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Suria Service Apartment Hotel

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Suria Service Apartment Hotel
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17 Reviews from our TripAdvisor Community

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Showing 17: English reviews
Reviewed 4 weeks ago via mobile

horrible in all aspects. lack of maintenance, elevator not working, broken ceiling, no security, dont even bother to come at night time as no lights to direct you to the place at all and horrible room conditions. If you want to go to their public loo, please avoid using its lobby facilities. The are poops everywhere and looks like they...

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Thank Fauzaman
Kuala Lumpur, Malaysia
Reviewed May 18, 2016 via mobile

From the photos on agoda, the service apartment looked nice and impressive especially its big swimming pool. However, it was really lousy and worst than a budget hotel. First of all, the basic toiletries were not sufficient. No shampoo, no toilet roll, no mat for washroom use. The bed sheet had blood stain. And the blanket had no usual white...

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1Thank pyleong
Kuala Lumpur, Malaysia
Reviewed February 7, 2016 via mobile

If i could rate 0, i would. This is the worst hotel ever. I regret booked it for 3D/2N. First of all, the hotel is dirty, cobwebs everywhere, dirty wet floor. We book 2rooms apartment for 4 adults, promising we will get 1double bed and 2 single beds but ends up with 1double bed, 1 single bed and 1 sofa...

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1Thank ain y
Kuala Lumpur, Malaysia
Reviewed December 20, 2015

staying for 2 nights on 27-29 November 2015. The reservation was made by my office for team-building course there. The scenery was great but the room was terrible. Went there with my hubby. We got twin bed instead of queen bed. There was 2 lifts but only one is functioning. Pool was sooo huge but dirty. From upstairs we can...

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1Thank evil_travel
Kuala Lumpur, Malaysia
Reviewed December 2, 2014 via mobile

I will come here tomorrow. Hopefully everything will be ok. Actually im not happy after reads all the reviews. What to do if they can refund my money i will reject this place. Sigh Why management dont read this. Pls do something to refurbish the apartment.

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Thank lenovo81
George Town, Malaysia
Reviewed November 16, 2014

I booked for double bed room but given twin bed room. When ask, they said not available, please joint the two bed together and sleep. This was my first disappointment. Then once enter the room, the toilet flush is not working. I called for maintenance and they come and repair. But again give problem. So I repair manually each time...

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Thank Saragal13
Kuala Lumpur, Malaysia
Reviewed June 25, 2014

stay for 3d 2n at this apartment as we plan to enjoy the waterpark, zoo and orang utan island. the pool is huge but not so clean. pool towel not available at 1st day of arrival- said not available. what la... the room is terrible! book a standard room, bedsheet is not clean.. got stain.. the sofa bed is WORSE!...

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Thank Nonie7808
Kuala Lumpur, Malaysia
Reviewed January 7, 2014

I went ahead with my booking despite reading all the negative comments about this place and lower my expectation.....Turns out to be quite ok. The apartment we got was in good working condition. Breakfast was so-so (remember...low expectation). The kids enjoyed the pool and we got discount when we bought the Waterpark tickets....!!!! All in all, the family enjoyed the...

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2Thank malinja7
Kangar, Malaysia
Reviewed December 24, 2013 via mobile

Christmas holidays I had the opportunity to Bukit Merah Laketown. A theme park located in the north of the peninsula. Stay at Suria Service Apartment. There are three types of apartments are rented here. Apartment without rooms, one-bedroom apartments and two-bedroom apartment. I stayed in an apartment with no room rental rate of RM190. Prices are inclusive of breakfast for...

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Thank Ace E
KL
Reviewed November 24, 2013

The first impression on this hotel when we reached is simple but a bit out of maintenance. The check in process is quite fast. But it is a bit disappointing as the walk way to are dirty and smelly. There were lot of dirty patches on the wall. We booked 1 room apartment. There were 2 bathroom and 1 bedroom...

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Thank HOLIDAYKL
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning

Additional Information about Suria Service Apartment Hotel

Address: Bukit Merah Laketown Resort, Semanggol, Malaysia
Location: Malaysia > Perak > Kerian District > Semanggol
Price Range: $26 - $41 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Suria Service Apartment Hotel 2.5*
Number of rooms: 384
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Also Known As:
Suria Service Apartment Hotel Semanggol, Malaysia - Perak
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Questions & Answers

Here's what travelers have asked, with answers from Suria Service Apartment Hotel staff and other travelers.
1 question
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Questions? Get answers from Suria Service Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“if u want to enjoy the waterpark, better stay at kampung air water chalet or laketown hotel.”
 of 5 bubbles Nonie7808, Jun 25, 2014 | Read review
“Just don't go during PEAK season”
 of 5 bubbles malinja7, Jan 7, 2014 | Read review
“Avoid room facing highway, ask for room with lake view.”
 of 5 bubbles nazuha, Jun 17, 2013 | Read review
“Rooms facing away from the pool & the highway are quieter in the day.”
 of 5 bubbles IshDewyn, Jan 2, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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