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The Phoenicia Malta

Traveler (1940)
Room & Suite (443)
Videos (1)
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About

#4 of 630 hotels in Island of Malta
Location
4.9
Cleanliness
4.6
Service
4.6
Value
4.2
Travelers' Choice
The Phoenicia Malta is the only Leading Hotel of the World in Malta. Located at the doorstep to the beautiful city of Valletta The Phoenicia Malta is the perfect destination to experience all that the Maltese Islands have to offer. This iconic 1920s-style hotel is set on 7 acres of pristine gardens which lead to the beautiful Bastion Pool set against the majestic Bastions with the infinity pool overlooking the Marsamxett Harbour. The Hotel has 132 rooms and Suites, award winning Phoenix Restaurant with its Terrace the perfect place to sit and relax overlooking the hotel’s gardens, the popular Palm Court Lounge which is the perfect meeting place for a light refreshment or a delicious Afternoon Tea which is a must for everyone. The Phoenicia Spa & Wellness offers a range of rejuvenating treatments and a perfect place to unwind with its indoor heated pool, sauna, steam room and fitness centre. With a team of dedicated people whose goal is to ensure expectations are surpassed the Phoenicia Malta experience is one that will not disappoint.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
Languages Spoken
English, French, German, Italian
Hotel links
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Traveler Insights
This summary was created by AI, based on 161 recent English reviews.
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Many travelers appreciate The Phoenicia Malta for its elegant decor, luxurious touches, and welcoming ambiance, making it a must-visit destination. The hotel's location, close to the city centre of Valletta and various attractions, is consistently praised by guests, as is the variety of amenities, notably the beautiful pool area and excellent dining options. The immaculate cleanliness throughout the hotel, including the spotless rooms, earns high marks. However, some travelers mention that the rooms are slightly small. Despite this, most guests find the hotel offers good value for money. The service is also highly rated, with staff celebrated for their professionalism and attentiveness.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Satisfying
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
Location
Convenient
Travelers consistently praise the hotel's location, noting its proximity to attractions, transport links and the city centre of Valletta. Many found it convenient for sightseeing and exploring Malta.
  • Robin Brenda
    Robin Brenda
    Aug 2023 39 contributions
    ...The location was fantastic, allowing us to immediately begin exploring Valetta and the old town of Malta, which was beautiful...
  • JulienneMalta
    JulienneMalta
    Aug 2023 93 contributions
    ...Location can’t be better..a few paces away from history but only 10 minute drive to the crazier area of sliema and st Julian’s...
  • Jean W
    Jean W
    Aug 2023 9 contributions
    ...Great location right outside the wall...
  • Michael D
    Michael D
    May 2023 38 contributions
    While it has a great location and beautiful grounds, it's the staff that makes a stay at The Phoenicia so special...
  • c b
    c b
    May 2023 186 contributions
    ...Perfectly located for everything Valletta and Malta has to offer in an unbeatable setting and location...
  • Daryle L
    Daryle L
    Apr 2023 23 contributions
    ...:-)) The location of the hotel for access to the wonderful restaurants and other cultural sites of Valleta can't be beat!...
  • I F
    I F
    Feb 2023 406 contributions
    The location of this hotel couldn’t be better for seeing the sights of Valletta, and taking trips elsewhere in Malta...
  • Dam B
    Dam B
    Feb 2023 58 contributions
    Brilliant location, with great views and easy access to Valetta and the rest of Malta, with close proximity of taxis, buses and ferries...
  • Dutchy996_10
    Dutchy996_10
    Feb 2023 73 contributions
    ...The hotel was right in the heart of everything going on, location is great for everthing Valletta has to offer...
  • Jim456
    Jim456
    Jan 2023
    The Hôtel, staff and location are all very good... The location is just outside the Walls of Valletta City so close to the City Centre and the sights of the Island...
  • Radicalseven
    Radicalseven
    Jan 2023 8 contributions
    ...The location is very convenient- with a short walk into Valletta and also to the bus station which is an easy way to get around...
  • woman48
    woman48
    Dec 2022 39 contributions
    ...The hotel is in a great location as we were able to walk into the bustling old town...
  • Andreas Mayer
    Andreas Mayer
    Nov 2022 1 contribution
    ...Very good location close to the city gate and the central bus station making it rather easy to travel to all corners of the island...
  • VSTravels
    VSTravels
    Oct 2022 1 contribution
    The location here really cannot be beaten for a trip to Malta, especially if you're planning to tour several of the sites on the island...
  • James H
    James H
    Oct 2022 978 contributions
    A perfect location just steps from the main gate into Valetta...
  • Fiona V
    Fiona V
    Sep 2022 11 contributions
    ...Also, the location is peerless - only a very short walk to the town (2 mins)...
  • Pam S
    Pam S
    Sep 2022 51 contributions
    ...Location is excellent - one minute from the ancient walls of Valletta so within walking distance of Valletta’s bars and restaurants...
  • Alfonso
    Alfonso
    Sep 2022 8 contributions
    ...Perfect location, just a few steps from Valletta entrance...
  • mbc1993
    mbc1993
    Sep 2022 77 contributions
    ...Location is excellent, right outside Valletta city walls and only a short walk away from the City Centre...
  • Z4M
    Z4M
    Aug 2022 16 contributions
    ...Just outside the city walls of Valletta, this is a perfect location to mix seeing the sights with relaxing by the pool...
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Atmosphere
Elegant
Travelers appreciate the hotel's elegant decor, friendly atmosphere, and luxurious touches. They routinely mention well-appointed rooms, stylish design, and welcoming ambiance.
  • SuzeeQ9999
    SuzeeQ9999
    Sep 2023 14 contributions
    ...The decor is elegant and it’s spotlessly clean everywhere... My only slight criticism is the size of the Deluxe Room, which is a little small and that the shower glass screen leaked water, however, everywhere is well decorated and extremely clean...
  • Robin Brenda
    Robin Brenda
    Aug 2023 39 contributions
    ...Our room bright, clean, well lit room was awaiting our arrival with a nice, welcome note, a bottle of Prosecco, some cookies, bottles of water and the bathroom was stocked with shampoo, soap, shaving kit, mouthwash...
  • Igor C.
    Igor C.
    Aug 2023 15 contributions
    ...From the attentive service to the luxurious ambiance, this hotel truly lived up to its 5-star reputation...
  • Amanda T
    Amanda T
    Jul 2023 1 contribution
    ...The cleanliness and comfort of the rooms, the food, plus the warm ambiance and elegance of the Phoenicia cannot be faulted...
