Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
The Phoenicia Malta is the only Leading Hotel of the World in Malta. Located at the doorstep of Valletta the hotel is the perfect destination to experience all that the Maltese Islands have to offer. This iconic 1920s-style hotel is set on 7 acres of pristine gardens which lead to the beautiful Bastion Pool set against the majestic Bastions with the infinity pool overlooking the Marsamxett Harbour. The Hotel has 132 rooms & Suites, award winning restaurant with its Terrace the perfect place to sit & relax overlooking the hotel’s gardens, the Palm Court Lounge which is the perfect meeting place for a light refreshment or a delicious Afternoon Tea which is a must for everyone. The Phoenicia Spa & Wellness offers a range of rejuvenating treatments & a perfect place to unwind with its indoor heated pool, sauna, steam room & fitness centre. With a team of dedicated people whose goal is to ensure expectations are surpassed the Phoenicia Malta experience is one that will not disappoint.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Phoenicia Malta garners accolades for its immaculate cleanliness and exceptional service, with guests frequently commending the diligent housekeeping and personable staff. While opinions on value diverge, the hotel's prime location and elegant atmosphere are universally celebrated.
Luxurious amenities, such as the spa and infinity pool, receive high marks, and the well-appointed rooms, though noted by some as compact, are praised for their modern comforts. The hotel's proximity to Valletta's historic treasures also adds to its appeal.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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The Phoenicia is a luxury hotel with a human face.
We were on a package with a well-known budget airline's holiday arm, but I could detect no difference in the way we were treated by the staff and the wealthy international travellers with whom we were sharing the hotel.
The room, although smaller than some others we have been used to, was beautifully appointed, clean and well maintained by the housekeeping staff who accommodated our personal routine when it came to servicing the room. Particularly important was the air conditioning, as the temperature lingered in the mid-thirties centigrade throughout our stay.
Because of the heat we didn't go out and about as much as we had planned, making the quality and availability of the hotel's own facilities. We went to the fitness centre and spa every morning and the booking procedure made sure that the facilities were never overcrowded. The fitness equipment was state of the art and there was no difficulty in finding a vacant machine. Similarly, the indoor pool, sauna and steam rooms rooms never had more than a couple of people in them at any one time.
We also spent more time at the outside pool, which had more than enough sun loungers, chairs, etc. for all potential users. The catering was also excellent and we ate there three or 4 times during the week.
We also ate at the Beefbar and in our room during the stay and both experiences were excellent in their own ways. The meat in the restaurant was beautifully and imaginatively prepared, whilst the night-time room service menu, although limited, was tasty and rapidly delivered.
Being situated within a couple of hundred metres of the entrance into Valetta, it is a fantastically convenient location for a visit to a fascinating city and, given the opportunity, we would return in cooler times.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Â There are a lot of services provided by the hotel, so make sure you check them out early in your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Aug 29, 2024
Dear ChrisC0303, Thank you for taking the time to provide us with your valuable feedback following your recent stay with us at The Phoenicia Malta. We are constantly focussed on delivering the highest level of guest experience; hence feedback is very important to us. Comments such as yours make us feel extra proud and we are very happy that you have positive memories of your experience throughout. I will share your comments with all my colleagues who I am sure will be thrilled to hear such a review. We look forward to welcoming you back in the future to The Phoenicia Malta and once again many thanks for taking the time to share your experience with us. Kind regards, John Abela Quality Assurance Manager
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There is nothing bad anyone can say about this hotel.
Service: incredibly genuine and friendly service. It’s clear the staff are passionate about providing an excellent experience at all points. Every single staff member we interacted with were excellent, from the first impressions at reception, bar, spa, doormen, cleaners - everyone was fantastic. There were two occasions were we needed “unusual” service (both medical related) and the staff went above and beyond to help, better than other experiences we have had at 5 star resorts.
Room: Lovely room with great balcony. There were some additional amenities we weren’t expecting such as a free (!!) mini bar topped up daily with drinks, and free Prosecco on arrival.
Location: I don’t think you can get a better location for Valetta - it’s just outside the city walls (1 minute walk) so you’re out of the madness to relax, but can easily access all the sights you want to see.
Amenities: Spa and pool area is absolutely fantastic - best we have stayed at for a city break in a while. The outside pool area was very quiet (as it was mild) but that pool is beautiful and has a bar area which is open in summer. We had spa treatments which were brilliant also.
