London Chigwell Prince Regent Hotel, BW Signature Collection
London Chigwell Prince Regent Hotel, BW Signature Collection
Manor Road Woodford Bridge, Woodford IG8 8AE England
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. $175 /night, 3/17 - 3/18
$175
per night
$117
per night
$58
per night
Mar
Apr
Mar 17
Today
Mar 19
Mar 21
Mar 23
Mar 25
Mar 27
Mar 29
Mar 31
Apr 2
Apr 4
Apr 6
Apr 8
Apr 10
Apr 12
Apr 14
Apr 16
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#1 of 4 hotels in Woodford
Location
4.5
Rooms
4.2
Value
4.2
Cleanliness
4.3
Service
4.3
Sleep Quality
4.1
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
London Chigwell Prince Regent Hotel, Signature Collection by Best Western is in a great location close to London and the O2 arena, with easy access to the city just 30 minutes away via London underground, as well as to main road routes out of the city. Located within the picturesque area of Chigwell on East London-Essex borders, we have 62 comfortable rooms and 1 suite set within a converted Georgian house and a chapel, 22 of which have recently been completely refurbished. Outdoor areas include a summer terrace and plenty of onsite parking for our guests. London Chigwell Prince Regent, Signature Collection by Best Western is renowned in the area for hosting large conferences, dinners and weddings. Be it a corporate meeting for up to 325 delegates, or your wedding day, we have great flexible facilities and an experienced team to make your event a truly memorable one. Please contact us directly to find out more, we'd be delighted to help you out.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Room features
Housekeeping
Room service
Safe
Bottled water
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Location
Manor Road Woodford Bridge, Woodford IG8 8AE England
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Heathrow Airport
24 mi•
See all flights
London City Airport
7.4 mi•
See all flights
Roding Valley
20 min•Underground
Rental Cars
19 Restaurants
within 0.75 miles
Reviews
4.0
675 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
The London Chigwell Prince Regent Hotel, part of the BW Signature Collection by Best Western, garners praise for its clean, spacious rooms and the high level of cleanliness maintained throughout. While the hotel's atmosphere is frequently described as inviting, and the food and service receive commendations for being exceptional and attentive, respectively, some guests suggest improvements in Wi-Fi connectivity and decor.
The value and room sizes receive mixed reviews, though many appreciate the hotel's convenient location and peaceful ambiance.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Mixed
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Traveler rating
- 418
- 114
- 52
- 31
- 59
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
very very nice
London Chigwell, BW Signature Collection by Best Western receives frequent commendations for its cleanliness and serene suburban location, making it a suitable choice for nearby events. While the hotel's atmosphere is often described as lively and its amenities, such as the food and spacious rooms, are generally appreciated, guests have expressed mixed feelings about the room decor and ventilation.
The staff's service garners praise for their attentiveness, but service inconsistencies have been noted. In terms of value, opinions vary, with some
London Chigwell, BW Signature Collection by Best Western receives frequent commendations for its cleanliness and serene suburban location, making it a suitable choice for nearby events. While the hotel's atmosphere is often described as lively and its amenities, such as the food and spacious rooms, are generally appreciated, guests have expressed mixed feelings about the room decor and ventilation.
The staff's service garners praise for their attentiveness, but service inconsistencies have been noted. In terms of value, opinions vary, with some
Read more
Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Aug 21, 2024
Dear T6398JLbenl, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
This place deserves a 5 star review. I rarely write reviews but this place deserves some exceptional praise.
From the moment we arrived the staff on reception were amazing , so friendly and helpful.
The room was huge, clean , and bed really comfortable. The surroundings in the place are so peaceful and I can hear the birds singing From my room. We stayed 2 nights as part of business , and we ate in hotel restaurant. The food was brilliant, my husband had the burger - saying it’s the best he’s had. The staff in the restaurant were all so lovely and could not do enough for us. Jake the manager was lovely and let us stay in our room later the next day at a half day rate.
I have to say the customer service is exceptional from all the staff including the cleaning staff . They are all so friendly . Thank you for such a lovely positive stay - would definitely recommend and would love to stay again
From the moment we arrived the staff on reception were amazing , so friendly and helpful.
The room was huge, clean , and bed really comfortable. The surroundings in the place are so peaceful and I can hear the birds singing From my room. We stayed 2 nights as part of business , and we ate in hotel restaurant. The food was brilliant, my husband had the burger - saying it’s the best he’s had. The staff in the restaurant were all so lovely and could not do enough for us. Jake the manager was lovely and let us stay in our room later the next day at a half day rate.