  • Eliane V
    Eliane V
    Jul 2023 2 contributions
    We enjoyed so much the warm atmosphere in such a magnificent place...
  • Suzanne L
    Suzanne L
    Jun 2023 1 contribution
    ...The level of luxury, the environment, the food were all amazing but what really made this special was the staff... They had a fabulous jazz by the pool evening and Valetta itself had some great venues with live music...
  • martinterryd
    martinterryd
    Jun 2023 6 contributions
    ...The infinity pool setting is matchless in terms of setting, Overall, not cheap but worth it...
  • Barry D
    Barry D
    Jun 2023 238 contributions
    ...The bed was big and extremely comfortable, with soft linen...
  • Angler M
    Angler M
    Jun 2023 1 contribution
    ...The ambience is excellent, relaxing and welcoming...
  • Sue E
    Sue E
    Apr 2023 101 contributions
    ...The Palm Court entrance to the dining room is beautiful. Light and airy with comfortable seating around grouped around the interior...
  • anitha S
    anitha S
    Mar 2023 25 contributions
    ...Tastefully designed lobby and decor...
  • AlisonM61
    AlisonM61
    Feb 2023 4 contributions
    Relaxed, friendly ambience with decor to match... The room was lovely and the decor just in the right place between bland and over fussy...
  • M J P
    M J P
    Jan 2023 10 contributions
    ...The atmosphere & furnishings everywhere are high quality welcoming and comfortable... Beautiful Mediterranean decor and furnishings ...
  • norman w
    norman w
    Dec 2022 45 contributions
    ...Imagine a ballroom with soft lighting, a myriad of candles flickering on every table...
  • 888Jacquelin
    888Jacquelin
    Dec 2022 35 contributions
    ...The dining room, lounge and lobby are all very opulent...
  • jamieosh
    jamieosh
    Nov 2022 148 contributions
    ...The hotel is a very classy place, modern with an art deco style...
  • bevproc2018
    bevproc2018
    Oct 2022 12 contributions
    ...We actually enjoy seeing the occasion wedding or event at the hotel as it brings a nice atmosphere on the odd evening - certainly does not distract from our time there...
  • Derek F
    Derek F
    Oct 2022 12 contributions
    ...The lounge area had a quite and luxurious atmosphere very conducive to meeting friends and colleagues. The bedrooms are slightly smaller than expected, but are very well furnished...
  • Dougiepc
    Dougiepc
    Sep 2022 765 contributions
    ...Lovely room overlooking the gardens at the back with two terraces, so sun all day ! Vast bed ,so comfortable and a lovely living room area with separate TV... The lobby to the hotel is quite breath-taking and so comfortable...
  • Jen161
    Jen161
    Sep 2022 1 contribution
    Excellent hotel in both design and decor...
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Rooms
Comfortable
Travelers generally found the rooms comfortable, well-equipped and clean, though some noted they were a bit small.
  • brian081
    brian081
    Sep 2023 64 contributions
    a quality hotel with good service... perhaps some should be reserved for hotel guests?... our room was on the first floor overlooking the harbour but it also is above the restaurant and outside bar area so it can be noisy...
  • Lorraine B
    Lorraine B
    Aug 2023 386 contributions
    ...We had an executive room with a small balcony where you could sit and enjoy a drink and soak up the view. Rooms were very comfortable, plenty of towels, toiletries, tea, coffee and soft drinks and a couple of beers in the room fridge...
  • Robin Brenda
    Robin Brenda
    Aug 2023 39 contributions
    ...Our room bright, clean, well lit room was awaiting our arrival with a nice, welcome note, a bottle of Prosecco, some cookies, bottles of water and the bathroom was stocked with shampoo, soap, shaving kit, mouthwash...
  • Irene A
    Irene A
    Aug 2023 2 contributions
    ...My room was beautiful with a large bathroom and had 3 balconies because the room was situated on a corner...
  • Scott
    Scott
    Aug 2023 19 contributions
    ...We stayed at the Phoenicia in an executive double room with a balcony for 3 nights and would not stay anywhere else...
  • Amanda T
    Amanda T
    Jul 2023 1 contribution
    ...The cleanliness and comfort of the rooms, the food, plus the warm ambiance and elegance of the Phoenicia cannot be faulted...
  • Barry D
    Barry D
    Jun 2023 238 contributions
    ...From the moment you enter the doors, you are treated with courtly manners and assisted to your room... We had a upper floor suite, with a city view, and the room had a large sitting area, and huge bedroom and bathroom...
  • Peter A
    Peter A
    Feb 2023 18 contributions
    ...There are some experience that reflect the ethos of a hotel. This was one that would convince me to book with the Phoenicia for future Malta visits, having stayed previously at the Corinthia palace and the Malta Marriott...
  • I F
    I F
    Feb 2023 406 contributions
    ...We were very impressed by the hotel facilities, the standard of our room and the friendly and efficient service from all staff...
  • Radicalseven
    Radicalseven
    Jan 2023 8 contributions
    ...My room was large and well equipped- plenty of PowerPoints and storage for a longer stay... And although this might not be possible, when you are staying for a while it would be good if room servicing could happen at more predictable or regular times...
  • M J P
    M J P
    Jan 2023 10 contributions
    ...Our room had no balcony .it had a lovely vista from the window... All our Room Service staff were considerate, kind, and accomplished in turning chaos into order daily...
  • Bruce Marshall
    Bruce Marshall
    Dec 2022 18 contributions
    Well located hotel with good rooms and great service... The rooms are cleaned each day and the complimentary drinks in the fridge are renewed without fail, plus the rooms are turned down at night time and my better half enjoyed all the chocolates!...
  • The W-B’s Travel Diary
    The W-B’s Travel Diary
    Dec 2022 115 contributions
    ...We were in a deluxe harbour view room overlooking the Triton fountain and harbour. The room was very beautiful, room service and cleaning was fantastic...
  • Slaven M
    Slaven M
    Nov 2022 3 contributions
    ...At first, rooms look a bit like they could use some newer furniture, but quickly you realize this is actually the style of the hotel... Everything was very clean, and they were so humble in offering room cleaning two times per day...
  • On_the_Road_Again
    On_the_Road_Again
    Nov 2022 1037 contributions
    ...We arrived late, restaurant closed at 10:30pm, there is room service but menu is very limited - sandwiches and soup... Our suite was nice, the whole hotel ust been renovated so the room has a new feel to it and tastefully decorated and equipped...