Food: we only had breakfast (and room service) both are faultless. There is a franchised (not related to the hotel) restaurant on hotel grounds called beef bar which we thought was overpriced (10 euros for side of chips is too much)
Overall 10/10
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Date of stay: March 2025Trip type: Traveled as a couple
Room Tip:Â Carnival is awesome but very very loud (inescapable) and for a whole weekend! Typically end of Feb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded 1 week ago
Dear Gina B, Thank you for your wonderful review and for sharing such detailed feedback about your experience with us. We are truly delighted to hear that every aspect of your stay—from our service to our rooms, amenities, and location—exceeded your expectations. Your kind words about our team mean the world to us. Providing heartfelt hospitality is our passion, and we’re especially pleased to know that we could assist you in those unexpected moments with care and efficiency. It’s also fantastic to hear that you enjoyed our spa, pool, and thoughtful in-room touches. We strive to create an unforgettable experience, and knowing that we succeeded makes us incredibly proud. We truly appreciate your feedback on the BeefBar pricing, and we will certainly pass your comments along to our partners. It was our absolute pleasure to host you, and we can’t wait to welcome you back for another seamless stay in Valletta! Best regards, John Abela Quality Assurance Manager
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An excellent 5 star hotel situated in Valetta , Malta . This hotels offers quality and high standards in every aspect of the hotels facilities and functions. We were particularly impressed with the attention to detail and high quality guest service right through from reception/ concierge to dining , housekeeping , outside pool and associated facilities. Management are very visible and supported to the day to day running of the hotel and actively support all staff and guests in a friendly and very effective manner. The contessa restaurant offers a range of very nice dishes for all tastes and is supported by an excellent staff team who facilitate breakfast dining and evening meals . Breakfast offers a wide and varied choice with everything to suit all tastes. The staff are so attentive and friendly in the contessa as well as offering a wonderful service to guests. Our room was very comfortable and elegantly furnished with excellent housekeeping services that really did us proud in cleanliness and high standards. Often underestimated in reviews the housekeeping staff should be proud of their excellent work and it was well received by ourselves. There are so many facilities that is find it hard to mention but worthy of note is the beautiful hotel gardens and bastion pool / bar and restaurant area. Immaculate and well managed it caters perfectly for a relaxing and enjoyable time spent there, staff are attentive and nothing is a bother to them , excellent service. Overall, the hotel was perfect for our stay and we felt relaxed and well looked after in all the services and places we used . If you want quality and great customer service this is the place for you in Malta . Highly recommended .
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Date of stay: September 2024Trip type: Traveled as a couple
Room Tip: Situated next to city gate it’s wonderfully located to see Valetta
Opposite a modern and really...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Sep 30, 2024
Dear Gary W, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. We were delighted to read of the overall positive feedback you have been providing about our hotel and service and I will ensure that your comments are also shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards John Abela Quality Assurance Manager
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I jumped at the opportunity to stay at this iconic classic 1940's hotel and it exceeded my expectations. The impressive entrance leads to the foyer with its views into the elegant circular lounge with walls adorned with the work of local artists. There was a professional, friendly welcome at reception and as we arrived early, we were offered a complimentary pot of tea in the lounge while we waited for our room to be ready.
We had a room with balcony overlooking the harbour and although not large, the room offered all we needed, was clean, bright and well maintained with a very comfortable bed. The bathroom was well equipped with a shower over the bath and there were complimentary Acqua Di Parma toiletries. We ate breakfast in the ground floor Contessa restaurant conservatory overlooking the landscaped gardens and the good selection of hot and cold items available were fresh and tasty.
The peaceful Mediterranean gardens are a joy to walk through and lead to the Bastion outdoor swimming pool and terrace. The weather during our stay in November was changeable and the opportunity to take full advantage of this area was limited. I look forward to staying again at this beautiful hotel which is an oasis bordering the ancient capital of Valletta.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Jan 6, 2025
Dear Two Travellers1927, Thank you for taking the time to provide us with such lovely feedback following your recent stay with us at The Phoenicia Malta. We are constantly focused on delivering the highest level of guest experience; hence feedback is very important to us and we are very happy that you have positive memories of your experience with us and sincerely look forward to welcoming you back in the future to The Phoenicia Malta. In the meantime, we remain at your complete disposal for any further information or assistance you may require. Thank you again for your valuable feedback. Kind regards, John Abela Quality Assurance Manager
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I was made to feel extremely special during my 5 day birthday celebratory stay at the Phoenicia. Every member of staff, from housekeeping to the therapists in the spa, were so professional and friendly. I loved the peace and beauty of the gardens combined with the very central location for visiting tourist sites and tours.