I have to say the customer service is exceptional from all the staff including the cleaning staff . They are all so friendly . Thank you for such a lovely positive stay - would definitely recommend and would love to stay again
Read more
Date of stay: February 2024Trip type: Traveled as a couple
Room Tip: 5 min walk into the village
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Feb 5, 2024
Dear woowend79, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
The hotel and the staff within the establishment deserve full praise, in particular the housekeeping team manager, Nazli, and her staff, who were supportive of our requirements. The room we stayed in smelled fresh and was dust-free. The restaurant food was excellent and surprisingly delicious. The menu options offered a variety of items that catered to the needs of both adults and children. There was also a good selection of alcoholic and non-alcoholic beverage options.
Read more
Date of stay: October 2024Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Oct 30, 2024
Dear HH204412, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim and Raj, top class staff! The London Chigwell, BW Signature Collection by Best Western is celebrated for its welcoming atmosphere and comfortable rooms, with guests enjoying the festive mood during events. Staff members receive accolades for their exceptional service, contributing to a positive experience. While the hotel's amenities, including the tranquil gardens and ample parking, are generally praised, some guests suggest enhancements in Wi-Fi and decor.
Although cleanliness is lauded, the value receives mixed reviews due to concerns about hidden charges. The location is widely appreciated for its convenience and pleasant setting.
Although cleanliness is lauded, the value receives mixed reviews due to concerns about hidden charges. The location is widely appreciated for its convenience and pleasant setting.
Read more
Date of stay: September 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Sep 11, 2024
Dear 711rickiet, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the 2nd time using the Regency Suite as an event planner and I was pleasantly surprised by how well looked after myself and the client felt!
Sophie last year was amazing and this year Oana took great care of us and was also very kind, understanding and helpful. We had some challenges with the pricing for the venue but this was successfully resolved with care & understanding which I truly appreciated. I want to thank the Special Events Team at London Chigwell Prince Regent and mostly Oana for all the help with getting the event over the line. We look forward to having many more events to come!
Sophie last year was amazing and this year Oana took great care of us and was also very kind, understanding and helpful. We had some challenges with the pricing for the venue but this was successfully resolved with care & understanding which I truly appreciated. I want to thank the Special Events Team at London Chigwell Prince Regent and mostly Oana for all the help with getting the event over the line. We look forward to having many more events to come!
Read more
Date of stay: December 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Jan 24, 2025
Dear rujoya, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your event. I hope we can welcome you again soon. Many thanks. Hotel GM Avik Biswas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for 4 nights and I would say this hotel felt so warm and friendly jasmine in the bar was superb and felt like nothing was too much for me which is more than I expected with a busy restaurant! The reception and manager helping me out in the morning was great the did the best they could ever do.
There was a young lady called tatiana I’m sure she said she asked if I needed my room cleaned one day when I was leaving and when I got back it was amazing so see the level of care given, I would definitely recommend it to my friends and would come back if I am near the area for sure.
There was a young lady called tatiana I’m sure she said she asked if I needed my room cleaned one day when I was leaving and when I got back it was amazing so see the level of care given, I would definitely recommend it to my friends and would come back if I am near the area for sure.
Read more
Date of stay: July 2024Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: They have newly refurb rooms I liked them a lot.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Jul 29, 2024
Dear 487lancet, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival they had not reserved a room for us despite me having confirmation email from them ??? After about 30 mins the manager took us to room 312 it was obvious upon entry that an odour that can only be described as sewage like permeated the room, my wife rang reception and after 15 mins the same manager arrived and moved us to room 314, upon arrival, yes you guessed it the same smell etc. The manager apologised and said she would get back to us asap with a solution, I had noticed that the hotel allowed pets to stay and in retrospect I think 312 & 314 were used for this purpose as when I picked up my jacket from the chair it was covered in hair !!! After about another 30 mins the manager arrived back and moved us to 113 which was a very nice room with no unpleasant odours. We had planned to eat at the hotels restaurant but did a quick about turn when we were confronted with a drab, dreary, dark space with no diners (unsurprisingly) despite it being 8pm prime time for dining. The staff were polite, pleasant and courteous at all times and the two young ladies at reception were sympathetic to our plight. In essence the BW Prince Regent is in dire need of modernising, a makeover is long overdue.
Read more
Date of stay: January 2023
Cleanliness
Service
Sleep Quality
Room Tip: Avoid rooms previously occupied by pets.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Feb 1, 2023
Dear Jaffajay, Thank you for taking the time to complete your feedback on your stay. I am sorry to read that you experienced an issue with your room. Your comments have been noted and will be passed on so we can look to implement improvements in this area. If you would like to discuss your stay further, please email me at avik.biswas@chigwellprinceregent.co.uk. Many thanks. Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brilliant hotel and service especially at the bar and restaurant, amenities close by with good shops. The bedrooms are really nicely decorated the showers are beautifully decorated and I would highly recommend staying at this hotel. The staff are extremely friendly and helpful
Read more
Date of stay: December 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Dec 12, 2024
Dear jamiefoot29, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your stay. I hope we can welcome you again soon. Many thanks. Hotel GM Avik Biswas
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We traveled to this establishment for a funeral it was a very sad day for us all, the venue done everything they could to make sure it was set up and presented so nicely which I really appreciate the attention to detail, Luke and Jake in the main bar was so friendly and efficient with the service it was so nice to see two lads working so hard. The buffet was outstanding I even had the pleasure of thanking the chef myself as he met us when collecting our food. A massive thank you to him and his wonderful staff.