  • Andreas Mayer
    Andreas Mayer
    Nov 2022 1 contribution
    Amazing view from our room on the harbour, garden and fortifications of Valetta... For those guests loving a combination of historical flair (hotel opened in 1947 with construction started before ww2) and state of the art amenities this hotel perfectly fits...
  • Jonathan T
    Jonathan T
    Nov 2022 10 contributions
    ...Only downside is that rooms are a bit small and accordingly limited...
  • headteacher607
    headteacher607
    Oct 2022 10 contributions
    ...Rooms sparklingly clean, the fridge with free juices, beers and water was much appreciated and it is always nice to have a turn down service...
  • araf
    araf
    Oct 2022 362 contributions
    ...Early evening visit to this grand hotel. Dining room seemed very quiet but there were facilities to dine al fresco which looked great...
  • Wuffie
    Wuffie
    Sep 2022 44 contributions
    ...Our room was very comfortable and we particularly appreciated the plentiful storage in drawers and the wardrobe...
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Value
Satisfying
Most travelers found the hotel to offer good value for their money, with some mentioning that certain services or amenities were worth the cost despite being expensive.
  • Antoine G
    Antoine G
    Jul 2023 37 contributions
    ...Everything was amazing, the view, the pool, the staff and the food...until we arrived home and someone phoned insisting that we spent an additional €53 and that we had to pay through a link... The pass is pre paid with a food and drink voucher so at that moment it did not cross my mind to insist for the receipt... I felt a bit offended as we did clearly ask before leaving if all was ok from our end, the one at the cash checked and confirmed...
  • martinterryd
    martinterryd
    Jun 2023 6 contributions
    ...The infinity pool setting is matchless in terms of setting, Overall, not cheap but worth it...
  • Peter T
    Peter T
    May 2023 82 contributions
    ...Food very good (particularly the Sunday brunch which is worth the cost)...
  • IFDtravel
    IFDtravel
    May 2023 32 contributions
    ...great value for money at the various restaurants and a great cocktail time at the bar...
  • Bobtripping
    Bobtripping
    Apr 2023 34 contributions
    ...Recommend staying B&B as the breakfast is just sublime, good value for money as well, buffet and Al La carte if required. Lots of restaurants nearby for supper, if budget stretches, a visit to Gracys is essential...
  • Bernie S
    Bernie S
    Mar 2023 4 contributions
    5 star experience.Everything was well looked after and high quality...
  • Stuart W
    Stuart W
    Feb 2023 9 contributions
    I booked the hotel independently following my travel agent withdrawing from arrangements... Thank you is not enough to value the amazing experience you gave us...
  • Caroline Casey
    Caroline Casey
    Dec 2022 135 contributions
    ...I also used the hotel spa, which I felt was very well priced for a massage and facial...
  • G.E.F.
    G.E.F.
    Nov 2022 11 contributions
    ...Beef restaurant, though pricey, is worth the money if you enjoy your meat...
  • Rhiannon W
    Rhiannon W
    Nov 2022 22 contributions
    We selected a room in the cheap seats (3rd floor, no balcony) so that we could enjoy 2 weeks at this lovely hotel...
  • DubaiBeenthere2012
    DubaiBeenthere2012
    Nov 2022 36 contributions
    ...Very kind BUT we were charged on the bill at check out ! Not much money, but the principle was important... That’s all we could have The lady on reception then said we could “do a deal” and she would let us have one large bottle a day !... I said I would pay for the little bottles if it was a problem to the hotel... These cannot be charged out … we were told !...
  • On_the_Road_Again
    On_the_Road_Again
    Nov 2022 1037 contributions
    ...It's expensive and I felt fell short of its price...
  • Peter KENNEDY
    Peter KENNEDY
    Nov 2022 6 contributions
    ...The evening dining was expensive but excellent...
  • Julian B
    Julian B
    Oct 2022
    This is by and large an excellent five star hotel... I can only assume it was inspired by greed on the part of the hotel manageress at the expense of the reputation of the brand... It is not a deal breaker and I would visit again but the short term financial imperative of banning paying guests from an important communal area for a one off event was silly and unproffessional...
  • araf
    araf
    Oct 2022 362 contributions
    ...Perfect Negroni (€11) and Aperol Spritz (€9) came with olives and crisps...
  • Jim J
    Jim J
    Oct 2022 77 contributions
    ...If your budget is sufficient, I would suggest that you saved yourself a lot of time wondering where to stay on Malta and just booked The Phoenicia...
  • Colin M
    Colin M
    Oct 2022 1 contribution
    ...We didn't eat at the hotel as it was easier (and cheaper) to walk into Valletta for all our meals...
  • Go30353315097
    Go30353315097
    Oct 2022 1 contribution
    ...The extensive breakfast was included in the price...
  • Pam S
    Pam S
    Sep 2022 51 contributions
    ...The hotel interior and exterior are unbeatable - renovated to extremely high standard with modern twists throughout yet retaining its grandeur !...
  • mbc1993
    mbc1993
    Sep 2022 77 contributions
    Stayed here for a short break last weeks it was a Hotel which my wife had wanted to stay at for many years...
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Cleanliness
Immaculate
Travelers consistently praise the hotel for its impeccable cleanliness, noting the spotless rooms, well-kept public areas, and thorough housekeeping service.
  • SuzeeQ9999
    SuzeeQ9999
    Sep 2023 14 contributions
    ...The decor is elegant and it’s spotlessly clean everywhere... My only slight criticism is the size of the Deluxe Room, which is a little small and that the shower glass screen leaked water, however, everywhere is well decorated and extremely clean...
  • Lisa L
    Lisa L
    Aug 2023 210 contributions
    ...The hotel grounds are immaculate, poolside well organised, inside spotless... I cannot praise this hotel enough... We had not advised them of my birthday so assumed the message got back via the cleaning team when saw a couple of cards in the room unless their system picked this up...
  • Lorraine B
    Lorraine B
    Aug 2023 386 contributions
    ...Rooms were very comfortable, plenty of towels, toiletries, tea, coffee and soft drinks and a couple of beers in the room fridge... Towels are provided and we had no trouble getting a lounger...
  • Robin Brenda
    Robin Brenda
    Aug 2023 39 contributions
    ...Our room bright, clean, well lit room was awaiting our arrival with a nice, welcome note, a bottle of Prosecco, some cookies, bottles of water and the bathroom was stocked with shampoo, soap, shaving kit, mouthwash... Breakfast the next morning was plentiful and fresh...
