state of the art hotel T.V's, luxury bedding, Tassimo coffee machines and Molton Brown toiletries.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Billiards
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Fax / photocopying
Baggage storage
Secured parking
Street parking
Free internet
Wifi
Public wifi
Internet
Breakfast available
Kids' meals
Special diet menus
Wine / champagne
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Private check-in / check-out
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Room features
Non-smoking rooms
Suites
Family rooms
Desk
Housekeeping
Seating area
Flatscreen TV
Complimentary toiletries
Telephone
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Hair dryer
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Good to know
HOTEL CLASS

Location

Full view
47Car recommended
Grade: 47 out of 100
14Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
20Reviews
0Q+A
2Room tips
Traveler rating
  • 14
  • 3
  • 0
  • 3
  • 0
Time of year
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  • English
Popular mentions
Just stayed for one night on business.Standard double room(King George IV) was comfortable but room and en-suite needed a little updating. Hotel Parking was limited but ample parking on the hotel frontage. Free wifi easy to access. Staff were all friendly and helpful. Restaurant provided excellent food and service. Wickham is a charming village location with old world charm and historic buildings. ideal for a stroll after dinner. Would I stay again - yes most definitely.
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Response from TheOldHouseHotel22, Guest Relations Manager at The Old House Hotel
Responded 1 week ago
Dear Paul, Thank you for taking the time to post a review. I am pleased that you found your allocated room comfortable, found the team members to be friendly, and enjoyed your dining experiences. The hotel is continually looking at ways to improve services and facilities, and your feedback regarding up-dating is appreciated. Looking forward to welcoming you back. Alison The Old House Hotel
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The staff were friendly and trying to be helpful, though I got the feeling that they had recently been taken over and had new people in..... things like the lady on reception not knowing how to use the card machine or struggling to find the rooms. Gotta say they got things sorted it was just a matter of patience & bearing with them. The room itself was quite small taken up mainly by the bed. Having two people move in here would be a pain - Though it was cosy a few things let it down: 🚨WIFI is terrible, speed was good when you had it though constantly dropped out across several devices. 🚨keep in mind it is an old house so everything creaks, for a light sleeper meant a long night. 🚨everything feels solid, though you can hear everything in the hallway / the next rooms bathroom and conversations in the hall. 🚨avoid the back of the hotel if you like a lay in, as at around 06:30 some one decided to do the glass recycling which made a considerable amount of noise. 🚨there is a fire exit light above the door which obviously stays on all night not sure on the regulations but I’ve not noticed this before, may as there is usually more of a “hall” in modern built rooms. 🚨no wardrobe, only a few coat hangers on coat pegs, a pain as I am here on businesses and could do with one. 🌟 The room was clean 🌟 The bathroom was clean 🌟The room had a tv / Tassimo maker / wireless charging alarm clock - with a usb slot in the back.....didn’t see this until the morning. 🌟There is limited parking around the back (get there first!) 🌟The location is good for seeing the sleepy town of Wickham, which is surrounded by nice restaurants and pubs. Writing this I’ve changed from 3/5 to 2/5 as realistically it is by no means the worst room I’ve stayed in - it’s clean, comfortable and the staff are friendly......though it just felt like there were several issues that need to be addressed. There is a lot of potential in my opinion they are just not quite there.
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We visit Wickham quite often but have not stayed for years. We stayed at the old house for a night and ate in table 22 on Father’s Day. From the moment we arrived it was obvious that it was we had come across a gem. The chap who checked us in, Ash was incredibly accommodating, as were his staff who’s names I missed. The room was stunning, furnishings were of the highest standard and all new. There were Molten Brown toiletries and a coffee maker. We had booked in for afternoon tea on Father’s Day and oh my god! It was without a doubt the best I have ever had-and I have had a few!! It was simply stunning, everything looked homemade and was so tasty. We will be back!
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Response from TheOldHouseHotel22, Guest Relations Manager at The Old House Hotel
Responded 4 weeks ago
Dear SD213, On behalf of all the team I would like to thank you for your five star review, which will be shown to all the team. I am pleased that you enjoyed all aspects of your stay, found the standard of your room to be high, and liked the facilities. Your wonderful comments regarding Afternoon Tea are very much appreciated. I am delighted that you will return on a future occasion, and look forward to welcoming you back. Alison The Old House Hotel
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We have just returned from a 1 night stay at this wonderful hotel wishing we’d booked for 2 nights!! Full of character and beautifully decorated and furnished. Dinner and breakfast absolutely delicious! Located right on the market square, it is a great location for visiting the local shops etc. What really makes it is the staff though. Every person we met was so friendly, welcoming, professional and helpful. Really can not recommend this wonderful place highly enough! We’ll definitely return!! ⭐️⭐️⭐️⭐️⭐️
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Response from TheOldHouseHotel22, Guest Relations Manager at The Old House Hotel
Responded Jun 12, 2019
Dear cezza90, On behalf of all the team I would like to thank you for your five star review, which is very much appreciated. I am pleased that you enjoyed your dining experiences, found all members of the team to be friendly and helpful, and liked the historic character of the hotel and location. Looking forward to welcoming you back, hopefully for a longer stay. Alison The Old House Hotel
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I have been here many times in the last few months it's a quiet relaxing hotel with excellent customer service.Nikita and Ash are especially helpful and kind. I love the Decor and Log fires in the cooler months and the garden in the summer time Food is good and has a good choice of rooms something for everyone including dog friendly ones!
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Response from TheOldHouseHotel22, Guest Relations Manager at The Old House Hotel
Responded May 17, 2019
Dear Auror123, Thank you for your five star review which has been shown to all members of the team. I am delighted that you choose to stay at the hotel when visiting the area, and that you receive an excellent level of customer service, and enjoy your dining experiences. Looking forward to welcoming you back. Alison The Old House Hotel
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PRICE RANGE
$88 - $270 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
B+B Wickham
LOCATION
United KingdomEnglandWickham
NUMBER OF ROOMS
12
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