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Date of stay: October 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Nov 3, 2024
Dear D497IEsarahh, Thank you for taking the time to provide us with your valuable feedback following your recent stay with us at The Phoenicia Malta. We are constantly focused on delivering the highest level of guest experience; hence feedback is very important to us. Comments such as yours make us feel extra proud of the service we provide and we are very happy that you have positive memories of your experience with us. I will share your comments with all my colleagues who I am sure will be just as thrilled to hear such a review. We look forward to welcoming you back in the future to The Phoenicia Malta and once again many thanks for taking the time to share your experience with us. Kind regards, John Abela Quality Assurance Manager
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The Phoenicia, Valetta. Picked this hotel as it has a good reputation (TA reviews) and is very close to the main gate of Valetta and we were not disappointed. It is a very well run 5* hotel with 2 restaurants, both of which we used. Of the two, the hotel main Contessa restaurant was best in my view. Extensive breakfast selection of Continental breakfast items or hot buffet and also a “cooked to order” menu. Dinner in the Contessa conservatory overlooking the harbour makes a nice end to the day. The evening menu was very good and all dishes were well prepared. For variety there are many restaurants within easy reach (by foot or Uber) and the concierge is very helpful with suggestions.
Many rooms have a wonderful view over the Marsamxett Harbour and a small balcony with chairs and table. As the original hotel dates from the 1930’s the rooms are slightly smaller than some modern hotels, but well appointed, modern and very clean. Rooms contain a free soft drinks minibar which is replenished daily (v nice touch) and there was an arrival bottle of Champagne/Cava in the room. The hotel is also well situated for Taxi’s and the main bus terminus is close nearby (and no noise from these), if you want to travel around the island. We just used Uber/Bolt to get around the Island (v easy).
The staff here are very friendly and notably well trained, they always greet you as they pass.
There is a lovely pool area with sunbeds, bar and a small daytime restaurant, a short walk through the well kept gardens, which again overlooks the harbour. The pool staff are very attentive, supplying drinks, towels and moving things as needed, again very well managed. One evening a week there is a BBQ by the pool, which is worth doing (book early).
Only improvement I can think of would be if there was some way of heating the pool a little (solar panel?), which despite the sun beating down most people found freezing.
Overall I would recommend it.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Sep 24, 2024
Dear GeoCritic, Thank you for taking the time to provide us with such lovely feedback following your recent stay at The Phoenicia Malta. We were delighted to read of the overall positive feedback you have been providing about our services and I will ensure that your comments are also shared with all my colleagues who I am certain will be equally pleased to read of your appreciation. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards John Abela Quality Assurance Manager
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Historical hotel recently renovated combines charm and comfort with useful practical situation for visiting both La Valletta and the whole island. The hotel it si located a few steps from the city gate and also from the bus stops which allow visiting the whole island and about 15 minutes from the airport which can be easily reached by bus (bus stop a few steps from the hotel) or by taxi at a sensible price. At the same time the ample gardens, the pool, the magnificent views over the city bastions, the city gate and the Marsamxett harbour, the spa and the ample hotel spaces make the hotel a place where you appreciate also stay and rest. its location allows visiting the city center of la Valletta and coming back any moment if weather changes, you are tired or you just want breaking visits with a moment of rest. We stayed four nights during Easter period. We found excellent the breakfast as well the services, very comfortable the room (ask for a room with balcony and view over the bastions).
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Date of stay: March 2024Trip type: Traveled as a couple
Room Tip:Â Ask for a room with balcony overlooking the bastions
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Apr 12, 2024
Dear Pathfinder818819, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. We were delighted to read of the overall positive feedback you have been providing about our location and hotel facilities. Thank you again for your kind attention and comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards John Abela Quality Assurance Manager
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Our stay at the hotel started and finished on a fantastic note . Here the staff are second to none ! The manager too found out it was my husband’s birthday and he together with the receptionist sang him a happy birthday song ! We were given a complimentary bottle of champagne and cakes . The staff everywhere worked with pride and everyone we met was always ready with a smile and served us with such a friendly yet professional attitude . The food at dinner was fresh , delicate and seasonal . Rose and Walson really took care of us at dinner , Rose too at breakfast . The staff by the pool knew what they were doing and were ever so attentive to everyone who needed their drinks or food . Violeta and Roberta at the spa were very knowledgeable and confident in their jobs too. Cleaners at the indoor pool were constantly making sure that the floor was wiped clean so as not to leave water anywhere where it could be hazardous to slip. Towels, robes etc were always handy, even the lockers were orividdd with wooden hangers. The porters too would always open and close the doors for us . This hotel is beautiful, elegant , timeless but it is the staff who made us really feel welcome here . One last thing : the breakfast is toooo good . Everything so fresh, colourful fruits and veg, any type of egg cooked in front of you . Well done to all at the Phoenicia .
