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City Express Campeche

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City Express Campeche
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163 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Pendleton, Oregon
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

The room was average. Honestly, the hotel seemed deserted and there were no lights on in the hallway to our room. Our bathroom smelled like a sewer and didn't seem clean. Needless to say, we didn't shower there. We had to run the air conditioning all day as the windows don't open. On a positive note, the location is close... More 

Helpful?
Thank Christina H
Bloomington, Indiana
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 8, 2016

Hotel is in good location off main highway. Clean, bed was comfortable, free parking off-street, no Mexican charm, but a good value for the price. WiFi was OK, bandwidth was small - OK for email & Facebook, but other websites would not open. Breakfast was OK - eggs, meat, fresh fruit, yogurt, cereal, bread, rolls, homemade tortilla chips, black beans.... More 

Helpful?
Thank BAM1953
Helsinki, Southern Finland, Finland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 15, 2016

Not clean, lazy staff: they don't clean the rooms or do it after 5 pm, the ladies preparing breakfast seem annoyed to do their jobs and shout all the time as if they were at home; btw, awful breakfast AND THEY OPENED OUR DOOR AT 3 AM...fortunately we had the latch on. This was the first and last time we'll... More 

Helpful?
Thank Tricia002k

Travelers are raving about these Campeche hotels

Milano
Level Contributor
133 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 19, 2014 via mobile

we stayed at this hotel in late August and I must say that the rooms are clean and comfortable, quiet . the buffet breakfast was varied and plentiful . the staff were helpful and polite. I know a 15-minute walk from the center . very good value for money

Helpful?
Thank Gianluca P
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, Thank you for contacting us, it is a pleasure to know that your stay at City Express Campeche comply with your expectatives and our standars of service and quality make you feel confortable. Looking foward for your next visit soon More 

Sydney, Australia
1 review
Reviewed May 3, 2014

The tiled hallways and thin walls ecko the multitude of sounds throughout the building. Children and soccer teams fill the lobby well into the night and prevented myself from having a silent or peaceful sleep. None of the staff in the lobby think to limit the noise.

Helpful?
Thank Tim B
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear guest Thank you very much for contacting us, we are really sorry for inconvenience caused by the noise the rooms thanking your feedback to work in our areas of opportunity. See you at one of our hotels More 

Monterrey, Mexico
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 6, 2014

This hotel is well located, just a few blocks away from the Sea, and there is a path to run there and use bicycle. The price is good enough, the room is very nice, with a small closet but the rest is great, bed is good, the TV is flat screen 32 inches, the bathroom is good and it even... More 

Helpful?
1 Thank Iram77
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Iram, Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Campeche did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon More 

Holland
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 7, 2014

I have stayed in several City Express hotels throughout Mexico and know what to expect: basic, but clean and ok accomodation & service for the money paid. The City Express hotel in Campeche was a clear exception, most importantly because the sheets of our bed were simply disgusting. Pubic hairs in the bed, and simply smelling like somebody already slept... More 

Helpful?
Thank Aroundtheglobe15
marlen c, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the clean in de room as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented corrective action... More 

Oslo, Norway
Level Contributor
110 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed February 9, 2014

Hotel is located in the historic center of the city. It is new. Rooms are quiet big. With 2 beds. Big bathroom. Aircondition is very noisy. There is actually no problem with this hotel but the management. No body speaks english at the reseption. There was huge misunderstanding about our reservation. I had to call Venere several times before the... More 

Helpful?
Thank Fershtet
Marlen C, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, thank you very much for contacting us, we want to apologize for what happened to the difficulties experienced during your stay, as we had a problem in the system and staff misunderstood. rest assured that I talk to the staff involved for this to not be repeated again expect us the opportunity to have you again to see... More 

Waco, Texas
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 8, 2012

The City Express is conveniently located in the colorful historic city of Campeche, it is very clean and compact designed in a minimalist style. The front desk reception associate was friendly and security provided us with helpful information of 2 places to eat at: Sabalos (closed at 8) and at the San Martin Portales, so we went to the Portales... More 

Helpful?
Thank Romtravel2
ControlCalidad, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, It is our pleasure to offer our services is our main motivation and commitment that your stay is pleasant and productive. Together with you we are taking an important first step in our path. We appreciate the confidence you had in sharing their experience and this commits us to continue working hard towards achieving new triumphs and today... More 

Webster
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 30, 2012

Room was around corner from elevator and heard elevator dings all night (any time elevator door opened or closed). In the morning when showered our room had no hot water. Neighbors two doors down did. Tried to submit complaint about it in mornIng but directed to complicated online review system that nobody could figure out.

Helpful?
Thank FitLikeAmy
ControlCalidad, Guest Relations Manager at City Express Campeche, responded to this review

Dear Guest, Please accept our sincere apologies for the inconvenience you may have experienced in respect to the noise in the room. I would like to share with you that we have taken immediate actionss to ensure that this will never happen again. We hope you give us the opportunity to host you again in the future and fully meet... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about City Express Campeche

Address: Av. Adolfo Ruiz Cortines No. 12 | Area AH-KIM-PECH, San Francisco de Campeche, Campeche 24028, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range: $40 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Campeche 3*
Number of rooms: 120
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Questions & Answers

Questions? Get answers from City Express Campeche staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just Avoid It”
 of 5 bubbles Tricia002k, May 15, 2016 | Read review
“Do not choose room in last floor. There is a lot of noise from aricondition.”
 of 5 bubbles Fershtet, Feb 9, 2014 | Read review
“Rooms facing the front of the hotel are quiet.”
 of 5 bubbles Romtravel2, Oct 8, 2012 | Read review
“There is no pool and try to a room away from the elevator, it makes a sound everytime it stops. Parking can be a challenge.”
 of 5 bubbles Klm01, Jul 22, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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