  • Amanda T
    Amanda T
    Jul 2023 1 contribution
    ...The cleanliness and comfort of the rooms, the food, plus the warm ambiance and elegance of the Phoenicia cannot be faulted...
  • Sue E
    Sue E
    Apr 2023 101 contributions
    ...From the moment we arrived to the departure we were treated impeccably... The bathroom was large and well furnished with supplies which were refreshed daily, including mouthwash!... Light and airy with comfortable seating around grouped around the interior... Everything is regularly topped up and nothing is left congealing under lamps... The staff from concierge to cleaners are so polite, kind and caring... The spa is modern, bright, calming and again lovely towels to use, excellent modern showering facilities and very clean...
  • beechhouse123
    beechhouse123
    Apr 2023 3 contributions
    The Phoenicia is a well run and excellent hotel... It is very clean, and very efficiently run with extremely friendly staff in all functions We will go again for sure...
  • 771tracy
    771tracy
    Mar 2023 22 contributions
    ...I have stayed in quite a few hotels in my time and I must say that the housekeeping was outstanding and the best I have experienced...
  • PaulaDiGrigoli
    PaulaDiGrigoli
    Feb 2023 37 contributions
    ...The room is always in perfect order like having a cuddle from the stuff...
  • I F
    I F
    Feb 2023 406 contributions
    ...We were very impressed by the hotel facilities, the standard of our room and the friendly and efficient service from all staff... Overall, it’s clearly a very well managed hotel...
  • Michael J
    Michael J
    Dec 2022 11 contributions
    ...Our rooms were of a good size, compact but not small, with full facilities including tea and coffee making facilities and a complimentary mini bar of soft drinks. The ensuite bathroom was a good size and well equipped...
  • Bruce Marshall
    Bruce Marshall
    Dec 2022 18 contributions
    ...The rooms are cleaned each day and the complimentary drinks in the fridge are renewed without fail, plus the rooms are turned down at night time and my better half enjoyed all the chocolates!...
  • Rita C
    Rita C
    Dec 2022 119 contributions
    ...We had our every need tended to by the housekeeping staff, a very pleasant professional team and the Spa team were top notch...
  • Lizan33
    Lizan33
    Nov 2022 6 contributions
    ...Our clean , comfortable room had fabulous views over the Grand Harbour and a balcony to sit on .The room was serviced every day and the mini bar replenished with water and soft drinks...
  • G.E.F.
    G.E.F.
    Nov 2022 11 contributions
    ...The bed is as comfortable as you could possibly imagine and Housekeeping were the best I've seen in a hotel, and I've managed a few. Not just the cleaning, but every detail as the ribbons they used to tidy up our cables... Very beautiful and well run hotel...
  • bevproc2018
    bevproc2018
    Oct 2022 12 contributions
    ...The hotel is just perfect, spotless and attention to the customer second to none... Special note to the pool staff and restaurant staff... And of course to all the behind the scenes team who make the grounds look so very pretty and the rooms spotless...
  • headteacher607
    headteacher607
    Oct 2022 10 contributions
    ...Rooms sparklingly clean, the fridge with free juices, beers and water was much appreciated and it is always nice to have a turn down service...
  • WEX
    WEX
    Oct 2022 41 contributions
    ...Service in the hotel was amazing, all so polite, friendly and professional, room was comfortable and AC worked properly, shower pressure good, room and public spaces are spotless...
  • Pam S
    Pam S
    Sep 2022 51 contributions
    We normally stay at the Westin Dragonora in St Julian’s which is a really good hotel but The Phoenicia is a class above !... The gardens and pool area are on another level - the infinity pool spotless and with fabulous views !...
  • Mike S
    Mike S
    Sep 2022 1 contribution
    ...Bathtub rather than walk in shower...
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Service
Attentive
Travelers express high praise for the hotel's service, lauding the staff as professional, attentive, and courteous, and going above and beyond to ensure an enjoyable stay.
  • Sue E
    Sue E
    Apr 2023 101 contributions
    ...From the moment we arrived to the departure we were treated impeccably... The bathroom was large and well furnished with supplies which were refreshed daily, including mouthwash!... Afternoon tea is served in this area and is a delightful place to sit and wile away an hour or three... Eggs are cooked to your liking when you ask for them... Everything is regularly topped up and nothing is left congealing under lamps... Tiramisu, prepared at your table was a sight to behold!... The staff from concierge to cleaners are so polite, kind and caring... The spa is modern, bright, calming and again lovely towels to use, excellent modern showering facilities and very clean... Sauna, steam and salt rooms are available... You must book a 2 hour time slot in the pool and its facilities, this prevents over crowding... The whole experience from start to finish was a delightful, relaxing and enjoyable stay... We will definitely be returning as Malta is a truly warm and welcoming island...
  • Stuart W
    Stuart W
    Feb 2023 9 contributions
    ...A treat for my wife's "zero" birthday, the Phoenicia couldn't have been more accommodating or helpful in rescuing the situation follwing my travel agent's unexpected and unauthorised cancellation... The Spa is relaxing, reception professionally efficient, waiting staff intensely attentive and concierge are the perfect meeters and greeters... Thank you is not enough to value the amazing experience you gave us...
  • Rod H
    Rod H
    Jan 2023 34 contributions
    ...The staff were courteous, friendly and knowledgeable and nothing was too much trouble ... The hotel manager Silvan Camilleri should be extremely proud of his staff compliment who were a credit to him and the Company...
  • Michael J
    Michael J
    Dec 2022 11 contributions
    ...We booked two harbour view rooms and were not disappointed. Our rooms were of a good size, compact but not small, with full facilities including tea and coffee making facilities and a complimentary mini bar of soft drinks... A wonderful breakfast is available each morning with staff happy to assist and serve ... We were especially pleased with Rosie who exudes friendliness and helpfulness... On one of the evenings we ate in the bar area and again all staff showed great willingness to assist and serve... We hired a car for our stay and were made to feel like VIPs by the lobby staff who provided a valet service to park the car at the end of each day, and then again the next morning when returning it to us!... They didn't even complain when I drove in from the wrong direction when first driving up to the hotel entrance!!... We had an excellent stay at the Phoenicia and we would not hesitate to recommend the hotel to others... Be ready to be welcomed by their amazing staff, from Reception to Room Service and Restaurant servers...
  • Bruce Marshall
    Bruce Marshall
    Dec 2022 18 contributions
    Well located hotel with good rooms and great service. Very polite staff and the choice of food and drink is exceptional and not too pricey... The rooms are cleaned each day and the complimentary drinks in the fridge are renewed without fail, plus the rooms are turned down at night time and my better half enjoyed all the chocolates!...
