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Holiday Inn Campeche

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Traveler (75)
Room & Suite (43)
Dining (15)
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Overview
  • Excellent26%
  • Very good47%
  • Average15%
  • Poor7%
  • Terrible5%
Feb 6, 2018
“Not bad at all”
Mar 23, 2017
“Terrible customer service”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Campeche
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Campeche
Special Offer: Book Direct and Save
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Nearby Hotels
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Reviews (157)
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1 - 5 of 33 reviews
Reviewed February 6, 2018 via mobile

The drawback of this hotel is the location: it’s at the far end of the Malecón and it’s too far to walk into town. Otherwise we were happy at this hotel. Our room was nice and clean with ocean view, staff was friendly and breakfast...More

Thank terbang
Reviewed March 23, 2017

Today Jackeline in front desk cancelled our reservation even when we had a confirmation number. She said that she cancell it because we got late in the hotel and they could not contact the travel agency or us. The hotel manager did not want to...More

Thank Bbermea83
Response from Alejandra A, Guest Relations Manager at Holiday Inn CampecheResponded March 25, 2017

Dear Bbermea83: Thank you so much for your time to writing us. Our apologies for not making a pleasant visit. We really appreciate your honest opinion. Best Regards

Reviewed February 7, 2017 via mobile

We had a good overnight stay. The hotel is clean and comfortable. The breakfast buffet was very good. The hotel is pretty close to downtown, about a five minute cab ride. The only problem during our stay was that our neighbors were very loud it...More

Thank Gphalan
Response from Alejandra A, Guest Relations Manager at Holiday Inn CampecheResponded February 9, 2017

Dear Gphalan: Your feedback will help us to improve in this particular area. We are very sorry for the unpleasant situation, which has been notified to all departments involved. Thank you very much for your comment. We hope we could receive you again to show...More

Reviewed January 10, 2017

My reservation was cancelled without notice just because they apparently could not contact booking.com about our reservation, without even trying to contact me. We arrived at 11pm and we found ourselves without accommodation, together with another couple with the same problem. The staff simply ignored...More

1  Thank ldama
Response from Alejandra A, Guest Relations Manager at Holiday Inn CampecheResponded January 13, 2017

Dear Idama: We truly sorry all the inconvenience about your reservation. Our politics are very clear and informed to the agency on time, to let you know about it and make your own decision. However, your opinion will helps us to improve our services in...More

Reviewed January 4, 2017

Good hotel and delicious food. In the room there is an iron and a hair dryer which is very important for me. 2 bottles of water every day, coffee in the rooms, very clean and nice rooms. There is a little fitness room, which is...More

Thank Iry A
Response from Alejandra A, Guest Relations Manager at Holiday Inn CampecheResponded January 10, 2017

Thank you indeed for your review: We will consider all the details you kindly mentioned. We hope we can have you again. Warm Regards

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Pool
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$60 - $81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$60 - $81 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (75)
Room & Suite (43)
Dining (15)
Family and Play Areas (2)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"They shoul have better customer service and administration of their reservations."
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"Get a high room so the traffic on the avenue below doesn't interfere with your sleep."
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"Get a room with Ocean view"
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"ask for room with balcony and view"
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