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Holiday Inn Campeche

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Holiday Inn Campeche
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123 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Zurich, Switzerland
Reviewed 6 days ago NEW

My reservation was cancelled without notice just because they apparently could not contact booking.com about our reservation, without even trying to contact me. We arrived at 11pm and we found ourselves without accommodation, together with another couple with the same problem. The staff simply ignored us and wasn't even available to help finding a solution. We stayed in the lobby...

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Helpful?
Thank ldama
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Idama: We truly sorry all the inconvenience about your reservation. Our politics are very clear and informed to the agency on time, to let you know about it and make your own decision. However, your opinion will helps us to improve our services in this kind of manner, and avoid this situations in the future. Thank you indeed for...

Mexico City, Mexico
Reviewed 1 week ago

Good hotel and delicious food. In the room there is an iron and a hair dryer which is very important for me. 2 bottles of water every day, coffee in the rooms, very clean and nice rooms. There is a little fitness room, which is very comfortable to have if you need it. The bad thing is that the service...

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Helpful?
Thank IrynaFedchenko
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Thank you indeed for your review: We will consider all the details you kindly mentioned. We hope we can have you again. Warm Regards

Reviewed 2 weeks ago

I had to work here, almost lost my job, WATCT OUT THERE IS A COMPANY NAMED MOBILENET giving intenret solutions to hotels in Mexico, you will get stuck in 1985, I called the front desk, like I was talking martian with them, they had no clue, no body complains they told me, no wonder, I said, It is incredible that...

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Helpful?
Thank Sergio S
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Sergio S: We really sorry your stay was not as you expected. We will work to improve our internet services, and the response of the front desk team. Thank you so much for your review.Your opinion will definitely help us to be the best Warm Regards

Reviewed November 14, 2016 via mobile

Very satisfied. Excellent location, rooms very clean, staff very friendly, breakfast was very good. Ocean view with balconies. Parking lot not large enough for the hotel. Good restaurants close to hotel, major mall nrar, Galerias Campeche Lots of historical places to visit. The best , traffic was great, no congestion.

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Helpful?
1Thank Raul F
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Raul F: Thank you so much for your review and for your visit. There is no better recommendation than yours. Warm Greetings from Campeche. Holiday Inn Family

Ensenada, Mexico
Reviewed September 16, 2016

I was early for check in and had to wait for 45 minutes which was no problem. When I entered the room I was surprised that it was very large and so CLEAN! The room had a view of the ocean which also was nice. The restaurant is also very good. The breakfast buffet is your usual Mexican food but...

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Helpful?
Thank Baja5557
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Baja 5557: It will be a pleasure to have you back. Thank you so much for your kindly review. We will see you soon. Best Regards

Williamsburg, Virginia
Reviewed September 15, 2016 via mobile

Good location. Private entrance to the mall and Walmart. Easy cheap taxi rides to nearby businesses/nightlife. Small pool and gym but adequate. Terrible in room coffee 😣! The absolute worst hotel coffee I've ever had. And such a shame bc this area is renowned for their coffee plantations! Luckily the mall has coffee and a food court. Staff is exceptionally...

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Helpful?
1Thank SunnyDee627
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Miss SunnyDee627 : We really appreciate that you have given us your comments. It's marvelous to know that you enjoyed your stay. We will verify with the department concerned about the coffe issue. Warm Regards from Campeche

Helmond, The Netherlands
Reviewed August 13, 2016

The holiday inn hotel in Campeche located in the "middle of nowhere" at the end of the boulevard. It is a typical holiday in so very simpel and no luxury (except for the bed). The accommodation is very noisy there are airco units outside that you can hear in the room and the walls seem like paper. You hear everything...

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Helpful?
1Thank epvdlinden
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Epvd Linden: Your opinion is really important to us. We really appreciate your comments and we definitely will work to improve in all the details you mentioned. We apologize for every unpleasant situation you had with us. We hope you could give us the opportunity to see for yourself ,all the effort to have you back, but making a...

New Hampshire
Reviewed June 2, 2016

My flight to Mexico City was cancelled and Aeromexico put me (and more than a dozen other stranded passengers) here overnight. The good: Room was clean, staff was fairly friendly, facilities were new and seemed in good condition. The annoying: Swimming pool hours were limited. If traveling on business, a 9am start time of a hotel swimming pool renders it...

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Helpful?
1Thank PoblanoJ
Alejandra A, Guest Relations Manager at Holiday Inn Campeche, responded to this review

Dear Poblano: We appreciate the time you gave us to share your experience. We have shown your review to the indicated departments to execute the necessary actions and avoid emotions that are definitely the opposite experiences that characterize us. We´ll take in consideration the service hours about the pool, you very kindly mentioned us. We look forward to receive you...

Cancun, Mexico
Reviewed August 8, 2015

Construction woke us up too early, no view except dead parking lot, night club pumped loud music until 2am keeping us awake and annoyed. Rude! People stay to relax not have a your hotel bar cranking music so loud all night.. We will not stay again. Overpriced for Mexico. Very small bathroom crammed into the room, not well throughout design...

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Helpful?
Thank A_Casados
Alejandra R, Director of Sales at Holiday Inn Campeche, responded to this review

Dear Customer: We regret the inconvenience to the construction, and have not met your expectations. We make a great effort in the hotel to meet all the standards set by the brand so we welcome your feedback in order to identify areas of opportunity that could make us fail. We hope to have another chance to having you here best...

Chicago, Illinois
Reviewed July 13, 2015

Standard Holiday Inn, nothing special but the only brand name in town. Decent pool, restaurant ok. No suites or club floor. No complaints. Would stay again. Ask for a ocean front view on highest floor available.

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Helpful?
Thank temple1120
Alejandra R, Director of Sales at Holiday Inn Campeche, responded to this review

Thanks a lot for staying with us, we hope you come back soon kind regards from Campeche

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located oceanfront on Campeche s boardwalk , offers a great place to relax after a hard working or adventure day. The hotel has a contemporaneum design with comfortable and spacious guest rooms, half of them with an amazing ocean view. We are conveniently located near shopping, commercial, financial, historical and convention centers. In our ANTARA Restaurant you can enjoy an excellent variety of international, local and regional cuisine, have a refreshing cocktail in our Bar AQUA or take a dip in our beautiful pool enjoying the ocean view. ... more   less 

Additional Information about Holiday Inn Campeche

Address: Avenida Resurgimiento S/N, Campeche 24044, Mexico
Location: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range: $62 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Campeche 3*
Number of rooms: 91
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Questions & Answers

Questions? Get answers from Holiday Inn Campeche staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a high room so the traffic on the avenue below doesn't interfere with your sleep.”
 of 5 bubbles Baja5557, Sep 16, 2016 | Read review
“Get a room with Ocean view”
 of 5 bubbles epvdlinden, Aug 13, 2016 | Read review
“ask for room with balcony and view”
 of 5 bubbles PoblanoJ, Jun 2, 2016 | Read review
“Lots of other options without a hotel bar blaring music all night. Go anyplace else!”
 of 5 bubbles A_Casados, Aug 8, 2015 | Read review
“Rooms on the top floor have good views.”
 of 5 bubbles Joe_33, Dec 29, 2013 | Read review
5 of 5
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