  • G.E.F.
    G.E.F.
    Nov 2022 11 contributions
    ...The bed is as comfortable as you could possibly imagine and Housekeeping were the best I've seen in a hotel, and I've managed a few. Not just the cleaning, but every detail as the ribbons they used to tidy up our cables... The concierge was so keen to accommodate all requests... In fact, all staff were super pleasant and efficient... The spa is beautiful and the massages we had were fantastic; the therapist really made an effort going through individual needs... Very beautiful and well run hotel...
  • Slaven M
    Slaven M
    Nov 2022 3 contributions
    ...Everything was very clean, and they were so humble in offering room cleaning two times per day. Breakfast also very, very nice (i. e. you have actual honeycomb with fresh honey, chef making omellet of your choice, fresh fruits, meat, veggies and lots of choice)... Staff all around is on a whole other level than usually in hotels - extremely polite and always at your service for whatever you may need... Overall, extremely good experience...
  • DubaiBeenthere2012
    DubaiBeenthere2012
    Nov 2022 36 contributions
    ...Two minor issues The first is that the room wasn’t ready when we arrived... Approx 300 ml each Easy We were told by reception ( who had been contacted by room service ) that we are allocated 2 per day... That’s all we could have The lady on reception then said we could “do a deal” and she would let us have one large bottle a day !... I said I would pay for the little bottles if it was a problem to the hotel...
  • bevproc2018
    bevproc2018
    Oct 2022 12 contributions
    ...We stayed at The Phoenicia in June and rated it so highly we came back in October... The hotel is just perfect, spotless and attention to the customer second to none... Special note to the pool staff and restaurant staff... Working so hard to please everyone but still able to pass the time of day with a chat...
  • VSTravels
    VSTravels
    Oct 2022 1 contribution
    ...Mario at the concierge desk was extraordinarily helpful in recommending tours and restaurants and getting everything booked and lined up before our arrival, and he also stayed in contact to make sure everything went smoothly...
  • Jim J
    Jim J
    Oct 2022 77 contributions
    ...Every member of staff we met in the hotel was happy to 'go the extra mile' to make our stay most enjoyable. We were upgraded to a suite and as my wife had a birthday during our stay we were presented with a wonderful cake by way of celebration...
  • Caroline D
    Caroline D
    Sep 2022 15 contributions
    We stayed here for one week during September and were really impressed with the hotel... We spent a few days around the pool and the service was pretty impressive... Once you arrive you are shown available seats and the staff regularly come and adjust the umbrella so that you have shade when required...
  • Hydroman
    Hydroman
    Sep 2022 9 contributions
    What stands out most is that the staff all go out of their way to make sure you are comforatble and that you have everthing you need. They are friendly and yet very professional at the same time... Hats off, to all the staff, well done...
  • Cathy B
    Cathy B
    Sep 2022 11 contributions
    ...Our room was large, comfortable and clean with a good view of the harbour. The nonalcoholic minibar was replenished daily and a little chocolate left in our bed at turn down... The breakfast offered a wide choice of hot and cold food, including fruit... Thank you to those who started our day so well... All the staff was friendly and helpful at all times... The staff not only serve you with a smile, but they also adjust the sun umbrellas to ensure you stay in the shade if that is what you want...
  • BSDCheshire
    BSDCheshire
    Sep 2022 3 contributions
    Myself and daughter stayed in an executive room (B&B) for 4nights as a package holiday... Grand and beautiful without being pretentious, staff are eloquent, knowledgeable and have great respect without being overbearing, the rooms are clean, spacious with that little luxurious feel but not over the top, breakfast the best we’ve ever had!... Treatment from all staff is very special and goes a long way to make your holiday and you feel relaxed from start to finish... Would not hesitate to recommend and will definitely be returning in the future, thank you so much to everyone who works there you truly are amazing!...
  • Fiona V
    Fiona V
    Sep 2022 11 contributions
    ...I cannot rate this hotel highly enough. It is gracious living in every sense with staff who really love their role and want their guests to experience the best of everything... The pool has the best view in Malta and the catering in every part of the property is first class...
  • Jessabelll
    Jessabelll
    Sep 2022 147 contributions
    ...The concierge was helpful booking cars and giving us tips, the bell hops were so quick and friendly ( we loved talking with them), and the hotel driver and his daughter were wonderful. We used them several times during our stay as they were so reliable and comfortable... We would absolutely come back and stay again... The hotel is definitely popular so the front desk may be busy at times...
  • Utopia-Seeker
    Utopia-Seeker
    Sep 2022 58 contributions
    ...We thought true 5* service was a lost art – not here. Rather than focus on all the facilities that the Phoenicia has to offer, not to mention its location (all of which are great), we just have to highlight the service and attention to detail... Every single member of staff we encountered from Housekeeping to Management was fantastic - thoughtful, genuine, friendly and engaging... A real team delivering outstanding service... Thank you for looking after us so well, it was a pleasure to meet you all, we hope to see you again...
  • Carol P
    Carol P
    Sep 2022 1 contribution
    As requested, we had a beautiful harbour view room with a balcony... Mario, the concierge, and Neville, the manager fulfilled every request we had, from restaurant reservations, to transportation, even with assisting with transportation to Gozo... Everyone at the Pool Bastion, and the Palm Court, we’re complete professionals...
  • londondb9
    londondb9
    Feb 2022 82 contributions
    ...I really enjoyed the lounge areas for our meetings, the staff is very gentle and help-full on booking restaurants and giving good tips of the city...
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Amenities
Outstanding
Guests consistently praised the hotel's range of amenities, including the beautiful pool area, well-equipped spa, comfortable rooms, and excellent dining options.
  • L F
    L F
    Jan 2023 2 contributions
    A lovely hotel with great service and staff... We chose the breakfast menu which has a varied range offered from cold cuts to cooked eggs as you wish...
  • Michael J
    Michael J
    Dec 2022 11 contributions
    ...We booked two harbour view rooms and were not disappointed. Our rooms were of a good size, compact but not small, with full facilities including tea and coffee making facilities and a complimentary mini bar of soft drinks... The ensuite bathroom was a good size and well equipped... Our balcony had a beautiful view overlooking the harbour... The beds are a good size and very comfortable... A wonderful breakfast is available each morning with staff happy to assist and serve ... On one of the evenings we ate in the bar area and again all staff showed great willingness to assist and serve... We hired a car for our stay and were made to feel like VIPs by the lobby staff who provided a valet service to park the car at the end of each day, and then again the next morning when returning it to us!... This is a great asset as the shops, bars and restaurants are all within 5-10 minutes walk... We had an excellent stay at the Phoenicia and we would not hesitate to recommend the hotel to others... Be ready to be welcomed by their amazing staff, from Reception to Room Service and Restaurant servers...