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Apr 15, 2024
Dear Eamssp, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. We were delighted to read of the overall positive feedback you have been providing about the service received throughout the hotel and I will ensure that your comments are shared with all my colleagues, especially with all those mentioned who I am certain will be equally pleased to read of your appreciation. Thank you again for your kind attention and comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards John Abela Quality Assurance Manager
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Superb location within a stone’s throw from centre of town, wonderful facilities, great pool and super friendly staff. Room - albeit on the smaller end - was nicely appointed with quality toiletries (while not environmentally friendly, I didn’t mind taking them home with me!). The infinity pool area was stylish and so relaxing, and the gardens immaculately maintained. A fabulous base for exploring Valletta and the island.
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Date of stay: October 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Jan 5, 2025
Dear Hanni v, Thank you for taking the time to provide us with your valuable feedback following your recent stay with us at The Phoenicia Malta. We are constantly focused on delivering the highest level of guest experience; hence feedback is very important to us. Comments such as yours make us feel extra proud of the service we provide and of our facilities, and I will make sure to share your comments with all my colleagues who I am sure will be just as thrilled to hear such a review. Thank you once again for your valuable feedback. We sincerely look forward to having the pleasure of welcoming you back at The Phoenicia Malta in the near future, and remain at your complete disposal for any further information or assistance you may require in the meantime. All the best for 2025!! Kind regards, John Abela Quality Assurance Manager
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Perfect location for our week in Malta. Couldn’t be closer to the old town but the hotel is a welcome oasis where you can escape the bustle with lovely gardens and a quiet pool area. The welcome from Craig on the door was enthusiastic, warm and friendly after our long journey. The hotel is elegant, rooms are quite small but immaculate - we had a balcony view of the harbour as a bonus. Service throughout we found friendly and responsive at all times. Only once was service a bit slow at a very busy breakfast- but generally the staff were a credit to the hotel and very well trained. The attention to small details is excellent with lovely touches such as Prosecco in the room and a surprise birthday cake on my birthday (we didn’t tell them!). Food in the Beef Bar and the Pool Bar was excellent and not that expensive compared to UK 5 star or London prices. The atmosphere is relaxed, discreet and calm, mainly couples and a few kids but it’s not really geared for families. It’s more expensive than other hotels in the area but in my view was worth it for the location and environment. I would definitely go again but skip breakfast - it was great with a huge choice but if you just want a coffee/ snack there are loads of places nearby. If pushed to be really stupidly picky I’d say please more coat hangers in the wardrobe…and as non drinkers an alcohol free minibar would have been good with fresh milk in the room for coffee ..but I’m sure if I’d asked all that would have been sorted. Overall we really enjoyed it. Would go back! Extra bonus was meeting a member of a very famous pop group in the lift! It’s that kind of place!
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Date of stay: October 2024Trip type: Traveled as a couple
Room Tip:Â Avoid Valetta peak season if possible. Avoid car hire, not needed with Bolt cars plentiful and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Abela, Other at The Phoenicia Malta
Responded Oct 25, 2024
Dear mackaud, Thank you for taking the time to provide us with your feedback following your recent stay at The Phoenicia Malta. We were delighted to read of the overall positive feedback you have provided about the hotel and our facilities, and I will ensure that your comments are also shared with all my colleagues, especially with Craig who I am certain will be equally pleased to read of your appreciation. Equally, please accept my sincerest apologies for the slow service you experienced at breakfast, which I will certainly discuss internally with the Head of Department to rectify this shortcoming. And finally, indeed we wish we had known about the minor requests of the extra hangers and content of the minibar as our Housekeeping would have been only too pleased to rectify them immediately. Thank you again for your valuable comments. We remain at your complete disposal for any further information or assistance you may require, and sincerely look forward in having the pleasure of welcoming you back at The Phoenicia Malta in the near future. Kind regards John Abela Quality Assurance Manager
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Hello, lunchtime around the swimming pool is openning at 12h I think (or even earlier...) you can enjoy greatfood on your transat until 18h30 (or even later...).
Food, staff and Bastion pool are AMAZING, you can go with close eyes...
London, United Kingdom66 contributions49 helpful votes
Yes there are loungers around the pool but not sure about the pool being open . I would imagine it would be as the weather is warm but check with hotel
There are more places to choose from in the Floriana area.
PRICE RANGE
$386 - $600 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
phoenicia hotel valletta, phoenicia hotel malta, hotel phoenicia malta
LOCATION
MaltaIsland of MaltaFloriana
NUMBER OF ROOMS
132
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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