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Sprowston Manor Hotel & Country Club

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Wroxham Road Sprowston Park, Sprowston, Norwich NR7 8RP England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (510)
Dining (37)
Bathroom (55)
Travel safe during COVID-19
What you can expect during your stay
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Enjoy a luxury countryside escape at Sprowston Manor Hotel & Country Club. Located in Norwich, England, our hotel features guest rooms and suites that offer a seamless blend of historic elegance and modern comfort. We provide a world-class golf course, on-site spa and a variety of event venues, perfect for any travel needs. Book a memorable vacation at our hotel now.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Business Center with Internet Access
Conference facilities
Parking
Wifi
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Baggage storage
Concierge
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English
1,751Reviews22Q+A100Room tips
Traveler rating
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  • 171
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Popular mentions
Geoff Lawton wrote a review Nov 8
1 contribution2 helpful votes
My wife and I planned a 1 night stay. Both a young and fit seventy year olds. Made the booking on 2/11/20 for a business meeting on the 4/11/20 staying that night leaving on the 5th being the first day of lock down. Our drive from the west country took 6 & 1/2 hours, on our arrival a young girl on reception looked surprised and informed us we did not have a room ? Only to be joined by another lady and said whats the problem, explaining we have a room booked to which she replied we don't its only key workers.Asking why I wasn't informed the young girl said we didn't have your phone number! I replied you emailed me conformation of the booking and that I wished to speak to the Manager, the lady replied i am the manager she then disappeared through a door to reappear with a male member of staff who said he was the manager ! explaining our circumstances what does he suggest ? Only to be interrupted by the lady that we should phone Boris Johnson ! The manager said who did I make the booking through, a third party ? best phone them. I got my phone out and the booking was made on their site, to which he replied I had ticked the terms & conditions box and gave them the right to cancel at any time !!!! unbelievable !!! We were told to leave the premises. With him telling us we would be banned from staying at any of the Britannia hotels. To which I replied thank Christ for that. Be warned you might think you have booked a special function only to find you don't. I have just read an article in the Times by Carol Midgley re Britannia Hotels that they are rated the worst hotel chain for the seventh year running ! no change then. Wish I had read reviews before booking
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Date of stay: November 2020Trip type: Traveled on business
Room Tip: Not occupied
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2 Helpful votes
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issy s wrote a review Nov 6
2 contributions
Stayed29th 30th rude on reception after having to wait ,nothing was explained just give key and papercups ,got to room key not working , she hadn't programmed it no sorry next day we put bin and towels outside room like asked ,empty bin but no towels had to ask,Ask for fresh cups no you have to go to reception. Apon return got to room key not working again queue at reception again they had wiped the card no sorry again, asked for new cups just gave us empty ones .we sayed there as we thought it was a nice location for a wedding. Dont think so if they cant get a room right .
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Date of stay: October 2020Trip type: Traveled as a couple
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Kristie wrote a review Nov 1
4 contributions1 helpful vote
After staying here on the 28th, I was appalled with hotel and the staff. Dirty mouldy room, no refund offered at all, no food available . Would never stay here again. Offered 10% refund only after asking for a manager, and received £29 in pound coins. The worst hotel I have ever stayed in.
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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ipswich j wrote a review Nov 1
28 contributions8 helpful votes
The staff was very polite and friendly and worked very hard hotel as a whole was clean but there were some parts that let's it down first being where its clean looking they need to improve on their sanitation clean hand rails door knobs etc we stayed on a breakfast and dinner deal the dinner was very good although limited no specials and over the 2 nights it didn't change however big portions and very good service was also good breakfast totally the opposite smallest big breakfast I have ever seen waited a hour on first stay for it to arrive didn't taste that great service was muddled staff working hard but no system in place and covid hygiene not fully in place and finally some of the seats need changing holes in them
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Date of stay: October 2020Trip type: Traveled as a couple
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Aaron Fridgeman wrote a review Oct 2020
Buntingford, United Kingdom2 contributions1 helpful vote
City room two its a closet of death upgrade to the 500s and room is no way 4 star avoid like COVID-19 no use of pool never will I stay here again massive disappointment! I know covid has changed life and day to day but this hotel needs a new star rating and I’m staring at -1
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Date of stay: October 2020Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$60 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott norwich, norfolk marriott
FORMERLY KNOWN AS
Sprowston Manor Marriott Hotel & Country Club
LOCATION
United KingdomEnglandEast AngliaNorfolkNorwichSprowston
NUMBER OF ROOMS
94
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Frequently Asked Questions about Sprowston Manor Hotel & Country Club
Which popular attractions are close to Sprowston Manor Hotel & Country Club?
Nearby attractions include Clued Up! Escape Rooms (2.9 miles), Cryptic Escape (2.9 miles), and History Mystery (3.1 miles).
What are some of the property amenities at Sprowston Manor Hotel & Country Club?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Sprowston Manor Hotel & Country Club?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sprowston Manor Hotel & Country Club?
Yes, free parking is available to guests.
What are some restaurants close to Sprowston Manor Hotel & Country Club?
Conveniently located restaurants include That Café, Norwich, Gem of Norwich, and Saporita Norwich.
Are there opportunities to exercise at Sprowston Manor Hotel & Country Club?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sprowston Manor Hotel & Country Club?
Yes, dry cleaning and laundry service are offered to guests.
Does Sprowston Manor Hotel & Country Club offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sprowston Manor Hotel & Country Club?
Many travelers enjoy visiting Cryptic Escape (2.9 miles), History Mystery (3.1 miles), and Norwich Cathedral (2.8 miles).
Does Sprowston Manor Hotel & Country Club have any great views?
Yes, guests often enjoy the park view available here.
Is Sprowston Manor Hotel & Country Club accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.