  • G.E.F.
    G.E.F.
    Nov 2022 11 contributions
    ...It's in the perfect spot to explore Valletta or any surrounding areas. The views from the hotel are lovely and the hotel itself is so wonderful... The bed is as comfortable as you could possibly imagine and Housekeeping were the best I've seen in a hotel, and I've managed a few... Not just the cleaning, but every detail as the ribbons they used to tidy up our cables... The concierge was so keen to accommodate all requests... In fact, all staff were super pleasant and efficient... The spa is beautiful and the massages we had were fantastic; the therapist really made an effort going through individual needs... Very beautiful and well run hotel...
  • Lizan33
    Lizan33
    Nov 2022 6 contributions
    just back from four nights at the wonderful Phoenicia Malta... Our clean , comfortable room had fabulous views over the Grand Harbour and a balcony to sit on .The room was serviced every day and the mini bar replenished with water and soft drinks... The food and service in the restaurants and bar was first class... We dined in the Phoenix and the Beefbar and took tea in the lounge... The bar was a great place to have a cocktail and relax in the evenings... Breakfast had a wide choice of offerings and we were able to sit outside on the terrace and enjoy the view of the beautiful garden ... The pool area was lovely and we wish we had been able to spend time there but we were out and about exploring Valletta and the island ...
  • Slaven M
    Slaven M
    Nov 2022 3 contributions
    ...Beds super comfortable (weird pillows tho - one extra big, other super small). Everything was very clean, and they were so humble in offering room cleaning two times per day... Breakfast also very, very nice (i. e. you have actual honeycomb with fresh honey, chef making omellet of your choice, fresh fruits, meat, veggies and lots of choice)... Staff all around is on a whole other level than usually in hotels - extremely polite and always at your service for whatever you may need... Overall, extremely good experience...
  • On_the_Road_Again
    On_the_Road_Again
    Nov 2022 1037 contributions
    The hotel is in a great location to visit Valetta. The city is a short walk past the main fountain and city gate which seems to be a prime meeting point for most walking city tours... The main restaurant has a nice setting outside on the balcony, service was good but again the menu was very limited and food at best average... Our suite was nice, the whole hotel ust been renovated so the room has a new feel to it and tastefully decorated and equipped... Service was excellent as it should be and parking easy...
  • Andrew
    Andrew
    Nov 2022 7 contributions
    Superb hotel with brilliant staff. Definitely a ‘real’ 5 star experience... Great location for walking to the old town... It’s a shame the pool bar and pool provisions closed on 13th November as the weather was still hot and sunny... Brilliant breakfast and restaurant food was superb...
  • Sheila L
    Sheila L
    Oct 2022 1 contribution
    ...You could spend hours wondering around the gardens and sitting in some of the relaxation areas they created... The backdrop is an ancient wall and infinity pool overlooking the harbor... Plenty of seating and very nice poolside restaurant with a delicious menu... The Deep Nature Spa was stunning and services were excellent... They have a sauna, steam room and salt room in addition to the indoor pool... Daily breakfast was fresh and delicious with a nice variety... We sat on the balcony and looked at the garden and ancient walls every day... The lounges are cozy and the drinks are creative... Great staff and delicious appetizers... Our room was clean and the service staff was friendly and paid attention to every detail... We had a balcony overlooking the fountain and the harbor... The hotel is located just outside the city walls... Very easy to walk into the city for the day or to go at night for dinner... We highly recommend staying here and we have every intention of returning again in the future...
  • bevproc2018
    bevproc2018
    Oct 2022 12 contributions
    ...We stayed at The Phoenicia in June and rated it so highly we came back in October... The hotel is just perfect, spotless and attention to the customer second to none... Special note to the pool staff and restaurant staff... And of course to all the behind the scenes team who make the grounds look so very pretty and the rooms spotless...
  • VSTravels
    VSTravels
    Oct 2022 1 contribution
    ...Mario at the concierge desk was extraordinarily helpful in recommending tours and restaurants and getting everything booked and lined up before our arrival, and he also stayed in contact to make sure everything went smoothly. The pool is truly unique and beautiful, and the food at poolside is top notch... I'd recommend going downstairs at the hotel to see the spa facilities at least once... The room we had was a bit on the smaller side for a suite but quite comfortable... There were many delicious options for the included breakfast each morning as well...
  • Dodger52
    Dodger52
    Oct 2022 588 contributions
    ...This hotel is a bit of a wow experience. It is located at the top end of the city with easy walking access to most sites... The mini bar contained complimentary drinks... Good views from room The shower was a bit of a challenge to set the water temperature ... The gardens are great and the swimming pool is situated with views over the harbour...
  • Caroline D
    Caroline D
    Sep 2022 15 contributions
    We stayed here for one week during September and were really impressed with the hotel... Breakfast on the terrace was a lovely experience... The hotel is situated just by the entrance to the city walls which was very convenient... We spent a few days around the pool and the service was pretty impressive... Once you arrive you are shown available seats and the staff regularly come and adjust the umbrella so that you have shade when required... We enjoyed the Mix and Mingle evening which is drinks in the Palm Court lounge and the chance to chat to other guests... I look forward to staying at this hotel again...
  • Hydroman
    Hydroman
    Sep 2022 9 contributions
    What stands out most is that the staff all go out of their way to make sure you are comforatble and that you have everthing you need. They are friendly and yet very professional at the same time... The food was very good and kitchens very efficient... The hotel itself is very beautiful with lush gardens and quiet spaces that contributes to a relaxing stay...
  • Cathy B
    Cathy B
    Sep 2022 11 contributions
    ...Our room was large, comfortable and clean with a good view of the harbour. The nonalcoholic minibar was replenished daily and a little chocolate left in our bed at turn down... The breakfast offered a wide choice of hot and cold food, including fruit... Thank you to those who started our day so well... All the staff was friendly and helpful at all times... We spent a couple of afternoons at the pool where there is a bar serving drinks and food... The staff not only serve you with a smile, but they also adjust the sun umbrellas to ensure you stay in the shade if that is what you want... The hotel is in an excellent position for exploring Valetta...
