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City Express Campeche

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City Express Campeche
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197 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Reviewed 2 weeks ago via mobile

My husband and myself got 1 room and another couple and 2 children we were traveling with got another room. Rooms appeared very clean. Cable TV, but no English channels. Close to Centro and the ocean. No wash cloths, but we did not request any. Hotel staff did not speak or understand English. All in all, good price for an...

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Helpful?
Thank Jen F
Antwerp, Belgium
Reviewed January 3, 2017 via mobile

Not expensive and well located, a 10 minutes walk from the city centre. Clean rooms with the necessary amenities. Breakfast buffet disappointing. Staff not helpfull. No minibar/fridge on the rooms. Good place, just to sleep.

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Thank Yves_VDM
Pendleton, Oregon
Reviewed November 4, 2016 via mobile

The room was average. Honestly, the hotel seemed deserted and there were no lights on in the hallway to our room. Our bathroom smelled like a sewer and didn't seem clean. Needless to say, we didn't shower there. We had to run the air conditioning all day as the windows don't open. On a positive note, the location is close...

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Thank Christina H
Bloomington, Indiana
Reviewed July 8, 2016

Hotel is in good location off main highway. Clean, bed was comfortable, free parking off-street, no Mexican charm, but a good value for the price. WiFi was OK, bandwidth was small - OK for email & Facebook, but other websites would not open. Breakfast was OK - eggs, meat, fresh fruit, yogurt, cereal, bread, rolls, homemade tortilla chips, black beans....

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Thank BAM1953
Helsinki, Southern Finland, Finland
Reviewed May 15, 2016

Not clean, lazy staff: they don't clean the rooms or do it after 5 pm, the ladies preparing breakfast seem annoyed to do their jobs and shout all the time as if they were at home; btw, awful breakfast AND THEY OPENED OUR DOOR AT 3 AM...fortunately we had the latch on. This was the first and last time we'll...

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Thank Tricia002k
Milano
Reviewed September 19, 2014 via mobile

we stayed at this hotel in late August and I must say that the rooms are clean and comfortable, quiet . the buffet breakfast was varied and plentiful . the staff were helpful and polite. I know a 15-minute walk from the center . very good value for money

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Thank Gianluca P
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Campeche comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon

Sydney, Australia
Reviewed May 3, 2014

The tiled hallways and thin walls ecko the multitude of sounds throughout the building. Children and soccer teams fill the lobby well into the night and prevented myself from having a silent or peaceful sleep. None of the staff in the lobby think to limit the noise.

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Helpful?
Thank Tim B
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear guest Thank you very much for contacting us, we are really sorry for inconvenience caused by the noise the rooms thanking your feedback to work in our areas of opportunity. See you at one of our hotels

Monterrey, Mexico
Reviewed April 6, 2014

This hotel is well located, just a few blocks away from the Sea, and there is a path to run there and use bicycle. The price is good enough, the room is very nice, with a small closet but the rest is great, bed is good, the TV is flat screen 32 inches, the bathroom is good and it even...

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1Thank Iram77
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Iram, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Campeche did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Holland
Reviewed March 7, 2014

I have stayed in several City Express hotels throughout Mexico and know what to expect: basic, but clean and ok accomodation & service for the money paid. The City Express hotel in Campeche was a clear exception, most importantly because the sheets of our bed were simply disgusting. Pubic hairs in the bed, and simply smelling like somebody already slept...

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Thank Aroundtheglobe15
marlen c, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the clean in de room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action...

Oslo, Norway
Reviewed February 9, 2014

Hotel is located in the historic center of the city. It is new. Rooms are quiet big. With 2 beds. Big bathroom. Aircondition is very noisy. There is actually no problem with this hotel but the management. No body speaks english at the reseption. There was huge misunderstanding about our reservation. I had to call Venere several times before the...

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Thank Fershtet
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, thank you very much for contacting us, we want to apologize for what happened to the difficulties experienced during your stay, as we had a problem in the system and staff misunderstood. rest assured that I talk to the staff involved for this to not be repeated again expect us the opportunity to have you again to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about City Express Campeche

Address: Av. Adolfo Ruiz Cortines No. 12 | Area AH-KIM-PECH, San Francisco de Campeche, Campeche 24028, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range: $42 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Campeche 3*
Number of rooms: 120
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Questions & Answers

Questions? Get answers from City Express Campeche staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just Avoid It”
 of 5 bubbles Tricia002k, May 15, 2016 | Read review
“Do not choose room in last floor. There is a lot of noise from aricondition.”
 of 5 bubbles Fershtet, Feb 9, 2014 | Read review
“Rooms facing the front of the hotel are quiet.”
 of 5 bubbles Romtravel2, Oct 8, 2012 | Read review
“There is no pool and try to a room away from the elevator, it makes a sound everytime it stops. Parking can be a challenge.”
 of 5 bubbles Klm01, Jul 22, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question