Read more
Date of stay: August 2024Trip type: Traveled with family
Value
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Aug 6, 2024
Dear GloriarP3792ZH, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff and that they looked after you well during your event with us. I hope we can welcome you again soon. Many thanks Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed July 27th - August 9th 2023
This hotel is a diamond in the rough; you can tell that the carpets and chairs are a little worn and need updating. Hopefully, with the takeover of Best Western, these items will be taken care of, but what they lack in updating, they make up for in room quality and amenities and the warming, caring nature of the staff.
Pros:
* Close to public transport to the city
* Close to places to eat
* Clean, updated rooms
* Large-sized rooms for England
* Friendly, warm, caring staff
* Delicious full English buffet
Cons:
* Carpet and chairs in hallways and common areas are run down and need updating
* Numerous weddings and the wedding attendees can get loud, and the children from the weddings are running around slightly unruly.
This hotel is a diamond in the rough; you can tell that the carpets and chairs are a little worn and need updating. Hopefully, with the takeover of Best Western, these items will be taken care of, but what they lack in updating, they make up for in room quality and amenities and the warming, caring nature of the staff.
Pros:
* Close to public transport to the city
* Close to places to eat
* Clean, updated rooms
* Large-sized rooms for England
* Friendly, warm, caring staff
* Delicious full English buffet
Cons:
* Carpet and chairs in hallways and common areas are run down and need updating
* Numerous weddings and the wedding attendees can get loud, and the children from the weddings are running around slightly unruly.
Read more
Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Avik Biswas, General Manager at London Chigwell Prince Regent Hotel, BW Signature Collection
Responded Oct 12, 2023
Dear MelCoutr, Thank you for taking the time to complete your feedback on your stay. I am pleased to read your comments regarding friendly staff. Your comments regarding the lack of updating have been noted and will be passed on so we can look to implement improvements in this area. I hope we can welcome you again in the future. Warm Regards Avik Biswas General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I do believe there just ask at reception
Parking for guests that have not booked direct with the hotel is charged at £5 for an overnight stay which is payable upon your arrival at the hotel. For those that book with the hotel direct overnight parking is complimentary.
We held a Greek Funeral here a few years ago and they did allow our outside caterers.
Hi We stayed for two nights and there were big wedding events on both nights. A lot of happy noise as we passed the function room and corridor but have to say we did not hear a thing once we were in our room. Hope tis is helpful
Hi,
Our Princess Suite is located on the first floor of the hotel. Please contact our sales team with your email address on 0208 505 9966 and they will be able to send you pictures over upon request
…
PRICE RANGE
$76 - $157 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
menzies prince regent hotel chigwell, regent menzies prince, regent hotel london, regent london, london regent
FORMERLY KNOWN AS
Hallmark Hotel London Chigwell Prince Regent
LOCATION
United KingdomEnglandGreater LondonRedbridgeWoodford
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingLONDON CHIGWELL PRINCE REGENT HOTEL, BW SIGNATURE COLLECTION - Updated 2025
Frequently Asked Questions about London Chigwell Prince Regent Hotel, BW Signature Collection
Which popular attractions are close to London Chigwell Prince Regent Hotel, BW Signature Collection?
Nearby attractions include Redbridge Lakes (0.6 miles), Claybury Park (0.3 miles), and St Mary the Virgin (0.7 miles).
What are some of the property amenities at London Chigwell Prince Regent Hotel, BW Signature Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at London Chigwell Prince Regent Hotel, BW Signature Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at London Chigwell Prince Regent Hotel, BW Signature Collection?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to London Chigwell Prince Regent Hotel, BW Signature Collection?
Conveniently located restaurants include Jaipur of Chigwell, Crown & Crooked Billet, and The Three Jolly Wheelers.
Are any cleaning services offered at London Chigwell Prince Regent Hotel, BW Signature Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does London Chigwell Prince Regent Hotel, BW Signature Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to London Chigwell Prince Regent Hotel, BW Signature Collection?
Many travelers enjoy visiting Valentines Mansion & Gardens (2.4 miles), Gants Hill Station (2.1 miles), and Redbridge's Town Hall (3.4 miles).
Is London Chigwell Prince Regent Hotel, BW Signature Collection accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.