  • Fiona V
    Fiona V
    Sep 2022 11 contributions
    ...I cannot rate this hotel highly enough. It is gracious living in every sense with staff who really love their role and want their guests to experience the best of everything... The pool has the best view in Malta and the catering in every part of the property is first class... Also, the location is peerless - only a very short walk to the town (2 mins)...
  • Jessabelll
    Jessabelll
    Sep 2022 147 contributions
    ...There is a beautiful garden you walk through to get to the pool area that has views of the Harbor and benches to relax. As for restaurants, the breakfast buffet was very big (and also popular with people not staying at the hotel), dinner at The Phoenix was delicious ( get the lobster spaghetti), and the pool bar and staff were A+... The concierge was helpful booking cars and giving us tips, the bell hops were so quick and friendly ( we loved talking with them), and the hotel driver and his daughter were wonderful... We used them several times during our stay as they were so reliable and comfortable... I also recommend a room with a view... We did not have one and wish we did, but otherwise the room was spectacular...
  • Dougiepc
    Dougiepc
    Sep 2022 765 contributions
    ...Wow what a gorgeous hotel and such a lovely warm welcome. Lovely room overlooking the gardens at the back with two terraces, so sun all day !... Vast bed ,so comfortable and a lovely living room area with separate TV... The lobby to the hotel is quite breath-taking and so comfortable... Staff warm, friendly and helpful... The gardens are stunning and some 5 minutes walk you will find an amazing pool with views over the bay ... Breakfast was ample and plenty of choice...
  • Wuffie
    Wuffie
    Sep 2022 44 contributions
    ...Our room was very comfortable and we particularly appreciated the plentiful storage in drawers and the wardrobe. The breakfasts were excellent, with a great range of choice of dishes... We did not use the pool as we don't enjoy swimming but we took advantage of the peaceful Relaxation Garden... The staff were outstanding - efficient, friendly, courteous...
  • Carol P
    Carol P
    Sep 2022 1 contribution
    As requested, we had a beautiful harbour view room with a balcony. We have visited Malta, and stayed at the Phoenicia each time... Mario, the concierge, and Neville, the manager fulfilled every request we had, from restaurant reservations, to transportation, even with assisting with transportation to Gozo... Everyone at the Pool Bastion, and the Palm Court, we’re complete professionals...
  • londondb9
    londondb9
    Feb 2022 82 contributions
    Very large rooms and a great bar, the position is perfect to visit the Valletta. The restaurant really good food and the garden is fantastic, overall a great hotel to be and very elegant... I really enjoyed the lounge areas for our meetings, the staff is very gentle and help-full on booking restaurants and giving good tips of the city...
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Caroline W wrote a review Nov 26
London, United Kingdom8 contributions
Excellent hotel in a great location (an easy walk into Valletta) with extremely helpful and welcoming staff and great facilities in a fascinating city/country with superb restaurants. Perfect stay for celebrating my daughter’s 25th birthday.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 3 days ago
Dear Caroline W, Thank you for taking the time to provide us with such lovely feedback following your recent stay at The Phoenicia Malta celebrating a 25th birthday. I trust you enjoyed your stay in Malta and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. Thank you again for your kind attention and comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BYJP wrote a review Aug 2022
Edmonton, Canada203 contributions
+1
Hotel's Favorite
From our first to last moment at this hotel, every single staff member met us with extreme competence and brilliant smiles. Where else could we feel so at home? As we said to the general manager, money can build beautiful buildings anywhere, but the people working there are what makes the difference. Our room was excellent and well maintained. A walk through the beautiful gardens took us to an infinity pool. Staff quickly found appropriate seatings and arranged towels and umbrellas for each guest. Bar service to the pool was frequent and precise. One could also choose to eat at the pool restaurant which offers the same menu - food choices were innovative and well suited to the hot days of July. Our favourite friendly server was Romen who served with a smile and friendly anecdotes. He made us feel valued. At breakfast, in the dining room, the hostess, Alina, was a friendly and accommodating start to our meal. The breakfast area was usually supervised by Sandra whom we called the Duchess because of her elegance and suave service. Rose was our daily server for coffee and juice and is the most delightful young lady. Bina was also a server who made us feel at home. Food service included absolutely amazing baked goods along with the traditional breakfast fare (and fantastic fresh squeezed orange juice). The breakfast chef, Domenic Zammit, supervised with great attention to details. His skills are clearly superior. Breakfast here was always an anticipated wonderful start to our day. The lounge is a well appointed, pretty meeting spot with excellent bar service, thank you Ivan. One could not enter or leave the hotel without the doormen/porters hurrying to open doors and give a friendly greeting. A German intern and an American boy were exceptional in their roles. During our stay, the hotel offered a complimentary jazz evening in the garden which was a terrific surprise and a wonderful evening. This hotel is a stately building with a prime location. However, the staff is what raises this place to the next level. From the general manager to the concierge, the room attendants to the porters, the spa staff to the front desk, everyone seemed to love their jobs and connecting with the guests. After our seven planned nights, we simply were not ready to leave and this is thanks to how much the wonderful staff of the Phoenicia made us feel at home.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from John Abela, Other at The Phoenicia Malta
Responded Aug 21, 2022
Dear BYJP, Thank you so much for taking the time to send such detailed feedback and I am delighted to hear that you enjoyed your stay with us at The Phoenicia Malta. Feedback such as yours is always encouraging and rewarding and I will certainly pass on your comments to everyone, especially to those mentioned who I am sure will be thrilled to hear such a review. Thank you again for your kind words and we are hoping to welcome you back one day. In the meantime, I remain at your complete disposal for any further information or assistance you may require. Kind regards John Abela Duty Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian B wrote a review Nov 25
Oxted, United Kingdom17 contributions
A wonderful hotel situated right at the heart of Valletta. Superb service, comfortable rooms and great food, especially the weekend buffets. Superb Spa. Highly recommended but if you suffer from vertigo or fear of heights don’t go higher than the second floor for sea view rooms due to the way the hotel is built. Apart from that, it is perfect.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 3 days ago
Dear Ian B, Thank you for taking the time to provide us with such lovely feedback following your recent stay at The Phoenicia Malta. I trust you enjoyed your stay in Malta and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. Thank you again for your kind attention and comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill644 wrote a review Nov 20
8 contributions
Good: Location Gardens Staff Breakfast Indoor pool and salt room Not so good: Very expensive (check your bookings) Room very small Amenities in room lacking no food or wine Shower over bath Views from room (check to get ocean views) We arrived to a room overlooking a car park..we were finally moved…also renovating going on and part of the breakfast room closed
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Be careful how you book it can be very expensive on some days
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 5 days ago
