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City Express Campeche

Traveler (52)
Room & Suite (33)
Dining (6)

About

#13 of 31 hotels in Campeche
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Free airport transportation
Business Center with Internet Access
Conference facilities
24-hour front desk
Free internet
Wifi
Public wifi
Internet
Breakfast available
Vending machine
Airport transportation
Shuttle bus service
Meeting rooms
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Safe
Good to know
HOTEL CLASS
357Reviews
0Q+A
4Room tips
Traveler rating
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Popular mentions
The people are awesome. The security team are very kind and do above and beyond to ensure your happy. The place is clean and the breakfast is pretty good but the same everyday. It would be totally recommend for a day or 2. This is not the hotel we booked but Expedia magically changed our plans for us. Would have preferred our original choice as it had a location to spend time in. The only areas to hang out is the rooms or the smoking area. Which for a 20 day trip in a very hot concrete city a pool or courtyard just a place to relax a little would make this place amazing. There is no refrigerator in the room to keep drinks cold so many trips to the store is required if you prefer cold drinks.
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Response from JORGEALBERTOC112, Gerente at City Express Campeche
Responded Feb 23, 2019
Dear Yukonjojo: Thanks for staying in City Express Hotels, we're glad to read you. Your comments are greatly appreciated.
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Sometimes you have to stay at an hotel you did not choose (official hotel... etc) Campeche’s City Express service was much better this time; last time there was not hot water early morning and breakfast was cold and did not replentish emptied alterantives. Nice to see that errors are taken care of
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Response from JORGEALBERTOC112, Gerente at City Express Campeche
Responded Nov 20, 2018
Dear guest: Thanks for staying in City Express Hotels, we're glad to read you. Your comments are greatly appreciated.
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+1
I just read some reviews before posting and i really liked the hotel. Definitely nothing to complain about like what I read. The location was great. The breakfast was filling with a number of choices plus grabbed apples for the road. The room was clean and plenty of hot water. I would for sure go back. I hope that before putting negative reviews that people actually spoke to someone at the front desk.
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Response from JORGEALBERTOC112, Gerente at City Express Campeche
Responded Nov 13, 2018
Dear guest: Thanks for staying in City Express Hotels, we're glad that you enjoyed your stay. Your comments are greatly appreciated.
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Most hotels in Campeche are wonderful, but this City Express is by far the worst. The front desk had bugs crawling all over it while the staff laughed as I watched.. I had fleas jumping on me at night, yes, FLEAS!! My bedsheets smelt like sweaty gym clothes and the bathroom had hair on the floors.. The "free" breakfast was awful (cold eggs combines with the worst juice ever created). Campeche is a beautiful, clean city, spend 10 more bucks on a hotel worth your time.
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Response from JORGE ALBERTO C, Gerente at City Express Campeche
Responded Jul 26, 2018
Good morning dear guest. On the part of all City Express Campeche team send you a warm greeting and a sincere apology for the inconvenience they had during their stay, told you that we are taking specific actions on incidents that says in a timely manner, they are based on These comments that we can identify our areas of opportunity for improvement immediately in the theme of our breakfast, the cleaning of our rooms and the white. Thank you very much for your comments and reiterate a sincere apology for what happened Atte. Jorge Cubillas Avila
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Our worst lodging in 2 weeks of touring Mexico. Cleanliness of bed linens was questionable, gym and halls had heavy chemical odor, and decor was cheap. Spend a little more or maybe even less and get a place with flowers, a garden, and a good vibe.
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Response from JORGE ALBERTO C, Gerente at City Express Campeche
Responded Jul 26, 2018
Good morning dear guest. On the part of the staff of City Express Campeche I send cordial greetings and a sincere apology for the inconvenience they had during their stay, I told you that we are taking specific actions on incidents that says in a timely manner. Thank you very much for your comments and reiterate a sincere apology for what happened Atte. Jorge Cubillas Avila
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PRICE RANGE
$55 - $77 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaCampecheCampeche
NUMBER OF ROOMS
110
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