Dear William R, Thank you for taking the time to provide us with such lovely feedback following your recent stay at The Phoenicia Malta. I trust you enjoyed your stay in Malta and had a pleasant onward journey. Whilst we were delighted to read of the overall positive feedback you have provided especially about the colleagues and our facilities, we apologise for any inconsistency in service experienced with your room, please note that The Phoenicia Malta was built in Art Deco style more than 75 years ago and is the island’s most historic hotel. While this provides the hotel with its unique old-world charm, it unfortunately also comes with certain limitations not present in new buildings, one of them being varying room sizes and smallish balconies. As a listed building however, The Phoenicia has to adhere to rather strict rules and regulations and any alterations have to keep in line with the original architectural style of the hotel. Instead of size, our room categories mainly differ by either having a balcony or not or whether they have harbour views or a view of Floriana or the Bastion walls. However, rest assured that I will put a note in your profile, and should you ever stay at The Phoenicia again sometime in the future, we will try to allocate a room with a different layout, which might suit you better. Thank you again for your valuable feedback and I really hope that we will have the opportunity to welcome you back soon. In the meantime, we remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ovanwilder wrote a review Nov 16
Brussels, Belgium24 contributions
Very nice and refurbished palace, near Valletta centre. Beautiful gardens with outdoor swimming pool. Wonderful indoor pool. Rooms are very comfortable. Well equiped bathrooms. Great and pleasant place for breakfast, comfortable salon for tea-time. Very kind and attentive staff.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear ovanwilder, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I trust you also enjoyed your stay in Malta and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. Thank you again for your kind comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards  John Abela  Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pennystevens wrote a review Nov 15
Stockbury9 contributions
My stay was a wonderful experience in so beautiful a hotel. Everything was done to such a high standard to ensure the best for the guests. The infinity pool was magic even in November! The best breakfast I have ever seen was on offer and dinner on the terrace was a treat. All made enjoyable by the exceptional staff. A big surprise was the weekly champagne reception for the guests given by the manager.
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Date of stay: November 2023
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Location
Service
Trip type: Traveled with friends
Room Tip: November is a good time to go to Malta. It was not too crowded anywhere and 25C
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear Pennystevens, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I trust you also enjoyed your stay in Malta and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. Thank you again for your kind comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards  John Abela  Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robyngilkes wrote a review Nov 14
London, United Kingdom47 contributions
We have just returned from a weeks stay at The wonderful Phoenicia. The staff are ALL incredibly friendly, smiley and very helpful . It has a great atmosphere. Delicious food, wonderful lush gardens and it’s very convenient to walk into Valletta. It has a great indoor pool and Spa and a brilliant General Manager and her team. We were very happy there and hope to return one day.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear robyngilkes, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. I trust you enjoyed your stay in Malta and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues, especially with our General Manager who I am certain will be equally pleased to read of your appreciation. Thank you once again for your lovely comments. Thank you once again for your kind comments. We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require in the meantime. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
887ian wrote a review Nov 11
Colwyn Bay, United Kingdom10 contributions
Extremely enjoyable stay. We have stayed for our wedding anniversary in November for 4 years now. The stay has always been excellent yet each year the hotel has got even better. It combines the best of modern comforts and facilities with the elegant style of a hotel of times gone by. Al the staff are incredibly helpful and friendly One of the best hotels I have ever stayed at.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear 887ian, Thank you for taking the time to provide us with such lovely feedback following your most recent stay at The Phoenicia Malta. I trust you also enjoyed your stay in Malta once again and had a pleasant onward journey. We were delighted to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. Thank you once again for your lovely comments. We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia on your next Wedding Anniversary and remain at your complete disposal for any further information or assistance you may require in the meantime. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jim J wrote a review Nov 10
Blyth, United Kingdom77 contributions
Our fourth visit to this wonderful hotel and everything was immaculate. Everything has been said about the staff, the food, the location and the ambience of The Phoenicia in previous reviews and all I would add to this is that if it is within your budget, don't think twice just book in the knowledge that you will find nothing better on the whole island of Malta.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Just book!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear Violaman, Thank you for taking the time to provide us with such lovely feedback following your recent stay at The Phoenicia Malta. I trust you also enjoyed your stay in Malta and had a pleasant onward journey. We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require in the meantime. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hornsdn wrote a review Nov 10
Leicestershire, United Kingdom133 contributions
We have stayed at this hotel about 15 times, and I have reviewed it two or three times previously. I didn't expect to feel motivated to do so again, but we have just completed probably our most enjoyable stay yet. Try as we might, we could not fault a single thing! The room was great, breakfast magnificent, every member of staff superb. We cannot wait to return.
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Date of stay: November 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Rooms with balcony are worth the additional expense because the views over City and harbour are...
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Response from John Abela, Other at The Phoenicia Malta
Responded 2 weeks ago
Dear hornsdn, Thank you for taking the time to provide us with such lovely feedback following your most recent stay at The Phoenicia Malta. I trust you also enjoyed your stay in Malta once again and had a pleasant onward journey. We were delighted once again to read of the overall positive feedback you have been providing and I will ensure that your comments are shared with all my colleagues who I am certain will be equally pleased to read of your appreciation also on this occasion. Thank you once again for your lovely comments. We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia in the near future and remain at your complete disposal for any further information or assistance you may require in the meantime. Kind regards John Abela Quality Assurance Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Floriana area.
PRICE RANGE
$237 - $393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenicia hotel valletta, phoenicia hotel malta, hotel phoenicia malta
LOCATION
MaltaIsland of MaltaFloriana
NUMBER OF ROOMS
132
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THE PHOENICIA MALTA - Updated 2023 Prices & Hotel Reviews (Island of Malta)

Frequently Asked Questions about The Phoenicia Malta
Which popular attractions are close to The Phoenicia Malta?
Nearby attractions include War HQ Tunnel (0.3 miles), Upper Barrakka Gardens (0.3 miles), and Valletta Waterfront (0.3 miles).
What are some of the property amenities at The Phoenicia Malta?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Phoenicia Malta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Phoenicia Malta?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Phoenicia Malta?
Yes, free parking is available to guests.
What are some restaurants close to The Phoenicia Malta?
Conveniently located restaurants include SOTTO Pinsa Romana Valletta, Dinner in the Sky Malta, and Adesso.
Are there opportunities to exercise at The Phoenicia Malta?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does The Phoenicia Malta have airport transportation?
Yes, The Phoenicia Malta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Phoenicia Malta?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Phoenicia Malta?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Phoenicia Malta offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.